Review Insights · App Store
Hero Clash
9z Games(HK) · 8,870 ratings · ★ 4.3
4.3
★★★★★
8,870 ratings
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Top complaints - extracted from 77 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
52 negative reviews mention this · 68% of all complaints
★★★★★ "Money Grab. The game is fun and the graphics are nice, but like an other review stated, the game feels as if u need to spend money to advance. Not going to lie. This is my second time playing this game. The first time I deleted the game because the gam…" - DirtyDawg23
2
"play"
19 negative reviews mention this · 25% of all complaints
★★★★★ "Money Grab. The game is fun and the graphics are nice, but like an other review stated, the game feels as if u need to spend money to advance. Not going to lie. This is my second time playing this game. The first time I deleted the game because the gam…" - DirtyDawg23
3
"money"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Money Grab. The game is fun and the graphics are nice, but like an other review stated, the game feels as if u need to spend money to advance. Not going to lie. This is my second time playing this game. The first time I deleted the game because the gam…" - DirtyDawg23
4
"spend"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Money Grab. The game is fun and the graphics are nice, but like an other review stated, the game feels as if u need to spend money to advance. Not going to lie. This is my second time playing this game. The first time I deleted the game because the gam…" - DirtyDawg23
5
"nothing"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Hero clash. Is nothing like the ad" - AlebachewStubbs4
6
"games"
9 negative reviews mention this · 12% of all complaints
★★★★★ "False advertisement / misleading content. I keep seeing this add everywhere where you walk around collecting blades and try to take down other opponents… I haven’t done that once in this game. Once starting the game you’re bouncing from mini game to mini game and the tutorial won’t…" - mysicouiD
7
"downloaded"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Review. I downloaded the game because the ads looked fun but it’s nothing like the game the ads makes it look like something it isn’t" - Dragon darter 96
📋 All 77 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bad
Not working
Hero clash
Is nothing like the ad
Nothing like insta add
It’s nothing at all like the add on instagram… I don’t even know why I try with these adds anymore.
Entering game
I can’t even enter the game. No matter what i do
It’s a decent game
BUT…. There is way too many predatory elements for children to be spending their parents money. Y’all know exactly what you’re doing trying to drain every single cent out of somebody willing enough to pay for anything….yall beg for money TOO GODDAMN MUCH
Misleading purchase
Misleading in app purchases for subscription, really suggest users to avoid this game
False advertising
Fake advertisement
Trash.
I declined it from the prompt “allow paste” something along the lines of wanting to post to my Facebook, and the game won’t even load it. Just crashes and closes after wanting to “post” to my Facebook.
Designed to be a money pit
No matter how much u spend u will always be so far behind
Tutorial
I hate your tutorial. It’s just the same thing 20 times in a row.
Will not open
Can’t play this game, it won’t open and won’t load. Am
Annoying
This little hand never goes away and there is not an option to turn it off
Played for 15 mins, trash.
I downloaded it thinking it was like the ads that I’ve seen. Even though the ads are always full of copyrighted content, but I tried it, nothing like the ad made it seem. I will say don’t waste time nor energy downloading this.
No bueno
Don’t waste your time. It’s click bait at best.
Don’t download
Game was not as advertised , I wish for once companies would make a game and then stick to it!
Fake game
Always fake
Virus
Don’t install this game. It downloads virus in background and it made my phone slow down. I had to purchase antivirus to get rid off virus. This game is a scam. I’m reporting it to App Store
Not what it seems
Game starts like the ads then changes to a turn based game. No thanks.
Scam
The actual game is not even slightly related to the advertised video or the pictures.
No Blades like in ad
I thought the blades game I saw on FB was cool but turns out to be like the shooter advertising that is all over… fake. The AI responses from the “developers” are corny also which should popup here 👇
Money Hungry
The Devs in this game will ban your account if you request a refund after a kid accidentally buys stuff on the game. Unless you pay them back. I couldn’t afford to pay them back because my treatment is so expensive and they banned my account.
Игра не из рекламы
Игра вообще не о том, что в рекламе. Это стратегия основанная на вложении денег в развитие. Очень похожа на игры что бы игроки воевали по сети.
Another fake ad, don’t waste your time.
Although the game does have a mini-game within it that actually looks like the ads, the game itself is just another MMO pay-to-win strategy game. And the game will force you to play it if you wanna unlock more levels to play the mini-game they actually advertise. Don’t waste your time like I did.
Game won’t open
Every time I try to open the app it won’t load and it kicks me off the screen. Even on perfect wifi.
Horrible
This game is horrible. They don’t care about the player base. Save yourself some time and don’t download this trash
False advertisement / misleading content
I keep seeing this add everywhere where you walk around collecting blades and try to take down other opponents… I haven’t done that once in this game. Once starting the game you’re bouncing from mini game to mini game and the tutorial won’t let you skip going through those mini games. I didn’t want to have to spend time playing mini games I don’t enjoy, I wanted to play the game that I originally thought I downloaded.
No service
After an update to fix issues, it’s created endless with mine and zero help from customer service. Just delete and reinstall… Was a great game until this
Fun Game but doesn’t explain very well
Actually like the turn based combat. Just didn’t realize switching servers would wipe 2 months of leveling up. Waste of time so I deleted it. To the developers a foot note there when switching servers would be great.
About Game
Came for the mini game and not the actual game. The mini game is all they advertise, the main game is boring and you’re forced to play it in order to play the mini game. They should make a game that’s just the mini game.
Trash
iPhone 16 plus max. Could never play. Crashes before fully loaded.
Misleading
Not what I thought it was. If the game was exactly like the ad, I’d play it so much and rate it 5 stars for sure. All these game companies don’t get it, the ad looks so enticing and simple, literally everyone would play it but when you download it, your met with bosses and upgrade the onion ogre with the electricity spell for max damage and pay for coins for a new dragon princess to advance to the next sword. No just do it simple exactly like that ad.
Not the real deal
Piece of ….. hate when they show you something and its not what you’ve seen before ! 0 STARS
Scam
Nothing like the ads you see, game is very glitchy and isn’t fun at all.
Laggy game play
Very bad
Too many pop ups
This “game” is too convoluted.
Too many pop ups for power ups and heroes for random side games that don’t do anything for the overall experience.
Just keep it as a simple blade runner as you move along the levels.
Focus on one type of thing and don’t slap a bunch of unrelated content into the same game.
Too many pop ups for power ups and heroes for random side games that don’t do anything for the overall experience.
Just keep it as a simple blade runner as you move along the levels.
Focus on one type of thing and don’t slap a bunch of unrelated content into the same game.
They auto delete your unions.
Played for nearly two years working on my position and the union for family. After going on a trip for a long weekend, we return and our union is disbanded because we did not login for 3 days. Support refuses to fix it.
La verdad este juego ya no está muy divertido por lo cual les recomiendo a no usarlo mucho ya que no
Ya no es posible que estén mezclando a servidores que no son mismo que nosotros ponen. A unos 10 veces más fuertes que nosotros eso no es justo
Don’t waste your time.
I just wanted to connect some dots but it kept taking me to random side games and wouldn’t let me exit out. So annoying. Don’t waste your time!!!!
I just want to connect the dots
Connecting the dots is cool, all of the other stuff on there is annoying. And deleted
Should be a standalone game
I just want to play connect the dots. Not some annoying RPG
Continue playing and spending money to keep ANY progress
It’s all in the title. If you don’t keep playing and you don’t spend money, your progress will halt or be completely deleted and you start from the absolute beginning. Not worth it my dudes.
Heinous
Devs should be ashamed. They know what this is.
It keeps crashing
Game is awesome & fun but please fix the bug or something cause every 5 or 10 mins it just keeps crashing. & I end up closing the game & have to restart we’re I was at.its hard to enjoy it when it keeps crashing over & over again pls fix something on this problem please.i turn the HQ down so it won’t be so hard on the game but it’s not making at big difference on it
NOT WHAT IS ADVERTISED!!
Game is not what it is pictured and advertised to be. The game advertised is a game of connect the dots however it’s something else with dragons
Not the game
Not the game advertised. It is actually driving you on some annoying battle to unlock the connecting dots game. Of course this is engineered to make you spend money trying to upgrade the characters later on after a lots of successful games you win you start loosing.
Not what the ads make it out to be
Only ever see ads of the dots games. Which is what I wanted to do, but it had all this extra nonsense and boring things on top of that. The tutorial is annoying and the same goes for the music.
Poor customer service
Horrible customer service , unfair playing environment. They exchange some items for players and refuse to do the same for other players . Worst game supporter ever
Worse
How does it even have 4 stars
Like this App is the worst i have seen in my life
How can someone get add every Game like what the heck???
Like this App is the worst i have seen in my life
How can someone get add every Game like what the heck???
2nd time
This is the 2nd time I’ve logged into the game and all my gear and gems are messed up missing or god knows where and I turned in a ticket to support 8 hours ago and nothing has been done to rectify the situation.
Scam
My child was able to charge $1000s of dollars on this game and they never refunded it when I found out. Scam game and be careful.
+ 27 more in the clipboard copy
Sentiment summary
84%
Positive (4-5★)
2%
Neutral (3★)
14%
Negative (1-2★)