Review Insights · App Store
Hexa Sort
Lion Studios Plus · 218,837 ratings · ★ 4.7
4.7
★★★★★
218,837 ratings
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Top complaints - extracted from 65 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
41 negative reviews mention this · 63% of all complaints
★★★★★ "Fun game…. but.. Fun game to pass the time however the ads breaks between levels and if you pause mid game are atrocious." - Maizerage86
2
"play"
13 negative reviews mention this · 20% of all complaints
★★★★★ "Lagging all the time. Update-and took my rating down another star. Now there’s an ad that literally will not close. For goblin mining. I need to find a new game. Hexa has become much too frustrating. Fun game and I would love to keep playing, but I am so fed u…" - katocubbo
3
"games"
12 negative reviews mention this · 18% of all complaints
★★★★★ "Lagging all the time. Update-and took my rating down another star. Now there’s an ad that literally will not close. For goblin mining. I need to find a new game. Hexa has become much too frustrating. Fun game and I would love to keep playing, but I am so fed u…" - katocubbo
4
"level"
12 negative reviews mention this · 18% of all complaints
★★★★★ "Fun game…. but.. Fun game to pass the time however the ads breaks between levels and if you pause mid game are atrocious." - Maizerage86
5
"money"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Overheats phone and gotcha game. Thought this was similar to the discord game but it’s just a poorly programmed gotcha game that gives you impossible combination so you spend money on perks. Makes me iPhone 15 pro max so hot it won’t even charge" - Aevintiri
6
"playing"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Lagging all the time. Update-and took my rating down another star. Now there’s an ad that literally will not close. For goblin mining. I need to find a new game. Hexa has become much too frustrating. Fun game and I would love to keep playing, but I am so fed u…" - katocubbo
7
"doesn"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Lagging all the time. Update-and took my rating down another star. Now there’s an ad that literally will not close. For goblin mining. I need to find a new game. Hexa has become much too frustrating. Fun game and I would love to keep playing, but I am so fed u…" - katocubbo
8
"deleted"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Hexa Scam. I have been playing doggedly for a few weeks. I joined an event and started at something like position 136. Two or three games later I had moved to #2. Behind a player named Pink and in front of labada. N shame I’m #1.. pink is 2 points beh…" - MontanaMuse
9
"without"
7 negative reviews mention this · 11% of all complaints
★★★★★ "I watched 5 ads back to back without even playing one level. I don’t know why tonight I loaded up y’all’s app and watched 5 ads and still never played one level tonight. Will be deleting this if this keep happening" - Mewpeeedoopsee
10
"every"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Okay. Why is every level hard or super hard? Have y’all never heard of progress overload? I played up until like level 60 because after that they make every level hard and you need some sort of boost to pass it or you’ll have to retry the level 1…" - Jadessssssssddd
📋 All 65 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Lagging all the time
Update-and took my rating down another star. Now there’s an ad that literally will not close. For goblin mining. I need to find a new game. Hexa has become much too frustrating.
Fun game and I would love to keep playing, but I am so fed up with the game constantly lagging. I have followed all of the suggestions to clear the cache and reboot my iPad and delete the game and reinstall it. Nothing helps. When I try to chat with customer support, the game is lagging so badly. It doesn’t even allow me to type and keep up with it. This is not an old iPad. There is plenty of memory. No other games I play have any problems like this.
Fun game and I would love to keep playing, but I am so fed up with the game constantly lagging. I have followed all of the suggestions to clear the cache and reboot my iPad and delete the game and reinstall it. Nothing helps. When I try to chat with customer support, the game is lagging so badly. It doesn’t even allow me to type and keep up with it. This is not an old iPad. There is plenty of memory. No other games I play have any problems like this.
Hexa Scam
I have been playing doggedly for a few weeks. I joined an event and started at something like position 136. Two or three games later I had moved to #2. Behind a player named Pink and in front of labada. N shame I’m #1.. pink is 2 points behind me, labada 2 points behind pink. For two days, no matter what time u play or if I take a short or long break. The positions down the line stay the same. 2 points behind me and etc.
O do not mind solitaire games. I do not mind games with events or races. But they are making one think there is a competition or some event against other players when there is not. Points, wins or loss mean nothing. If they lie about that then there is also no randomness in the game. Algorithm decides it.
I loath when the rules change and it is all manipulation tactics. I have deleted the game and made note of the developer. I will delete anything of theirs and never ever get another app they are associated with.
Back to solitaire and news. So stupid.
O do not mind solitaire games. I do not mind games with events or races. But they are making one think there is a competition or some event against other players when there is not. Points, wins or loss mean nothing. If they lie about that then there is also no randomness in the game. Algorithm decides it.
I loath when the rules change and it is all manipulation tactics. I have deleted the game and made note of the developer. I will delete anything of theirs and never ever get another app they are associated with.
Back to solitaire and news. So stupid.
MISSLEADING
I want to sort the tower! Not these short stack of mixed hex cards on tiles.. this is two different games and not even what’s advertised.. STOP DOING THAT!! Your bounce rate must be terrible. Reported.
New update
I really enjoy this game but I cannot update. I’m really disappointed. Is there anyway for me to bypass this update?
Not accurate
The ad was totally different than the actual game, pathetic.
Overheats phone and gotcha game
Thought this was similar to the discord game but it’s just a poorly programmed gotcha game that gives you impossible combination so you spend money on perks. Makes me iPhone 15 pro max so hot it won’t even charge
Okay
Why is every level hard or super hard? Have y’all never heard of progress overload? I played up until like level 60 because after that they make every level hard and you need some sort of boost to pass it or you’ll have to retry the level 100 times. Not enjoyable or relaxing game. Not good for casual playing. But I guess if you like games where every level is hard this could be for you.
Ads
Ridiculously long ads. Pathetic game too that loves to move blocks in a way that makes no sense.
我愿意看广告换得多一个地方但广告总是无法播放
我愿意看广告换得多一个地方但广告总是无法播放。就卡在那里一直刷新
Rigged
The levels become impossible so you buy coins..yet another app I have to delete bc of this. Capitalism really seeps into everything huh?
Concerning add
I deleted this game due to an add popping up that basically said I had been hacked and if I didn’t want them to reveal that I was visiting certain sites I needed to click on the link. So I feel it was not safe to use their app and it was offensive implying I was visiting questionable sites.
Ads dont go away
Ads pop up for this and then never go away blocking other games so all i can do is leave one star reviews weeeeeeeeee
Doesn't play well with iOS 26
60+ second long ads are ridiculous. Ability to close ads is blocked by the new iOS 26 changes. Ads in the middle of play are ridiculous.
Hexa sort
Get it off words with friends!!
Unmutable ad
I’m giving y’all a one star review because you gave me an unmutable ad on another app. Let me reiterate: the problem is NOT that I saw an ad, but that it couldn’t be muted and ads are supposed to be mutable. I like to listen to podcasts while I play games, and the sound ruins that for me.
ADS ADS ADS!!!
Too many ads it’s sickening
Awful
Don’t waste your time. It’s a money pit. You should have to use the cheats to make progress. Progress should be based on your skill not how many money you’re willing to spend.
😡
😡
Nothing but ads…
This game is nothing but ads…
Too many processes
This is a great, fun game. But unfortunately after playing for just a few minutes my phone begins to get very warm. After about 10 minutes, it’s so hot that I get a message about the temp and the battery. This is the only app that this happens with. What ever is running in the background of this game, is eating up the battery and making the cpu work overtime.
Fun but a rip off
Super fun puzzle idea but the return for rewards/loot boxes is so small it’s a total rip off
Ads
Continue to get ads even after purchasing the no ads option. They make it extremely difficult to get in contact with them. It's also 3rd quality if that.
Wrong game
The ad shows a completely different game.
Lame
Worst Hexa sort game. Constant ads in the middle of game play. Also no rules to how they sort, don’t usually doesn’t work I. Your favor.
WAY too many ads!!
There’s an ad after every game. Wasnt much of a problem if you close and reopen the app, until around lvl 20 it started making me redo levels AFTER completing and winning anytime I closed it. Not to mention almost every level after 15 is “hard” or “super hard and take all 5 of your levels to complete singularly. Girl I’m not paying 5 dollars after every 20 minutes of gameplay, be so for real.
The sign of a good game
… is if you can lose and still have had fun.
The sign of a terrible game is when you can do pretty well and still hate it.
There are no puzzles to this game after the first ten levels or so. Puzzles mean you can use tactics and the established rules to finish the level. The rules as to which pieces move in which order changes randomly, meaning that the game becomes entirely luck. That’s not a puzzle game. It’s a time waster.
The sign of a terrible game is when you can do pretty well and still hate it.
There are no puzzles to this game after the first ten levels or so. Puzzles mean you can use tactics and the established rules to finish the level. The rules as to which pieces move in which order changes randomly, meaning that the game becomes entirely luck. That’s not a puzzle game. It’s a time waster.
Bad clone of common app
This is a copy of one of those color tile swapping games, but much slower and less satisfying to play than most other clones
Needed knowledge
Games ok. The genuine FORCE they apply to ads are the reason I’m uninstalling… I don’t mind ads, I’m the time to watch them for rewards but even closing out of the app and coming back in it FORCES you to watch an ad regardless of anything you do. It’s a chance you’ll get the stacks you need and you’re punished for its lack of stability. I’m so irritated to sit and be told no matter what I have to watch an ad. A WASTE of my time. I’ve had this game for almost a year and I’m saying this so genuinely DONT WASTE YOUR TIME ON THIS APP.
Loaded with Ads
This one over does it with the ads. Would do 0 stars if I could
ADS
An ad every note and then is tolerable, but after not only every completed level but also if you lock your phone while playing a level and return to the game, SURPRISE, another forced ad. Good lord man, fun game sure but I can’t play while being force fed more ads than a Super Bowl.
Terrible
This game use to be fun! But all I get is aggravation!! It’s like the game sets you up to lose!!!!
Buyer beware: Charges $9.99 3 times without my knowledge
Has happened 3 times now! Deleted app they charge and hope no one notices. Two time now when I wasn’t in the game I was notified of being charged 3 separate charges of $9.99 one right after the other. Reported it to my card and working on getting the last 3 charges reversed. Then cause it’s shady I tried to delete my account and it would allow me to. Claims I don’t have internet access.
Mind stimulating and irritating at the same time!!
The idea behind this game of sorting out color is a good one but there is always ads. Whether I clear the level or not, even if I pause for 10 seconds, ads start immediately and that’s very irritating. Sometimes I feel like the game itself designed in such a way that I can’t go on to next level unless I purchase some coins or any booster. Such a shame that this game is so much money oriented
Randomly annoying
Could be a good game to waste some time on- if there was consistency on how the tiles behaved when you placed them. As it stands it’s up to the game on if things behave in the way you want- or in a way that will mess you up.
Was Fun
Once a game won’t let me keep playing for such minutes or hours, I delete it! There’s no point to something so ridiculous. The game was a lot of fun while it lasted.
Where is Advertised Game?
In the ad, the game is stacks/circles of the game play. Where is that game? This is just another Hexa stacking game. I like the Hexa games, but wanted to play the one that was advertised.
Cheater
The game cheats. When you set down a stack, it will always play to the benefit of the "house" (like Vegas). So, in the long run, you will loose (aka spend money trying to win). F-U
Paid for no ads
Paid for no ads, still get all the ads
Doesn’t match the ad
Expected to sort rows by rotating them but got some weird tile game instead.
Worst customer support ever
The game itself is fun, but if you have an issue (like I did) the customer support will frustrate you until you give up.
They’re cheap with the coins and want you to constantly buy them also.
They’re cheap with the coins and want you to constantly buy them also.
Scam Scam Scam
Beware of the fake reviews. Like many have mentioned, you can’t very far without using coins to buy boosts. Boosts are extremely expensive and coins are hard to come by. Some boosts cost 100 coins and watching one ad only gives you 5 coins. What a rip off! Don’t waste your time or your money on this game.
Disgusting AI
They use AI for images, so bad
Interesting take on trying to steal money
Some of the “random” colors you get doesn’t make sense. I get it they want you to spend money to keep playing but it’s crazy seeing it happen 5 times in a row.
Typical rip-off game
The game plays nothing like the advertisements show, even the cover for the app isnt how the game actually works. Why is that even allowed thats false advertising. Not to mention the insane amount of adds these games have…
Pay to Win with Constant Ads
You won’t be able to get to a high level without spending money. The game is rigged to make you fail. Incredibly frustrating game and CONSTANT ads. Save yourself the frustration and don’t download. I made it to level 50 and then that was it. Impossible to win past that level without money.
To tooo many ads
Too many ads after each game us insane
Sabotage
The name of the game should be sabotage. You are at the mercy of the “random” colors given to you, except there’s nothing random about it. I’ve played enough games to see that. This is a ploy to get you to spend money and sit through ridiculous ads. Goodbye. You folks suck.
All adds
Great game, too many adds
Fun game…. but.
Fun game to pass the time however the ads breaks between levels and if you pause mid game are atrocious.
It’s fun butt
It’s a really fun game but the levels are so hard I have been stuck on level 17 for about 3 weeks 3 weeks and I’m still on level 17 only level 17 I just want the levels to be realistic to what number level it is
I watched 5 ads back to back without even playing one level
I don’t know why tonight I loaded up y’all’s app and watched 5 ads and still never played one level tonight. Will be deleting this if this keep happening
+ 15 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
5%
Neutral (3★)
3%
Negative (1-2★)