Review Insights · App Store
Hole Em All: Collect Master
BRAINWORKS PUBLISHING PTE. LTD. · 41,457 ratings · ★ 4.9
4.9
★★★★★
41,457 ratings
🎯 Build a better version
Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
25 negative reviews mention this · 71% of all complaints
★★★★★ "Too many ads!!. I understand the point of ads to generate revenue, but having to sit through ads after EVERY SINGLE LEVEL is just too much. You spend more time watching ads than you do playing the game." - cowboysfan1987
2
"level"
13 negative reviews mention this · 37% of all complaints
★★★★★ "Too many ads!!. I understand the point of ads to generate revenue, but having to sit through ads after EVERY SINGLE LEVEL is just too much. You spend more time watching ads than you do playing the game." - cowboysfan1987
3
"levels"
9 negative reviews mention this · 26% of all complaints
★★★★★ "It starts out fun BUT. Then it isn’t. Why don’t you have an option to watch a video to continue a level when you die? The only option is for 900 coins which is a ridiculous amount. I’m not paying real money for coins just to continue a level especially when it’s…" - gram gram 5k
4
"play"
9 negative reviews mention this · 26% of all complaints
★★★★★ "Too many ads!!. I understand the point of ads to generate revenue, but having to sit through ads after EVERY SINGLE LEVEL is just too much. You spend more time watching ads than you do playing the game." - cowboysfan1987
5
"playing"
8 negative reviews mention this · 23% of all complaints
★★★★★ "Too many ads!!. I understand the point of ads to generate revenue, but having to sit through ads after EVERY SINGLE LEVEL is just too much. You spend more time watching ads than you do playing the game." - cowboysfan1987
6
"been"
7 negative reviews mention this · 20% of all complaints
★★★★★ "Glitching daily. I love the game but over the last few weeks it’s been glitching and freezing. Each time it happens I lose my lives and “helpers” that I’ve earned from winning consecutive games. I’m about done with this one." - tcat88888
7
"money"
6 negative reviews mention this · 17% of all complaints
★★★★★ "It starts out fun BUT. Then it isn’t. Why don’t you have an option to watch a video to continue a level when you die? The only option is for 900 coins which is a ridiculous amount. I’m not paying real money for coins just to continue a level especially when it’s…" - gram gram 5k
8
"every"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Too many ads!!. I understand the point of ads to generate revenue, but having to sit through ads after EVERY SINGLE LEVEL is just too much. You spend more time watching ads than you do playing the game." - cowboysfan1987
9
"coins"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Scam upgrades. I bought an upgrade with no ads and 5000 coins. I had over 6000 coins when I went to bed. The next morning, I sign back in and my coins were all gone and the ads were back. I would never pay for timed benefits!" - Mermayd2
10
"watch"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Too many ads!!. I understand the point of ads to generate revenue, but having to sit through ads after EVERY SINGLE LEVEL is just too much. You spend more time watching ads than you do playing the game." - cowboysfan1987
11
"until"
5 negative reviews mention this · 14% of all complaints
★★★★★ "WAS my fav until I pd 4 it. Purchasing the no ads made the game worse. I have to find a new game. Keeps repeating levels over and over. And no more bonus coin levels. Boooo" - MereNdaAir
12
"makes"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Glitches. The game is fun and entertaining. But it glitches a lot which makes you lose your streak which sucks." - !Karl30Elena
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Glitching daily
I love the game but over the last few weeks it’s been glitching and freezing. Each time it happens I lose my lives and “helpers” that I’ve earned from winning consecutive games. I’m about done with this one.
Scam upgrades
I bought an upgrade with no ads and 5000 coins. I had over 6000 coins when I went to bed. The next morning, I sign back in and my coins were all gone and the ads were back. I would never pay for timed benefits!
It starts out fun BUT
Then it isn’t. Why don’t you have an option to watch a video to continue a level when you die? The only option is for 900 coins which is a ridiculous amount. I’m not paying real money for coins just to continue a level especially when it’s 900 coins. Give an option to watch a video to continue. You have a video for everything else.
ALSO on to many levels there is not enough time to get all the items you need to pass the level, it’s ridiculous. Add more time and have a video option to continue when the lack of time causes you to die.
ALSO on to many levels there is not enough time to get all the items you need to pass the level, it’s ridiculous. Add more time and have a video option to continue when the lack of time causes you to die.
WAS my fav until I pd 4 it
Purchasing the no ads made the game worse. I have to find a new game. Keeps repeating levels over and over. And no more bonus coin levels. Boooo
Was fun
Glitch in level 26. Can’t complete the level because one of the items gets stuck every time. Bummer bc I liked playing it
Finished the game???
I got to about the 30th level. I think I don’t know because it won’t let me look now and it says that I have to download a new game to be able to continue playing this game. That’s ridiculous. Why would I need to download a new game to continue playing this? And when you read the reviews on the new game that they want you to download, people can’t get it to complete the download. This is feeling like a scam. And I’m really glad that I didn’t spend any money.
Impossible to beat levels without power ups
I got to level 289 and it was fine up until then bc i had power ups from winning but this round CANNOT be beat without spending money. Plus theres ads after EVERY ROUND. AND ITS $13 TO GET RID OF ADS. Thats actually insane. I hope no one plays this game
Loved this game until it updated
The app recently updated and now I have to play 1 level twice before it will go on to the next level
ai slop is downright disgusting
not only is all of the art ai, there are often the wrong things in each levels
just lazy and sloppy and nasty
just lazy and sloppy and nasty
Useless Waste because of Ads
Not worth downloading, the ads make it a nightmare to play. Complete waste of time, will make you stupid if you play it. It’s a shame cause it could be a really relaxing, stress-free game if there weren’t ads.
APRIL 1st- May 7th: Game & Ads have been CRASHING since UPDATES on April 1st. Company can’t FIX!!!
Every update since April 1st has made the Game & Ads CRASH! LEVELS are having to be replayed even after WINNING! Levels are not giving REWARDS either.
Impossible
All levels should be doable without boosters and spending money on coins. This is not the case with this game. It also comes with invisible bombs that you can’t see to avoid. This makes the game unfair and impossible to progress without spending lots of money on coins for boosters and continuing the game to avoid losing bonuses. Extremely disappointing. Not worth the download.
Inappropriate ads
The game itself is fine and I don't know if they can control what ads are shown, but having a game be rated as 4+ when it shows 18+ ads for werewolf smut novels isn't exactly in my range of appropriate
Don’t let kids play this
This game has ads for p0rn games. And the very first screen you see when the ad pops up is an animated woman with her legs open doing things. Absolutely abhorrent. My children used to play this. Not anymore. How dare them.
Costs 12.99
So I’m basically forced to pay 12.99 to remove ads because as soon as I get an ad, there’s no way to X out of it! Even if I download the stupid game in the ad! Major bummer because it seems like a fun game that I would have continued playing.
Glitching
Never noticed a problem until recently. I play a level and win, then it takes away my boosters and makes me replay the level as if I’ve lost-repeatedly. I know for a fact I’m not loosing. But it’s been happening for a few weeks now. I’ll change my review once issue has been taken care of
Ads more time
I hate that the option for more time has been removed when you watch an ad.
broken
Game freezes and then you lose all progress in events when you start it back up. Timed events like the gem forge disappear completely.
Unfair Coin Reward
The graphics is nice. I noted something popped up about the piggy bank pretty early after my first fee levels. By Level 7, I had no coins, but 500 coins were in the piggy bank. By Level 9, I was awarded 78 coins after completing the level and my piggy bank increased to 1500 coins. So unfair in the distribution of the award the player earns. Should not have to pay to access a reward earned for beating the level. Be aware!!
Started great
Started out as a great game, then suddenly ads started popping up in the middle of the game while playing. Can’t even get through 15 seconds of playing without an ad popping up half way up the screen. Unfortunately uninstalling.
Support sucks
If you have an issue don’t rely on support for help you can go a week without a reply
Too many ads!!
I understand the point of ads to generate revenue, but having to sit through ads after EVERY SINGLE LEVEL is just too much. You spend more time watching ads than you do playing the game.
Continually crashes
Fun game, just crashed way too much. Always crashes and you lose the bonus rewards you’ve earned.
425
Please allow me to pass level 425, I’ve been on this level for three days, I am not going to give you money to pass this level. Please respect Consumer Law, do not cheat your game players, we are getting mad about this violation of Consumer Law. Know the law, don’t break it!
Glitches
The game is fun and entertaining. But it glitches a lot which makes you lose your streak which sucks.
Updates Daily
Updates daily is crazy
Ugh
I’m disappointed that I have to play another hole game that has a timer and bombs!
Secondly, my game keeps closing when I’m in the middle of it
Secondly, my game keeps closing when I’m in the middle of it
This is the best hole game, but still not great
4/24 update: This latest update is garbage. They took away the ability to keep track of how many stars you have while you collect items.
There are lots of ads but also a lot of boosts. This is one of the only hole games I’ve played that is actually doable and has decent physics. None of the preview pics are real, however. There are lots of bombs and no relaxing mode where you can just collect everything. Some levels are nearly impossible to clear unless you pay to revive. I’m at level 3k+. I play this game a lot. I would like them to address the issues they’ve said they would.
There are lots of ads but also a lot of boosts. This is one of the only hole games I’ve played that is actually doable and has decent physics. None of the preview pics are real, however. There are lots of bombs and no relaxing mode where you can just collect everything. Some levels are nearly impossible to clear unless you pay to revive. I’m at level 3k+. I play this game a lot. I would like them to address the issues they’ve said they would.
not happy
i’ve been playing this game for a while now and i absolutely love this game so much, however i reached level 504 and it won’t let me get the 2 ships almost as if there’s something in the way bot nothings there it keeps bouncing my circle back i’ve used power ups to make my hole bigger ( wasted 5 of those ) and i’ve also tried using the vacuum to suck it up and unfortunately ive wasted about 7 of those and nothing seems to work. plzzzz fix this!!! once fixed ill come back and leave a 5 star review
Ok if you love ads
It’s basically bombs hidden, you explode, and forced to watch more ads. Rinse and repeat.
Changes make the game unenjoyable now
I used to really love this game, to the point where I bought the ad free version. They used to have the option to spend coins OR watch an ad if you accidentally consumed a bomb (which happens a lot at high levels) but now they took away the option to watch the ad. I’m down to very few coins left and not sure I’ll even play anymore because I will not be paying money for coins, that’s ridiculous.
Latest update sucks
I have been playing this game for a long time now (currently on level 6077) and have really enjoyed it up until this latest update. You took away the option to watch videos for more time and I have noticed that, even after complete a level, it has taken away my progress and makes me start the level over. Please fix this very annoying issue! This was one of my favorite games to play and I have always rated it a 5 star even with the annoying ads.
Last update
I used to like this game a lot, but since the last update, it kicks me out all the time. Makes it annoying to play.
Hole Em All
Great game, Just Wayyyy too Manyyyy Ads 🙄
Can’t exit out of ads
The game itself is great but when ads pop up (which is after every level) there’s no exit button to exit out of it and continue playing after the ad has played. It just stays on the ad and forces you to buy the application it’s advertising. In order to keep playing you have to quit the app and restart it :(
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)