Review Insights · App Store
Hole Em All: Collect Master
BRAINWORKS PUBLISHING PTE. LTD. · 37,359 ratings · ★ 4.9
4.9
★★★★★
37,359 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
26 negative reviews mention this · 70% of all complaints
★★★★★ "APRIL 1st- May 7th: Game & Ads have been CRASHING since UPDATES on April 1st. Company can’t FIX!!!. Every update since April 1st has made the Game & Ads CRASH! LEVELS are having to be replayed even after WINNING! Levels are not giving REWARDS either." - countrykitty
2
"play"
10 negative reviews mention this · 27% of all complaints
★★★★★ "APRIL 1st- May 7th: Game & Ads have been CRASHING since UPDATES on April 1st. Company can’t FIX!!!. Every update since April 1st has made the Game & Ads CRASH! LEVELS are having to be replayed even after WINNING! Levels are not giving REWARDS either." - countrykitty
3
"bombs"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Impossible. All levels should be doable without boosters and spending money on coins. This is not the case with this game. It also comes with invisible bombs that you can’t see to avoid. This makes the game unfair and impossible to progress without spe…" - care tech 74
4
"level"
7 negative reviews mention this · 19% of all complaints
★★★★★ "APRIL 1st- May 7th: Game & Ads have been CRASHING since UPDATES on April 1st. Company can’t FIX!!!. Every update since April 1st has made the Game & Ads CRASH! LEVELS are having to be replayed even after WINNING! Levels are not giving REWARDS either." - countrykitty
5
"been"
6 negative reviews mention this · 16% of all complaints
★★★★★ "APRIL 1st- May 7th: Game & Ads have been CRASHING since UPDATES on April 1st. Company can’t FIX!!!. Every update since April 1st has made the Game & Ads CRASH! LEVELS are having to be replayed even after WINNING! Levels are not giving REWARDS either." - countrykitty
6
"hole"
6 negative reviews mention this · 16% of all complaints
★★★★★ "This is the best hole game, but still not great. 4/24 update: This latest update is garbage. They took away the ability to keep track of how many stars you have while you collect items. There are lots of ads but also a lot of boosts. This is one of the only hole games I’ve played that i…" - Atlantisflygirl
7
"playing"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Costs 12.99. So I’m basically forced to pay 12.99 to remove ads because as soon as I get an ad, there’s no way to X out of it! Even if I download the stupid game in the ad! Major bummer because it seems like a fun game that I would have continued playin…" - totsandtrinkets
8
"levels"
5 negative reviews mention this · 14% of all complaints
★★★★★ "APRIL 1st- May 7th: Game & Ads have been CRASHING since UPDATES on April 1st. Company can’t FIX!!!. Every update since April 1st has made the Game & Ads CRASH! LEVELS are having to be replayed even after WINNING! Levels are not giving REWARDS either." - countrykitty
9
"progress"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Impossible. All levels should be doable without boosters and spending money on coins. This is not the case with this game. It also comes with invisible bombs that you can’t see to avoid. This makes the game unfair and impossible to progress without spe…" - care tech 74
10
"away"
5 negative reviews mention this · 14% of all complaints
★★★★★ "This is the best hole game, but still not great. 4/24 update: This latest update is garbage. They took away the ability to keep track of how many stars you have while you collect items. There are lots of ads but also a lot of boosts. This is one of the only hole games I’ve played that i…" - Atlantisflygirl
11
"games"
5 negative reviews mention this · 14% of all complaints
★★★★★ "This is the best hole game, but still not great. 4/24 update: This latest update is garbage. They took away the ability to keep track of how many stars you have while you collect items. There are lots of ads but also a lot of boosts. This is one of the only hole games I’ve played that i…" - Atlantisflygirl
12
"play game"
5 negative reviews mention this · 14% of all complaints
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
APRIL 1st- May 7th: Game & Ads have been CRASHING since UPDATES on April 1st. Company can’t FIX!!!
Every update since April 1st has made the Game & Ads CRASH! LEVELS are having to be replayed even after WINNING! Levels are not giving REWARDS either.
Impossible
All levels should be doable without boosters and spending money on coins. This is not the case with this game. It also comes with invisible bombs that you can’t see to avoid. This makes the game unfair and impossible to progress without spending lots of money on coins for boosters and continuing the game to avoid losing bonuses. Extremely disappointing. Not worth the download.
Inappropriate ads
The game itself is fine and I don't know if they can control what ads are shown, but having a game be rated as 4+ when it shows 18+ ads for werewolf smut novels isn't exactly in my range of appropriate
Don’t let kids play this
This game has ads for p0rn games. And the very first screen you see when the ad pops up is an animated woman with her legs open doing things. Absolutely abhorrent. My children used to play this. Not anymore. How dare them.
Costs 12.99
So I’m basically forced to pay 12.99 to remove ads because as soon as I get an ad, there’s no way to X out of it! Even if I download the stupid game in the ad! Major bummer because it seems like a fun game that I would have continued playing.
Glitching
Never noticed a problem until recently. I play a level and win, then it takes away my boosters and makes me replay the level as if I’ve lost-repeatedly. I know for a fact I’m not loosing. But it’s been happening for a few weeks now. I’ll change my review once issue has been taken care of
Ads more time
I hate that the option for more time has been removed when you watch an ad.
broken
Game freezes and then you lose all progress in events when you start it back up. Timed events like the gem forge disappear completely.
Unfair Coin Reward
The graphics is nice. I noted something popped up about the piggy bank pretty early after my first fee levels. By Level 7, I had no coins, but 500 coins were in the piggy bank. By Level 9, I was awarded 78 coins after completing the level and my piggy bank increased to 1500 coins. So unfair in the distribution of the award the player earns. Should not have to pay to access a reward earned for beating the level. Be aware!!
Started great
Started out as a great game, then suddenly ads started popping up in the middle of the game while playing. Can’t even get through 15 seconds of playing without an ad popping up half way up the screen. Unfortunately uninstalling.
Support sucks
If you have an issue don’t rely on support for help you can go a week without a reply
Scam adverts
Game is good but too many scam adverts
No kids
I strongly advise if you are a parent letting a child play this game. Be extremely vigilant. The team chat I was on had F letter words and very sexual posts. I reached out to support and the reply I got is that they were just spamming the chat. Please be very careful letting kids play this.
Adds get hung up
Love this game but there are MANY other hole drop games out there. The ads get hung up so you cannot play. I watched the ad.. then waited endlessly for the X to return so I can go back and play.. the ad never goes away. So.. delete this app and download another that doesn’t get hung up on ads.
This game steals from artists and destroys the environment all while being just plain ai slop
Unoriginal generic easy mobile game would be fine if not for the pathetic ai generated assets, a game being lazy enough to use technology that steals from artists and destroys the environment ain’t worth it. This game does NOT deserve to have been made, Pay your artists what their worth or don’t make a game! Any other game that has ACTUAL artists is better.
(Not to mention it tries to take your data so like again really no point to touch this game
(Not to mention it tries to take your data so like again really no point to touch this game
Ad issue
I used this app and it was ok until a Temu commercial started. Suddenly the screen starting freaking out and flashing and cutting out. I immediately deleted the app. I don’t know if there was a problem with the ad or what but I would NOT recommend downloading this app
Review
You game is starting to suck way too many bombs and they are hidden completely, lighten up make it fun, it’s a game
Wouldn’t load
It always got stuck at 60%
Eh game
Boring game. Too many loading screens with barrly any gameplay.
Ads ads ads
All you get from this game is ads ads ads…..finish a level, ad, revive, ad. Do anything, ad! I can understand some ads…..but way toooooo many
Yes another bomb copy hole game
I would seriously pay to remove bombs from any hole game but they keep putting it in. Are y’all serially unable to have an independent thought instead of copying every other hole game out there? Bombs are for war. The war on your customers I guess. Bye.
Ads
ADS, ADS, ADS!!! Chill out with the ads and let us actually play the game
Fun but annoying
Waaaaayyyyyyyy too many ads.
Bought "no ads", got an ad after 3 days
Exactly the title, I paid for no ads, and just now got served an unskippable ad
This is the best hole game, but still not great
4/24 update: This latest update is garbage. They took away the ability to keep track of how many stars you have while you collect items.
There are lots of ads but also a lot of boosts. This is one of the only hole games I’ve played that is actually doable and has decent physics. None of the preview pics are real, however. There are lots of bombs and no relaxing mode where you can just collect everything. Some levels are nearly impossible to clear unless you pay to revive. I’m at level 3k+. I play this game a lot. I would like them to address the issues they’ve said they would.
There are lots of ads but also a lot of boosts. This is one of the only hole games I’ve played that is actually doable and has decent physics. None of the preview pics are real, however. There are lots of bombs and no relaxing mode where you can just collect everything. Some levels are nearly impossible to clear unless you pay to revive. I’m at level 3k+. I play this game a lot. I would like them to address the issues they’ve said they would.
not happy
i’ve been playing this game for a while now and i absolutely love this game so much, however i reached level 504 and it won’t let me get the 2 ships almost as if there’s something in the way bot nothings there it keeps bouncing my circle back i’ve used power ups to make my hole bigger ( wasted 5 of those ) and i’ve also tried using the vacuum to suck it up and unfortunately ive wasted about 7 of those and nothing seems to work. plzzzz fix this!!! once fixed ill come back and leave a 5 star review
Ok if you love ads
It’s basically bombs hidden, you explode, and forced to watch more ads. Rinse and repeat.
Changes make the game unenjoyable now
I used to really love this game, to the point where I bought the ad free version. They used to have the option to spend coins OR watch an ad if you accidentally consumed a bomb (which happens a lot at high levels) but now they took away the option to watch the ad. I’m down to very few coins left and not sure I’ll even play anymore because I will not be paying money for coins, that’s ridiculous.
Latest update sucks
I have been playing this game for a long time now (currently on level 6077) and have really enjoyed it up until this latest update. You took away the option to watch videos for more time and I have noticed that, even after complete a level, it has taken away my progress and makes me start the level over. Please fix this very annoying issue! This was one of my favorite games to play and I have always rated it a 5 star even with the annoying ads.
Last update
I used to like this game a lot, but since the last update, it kicks me out all the time. Makes it annoying to play.
Hole Em All
Great game, Just Wayyyy too Manyyyy Ads 🙄
Can’t exit out of ads
The game itself is great but when ads pop up (which is after every level) there’s no exit button to exit out of it and continue playing after the ad has played. It just stays on the ad and forces you to buy the application it’s advertising. In order to keep playing you have to quit the app and restart it :(
Scam
Does not look like the ads
It’s just meh
The game is a decent time passer but the amount of “hidden” bombs and hidden objects is ridiculous. The 900 coins to continue is atrocious when you get maybe 10 coins after each game. The harvest basket is nice but most cases I’ve seen the time is like 5 seconds which isn’t anything and there’s no real help in hole size. So if I’m extremely bored, I’ll play but it’s far from a good game or first choice. My kids don’t even play it.
Keeps Glitching
Have loved playing but now it keeps getting stuck & glitching out where you lose your progress.
?
Ya you think Mabe lay off so many red bombs! Don’t have to be like all the other games. Don’t be greedy! SLO down of the frigin bombs . You are going to lose people to this game . Wayyyyyyyyyy tooooooo many bombs !!!!!!!
Freezes
Entire game freezes often, causing progress and power ups to be lost.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)