Review Insights · App Store
Hole Master - Eat The World
Sonat Joint Stock Company · 1,123 ratings · ★ 4.2
4.2
★★★★★
1,123 ratings
🎯 Build a better version
Top complaints - extracted from 73 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
59 negative reviews mention this · 81% of all complaints
★★★★★ "BUG FIX. The game keeps glitching out… I deleted and redownloaded because it kept lagging and literally shaking, it made my phone freak out had to restart my entire phone several times. It’s a really fun game, but I really hate that it isn’t working…" - Chanlecj
2
"level"
28 negative reviews mention this · 38% of all complaints
★★★★★ "Freezes & expensive. I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unfo…" - SuperDave310
3
"play"
22 negative reviews mention this · 30% of all complaints
★★★★★ "Freezes & expensive. I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unfo…" - SuperDave310
4
"money"
20 negative reviews mention this · 27% of all complaints
★★★★★ "Glitching/Freezing. Nothing is being done to fix it! It’s been weeks!! This game is nothing but a money hog and wastes all your boosters when it freezes. Completely shuts your phone down! Waste of time!" - K222C
5
"freezes"
19 negative reviews mention this · 26% of all complaints
★★★★★ "Freezes & expensive. I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unfo…" - SuperDave310
6
"freezing"
15 negative reviews mention this · 21% of all complaints
★★★★★ "Freezes & expensive. I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unfo…" - SuperDave310
7
"levels"
15 negative reviews mention this · 21% of all complaints
★★★★★ "Freezes & expensive. I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unfo…" - SuperDave310
8
"keeps"
13 negative reviews mention this · 18% of all complaints
★★★★★ "BUG FIX. The game keeps glitching out… I deleted and redownloaded because it kept lagging and literally shaking, it made my phone freak out had to restart my entire phone several times. It’s a really fun game, but I really hate that it isn’t working…" - Chanlecj
9
"phone"
13 negative reviews mention this · 18% of all complaints
★★★★★ "BUG FIX. The game keeps glitching out… I deleted and redownloaded because it kept lagging and literally shaking, it made my phone freak out had to restart my entire phone several times. It’s a really fun game, but I really hate that it isn’t working…" - Chanlecj
10
"coins"
13 negative reviews mention this · 18% of all complaints
★★★★★ "Freezes & expensive. I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unfo…" - SuperDave310
11
"purchase"
12 negative reviews mention this · 16% of all complaints
★★★★★ "Freezes & expensive. I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unfo…" - SuperDave310
12
"impossible"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Money pit. The game play is fun, but they make some rounds impossible to make you spend all your money on power ups. And the game freezes and doesn’t give you bonus coins for an ad." - Don’t spend all your moneyy
📋 All 73 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
BUG FIX
The game keeps glitching out… I deleted and redownloaded because it kept lagging and literally shaking, it made my phone freak out had to restart my entire phone several times. It’s a really fun game, but I really hate that it isn’t working right.
Freezes & expensive
I currently have about 12 “eat/hole” games on my phone, and enjoy most of them. This one is my least favorite… Not only is it freezing up all the time, costing me major $$$ in having to buy coins, it’s also extremely expensive and very unforgiving on mistakes. Some of the levels will force you to purchase extra time, and sometimes you’ll spend $5-10 on a single game, just to finish it… But of course it is if it doesn’t freeze up on you and force you to restart entirely. There is also no support option in the app, so by my account, this app owes me about $25. The only reason I still keep it is because I’ve played it so long I hate to just delete it, even though it makes me angry every time I play. I hate this game. Avoid it.
So glitchy
worst game i’ve ever downloaded made my phone lag 1 million times and wasn’t even that fun
Se frisa
El juego es muy bueno pero se frisa mucho, deben arreglar eso.
TOTAL GLITCH
Just in round 2, the app started seizing up and after restarting, couldn’t finish round two before it glitched again
IT KEEPS FREEZING
This game keeps freezing my phone at randoms times. So much that it caused my phone to call 911 while I was trying to figure out how to unfreeze the screen. FIX IT.
Glitching/Freezing
Nothing is being done to fix it! It’s been weeks!! This game is nothing but a money hog and wastes all your boosters when it freezes. Completely shuts your phone down! Waste of time!
Ugh so annoying!!
The game keeps freezing up!!
What is going on with this game? It’s getting extremely frustrating that every time you open the app you get halfway through a game and it freezes you close out. You have to come back to the same spot. It freezes again and again and again fix it.
What is going on with this game? It’s getting extremely frustrating that every time you open the app you get halfway through a game and it freezes you close out. You have to come back to the same spot. It freezes again and again and again fix it.
dont waste your time
this game was so fun at first and i was enjoying it so much i paid to not have the ads interrupt me anymore. i haven’t even made it level 80 yet and the game is completely unplayable as it freezes and crashes randomly on the level i am trying to beat. game had a lot of potential to be fun but impossible when i cant even play it.
SCAM
Unable to get in contact with anyone from this company. I purchased a package and it did not go through instead I was charged 5x and had to pay $56 for nothing. I did not get any of the benefits of what I payed for, I even pressed the restore purchase and nothing. I reached out via email and can’t get a hold of anyone for a refund. What a scam this game developer is. DO NOT DOWNLOAD THIS GAME
Freezing
The game keeps freezing and not goving me the coins when I purchased them… Already frustrated with this game… If there is no update soon I will delete…
Cannot progress
Played this one for a while and really enjoyed it. I made an in game purchase and can no longer get the optional free extra time so now I cannot progress. I was told that it’s not a glitch, that I have a different type of account. BS! And now the game keeps freezing. Moving on!
Fun when it works
Game continuously freezes to the point I can’t even switch the screens I’m looking at. Possibly need an update. I’m deleting from my phone.
Forced to purchase or not play
Certain levels of this game will require power-ups, and you either buy them to play or just stay on that level. It will be absolutely impossible to move past certain levels because the hole is physically not big enough to get the last items you need to pass the level. While the game is fun, players should not be forced to purchase to play. A player should be able to win a level based off skill alone. It’s already annoying to be forced to watch ads because the levels do NOT allot enough time to complete it. The game needs to pick a struggle.
Game keeps crashing
It’s a fun game when you can play it without it crashing and freezing your phone. I wouldn’t recommend this game to anyone until they get it fixed.
Game freez
Fun game but freezes phone the longer you play it,
Need to fix glitches
It’s annoying to pay for coins to beat levels bc you don’t get your power ups bc the game freezes then force closes and counts it as a loss! Need to fix!
Buggy
Kept freezing my brand new iPhone 17 Pro Max
Annoying
I get more stress than fun by playing this. Too many adds for very tiny additional sec. Graphic is stupid that doesn’t work properly. Gets frozen in the middle of game. Beginning was okay ish then it got so ridiculous as level went up.
Scam
I’ve bought like three things and I never got any of it
Crashing and cash
I’ve been playing this for a while now, and it worked well, until today, it keeps crashing, and it only seems to be crashing once I’m a little to beat a level. I’ve spent money on this game, and that also seems to be the only way to beat levels as well. I’ve decided to uninstall which is a bummer
Ad Overload
This is a game where you spend 30% of the time playing the game and 70% watching ads. After a certain level, (not too long into the game) they purposefully make it to where you can’t win a level without needing more time. You can either spend 900 coins for more time, which is absolutely ridiculous since you only make 10-20 coins per level, so it takes FOR EVER to make enough coins. Or, you have the option to watch FULL ads for more time. Almost every level you’ll end up needing to watch 2-3 FULL ads to complete the level with the time you need. When I say full ads, I mean 1-2 minute ads. So, on almost every level you’re watching 3-6 minutes in ads. No joke. Then, ON TOP OF THAT, once you complete the level, they make you watch yet another short ad. These ads are at least only 5-10 seconds, but still. There is an option to purchase “No ads” “forever” for $6, but that ONLY gets rid of the short 5-10 second ads. So you’re still spending 65% of the game watching ads.
The concept of the game is quite fun and addictive, but there are several other games out there that have the same concept. I’d definitely pass on this one and see if any others are better about ads.
ETA: This game could EASILY get rid of the long ads if they wanted. I play other games that have tons of ads, but it doesn’t seem anywhere near as bad bc the ads in the other games are always quick ones.
Do better!!!!
The concept of the game is quite fun and addictive, but there are several other games out there that have the same concept. I’d definitely pass on this one and see if any others are better about ads.
ETA: This game could EASILY get rid of the long ads if they wanted. I play other games that have tons of ads, but it doesn’t seem anywhere near as bad bc the ads in the other games are always quick ones.
Do better!!!!
Freezing entire phone
This game freezes in the middle and the freezes your entire phone and you have to restart phone to get out of it.
Impossible
Most levels are literally impossible to beat unless you spend money. Items are too big to fit even if you swallow every smaller item available. Do not waste your time or money. 100 other hole games that are better out there.
FULL OF BUGS
This game is full of bugs & glitches
Crash, Crash, Crash
Literally keeps crashing and freezing. I have to exit and reboot the game like 10 times and still keeps crashing
могло бы быть лучше
слишком мало времени, мало наград дают, без платных бустеров не пройти. это ужасно, у игры большой потенциал
Payment punishment
This app is a money grab if I’ve ever seen one! The game is fun in the beginning, so much so that I didn’t feel bad paying for the no ads version, which absolutely did advertise something to the tune of “don’t worry you can still watch optional ads for rewards.” (Material misrepresentation). To my surprise that turned out to be blatantly untrue. Once I went ad free the only option to continue a level that I couldn’t pass on one go is to spend 900 coins, there’s no longer an option to watch an ad for additional time. I waited to write this review thinking it may be a bug, but it’s clearly developer greed and not a tech issue. 10/10 do not recommend.
Rip off
I want my money back. I paid to get rid of ads and it specifically said that I could still watch optional ads for rewards. Since I paid, I have no more ability to watch ads for extra time and I am not spending more to buy coins for extra time. I’m stuck on a level and irritated because the game was more enjoyable before I purchased the ad free version.
Commercials!!
Ads and more ads. Ridiculous.
Game becomes un-playable unless you funnel money into it.
It’s a fun game. But there’s a point the game reaches a pay to play system.
No matter how many times I replay certain levels. There’s literally no way for me to get past them without buying coins. To purchase a longer time limits, on each level.
This isn’t a matter of difficulty, the game simply doesn’t allow you the necessary time.
If a game isn’t beatable with in its own mechanics. Then there’s no point in playing it.
No matter how many times I replay certain levels. There’s literally no way for me to get past them without buying coins. To purchase a longer time limits, on each level.
This isn’t a matter of difficulty, the game simply doesn’t allow you the necessary time.
If a game isn’t beatable with in its own mechanics. Then there’s no point in playing it.
Trash
It double charges me and then if it does charge me the right amount it doesn’t send the packs I paid for. 12.99 and sent nothing twice.
not relaxing, very stressful actually
this game becomes unplayable after awhile because the hole moves too slow and you're given basically no time to finish each level. if you die you should at least be given an option to watch an ad to continue but nope you have to spend coins and you only get 15 each level you beat so you're stuck spending money on coins. i really liked that this hole game is one that only includes cute food items but im disappointed that i cant even play it for more than 2 minutes
The game eats money just like the hole!!!!
I downloaded this game because I have one similar and assumed a switch up would be nice. I noticed that I was making purchases and the purchases were not being credited at all. I reached out via email and was told to contact Apple for a refund. I don’t want a refund, I want the many items that I purchased to be credited. I lost about $80 because I made most of these back to back. No real solution. Apple will not refund either. I don’t recommend this game to anyone especially if you’re like me and don’t mind spending
Payment punishment
Love the game but when I paid to have the ads removed it stopped giving me the option to extend my gameplay by 45 seconds without paying 900 coins. So now it’s just a money grab.
Can’t beat level 480 or 488 without purchasing boosters
Many levels you can not win without purchasing a booster to grow bigger. Stopped playing it’s a rip off
Glitchy
The game is amazing but gets so glitchy after 1 round
Scam
This game is so fun and addicting but if you don’t spend money every day or every time you want to play it’s impossible to even get to the next level. Without extra time or a bigger size you’ll just be stuck playing the same awful level and running out of time on repeat until you get lucky. Very cash grab heavy and not worth a single penny. Each purchase felt like a complete waste.
Warning
If you leave a good review, they change the game. Stuff gets stuck in the hole. Graphics just repeat. Some stuff will not fit in the hole even if you increase its size using a power up. They never give you the top prize when they have extra mini games going on. Even if you win that top prize, you can’t collect it. Then if you win all those levels and prizes, you lose once, they will make you play every level all over again. Then when you land the curser on the x3 or x2, they slide the curser off of it and give you the lowest prize of 1.5 .. No money is worth a game that they do not take care of. Certain levels have glitches where the whole game shakes as well. Plus forget about any updates, that will not happen either.
Freezes
I can’t play a level without the game freezing my whole phone to where I have to reboot my whole phone.
level 16 FAIL, ERROR
Level 16 it's telling me to get an apple yet i have tried the round NUMEROUS times after restarting the game etc. and there is no apple? i'm just wasting lives at this point. do NOT reccomend
Stole my money.
I made a purchase for coins and it took my money and never gave me the coins. There is no way to contact the company. Fun game. Just don’t buy anything.
Freeze
The game literally keeps freezing on me and does not let me play for more than 5 minutes. It glitches my whole iPhone and forces me to close app :(
Glitchy
It’s really something to play a game that glitches and screws you out of the boosts you pay for. This game freezes constantly. The only way to get out of it is to app kill which spends your boosts. It’s a straight up scam.
Disappointed
Game keeps freezing on me and freezing my phone. I love the game but man!!! The freezing tsk tsk tsk
glitches badddd
freezes my screen after i play for like 10 seconds and i have to turn off the phone and reset the app.. they just told me to restart the app… which i have. how about yall try fixing your bugs first
Money pit
The game play is fun, but they make some rounds impossible to make you spend all your money on power ups. And the game freezes and doesn’t give you bonus coins for an ad.
Started out great….
The game started out as really fun and enjoyable. Sadly, it became too expensive. And, even more frustrating, it wasn’t anything like the videos advertising the game.
App keeps crashing
Cannot play continously because the app keeps on crashing.
And before it’s relaxing to play this game until they change the bomb to shrinking hole into a dead end bomb, plus no option of watching an ad to add more time. Hope you’ll revert it back to the old version for it to be relaxing and addictive
And before it’s relaxing to play this game until they change the bomb to shrinking hole into a dead end bomb, plus no option of watching an ad to add more time. Hope you’ll revert it back to the old version for it to be relaxing and addictive
The game keeps crashing
My game has been glitching for the past 2 weeks. Whenever I’m on a level it freezes mid game, then I have to start the game over. It’s very annoying.
+ 23 more in the clipboard copy
Sentiment summary
78%
Positive (4-5★)
5%
Neutral (3★)
17%
Negative (1-2★)