Review Insights · App Store
Home Design AI: Room Planner
Room Planner Ltd · 44,857 ratings · ★ 4.6
4.6
★★★★★
44,857 ratings
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Top complaints - extracted from 44 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"room"
11 negative reviews mention this · 25% of all complaints
★★★★★ "Subscription REQUIRED for EVERYTHING. I have had this app for a while. I really liked it at first but after the last few “updates” my battery drains super fast while using it, my phone gets really hot, and now I can’t even construct a room WITH MEASUREMENTS unless I pay for it.…" - JLorraine88
2
"free"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Absolutely pay to use. I really wanted to like this app but it is EXTREMELY hard to use with the free version you can’t combine the walls with accurate measurements and to do that you need to pay for pro it was possible but very hard to use the free way it took m…" - Jajajajajdhfbrfbfbfbf
3
"waste"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Terrible. Doesn’t even look at the room, might as well google bedroom images, would be more helpful. Complete waste of money and time" - Matt138365
4
"money"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Terrible. Doesn’t even look at the room, might as well google bedroom images, would be more helpful. Complete waste of money and time" - Matt138365
5
"plan"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Waste of money. I'm honestly super unhappy with having to pay for this app. The floor plan design feature is nice but not user friendly and super glitchy. Also the AI model for redesigning a room is horrible. It always completely changes the structural com…" - EsJayTee1025
6
"walls"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Subscription REQUIRED for EVERYTHING. I have had this app for a while. I really liked it at first but after the last few “updates” my battery drains super fast while using it, my phone gets really hot, and now I can’t even construct a room WITH MEASUREMENTS unless I pay for it.…" - JLorraine88
7
"furniture"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Basic Features Locked Behind Paywall. If you care about being able to design a room accurately, don’t waste your time with this app. Even setting basic room dimensions is locked behind a paywall so this was useless to me. I can understand locking some 3D or modeling elements be…" - Heylo232
8
"paid"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Over it. Ive used this app for about 7-8 years now and I love the idea, but with it shutting down or blacking out every 30 seconds is just ridiculous. I’ve paid for premium for a while and kept up with updates but has only continued to get worse. Wi…" - Karlysueee
9
"terrible"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible. Doesn’t even look at the room, might as well google bedroom images, would be more helpful. Complete waste of money and time" - Matt138365
10
"floor"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Waste of money. I'm honestly super unhappy with having to pay for this app. The floor plan design feature is nice but not user friendly and super glitchy. Also the AI model for redesigning a room is horrible. It always completely changes the structural com…" - EsJayTee1025
11
"floor plan"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Waste of money. I'm honestly super unhappy with having to pay for this app. The floor plan design feature is nice but not user friendly and super glitchy. Also the AI model for redesigning a room is horrible. It always completely changes the structural com…" - EsJayTee1025
12
"paying"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Getting kicked out and glitching problems. I’m paying this app to use and it getting glitches and booted out of your app constantly and limited on doing space, confusing to use and hard to move around things, this app is not worth the money." - Phao21.
📋 All 44 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Subscription REQUIRED for EVERYTHING
I have had this app for a while. I really liked it at first but after the last few “updates” my battery drains super fast while using it, my phone gets really hot, and now I can’t even construct a room WITH MEASUREMENTS unless I pay for it. There are no longer displayed dimensions on the walls your building in a room builder app! What’s the point!
pay wall
trash you have to pay for it
Terrible
Doesn’t even look at the room, might as well google bedroom images, would be more helpful. Complete waste of money and time
Waste of money
I'm honestly super unhappy with having to pay for this app. The floor plan design feature is nice but not user friendly and super glitchy. Also the AI model for redesigning a room is horrible. It always completely changes the structural components of the room. Which is basically useless. I'm so disappointed in this app.
Can’t upload floor plan
I can’t even upload the picture of the floor plan to get started. Lost 9 dollars.
Floor plan didn’t save
I spent two and a half hours creating my first floor plan and the app closed out and didn’t save any of it! What a waste of time!
Pay to use basically
You need to have a subscription to keep using, on top of it just being ai slop that makes the most ugly designs.
Don’t waste your money
This app is extremely difficult to use. It is not user friendly.
NOT THAT GOOD😤☹️(｡•̀ ⤙ •́ ｡ꐦ) !!!
First it was good but a little bit later •︡ᯅ•︠
Sometimes what I wanted was only available with pro and itt is hard to move or figure out. And it does not allow windows or closets. And when you want to make you room measurement to take an accurate representation you NEED to have pro. 😡
Sometimes what I wanted was only available with pro and itt is hard to move or figure out. And it does not allow windows or closets. And when you want to make you room measurement to take an accurate representation you NEED to have pro. 😡
Frustrating
Purposefully user-unfriendly to force you into paying for the app. It’s impossible to draw the walls even a little accurately with the free version
Basic Features Locked Behind Paywall
If you care about being able to design a room accurately, don’t waste your time with this app. Even setting basic room dimensions is locked behind a paywall so this was useless to me. I can understand locking some 3D or modeling elements behind the pro version, but I can’t think of much else that a room planner really has to do other than display dimensions appropriately so you can decide on what furniture dimensions to buy. There are plenty of other apps and websites that allow you yo do this for free. 1/5 stars.
Terrible app
Absolutely trash app. Do not even bother downloading.
Over it
Ive used this app for about 7-8 years now and I love the idea, but with it shutting down or blacking out every 30 seconds is just ridiculous. I’ve paid for premium for a while and kept up with updates but has only continued to get worse. Wish they would actually fix this issue so i can use the app i love. PLEASE DO BETTER. It’s about time i find another app.
Can’t read floor plans
I’ve tried numerous floor plans and it can’t read them. Who wants to take the time to draw out a floor plan it should be able to read?
Overpriced for basic features
Doesn’t even allow you to set wall measurements without paying a ridiculous price. The free version is useless.
penny pinching
forces users to upgrade to pro to “precisely measure room plan” what a joke, that should be a basic feature
Horrible
Horrible bro
i never purchased this. theft of $34 from this app
this "app" owes me over $30. i never purchased this. ai is killing the earth. f this app, the people who use ai, and the bots who scammed my account for their trash "app". give me a refund for your theft. ZERO stars. i've had to retype this for the THIRD time now bc it keeps closing out on me. hmm wonder why. SCUM
BOOOO!!!! $35 LOST
IT WILL COST YOU $35 EVEN IF YOU DON’T LIKE IT. THERE IS NO FREE TRIAL. IT COST ME $35 JUST TO DISCOVER THAT THIS APP IS NOT SUITABLE FOR MY NEEDS.
Fix the rugs
Literally no options for a good rug, can’t change the color only has stupid designs no one would use
Terrible app
This app is terrible. Just paid for nothing!
Not free
Can’t use even for a week to try it out before buying. What a waste of time
This app does not work
I just downloaded this, and it’s very clunky and cumbersome. It’s nearly impossible to do simple things like deleting a door without selecting the whole room, rotating or resizing objects, moving walls, etc. It’s remarkably glitchy and lagging and it keeps crashing. I keep having to restart the app just to get it to respond. I’m shocked that an app this pricey performs so poorly. I paid for the six-month subscription and tried to get reimbursed, but there seems to be no customer support. Very disappointed with both the money and time I wasted on this.
Don’t get
Unless you wanna spend money for almost everything in the game don’t get this app
Total disappointment
App is not user friendly; you have to pay for PRO to get useful features.. I regret buying this app
Great
Great app for creating your own spaces at home!!! I love it
No lo puedo creer
Descargue la app, diré casi 3 horas editando, cuando estaba por terminar de repente la app me sacó del perfil cuando la volví sbrir no me dejó seguir editando me pide que descargue la
Presión Pro ósea no entiendo? 😱😂
Presión Pro ósea no entiendo? 😱😂
Scam
The main reason I paid for pro was to allow the AI to automatically convert my floor plan to a 3d model. I have tried 15 times to upload the photo for it to say incompatible. Note it only gives you the option to use your camera roll or take a photo of the floor plan, you cannot upload a PDF. A waste of $$$
Crashing
This app continuously crashes when I’m in the middle of creating content and I absolutely despise it. I paid extra just to use items and save different content but this app is not worth it. I’ve lost so much time and content from the crashes
Do not buy.
I have never left a review for an app before but I’ve never spent money on such a terrible app before either
Разочарование
Я сидела 4 часа проектировала комнату. Все модельки неудобно размещаются, так после этих 4 часов приложение вылетает и не сохраняется прогресс. Спасибо вам за зря потраченное время.
Getting kicked out and glitching problems
I’m paying this app to use and it getting glitches and booted out of your app constantly and limited on doing space, confusing to use and hard to move around things, this app is not worth the money.
Absolutely pay to use
I really wanted to like this app but it is EXTREMELY hard to use with the free version you can’t combine the walls with accurate measurements and to do that you need to pay for pro it was possible but very hard to use the free way it took me a hour just to put 4 walls at the exact measurements I wanted I ended up doing the free trial just so I can accurately measure then cancel when I’m done but it’s ridiculous I even had to do that in the first place but once I got pro it was pretty easy and great so that’s the only reason it gets a 2
LAGGY
I usually don’t even write reviews because typically I don’t care if the app is really bad. I’ll just delete it. But I’m about to move into a new apartment and it’s a studio and I really needed help. Trying to decide how to decorate the place. The idea of this app is honestly amazing, especially being able to decorate a place without having seen it butit lags so bad. It’s insane.
There’s probably a better app out there
This app has so much potential but it constantly crashes. I can only get a few things done before it freezes and I have to wait for it to load up again. I see they now have add on subscriptions for more furniture and architecture but I’m not paying $100+ for any of them to be annoyed the whole time.
Scanning terrible, way too fiddle placing objects
I gave it a couple of weeks but found it way too hard to put together one room. Much cursing and teeth gnashing. Two stars because I finally got there.
Everything is paywalled
I used this app 2 years ago and while there were many PRO functions, the free app was at least still usable. Fast forward to now and everything is paywalled for PRO, even something as simple as adjusting the length of walls requires a pro membership. Like at this point just make it a paid app, people already have enough subscription fatigue.
i am sick of this app
the app is so laggy and crashes not to mention i can’t find decent furniture without having to pay pro, why isn’t there a filter to only find free furniture?
Need to purchase
Need to purchase a plan to actually design something in your existing home. Cannot freely change room size.
Bug fixes
I’m so tempted to buy pro but there’s no way in hell I’m paying for an app that constantly crashes and can’t keep up. The developers should really step up their game. Love the app itself but it never goes more than 10 minutes smoothly functioning.
Have to pay for more stuff
A lot of furniture you have to pay for now, additionally you used to be able to scan your room but now you have to pay to do that.
Glitchy
I spent three hours designing all the furniture and carefully getting the measurements right, only for everything to be deleted when I added a wall. I wasted so much time.
Still glitchy when moving walls
Still glitchy when moving walls
Glitchy
The app is a bit glitchy when using AI to redesign a room. It adds random curtains where there is no window, a fireplace when there is an opening to another room etc. the app does not let you make minor changes to an already existing picture.
Glitches
I’ve used this app for years and it’s never glitched this bad before. Even after the most recent update, my screen stops loading, I see repeated error messages, or “add furniture” don’t work.
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)