Review Insights · App Store
Hot Shot Casino Slots Games
Phantom EFX, Inc. · 33,459 ratings · ★ 4.5
4.5
★★★★★
33,459 ratings
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Top complaints - extracted from 58 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
25 negative reviews mention this · 43% of all complaints
★★★★★ "Freezes and low start Money. This freezes every time you spin once. You have to close re open and spin again close re open spin again. So frustrating. The other thing is there are no side things to make any money with. You are forced to buy. I personally will not do t…" - lordluva_duck
2
"money"
23 negative reviews mention this · 40% of all complaints
★★★★★ "Don’t waste your money GREEDY NO FUN SLOTS. This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a h…" - Cbailey2021
3
"coins"
13 negative reviews mention this · 22% of all complaints
★★★★★ "Don’t waste your money GREEDY NO FUN SLOTS. This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a h…" - Cbailey2021
4
"play"
13 negative reviews mention this · 22% of all complaints
★★★★★ "Don’t waste your money GREEDY NO FUN SLOTS. This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a h…" - Cbailey2021
5
"freezes"
12 negative reviews mention this · 21% of all complaints
★★★★★ "Freezes and low start Money. This freezes every time you spin once. You have to close re open and spin again close re open spin again. So frustrating. The other thing is there are no side things to make any money with. You are forced to buy. I personally will not do t…" - lordluva_duck
6
"spin"
11 negative reviews mention this · 19% of all complaints
★★★★★ "Don’t waste your money GREEDY NO FUN SLOTS. This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a h…" - Cbailey2021
7
"playing"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Don’t waste your money GREEDY NO FUN SLOTS. This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a h…" - Cbailey2021
8
"slots"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Don’t waste your money GREEDY NO FUN SLOTS. This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a h…" - Cbailey2021
9
"every"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Freezes and low start Money. This freezes every time you spin once. You have to close re open and spin again close re open spin again. So frustrating. The other thing is there are no side things to make any money with. You are forced to buy. I personally will not do t…" - lordluva_duck
10
"casino"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Whatever….. Graphics great slots horrible go to the casino you’ll come out better." - synchbest
11
"games"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Dumpster Fire!!!!!!. HOT GARBAGE!!! Games are trash, “free coins” are trash…if y’all that hard up for money, just start a go fund me" - Scrawls
12
"waste"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Don’t waste your money GREEDY NO FUN SLOTS. This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a h…" - Cbailey2021
📋 All 58 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don’t waste your money GREEDY NO FUN SLOTS
This app is a rip off. You will go for hours without hitting a single bonus and spending hundreds of millions of coins. You will not win and be very frustrated. I have been playing here for 10 years and it was always bad, but now it is a horrible scam. Your ridiculous free daily coins are not enough FOR EVEN ONE spin w their huge minimum bet requirements. It also starts the auto spin constantly without you doing it or wanting it. Don’t download this app. Find another one. Trust me.
Whatever….
Graphics great slots horrible go to the casino you’ll come out better.
Every app this company makes is absolutely trash. Better idea would be to jump in front of a bus.
lol. Dorks.
Sucks
Freezes after one spin I have an iPhone 16 so it ain’t my phone
Spin
Fix the spin button, it freezes after one press…FIX NOW!!!
Long time payer.
Extremely low payouts and hardly any bonuses. Don’t bother buying coins. They’re trying to force you to buy more. You won’t win anything after a purchase. It will take your money so fast. It use to be a fun pass time. Now it’s all about money
What is this
Pays nothing why.
Doesn’t work
Everytime I log into the game doesn’t matter what game I play I get one spin and then it freezes I cannot continue playing. Tried everything… rebooting, rebooting phone closing all apps doesn’t matter get one spin. And doesn’t work after that. Can’t even get back to main screen.
Deleting
Deleting
Crashing
On iPhone 16 Pro Max with iOS 26, the game freezes after first spin if sound is enabled. With sound muted, it lasts ~15-20 spins before freezing. Issue persists after uninstall/reinstall and device restarts. This is my favorite slot game on mobile, if this issue can be fixed I’d be happy to give it a 5 Star!
Awful
9/18. Even worse now. Stop wasting money buying coins. Fyi. Sad I wasted my money. Don’t waste your money on this. You can’t even have a little fun no wins no bonus. Nothing. Waste of an app.
Crash
For the last week this game has been freezing or crashing!! There’s no update for it my iPhone has plenty of memory it’s not my phone it’s the app. Please fix this if you don’t this app is useless and frustrating!!! I CANT PLAY IT IT DOESNT WORK!!!
Nice try
Nice try scam gaming lol. First few minutes cool. Then 28 million coins gone and offers galore for my money lol. No thank you.
Dumpster Fire!!!!!!
HOT GARBAGE!!! Games are trash, “free coins” are trash…if y’all that hard up for money, just start a go fund me
Realistic
This game is like real life. Put money in the electronic leech and get nothing in return.
Money grab
Runs you out of money so you have to pay for more
Game lets you do one spin and then freezes. I love the games but it won’t let me play.
Please fix the bugs
Do not buy coins
Terrible payouts. Playing a normal slot with buying over 3 billion in coins and playing the 88 fortune game at 10 million a spin. After 300 spins I never got a bonus nor did the jackpot come up for picking after over 500 spins. In the 500 spins only about 20 paid more than I was betting. I played out the rest of my money, but would not recommend this game or if you play do not buy coins. Once I bought coins the bonuses and payouts became rarer and rare to get.
Junk
Horrible
Is it down??
All I get is “oops, we’re sorry. Something went wrong”
Really helpful!!!😡
Really helpful!!!😡
Cannot open app!!!
What’s going on ?? App will not open
Terrible
Money Grab.
Doesn’t work
Don’t bother it doesn’t work…
Hot shot lottery
My hot shot lottery has been stuck for months and every thing I have done doesn’t fix the problem
Worst app ever
This is the cheapest app I’ve ever ever seen. Worst customer service.
Freezing up
I would say I love it but it freezes up after 2 to 3 spins. Please fix this
The app won’t open after installing.
I was having trouble with this app, not any others, so I uninstalled then reinstalled it. It won’t load. My internet isn’t the issue. This game constantly has issues.
Constantly locks up. Please fix.
Locks up constantly.
Game Freezes and you lose a big number or tokens
This app keeps freezing and I’ve lost so many tokens that were purchased with real cash. I’ve complained to customer service whom is absolutely non responsive. I’ve sent many messages they responded with the typical delete the game and reinstall, I’ve done that a dozen times and replied to Cust support and they do not respond.
Save your real cash.
Save your real cash.
Freezing
Games constantly freezes and kicks you out horrible
No payoffs
Played this game for years and it has gone steadily downhill. Less features and the ones you get pay minimal. Basically only looking to sell credits.
Yeah…NO!
Fun til you the winning stops. Then it is just another you have to delete regardless if you pay to play or not. It will take the money then drain it quick. NOT RECOMMENDED
This app only allows you to play for so long then freezes
worked fine in the beginning now it freezes every time I use it
Terrible
Don’t waste your money. It is rigged. Once you start playing you can see exactly how rigged is it. You might win on your 50th to a 100th spin.
Bad review
This game is so disappointing, takes your money and you still can’t play they make challenges so hard that you can’t get anywhere, I have spent lots of dollars and they just take it with no fun of playing for any length of time. People do not buy coins, it won’t let you play
DON’T WASTE YOUR TIME
Game has good slot that you can find in casinos which is what I was looking for however the payouts are low, few bonuses, and if you want to buy coins the prices are high and once you do they will increase. Just find another app that understands that the only real money you are spending is your.
Use to be fun, but not anymore!
You can’t win and if by some slim chance you do the credits will be lost in no time flat. The screen freezes and the only way to unfreeze is to shut down your ipad. On the restart you lose the daily bonus.
STUPID app
STUPID developer
Hot shot casino slots
BEWARE this game locks up my iPad every time I use it and iPad disable to keep open PLUS UNABLE TO DELETE THIS APP!!!!!
Will drain your account quickly
They have a lot of the games you see in a casino however, they are so stingy that this site will drain your account in no time to get you to buy fake money. Low payouts are a reason I don’t play this much anymore.
Disappointing/Waste of time
I look for games to keep me busy for a little while. It starts out good but as you play on the games cost more for each spin. I just want to play and not have to spend money but this is only looking for people that are addicted to gambling and are willing to spend a lot of money. I had a game I truly enjoyed but the upped the minimum bet and I will no longer play. If they keep this up I am definitely calling it quits.
Tight Slots
Go ahead and buy lots of coins. They only go one way - down. A complete rip-off.
Disappearing money
I don’t know what happened to this game that I have been playing for years but it now is randomly taking away earned virtual money for no reason especially when I win on a side game like the ghost game. It just took a thousand points away that I won. The game hardly ever gives 3 sevens in a row and very few blazing sevens. The game has gone downhill. I am 71 and can’t afford to play real money. This was one of my few guilty pleasures. No more!
Profits
This company decided to change the game to maximize their profits! Do not download, it’s a trap.
Can’t get ahead!!
If you were at a real casino that treated you this bad you would leave!!!
Can’t believe this!!
Can’t believe this!!
Developers sure are not very smart so don’t even bother
Bought coins and they lasted all of 10 minutes. Ran out and deleted. If you want people to purchase it needs to last a lot longer than 10 minutes.
Was fun
This game was fun. At least it let you win some small to medium payouts. Since this last update the level up bonus has dropped drastically and you neve get even mid level payouts. Not happy deleting this one for sure
It was fun but..
The game just stopped working. I deleted it, redownloaded but still will not load on my iPad. Stops at 10% then just freezes.
Low payout/ winning impossible
This app does not allow big payout, just drains your funds and errors out when you get a win. Developers do not respond. Do not authorize this app on your devices unless you want to donate your money.
Impossible to play
Another slot game were you spend and spend and get nothing in return. I bought once when it was low price for playing and then if I wanted to buy again it was 10 times as much. Really the amount I just bought was gone in 5 minutes and then you Jack up the prices YEAH I am not that stupid. For the short playing the only thing you are getting from me is DELETING I refuse to put out hundreds of dollars for short playing on fake casino games. My review for this slot game a big Zero. Deleting after this review. I did delete so no need to respond to me I don’t like it when I know you just want money money. I have played every slot game there is and you are all the same. You reach a certain level and there is no playing anymore I am done.
Freezes and low start Money
This freezes every time you spin once. You have to close re open and spin again close re open spin again. So frustrating. The other thing is there are no side things to make any money with. You are forced to buy. I personally will not do that. If I feel that the game offers me more options and certainly not having to close and reopen every move, then I will spend money. Neat slots just a waste of memory.
+ 8 more in the clipboard copy
Sentiment summary
89%
Positive (4-5★)
7%
Neutral (3★)
4%
Negative (1-2★)