Review Insights · App Store
Hotpot Loop: Food Games
Zego Global Pte Ltd · 3,730 ratings · ★ 4.4
4.4
★★★★★
3,730 ratings
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Top complaints - extracted from 65 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
45 negative reviews mention this · 69% of all complaints
★★★★★ "Unfinished. It’s an ok game the idea is good but the layout of everything as well as the amount of ads you watch to get anything suck. Also this game is unfinished it often says I haven’t finished the game saying I have more items to put in but nothing…" - CrystalRainn
2
"level"
28 negative reviews mention this · 43% of all complaints
★★★★★ "disappointed…. I really liked this game at first and i’m sad I had to come to the conclusion to delete it. When I got to a hard level, i bought some power ups so that I was able to beat the level, but when it comes to the keys that you have to get through…" - Trinisaurous
3
"play"
14 negative reviews mention this · 22% of all complaints
★★★★★ "The ads affect the gameplay. The fixed layout on the screen (which is at the bottom) hide nearly half of the food lines. I can't look entirely at that too predict. Also, the gameplay is a little bit base on luck (bc u cannot see the entire list at all btw), doesn't nee…" - ConeyOwO
4
"coins"
13 negative reviews mention this · 20% of all complaints
★★★★★ "Glitchy. This game is fun, but some lesson are nearly impossible to pass. Usually in other games, boosters are given if you haven't passed a level in a while, but this doesn't. Additionally, it was too glitchy. I just paid to get more coins and used…" - BrookeS1997!
5
"levels"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Fun at the beginning, then makes you pay. The first 30 levels are doable then it gets to a point when it is impossible to beat unless you watch 3 ads, or spend money." - WestJazz
6
"phone"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Game glitches. 2nd time I ever opened this app it froze my phone then started flashing and glitching like crazy. Deleted immediately after getting the app to close, won’t be downloading again. No other app gives my phone this problem and it’s worked fine …" - whattsysgv
7
"money"
9 negative reviews mention this · 14% of all complaints
★★★★★ "disappointed…. I really liked this game at first and i’m sad I had to come to the conclusion to delete it. When I got to a hard level, i bought some power ups so that I was able to beat the level, but when it comes to the keys that you have to get through…" - Trinisaurous
8
"pass"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Glitchy. This game is fun, but some lesson are nearly impossible to pass. Usually in other games, boosters are given if you haven't passed a level in a while, but this doesn't. Additionally, it was too glitchy. I just paid to get more coins and used…" - BrookeS1997!
9
"freezes"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Was fun but freezes. The game was fun and I spent money on it, however many times a day I would get 60-75% through a hard or super hard level and the game would freeze. So I chose to uninstalled it." - Hahshsusnx
10
"watch"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Unfinished. It’s an ok game the idea is good but the layout of everything as well as the amount of ads you watch to get anything suck. Also this game is unfinished it often says I haven’t finished the game saying I have more items to put in but nothing…" - CrystalRainn
11
"glitches"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Unfinished. It’s an ok game the idea is good but the layout of everything as well as the amount of ads you watch to get anything suck. Also this game is unfinished it often says I haven’t finished the game saying I have more items to put in but nothing…" - CrystalRainn
12
"middle"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Unfinished. It’s an ok game the idea is good but the layout of everything as well as the amount of ads you watch to get anything suck. Also this game is unfinished it often says I haven’t finished the game saying I have more items to put in but nothing…" - CrystalRainn
📋 All 65 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unfinished
It’s an ok game the idea is good but the layout of everything as well as the amount of ads you watch to get anything suck. Also this game is unfinished it often says I haven’t finished the game saying I have more items to put in but nothing left at all. The items you put in the hotpot are not always something you see so it’s a guessing game. The coin you get for watching an ad isn’t worth it. Not to mention it will suddenly say break time in the middle of a game and force you to watch an ad. I can spend time doing 3 hotpot’s and it can take nearly 45min to get through all the ads. And even then it glitches and refuses to claim I have finished the pot. It makes the game seem unfinished. Like a cash grab.
The ads affect the gameplay
The fixed layout on the screen (which is at the bottom) hide nearly half of the food lines. I can't look entirely at that too predict. Also, the gameplay is a little bit base on luck (bc u cannot see the entire list at all btw), doesn't need that much of thinking
Fun, but the app is bad.
Super fun game, love the premise of it. But the app crashes constantly and you can tell they want you to buy extras. I deleted the app. Not worth it.
Cheating
This game is definitely cheating once you get to level 155. I’m never gonna spend actual money on it.
Fix the bugs
Crashes mid game! FIX IT!!!
Rigged!
This game is completely rigged. Level 26 is made so you have to pay to beat it. DO NOT PLAY.
Too many ads
The game can be fun and addicting. I typically don’t mind ads. But when there are ads mid game, it gets to be very annoying. Would not recommend.
Was fun but freezes
The game was fun and I spent money on it, however many times a day I would get 60-75% through a hard or super hard level and the game would freeze. So I chose to uninstalled it.
Game Freezing
It freezes every other level and than I lose a life
Fun at the beginning, then makes you pay
The first 30 levels are doable then it gets to a point when it is impossible to beat unless you watch 3 ads, or spend money.
fake game
when you restart a level, the order of the ingredients needed in the hotpot changes while the order in which the food is lined up stays the same. this game is not made to be solvable, it's made so that you have to watch ads to beat the level.
APP CRASHED
Love the point of the game but it crashes really bad and it over heats your phone.
Fun game, but can’t keep it
While what I did play of it was fun (got to level 10), I can’t continue to play it. It causes my phone to get super hot and will drain its battery faster as a result.
Keeps crashing and freezing my phone.
I can’t even turn my phone off when it freezes like this, and I may just delete it because it’s extremely frustrating.
Hacked?
Constantly takes me to random websites in the middle of playing that have nothing to do with the ads being shown. Every website either doesn’t load anything or the phone warns me im beng hacked.
Update sucks
The game was just fine until this new update! Makes me not want to play anymore!!
Has issues
Keeps crashing and also, it does not give me all the rewards earned or purchased, NEVER gives the coins earned after I paid to activate the pass
Buggy
Game keep glitching on level 75. It freezes then the screen flashes constantly.
I’m more mad at myself for spending money on the game.
I’m more mad at myself for spending money on the game.
Very glitchy, wasted money
The app glitches frequently and I’ve paid money to play and get more coins, but lost it because of the app malfunctioning. I have plenty of screenshots to prove this. I’m not sure how to attach them
Glitchy game - not worth your time
The app will glitch if you use power ups. If you complete a level but have a lock on a plate, it breaks and won’t finish the level if power ups were used. Do not do in app purchases because of this reason!!!
No support
I downloaded this game and 2x now I have not gotten my rewards on the free hot pass … I get all until the treasure chest then when I get a chest it says I get 2 boosters but they are never applied … and no in-game support … don’t waste your time trying to play this game get a better one that actually offers support for bugs and issues
Ads
I think they updated the game or something but the “break time” that happens every like 3 min really pmo. Plus sometimes you’ll just be taken to some website in safari even when you don’t click anything. I used to like this game a lot.
Game keeps freezing my phone
The game is fun enough but it keeps freezing my phone. The entire phone locks up for 30-60 seconds and then the app crashes.
It’s quite frustrating.
It’s quite frustrating.
Missing reward items
Don’t waste your money on buying the hotpot pass. When finally meeting the requirements for the rewards, you “claim” them but they are never actually given to you. I missing out on ALOT of my rewards making it hard to pass any levels after a certain point. I will not waste my time or money with this game any longer.
Hot pot
Nothing like the preview
Glitching game
Update-more glitches-Hotpass is not rewarding chest rewards and game is starting with conveyor count of 6 with no food on the belt. These need to be fixed!!!!!!
Game is glitching on level 55, boosts aren’t working, numbers on pot is backwards, game opens with level already started. Has been like this for several days
Game is glitching on level 55, boosts aren’t working, numbers on pot is backwards, game opens with level already started. Has been like this for several days
So many ads
The game is rigged so you have to watch ads to advance. Each level averages 4 or more ads, plus there are additional “ad breaks” that interrupt the level. I deleted it after one day.
keeps crashing
loved the fact there were fewer ads but maybe they need the add money to keep the game from crashing while competing every level.
HEAVY GLITCH
This game is unusually glitch and literally my phone gets stuck and drains battery. They need to fix it. I’ll be playing the game and the screen just freezes consistently, more than any game I’ve seen so far.
Incredibly glitchy
App frequently crashes so that i can’t finish a level
Can’t close the app on an ad or it rests your level
Update: After reviewing this game, I noticed that when I claim my game coins after finishing a level an ad pops up even though I tap on the non ad one as you can pick more coins if you watch the ad… and guess what happens when I close the app to avoid the ad I chose not to watch for less coins… it restarts the level. What a shame I was hoping they would fix how badly it goes through my battery and they do this. I was enjoying this game. But for this I’m deleting and reporting.
Got my phone hot and froze the whole thing. I didn’t think it was going to fix itself that’s how bad it froze my phone. I was just really into the game. Might be best for a quick game. It really burned through my battery I think. These free games are don’t seem to good for the phones anymore.
Got my phone hot and froze the whole thing. I didn’t think it was going to fix itself that’s how bad it froze my phone. I was just really into the game. Might be best for a quick game. It really burned through my battery I think. These free games are don’t seem to good for the phones anymore.
Gift taken
Earned the 15 minute unlimited play/life was not given. That coupled with being nearly impossible passable levels I’m done. Deleting now.
False advertising
False advertisement
Glitchy
Hot pot pass rewards not given
Boring and Ad Crazy
The game was fun at first but quickly got repetitive. And the Ads are out of control. Not only after each game but there are also “break times” mid-game for Ads. Really??? Games take about 3 min to play. Are Ads for scam programs and boring games in between really necessary???? I just deleted the app. Not worth it.
Recent update broke the app
Overall was enjoying the app but now the newest update has broken it. It opens on the next level and you don’t have the Home Screen, the lock and key isn’t working properly at all, there are ads in the middle of a game??? What did you do? I will not play until a new update and if that doesn’t work, it’ll just be a delete/removal of the app, very sad.
New Update 🙃
The game is great - new update, nope. Can’t use the boosts and it sucks.
Level is stuck
Level 60 is stuck. Even spent money to clear the level and it’s not working.
New update makes this unplayable
New update causes boosters to not work so it’s impossible to pass levels. If you do get close to passing, the game freezes up and crashes.
disappointed…
I really liked this game at first and i’m sad I had to come to the conclusion to delete it. When I got to a hard level, i bought some power ups so that I was able to beat the level, but when it comes to the keys that you have to get through the pile to unlock, I did that. I completed the level, but the glitch made it so I couldn’t complete the level when that’s all I had left. I got scammed. I paid money just for the game to not work. I WANT MY MONEY BACK!!
Glitchy
This game is fun, but some lesson are nearly impossible to pass. Usually in other games, boosters are given if you haven't passed a level in a while, but this doesn't. Additionally, it was too glitchy. I just paid to get more coins and used them to get the booster. The app began glitching, and I did not get my booster back even though I would have won. Updates are needed.
Game glitches
2nd time I ever opened this app it froze my phone then started flashing and glitching like crazy. Deleted immediately after getting the app to close, won’t be downloading again. No other app gives my phone this problem and it’s worked fine since so I know it was just this app.
Lock ups
I like the game but it locks up a lot. Then u loose where you were playing.
Can’t use a power up
Addicting but wish you didn’t have to spend so many coins on everything. I agree with the other reviews that it takes ages to complete a level.
I still don’t understand how to use the second power up. (The “clear the food off conveyor belt one). I think it’s bugged or rigged
I still don’t understand how to use the second power up. (The “clear the food off conveyor belt one). I think it’s bugged or rigged
This 🤏 close to uninstalling
Game constantly glitches, freezes and blackouts when finishing up a level, robbing you of your coins won and making you redo the level.
Cant win unless you purchase or watch adds
I really enjoyed this game at first until i realized 1: you cannot pass a level without watching an ad at the end (for a reward or not) 2: sometimes there just arent enough ingredients to go around. Im happy with a difficult game, but relying on ads instead of solving the puzzle is frustrating and why im deleting this game. 3: sometimes ads pup up in the middle of gameplay. Nah.
bruuhhhhhhh
it's fun and all. i liked the ad but the levels genuinely suck because you physically cannot finish them without watching an ad or buying something.
Won’t advance past level 16
I have played level 16 and passed it at least 5 times. Or more. It also never contributed past 700 coins as I won it would ‘add’ them but never went over 700.
Fun until it isn’t
I very much enjoyed this game and still would like to play it except that once you get so far the algorithm becomes impossible to solve without wasting time on endless ads or paying for more coins. I like puzzle games but when I’m spending more time watching irrelevant ads than on the game I lose interest. I’ve just had enough of it.
Meh…
It’s okay as a “time-filler”, it starts out with no ads and then they pack them in. Some of the levels you can’t get away with not using the perks, therefore more ads or payment.
+ 15 more in the clipboard copy
Sentiment summary
83%
Positive (4-5★)
5%
Neutral (3★)
13%
Negative (1-2★)