Review Insights · App Store
House of Blackjack 21
MASSIVE GAMING PTY. LTD. · 17,370 ratings · ★ 4.4
4.4
★★★★★
17,370 ratings
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Top complaints - extracted from 53 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
27 negative reviews mention this · 51% of all complaints
★★★★★ "Rigged. Game is rigged. Blackjack has horrible odds and impossible to stay up or even in money unless you pay for more" - Jojo342134213421
2
"lose"
12 negative reviews mention this · 23% of all complaints
★★★★★ "The game is rigged. I recorded 30 different games. Slots and blackjack. As soon as you buy back in you lose 8 out of 10 times. The loses are so noticeable I started recording them." - flyjr1974
3
"rigged"
11 negative reviews mention this · 21% of all complaints
★★★★★ "Rigged. Game is rigged. Blackjack has horrible odds and impossible to stay up or even in money unless you pay for more" - Jojo342134213421
4
"dealer"
10 negative reviews mention this · 19% of all complaints
★★★★★ "Blackjack. The dealer shows 10 way too often. This is not normal in a casino. If it’s just myself and dealer playing, dealer will have 2 10’s 8/10 of time" - Diablil
5
"money"
9 negative reviews mention this · 17% of all complaints
★★★★★ "Rigged. Game is rigged. Blackjack has horrible odds and impossible to stay up or even in money unless you pay for more" - Jojo342134213421
6
"blackjack"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Blackjack. The dealer shows 10 way too often. This is not normal in a casino. If it’s just myself and dealer playing, dealer will have 2 10’s 8/10 of time" - Diablil
7
"chips"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Worst Casino App. Nonstop losing with an occasional win here and there. They will eventually wipe out all your chips and then start inundating you with special offers JUST FOR YOU WHICH MEANS YOU HAVE TO SPEND ACTUAL MONEY ON FAKE CHIPS FOR THEM TO IMMEDIA…" - WildFunkyCheese
📋 All 53 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No coins
No coins to start
Horrible
The new adds that take forever to get through have ruined the experience
Cheating
Never win anything
Rigged
Game is rigged. Blackjack has horrible odds and impossible to stay up or even in money unless you pay for more
LOVE the game!!! Too much advertising tho😞
LOVE the game!!! Too much advertising tho😞
Sucks windToo
Too many options cannot find a game!
Same BS different day
Only the idiots win just like creators of this game
The game is rigged
I recorded 30 different games. Slots and blackjack. As soon as you buy back in you lose 8 out of 10 times. The loses are so noticeable I started recording them.
Typical stuff
It’s like the dealer can’t lose makes impossible hands against a 20 6 card 21 yeah ok totally bogus
Dealer gets the most craziest hands to get the win.
Dealer gets the most craziest hands to get the win.
Just sucks, REALLY wants you to waste your money
Not really a great game, never had a game push in game purchases so bad. Cant go to the menu without 4-5 prompts popping up for different deals.
rigged
cant win in one day
Ads gone crazy
I really enjoyed this game until the ads recently went crazy. An ad comes on and won’t go off. I finally gave up playing this game.
It’s rigged
Completely rigged.
Worst Casino App
Nonstop losing with an occasional win here and there. They will eventually wipe out all your chips and then start inundating you with special offers JUST FOR YOU
WHICH MEANS YOU HAVE TO SPEND ACTUAL MONEY ON FAKE CHIPS FOR THEM TO IMMEDIATELY TAKE ALL OF THOSE BACK AS WELL. DO NOT WASTE YOUR TIME.
WHICH MEANS YOU HAVE TO SPEND ACTUAL MONEY ON FAKE CHIPS FOR THEM TO IMMEDIATELY TAKE ALL OF THOSE BACK AS WELL. DO NOT WASTE YOUR TIME.
Piggy bank robber game
Piggy bank robber game my favorite for sure . Sometimes a bit frustrating how long it takes to get the six coins for coin game part or more paying wilds on screen however just a fun game to me . It seems to be better this past week so I hope it continues . I like few of other games just don’t hold my interest as long or as fun ! Not only that I buy coins and nothing no bonuses games bought ready to delete this no reason to not pay out bonuses
Trash
House always wins
No good
This is one of the worse bj games..I have never bought chips or will never on here, you win some lose some but when you win big Leave cause they alway take it back…
Ads make this game unplayable
It’s a free app, they need to run ads.
But some of their ads on this platform are so relentless and basically make the game unplayable. Ads that force you to interact (for minutes) before you can advance past.
Poor user experience.
But some of their ads on this platform are so relentless and basically make the game unplayable. Ads that force you to interact (for minutes) before you can advance past.
Poor user experience.
Rigged
Extremely rigged. Do not give in.
You will lose regardless
This game is meant for you too lose. Dealer wins 10x more than you do.. horrible
Greedy
They’re trying to make you buy coin
We all know these are scams
Game is fun right? Win but then Bet big lose buy chips and repeat. The algorithm will always lead you to think you can do it right? But there’s not a dealer dealing cards it’s a computer that knows all hands and will keep you just interested just enough so you keep playing. You can’t even play lower tables if you have to many chips. They want high min bets so you lose chips, again we all should know this and worst part is 4 plus star reviews. Come on people it’s another computer we are staring at to draw are attention. Just understand the games are rigged,controlled, and manipulated to use us as pawns, I’m sure this review will not be shown or be so low no one will get to it! As long as you get what I’m saying it’s a fun game!
Never win
Never win just want you to spend money
Don’t download unless you want to lose ALL THE TIME
It’s supposed to be fun but you always lose. If you want authentic casino experience then play this because they set it up for the dealer to ALWAYS WIN! Don’t spend real money, they don’t deserve your hard earned money!
D2C34
rigged
Absurd
How does a dealer get 4 BlackJacks in a row, but I can’t get ONE SINGLE BLACKJACK OR 21, IN 67 HANDS?????
FIX YOUR STUPID GAME!!!
FIX YOUR STUPID GAME!!!
L
Horrible lose 8 hand in a row every 12 always bust supposed to be fun it’s stupid want u to lose so u can buy
Same as all
Very controlling
Dealer always 21
The dealer always 21 that sucks, Youtube can naver get ahead, and take all your money
Glitches
Too many glitches in this game. U don’t get credit many times for winning hands. It’s not getting better, but worse. Plus game is totally rigged.
Not the ideal app for casino playing. Odds are not realistic
No good.
Do not download
I have played multiple games where the dealer has received a natural black 21 8-9 times in a row. That is a 1 in 43 billion chance. This game is horrendous. Do not give it your money. There are Facebook pages condemning this game and exposing its behavior.
Taking money
Your scam is all about taking money from customers. You entice customers to buy more chips only to bankrupt them and entice them to buy more chips. Your motto is ‘The House Always Wins!’ This is the last time that I will play this game. I will delete your game app and never play it again once my current chips are depleted, bankrupt.
The game is rigged
Game is rigged. Makes you buy in at a higher table just because you have more money. Then you lose it all cause you have to bid more. In real blackjack you can sit where you want no matter how much money you have
Cheats
I will not purchase any more purchases until you figure out how to make this game fair!!!
Xxx
Everything is predictable I lose or push over 80% when I have a two card 20. Bust 85% with a 12-14. 10 always follows ace on draw. Dealer gas 60% more 19-21 than player. This game is so phony
Is the free game? I’m not dying nothing
I feel like they’ve been cheating because they want you to buy something. It’s a free game at the app. Be free
Don’t play
This game is super rip off. Dealer gets 21 every time you double.
Never changes
It knows and wants you to lose. It gives itself the card it needs for you to lose.
Terrible
Dogwater game
Please do not waste your time!
I have no idea who has given this game almost 5 stars but it deserves -5,000 stars. It’s the worst blackjack game ever. Set up so you have to buy chips. The cards would never fall the way they do in real life
Rigged
Bet minimum wage when your goal is “win the table”
“Make side bet”
Or whenever you purchase chips. YOU WILL LOSE
“Make side bet”
Or whenever you purchase chips. YOU WILL LOSE
Best
Game ever
Game is garbage asf
Worst game ever
Algorithm problems unless you’re the developer
The algorithm in forces you to lose and spend more.
I don’t like forced ads
Once again forced to watch ads when opening the game. My fix, uninstall .
Man your battle stations
This app will absolutely bombard you with ads in an attempt to frustrate you enough to buy the ad free version
Let the players play
Of all apps, this is best but not very kind to the players. Let us win now and then!!!
Blackjack
The dealer shows 10 way too often. This is not normal in a casino. If it’s just myself and dealer playing, dealer will have 2 10’s 8/10 of time
1 star
Dice aspects of the game is unrealistic in its roll results.
+ 3 more in the clipboard copy
Sentiment summary
86%
Positive (4-5★)
2%
Neutral (3★)
12%
Negative (1-2★)