Review Insights · App Store
House of Blackjack 21
MASSIVE GAMING PTY. LTD. · 17,244 ratings · ★ 4.4
4.4
★★★★★
17,244 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
24 negative reviews mention this · 53% of all complaints
★★★★★ "Scam. Only the idiots win just like creators of this game" - took my winnings away
2
"rigged"
12 negative reviews mention this · 27% of all complaints
★★★★★ "Glitches. Too many glitches in this game. U don’t get credit many times for winning hands. It’s not getting better, but worse. Plus game is totally rigged." - kimarval
3
"dealer"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Absurd. How does a dealer get 4 BlackJacks in a row, but I can’t get ONE SINGLE BLACKJACK OR 21, IN 67 HANDS????? FIX YOUR STUPID GAME!!!" - Dr_Jellyfingerz
4
"lose"
9 negative reviews mention this · 20% of all complaints
★★★★★ "L. Horrible lose 8 hand in a row every 12 always bust supposed to be fun it’s stupid want u to lose so u can buy" - Buddyah2000
5
"money"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Dealer always 21. The dealer always 21 that sucks, Youtube can naver get ahead, and take all your money" - cualichinguari
6
"chips"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Taking money. Your scam is all about taking money from customers. You entice customers to buy more chips only to bankrupt them and entice them to buy more chips. Your motto is ‘The House Always Wins!’ This is the last time that I will play this game. I w…" - MachoTime
7
"game rigged"
5 negative reviews mention this · 11% of all complaints
★★★★★ "D2C34. This game rigged" - D2C34
8
"play"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Not the ideal app for casino playing. Odds are not realistic. No good." - Blackjack Expert.
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scam
Only the idiots win just like creators of this game
Absurd
How does a dealer get 4 BlackJacks in a row, but I can’t get ONE SINGLE BLACKJACK OR 21, IN 67 HANDS?????
FIX YOUR STUPID GAME!!!
FIX YOUR STUPID GAME!!!
L
Horrible lose 8 hand in a row every 12 always bust supposed to be fun it’s stupid want u to lose so u can buy
Same as all
Very controlling
Dealer always 21
The dealer always 21 that sucks, Youtube can naver get ahead, and take all your money
Glitches
Too many glitches in this game. U don’t get credit many times for winning hands. It’s not getting better, but worse. Plus game is totally rigged.
Not the ideal app for casino playing. Odds are not realistic
No good.
Do not download
I have played multiple games where the dealer has received a natural black 21 8-9 times in a row. That is a 1 in 43 billion chance. This game is horrendous. Do not give it your money. There are Facebook pages condemning this game and exposing its behavior.
Taking money
Your scam is all about taking money from customers. You entice customers to buy more chips only to bankrupt them and entice them to buy more chips. Your motto is ‘The House Always Wins!’ This is the last time that I will play this game. I will delete your game app and never play it again once my current chips are depleted, bankrupt.
The game is rigged
Game is rigged. Makes you buy in at a higher table just because you have more money. Then you lose it all cause you have to bid more. In real blackjack you can sit where you want no matter how much money you have
Cheats
I will not purchase any more purchases until you figure out how to make this game fair!!!
Xxx
Everything is predictable I lose or push over 80% when I have a two card 20. Bust 85% with a 12-14. 10 always follows ace on draw. Dealer gas 60% more 19-21 than player. This game is so phony
Is the free game? I’m not dying nothing
I feel like they’ve been cheating because they want you to buy something. It’s a free game at the app. Be free
1 star
Dice aspects of the game is so rigged
Don’t play
This game is super rip off. Dealer gets 21 every time you double.
Never changes
It knows and wants you to lose. It gives itself the card it needs for you to lose.
D2C34
This game rigged
Terrible
Dogwater game
Please do not waste your time!
I have no idea who has given this game almost 5 stars but it deserves -5,000 stars. It’s the worst blackjack game ever. Set up so you have to buy chips. The cards would never fall the way they do in real life
Rigged
Bet minimum wage when your goal is “win the table”
“Make side bet”
Or whenever you purchase chips. YOU WILL LOSE
“Make side bet”
Or whenever you purchase chips. YOU WILL LOSE
Best
Game ever
Game is garbage asf
Worst game ever
Algorithm problems unless you’re the developer
The algorithm in forces you to lose and spend more.
I don’t like forced ads
Once again forced to watch ads when opening the game. My fix, uninstall .
Man your battle stations
This app will absolutely bombard you with ads in an attempt to frustrate you enough to buy the ad free version
Let the players play
Of all apps, this is best but not very kind to the players. Let us win now and then!!!
Addictive + Dealer Always wins.
Dealer seems to pull 10 consecutively a lot. More video game than black jack but still fun.
Non communication from developers if a problem occurs in your account.
No communication if you need to fix a problem.
Scam
The game tells you win rate which is about 20% once you get a stack of chips built up. There is no in game chat because they don’t want players telling other’s how blatantly the house cheats. After leaving a table and trying to exit the app they bugged an ad to have the button pressed activating a purchase in hopes you will accidentally make a purchase. This is illegal and epic games lost a $245 million lawsuit over these types of dark patterns in their games just FYI.
Don’t do it
Scam
Ads!!!!!!!!
App isn’t horrible. But locks you in interactive ads requiring multiple levels.
Deck
Blackjack decks are rigged in a free game to get you to buy chips
This app is a joke
The chances of the dealer getting 20-21 time and time again, or spinning a slot machine hundreds of times and not hitting are astronomically high, it’s rigged so you will spend money and when you do spend money there is no chance of winning at all it’s loss after loss there is no fun
Rigged
You bet big and the house always wins… Rigged!
Worst game ever
I wins at all just takes all your money so you can spend real money if you don’t all you do is lose don’t waste your time better black jack and poker games out for free trust me
Rigged game
The game is set up super well. Looks great and would be fun but the win percentage is so low it ruins it. It’s rigged to make you lose so you have to buy more chips. Just really makes it not fun
Don’t download unless you want to lose ALL THE TIME
It’s supposed to be fun but you always lose. If you want authentic casino experience then play this because they set it up for the dealer to ALWAYS WIN! Don’t spend real money, they don’t deserve your hard earned money!
Slots is always a lost of your chips
I play with 2 mil. and didn’t win a single bonus, table games is the only good thing about it !!!
Rigged as hell
Dealer gets a win 80% of the time no matter what!
Locked out
All I did was submit for a refund because I got overcharged and my account got closed for suspicious activity
So how many decks are in a shoe
Far from random the must be using an auto shuffler
Trash
Garbage game rigged
Rigged
Game is rigged
The spin button sucks!
I lost 300m by accidentally tapping it while trying to change the bet amount.
Lots of pop ups
Too many offer pop ups when u load app. I have to close 9 offers to get to lobby
Sentiment summary
86%
Positive (4-5★)
2%
Neutral (3★)
12%
Negative (1-2★)