Review Insights · App Store
House of Fun: Casino Slots
PLAYTIKA UK - HOUSE OF FUN LIMITED · 503,428 ratings · ★ 4.7
4.7
★★★★★
503,428 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Spend too much money. I come back that I’m gonna put my money in here. I will keep keep coins for at least 2 to 3 months every time I play and spend my money only play for a good hour and all my money is gone.🤦🏾♀️" - Sweet2375
2
"games"
8 negative reviews mention this · 24% of all complaints
★★★★★ "House of Fun. Marginal wins. Spent too much time and money on this game. Account drains quickly and wins are conservative on the games part. Decent slot machines but there is a lot of competition for better slots on other sites." - Jasonhbranson
3
"game"
7 negative reviews mention this · 21% of all complaints
★★★★★ "House of Fun. Marginal wins. Spent too much time and money on this game. Account drains quickly and wins are conservative on the games part. Decent slot machines but there is a lot of competition for better slots on other sites." - Jasonhbranson
4
"coins"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Spend too much money. I come back that I’m gonna put my money in here. I will keep keep coins for at least 2 to 3 months every time I play and spend my money only play for a good hour and all my money is gone.🤦🏾♀️" - Sweet2375
5
"house"
5 negative reviews mention this · 15% of all complaints
★★★★★ "House of fun. Please don’t take the points ❤️ losing all my points" - gfonseca1
6
"slots"
5 negative reviews mention this · 15% of all complaints
★★★★★ "House of Fun. Marginal wins. Spent too much time and money on this game. Account drains quickly and wins are conservative on the games part. Decent slot machines but there is a lot of competition for better slots on other sites." - Jasonhbranson
7
"play"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Spend too much money. I come back that I’m gonna put my money in here. I will keep keep coins for at least 2 to 3 months every time I play and spend my money only play for a good hour and all my money is gone.🤦🏾♀️" - Sweet2375
8
"wins"
4 negative reviews mention this · 12% of all complaints
★★★★★ "House of Fun. Marginal wins. Spent too much time and money on this game. Account drains quickly and wins are conservative on the games part. Decent slot machines but there is a lot of competition for better slots on other sites." - Jasonhbranson
9
"spins"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Thursday free gift 15 spins wasn’t activated it disappeared that’s a disgrace. This slot game is insane unless u spend tons of real money u won’t win and if u do win you lose it twice as fast back this slot a scam like all the rest !!!" - Giggyvic
10
"been"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Disappointed. I have been playing HOF for years. I have foolishly been buying coins for years. It has come to me that I will leave HOF if you don’t loosen the machines to give me an incentive for continuing to enjoy playing your machines." - Ladybug80#
11
"playing"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Disappointed. I have been playing HOF for years. I have foolishly been buying coins for years. It has come to me that I will leave HOF if you don’t loosen the machines to give me an incentive for continuing to enjoy playing your machines." - Ladybug80#
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Never
You never ever win the bigger bonuses
House of fun
Please don’t take the points ❤️ losing all my points
House of fun
I’m loosing everything! No winnings at all 😡😡😡😡
Against All Odds
I’m being penalized to the point that it is practically impossible to finish any of the challenges.
Review
Not happy with app support. 2 days of not getting points. Lost 3 billion points. Followed instructions and nothing is working .😢😭
Ridiculous
How do you go from 51 trillion to 5 billion?
HOF
Not fun anymore
Not for me!
Not very fun, there are way better casino games. I think this game only wants your money and I’m going to uninstall it. It’s just not the slots game for me! ☹️
House of fun
Horrible
The more you buy, the quicker it disappears!
Every time I have purchased gems, they take it away quicker because in every hit they require for me to pay with gems at a higher cost that I can’t even finish that one game with what I purchased. They want more money, probably to pay the settlement they were sued for.
T
Waste of time
No wins in this game
I’ve been playing this game for over a week now and there’s no wins in this one I don’t understand what is it about these games that they want people to play them but you can spin and spin and you don’t win anything
No fun here
This is no house of fun. Another money grab.
Games are fun, but they are pathetically greedy
They say random spins. Blah blah blah. Bunch of BS
Changed the algorithm
It appears the algorithm has been altered since the beginning of the year. Fewer big wins on most popular games. Users may be forced to find other websites.
Buggy/glitchy/pathetic developers/fake reviews
This is just another predator lazy developer that’s created an app that he thinks he’s gonna get rich sitting on his butt while ripping people off. The casino is better and at least you have a chance of winning real money. This app has too many issues you have to close this app every 10 to 15 minutes, just to get it to behave somewhat right and on top of that it steals your coins, right in your face as if you don’t even notice, and then you reach out to customer care and they tell you all of this. Oh I’m sorry. Make sure you have the updated version like you don’t know what you stop stealing coins stop trying to cheat your players. Those are very deceptive practices and I’m going to report this to the BBB because Apple doesn’t care.
They just want your money
Just like all the other slots, they give you big wins for a short time. Then the wins become fewer and less until you are out of money and to keep playing, you have to make purchases. I’ll play out my coins and then delete.
Card packs
This card packs can not be played since the button has been placed on the bottom it doesn’t work and I have done everything you said to do! I have 13 card packs to open
Too many barriers
HoF has some great slots that they do everything they can to keep you from playing. Excessive popup messages for awful side games, sidebars that obscure the reels (which pop back open when you close them), in-game notifications you can't get rid of. I just want to play slots, not spend so much time doing your little chores.
Just bad
I know slots aren’t meant to win but 22m in coins spun at 4k denom and never hit a bonus. That’s over 6000 spins like wtffff
Coin taken from account
Spun up near 80 trillion and most of it magically disappeared they did nothing about it then spun up nearly 100 trillion then they stopped letting me hit anything they are they have made sure I don’t win anything and they will not answer the hard questions deleting my account don’t buy from them they are terrible
Spend too much money
I come back that I’m gonna put my money in here. I will keep keep coins for at least 2 to 3 months every time I play and spend my money only play for a good hour and all my money is gone.🤦🏾♀️
Not impressed
Prizes are a joke
Credits
It doesn’t always give me my credits!!
House of Fun
Marginal wins. Spent too much time and money on this game. Account drains quickly and wins are conservative on the games part. Decent slot machines but there is a lot of competition for better slots on other sites.
Rewards
You are making us have to use more money and then giving not even our bet back. Also to get levels you are making them sometime in the trillion. It is beginning to be not even fun!
Thursday free gift 15 spins wasn’t activated it disappeared that’s a disgrace
This slot game is insane unless u spend tons of real money u won’t win and if u do win you lose it twice as fast back this slot a scam like all the rest !!!
Unhappy
When trying to get past the sheriffs you get the horn so many times. Very unfair. You never win big on the spins
Disappointed
I have been playing HOF for years. I have foolishly been buying coins for years. It has come to me that I will leave HOF if you don’t loosen the machines to give me an incentive for continuing to enjoy playing your machines.
To many pop ups
To many pop ups
Getting bad
Used to love this game - tired of pop-ups, wanting you to bet more, to get less. Have complained, I get some free crowns, big whoop. I’m done.
Free games
When I get free games they should always pay
Ratings
Bonuses within the games are almost non existent, making it difficult to enjoy.
Sentiment summary
92%
Positive (4-5★)
5%
Neutral (3★)
4%
Negative (1-2★)