Review Insights · App Store
Hurdlr Mileage, Expenses & Tax
Hurdlr, Inc. · 20,882 ratings · ★ 4.7
4.7
★★★★★
20,882 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"year"
6 negative reviews mention this · 40% of all complaints
★★★★★ "Stopped integrating. Hurdlr has been good to me for years but stopped integrating with my bank and required me to manually import all my income and expenses. At this point it would be better not to pay for a subscription and just make an excel spreadsheet." - emho14589
2
"years"
5 negative reviews mention this · 33% of all complaints
★★★★★ "Stopped integrating. Hurdlr has been good to me for years but stopped integrating with my bank and required me to manually import all my income and expenses. At this point it would be better not to pay for a subscription and just make an excel spreadsheet." - emho14589
3
"free"
5 negative reviews mention this · 33% of all complaints
★★★★★ "NOT RECOMMENDED. Breaks up trips into multiple segments if you stop or are stuck in traffic and you receive a ton of trips that should be all in one. Constantly disconnecting from my bank and having to reconnect. Definitely not worth $99 a year. SHOULD BE…" - rrp76
4
"been"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Stopped integrating. Hurdlr has been good to me for years but stopped integrating with my bank and required me to manually import all my income and expenses. At this point it would be better not to pay for a subscription and just make an excel spreadsheet." - emho14589
5
"taxes"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Doesn't even work!!. This app is good in theory, but twice now the app has stopped tracking my mileage when I PAY for it. The first time, my motion tracking somehow got turned off. Fine. This time? It's been on this whole time. I make my payments and everything…" - shylaslays
6
"stopped"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Stopped integrating. Hurdlr has been good to me for years but stopped integrating with my bank and required me to manually import all my income and expenses. At this point it would be better not to pay for a subscription and just make an excel spreadsheet." - emho14589
7
"manually"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Stopped integrating. Hurdlr has been good to me for years but stopped integrating with my bank and required me to manually import all my income and expenses. At this point it would be better not to pay for a subscription and just make an excel spreadsheet." - emho14589
8
"tracking"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Doesn't even work!!. This app is good in theory, but twice now the app has stopped tracking my mileage when I PAY for it. The first time, my motion tracking somehow got turned off. Fine. This time? It's been on this whole time. I make my payments and everything…" - shylaslays
9
"mileage"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Doesn't even work!!. This app is good in theory, but twice now the app has stopped tracking my mileage when I PAY for it. The first time, my motion tracking somehow got turned off. Fine. This time? It's been on this whole time. I make my payments and everything…" - shylaslays
10
"months"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Doesn't even work!!. This app is good in theory, but twice now the app has stopped tracking my mileage when I PAY for it. The first time, my motion tracking somehow got turned off. Fine. This time? It's been on this whole time. I make my payments and everything…" - shylaslays
11
"track"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Doesn't even work!!. This app is good in theory, but twice now the app has stopped tracking my mileage when I PAY for it. The first time, my motion tracking somehow got turned off. Fine. This time? It's been on this whole time. I make my payments and everything…" - shylaslays
12
"went"
3 negative reviews mention this · 20% of all complaints
★★★★★ "It kinda works. So I went with this one because it integrates with square, but I’m not sure what expenses are what now. It has a hard time distinguishing the different types of square fees and the payroll taxes" - Daddle24
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Stopped integrating
Hurdlr has been good to me for years but stopped integrating with my bank and required me to manually import all my income and expenses. At this point it would be better not to pay for a subscription and just make an excel spreadsheet.
Doesn't even work!!
This app is good in theory, but twice now the app has stopped tracking my mileage when I PAY for it. The first time, my motion tracking somehow got turned off. Fine. This time? It's been on this whole time. I make my payments and everything is set as it should. So why do I have absolutely no tracking for this year? It's April tomorrow and I have no mileage tracking, which is literally the point of this app. So that's 3 months, $30 down the drain paying for this app. It's also hundreds maybe even a thousand miles I don't know how to track or fix, which in turns affects my taxes. Inaccurate and disappointing.
It kinda works
So I went with this one because it integrates with square, but I’m not sure what expenses are what now. It has a hard time distinguishing the different types of square fees and the payroll taxes
NOT RECOMMENDED
Breaks up trips into multiple segments if you stop or are stuck in traffic and you receive a ton of trips that should be all in one. Constantly disconnecting from my bank and having to reconnect. Definitely not worth $99 a year. SHOULD BE A FREE APP NOT PAID. RIPOFF
Can’t link certain cards
Can’t link certain cards and poor customer service
Won’t save any of my locations OR auto-tag routes
What am I paying for? The auto tagging has never worked properly for the two years I’ve used this app. It costs me a lot of time. Now it’s stop saving locations. And it’s always way way off on my tax estimate. I’ll be canceling soon.
Update: the app lost two months of this year’s data. They keep gaslighting me claiming the data was never recorded.
Update: the app lost two months of this year’s data. They keep gaslighting me claiming the data was never recorded.
Realtor
I thought this app was free for realtors
APP stopped tracking mileage
I have been using this app since 2017 to track my mileage for my real estate business.
When I went to pull my mileage logs for 2025 for my taxes it only pulled from January through mid May. I assumed there was some kind of glitch in creating the spreadsheet so I reached out to customer support.
Instead, I was made to believe this was my fault and that somehow settings changed on my phone “all of a sudden” that I’ve never changed in all of those years. the app itself shows “no issues” (yes, it literally shows those words!) with my mileage tracking and yet it didn’t track any of my mileage.
I now will have to manually create mileage logs for the majority of last year costing me time and money. When I asked for a full or partial refund of my most recent subscription which just started in November I was told no - even though the app has not functioned at all since May 2025.
do not recommend.
When I went to pull my mileage logs for 2025 for my taxes it only pulled from January through mid May. I assumed there was some kind of glitch in creating the spreadsheet so I reached out to customer support.
Instead, I was made to believe this was my fault and that somehow settings changed on my phone “all of a sudden” that I’ve never changed in all of those years. the app itself shows “no issues” (yes, it literally shows those words!) with my mileage tracking and yet it didn’t track any of my mileage.
I now will have to manually create mileage logs for the majority of last year costing me time and money. When I asked for a full or partial refund of my most recent subscription which just started in November I was told no - even though the app has not functioned at all since May 2025.
do not recommend.
LaMona
It always shut down. I pretty much missed the whole half of the year thinking that it was recording and it wasn’t. Not reliable.
Ridiculous and Unhelpful
I tested out the free version for a year (2025) to see how I liked it before upgrading to premium. It was not user friendly or intuitive. Basic tasks such as repetitive information was never stored or remembered, insisting on numerous manual duplicated entries. Then, when I went in Jan. 2026 to export all of the mileage for tax reporting, ALL OF MY DATA HAD DISAPPEARED!!!! Needless to say, this has been an infuriating experience.
very confusing
I paid for an annual membership, but it didn’t say anything to me about having to turn on tracking and I had no idea it wouldn’t track starting when I paid. It was tracking before that, but I can’t get to those trips for whatever reason, I think because I had a free membership for a limited amount of time, but it was all very difficult to understand.
Useless app
Useless app. Not a user free interface and needs a lot of improvements.
Incomplete transaction data pulls
I’ve had this software for a number of years. The theory is great, and when it works it’s great. The last 3 years when running taxes for my business I’ve found that the data pulls are incomplete. Leaving out random months of transactions causing the need to manually audit data, really eliminating the main value of this program.
Clunky
I like the app except for one major flaw, and that is every time you stop for a few minutes such as a red light you create a separate trip there’s no easy way to combine continuous starts and stops into one item.
UI Needs Work
Hard to navigate between tax years. Somewhat confusing to use
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)