Review Insights · App Store
HyperClean - Phone Cleaner
伟 陈 · 9,384 ratings · ★ 4.5
4.5
★★★★★
9,384 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"photos"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Not user friendly.. I have no idea what I’m supposed to do and am afraid if I select something it will mix up my photos" - Bridgey2024
2
"free"
3 negative reviews mention this · 16% of all complaints
★★★★★ "False advertising. Video ad for this app says it’s free, not free to try of any other indication of a subscription, so has been uninstalled." - Sgiathatch
3
"people"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Free. Stop having people pay for this cleaner. It’s not worth paying for it. Make it free." - HPOTUS
4
"didn"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Too many adds YALL!!!. Too many adds. 1: nothing loads wherever I am 2: theres sm adds to the point where I can’t do or press anything because theres just ADDS! I can’t I’m deleting this game sorry.. also it didn’t help my storage AT ALL!!" - AteUp4Life
5
"thing"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Not user friendly.. I have no idea what I’m supposed to do and am afraid if I select something it will mix up my photos" - Bridgey2024
6
"cancel"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Ridiculously expensive. This whole thing seems like a scam. Weekly charge? But cancel anytime? What’s the difference between the plans? It makes it seems like you can all this downsizing but then you end up having to pay." - crl231998
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
False advertising
Video ad for this app says it’s free, not free to try of any other indication of a subscription, so has been uninstalled.
Free
Stop having people pay for this cleaner. It’s not worth paying for it. Make it free.
Not user friendly.
I have no idea what I’m supposed to do and am afraid if I select something it will mix up my photos
Worthless
Total waste of time and effort
Too many adds YALL!!!
Too many adds. 1: nothing loads wherever I am 2: theres sm adds to the point where I can’t do or press anything because theres just ADDS! I can’t I’m deleting this game sorry.. also it didn’t help my storage AT ALL!!
Free
You should make it free if is bad anyways
Can’t remove
Didn’t sign up for this
Disappointed
Phone still says storage is full and will only go to phone cleaning app
Ridiculously expensive
This whole thing seems like a scam. Weekly charge? But cancel anytime? What’s the difference between the plans? It makes it seems like you can all this downsizing but then you end up having to pay.
Subscription
How do I cancel my subscription. I either missed the section on how to cancel or you just purposely forgot to.
Review
This is a scam have bought it and it hasn’t done a thing for me. Still pops up clean memories , duplicate photos everything it says it will do does not.
Stupid
I wouldn’t let you touch my photos you don’t know difference between different people and I travel around the world and you just wanted to delete most of them No way would you ever touch my photos
Leave me alone!!!
Ishy
New
I noticed you have $4.99 charged
Your intro offer states $2.99! I only want the 5 day trial to see how this works. I don’t want any of my family or any original pics removed
Your intro offer states $2.99! I only want the 5 day trial to see how this works. I don’t want any of my family or any original pics removed
Forced by Apple
I was forced by Apple to buy this APP or my Stepz APP would not work. I believe this APP is from a Chinese company and it is SPYING ON ME .
Fotos
Quiero saber cuales fotos me has borrado
Cancel
Please cancel!
Poor combining methods
I tried using this app but the way they combine there photos doesnt work for me.. the pictures of the same type were all over the place.. not all in the simular category
Not purchasing this app
This thing wants to delete all pictures of a party just because some of the same people are in them. It also wants to delete all my selfies. How Ludacris. If I didn’t want them why would I take them?
Sentiment summary
87%
Positive (4-5★)
8%
Neutral (3★)
6%
Negative (1-2★)