Review Insights · App Store
iHeart-Pulse Rate Monitor App.
kkheartmail@proton.me · 6,845 ratings · ★ 4.7
4.7
★★★★★
6,845 ratings
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Top complaints - extracted from 87 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"blood"
35 negative reviews mention this · 40% of all complaints
★★★★★ "Not as expected. Claims it offers blood sugar but it will only track the ino you provide." - LORIKOS
2
"pressure"
31 negative reviews mention this · 36% of all complaints
★★★★★ "Scan. It’s a scam. In the add says can check your blood pressure monitor and it says only $3.99/month. I ended up getting charge for $49.99." - Nattheresia25
3
"blood pressure"
31 negative reviews mention this · 36% of all complaints
★★★★★ "Scan. It’s a scam. In the add says can check your blood pressure monitor and it says only $3.99/month. I ended up getting charge for $49.99." - Nattheresia25
4
"scam"
22 negative reviews mention this · 25% of all complaints
★★★★★ "Scam. No free trial…took money and I got nothing from it" - 7Cstrange777$
5
"rate"
21 negative reviews mention this · 24% of all complaints
★★★★★ "Awful app. This has to be the most unreliable app Wildly inaccurate pulse readings. Just a waste." - TL1313
6
"heart"
18 negative reviews mention this · 21% of all complaints
★★★★★ "Ehhh. Heart rate is pretty accurate if you’re in a quite still place respiratory rate isn’t I advice counting how many times your chest rises manually mine on this app stays at like 25/29 when I do it my self it’s like 14/17." - kate877"
7
"does"
17 negative reviews mention this · 20% of all complaints
★★★★★ "Does not have full functionality. I downloaded this app because I was intrigued by the blood sugar, pulse o2 functions. It only does it once, then you can “log” the rest. Why would I pay a weekly fee only to check my heart rate?!!!! My iPhone does THAT for free 😡😡" - Jzjiwn
8
"heart rate"
16 negative reviews mention this · 18% of all complaints
★★★★★ "Ehhh. Heart rate is pretty accurate if you’re in a quite still place respiratory rate isn’t I advice counting how many times your chest rises manually mine on this app stays at like 25/29 when I do it my self it’s like 14/17." - kate877"
9
"pulse"
15 negative reviews mention this · 17% of all complaints
★★★★★ "Awful app. This has to be the most unreliable app Wildly inaccurate pulse readings. Just a waste." - TL1313
10
"check"
15 negative reviews mention this · 17% of all complaints
★★★★★ "Scan. It’s a scam. In the add says can check your blood pressure monitor and it says only $3.99/month. I ended up getting charge for $49.99." - Nattheresia25
11
"subscription"
15 negative reviews mention this · 17% of all complaints
★★★★★ "Waste of money. It advertised that it could take and monitor blood pressure. I have had no luck in taking my BP. It takes my heart rate, but that is it. So disappointed. I tried to cancel my subscription that I made today, but I had no luck there either!" - Melleemae
12
"waste"
14 negative reviews mention this · 16% of all complaints
★★★★★ "Awful app. This has to be the most unreliable app Wildly inaccurate pulse readings. Just a waste." - TL1313
📋 All 87 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Will not let me cancel
I can’t get rid of this . Why?
Awful app
This has to be the most unreliable app Wildly inaccurate pulse readings. Just a waste.
Not as expected
Claims it offers blood sugar but it will only track the ino you provide.
Scam
No free trial…took money and I got nothing from it
Bre
I was charged for this app that I didn’t want for a year. Thought I was paying monthly, but it charged me 39.+tax which was $43 and some change. I have been trying to get a refund, but no luck. It’s not fair. I felt like I was scammed and now the app is not even showing up on my phone.
Disappointed
So very inaccurate. Waste of money.
Scan
It’s a scam. In the add says can check your blood pressure monitor and it says only $3.99/month. I ended up getting charge for $49.99.
Waste of money
It advertised that it could take and monitor blood pressure. I have had no luck in taking my BP. It takes my heart rate, but that is it. So disappointed. I tried to cancel my subscription that I made today, but I had no luck there either!
IHeart app
Not worth $52/year. Just a ripoff
Scam
I would rate ZERO if possible. DO NOT BUY…thought I would try this with the free 6 month trial that it said was for first time users, then pay 19.99 a year. It charged me anyway as soon as I accepted the 6 month trial. That was the only way to try it out. DO NOT BUY!
Does not have full functionality
I downloaded this app because I was intrigued by the blood sugar, pulse o2 functions. It only does it once, then you can “log” the rest. Why would I pay a weekly fee only to check my heart rate?!!!! My iPhone does THAT for free 😡😡
Total waste of money
This seems to be a scam. They advertised it as free for a certain amount of days but was charged up front $39 for a years subscription!! I tried to get a refund and said it wasn’t available for refund. I went back a week later to check on all the info I had previously put in and the heart rate monitor and stress test is no longer available so you’re not even getting what you paid for. It’s a total scam. They’ll tell you they’re fixing it in 2 days. They’ve been saying that for weeks.
In the response below I’m given that email to contact them for a refund. I’ve emailed them twice over a month and still no response. This is a scam, don’t do it.
In the response below I’m given that email to contact them for a refund. I’ve emailed them twice over a month and still no response. This is a scam, don’t do it.
no sirve para nada
hay que meter todo a mano es un fraude, dice que se puede cancelar pero no devuelven nada, al final scam total, no sirve culpa de ellos y no te devuelven nada, ladrones!!!
mal por apple, de iera de probar las aplicaciones antes de venderlas, es su responsabilidad, endosarla es demuestra su incompetencia y su unico objetivo es lucro pero no servicio, bad for apple too!!!
mal por apple, de iera de probar las aplicaciones antes de venderlas, es su responsabilidad, endosarla es demuestra su incompetencia y su unico objetivo es lucro pero no servicio, bad for apple too!!!
Awful waste of money
I got this to check my blood pressure and it worked for a month then all of a sudden it stopped reading my blood pressure.
Rip-off
No notice that it would cost $30 if downloaded. Argh!
Do not buy this app!! How do i cancel?
This app says to go to Account Settings in the App Store - there is no account settings in the App Store to stop the subscription. I want to stop the subscription but there’s no way to do it. The app is no longer working properly. They are robbing me, literally! Do not buy this app!
No Longer Useable
For a week or so, I haven’t been able to access all of the app. The pulse rate portion is now missing. All I can do is add my blood pressure manually. It’s no longer usable or useful for me.
Not reliable
Waste of money
Quit working don’t buy
I purchased this app which worked for several months then stopped. I sent an email asking for help. They indicated they were working on it but weeks later still does not work
No option to use camera for blood pressure check
I am wondering when the full use of this app will return? There should be some compensation for the loss of use given that I have already paid for the full year.
Worthless Now
I downloaded this app to be able to check my pulse from time to time. I had an episode earlier this afternoon and I go to check my pulse and that function is no longer available. Now it just looks like a chart to record data for blood pressure and other worthless data manually. What I purchased the yearly subscription for no longer is available. I’m attempting to get a refund.
I fell for it
This app isn’t worth it even if it were free. It checks your pulse rate and then tells you are stressed with a good pulse rate or rhythms. Everything else is manually entered. I see no value in this over just getting an Omron to check yourself.
Bait and Switch
I downloaded this app and paid the $40 annual subscription, only for it to stop its Heart Beat Monitor. Now I have manually add in the info. I can do that on a piece of paper, FOR FREE! Apple needs to boot this app off its platform as soon possible.
Total rip off
After paying $40 for a whole year subscription, the app changes where you have to manually add in data. It doesn’t measure anything. The Heart Rate Monitor goes away, left only with a Blood Pressure where you have to enter your data each time. Piece of $%^.
Waste of money
I purchased this app thinking it would help me check my heart rate by putting the finger on the camera and it took my pulse and my heart rate told me I was having a good day or a bad day with my heart rate. I purchased it on February 27. They did that for two weeks now today went to go take my heart rate and the option is no longer available. It fixed some bugs. The last I heard but all it does is you have to manually enter your blood pressure and your weight and your BMI and I can do that on the piece of paper I don’t need this app for now I’m stuck for a year and something that I will never use
App changed
I already thought this app was useless but I was able to record some vitals using my camera. After an upgrade 3 days ago that option changed… so did the icon? I have reviewed all my apps this is the only subscription I purchased involving iHeart, I will not renew-live and learn!
SCAM?
I paid for iheart Pro for 1 year. After several months. It’s no longer working. Is this a scam?
Junk
I purchased it so that I could check my heart rate every day and after one month it went away, and I can no longer do it and they’re charging me my steps and my weight loss and to log my blood sugar and blood pressure makes no sense I will be canceling. Don’t waste your money.
Full of ads and not accurate
Waste of time
IHeart Blood Pressure
This app is a ripoff I want my money back! Thought I was getting an app that was helpful. All they want to do is upgrade you for more money. You are bombarded with nothing but advertising. I will be contacting Apple to get my money back. People DON’T buy this app.
False advertising
Come-hither language said it would measure blood pressure via the iPhone camera, and it did, once. But after that, nothing except prompt to ‘enter manually.’
Yes, it does measure pulse, but so does the phone and Iwatch.
Plus, it charges for a full year subscription as soon as downloading app. Talk about getting snookered 😒
Yes, it does measure pulse, but so does the phone and Iwatch.
Plus, it charges for a full year subscription as soon as downloading app. Talk about getting snookered 😒
No es gratuita
Para que la descargues te dicen que es gratuita y luego quieres utilizarla y te cobran semanal o mensual.
Waste of money
Doesn’t show accurate pulse, I checked with omron. Here was twice higher Wich is weird
Blood Pressure
I downloaded this because I thought it measured BP. It clearly showed this in the app advertising on IG. I already have a similar app and am upset that I just wasted $40 for similar info. Very disappointed
Scam
Says it measures blood pressure and it doesn’t. It’s the only reason I bought it.
Waste of money
First off, i was not aware that they would charge for a full year off the bat. I downloaded the app and thought i was agreeing to a month by month subscription but i was very wrong. I reached out to them multiple times and never heard back from anyone.
Also, this app is not accurate. I tested it with multiple people and somehow we all got 97%+ reading for stress and tension levels. Now, I’m sure we all have some type of stress but I can’t imagine that we’re all over 97% stressed.
Do not waste your money!!
Also, this app is not accurate. I tested it with multiple people and somehow we all got 97%+ reading for stress and tension levels. Now, I’m sure we all have some type of stress but I can’t imagine that we’re all over 97% stressed.
Do not waste your money!!
No es gratuito
En la publicidad dice q es una aplicacion gratuita, pero es mentira, se require de un Pago mensual, por que engañan a las personas
Fraud
The ad shows heart rate, blood pressure and blood sugar all being captured by the iPhone camera. Only HR is, the others need to be manually entered. There is NO truth in advertising with these guys.
I want my money back!
Held my finger on the spot it told me to for five minutes or longer, and it did nothing!
False advertisement
I downloaded the app after seeing an ad that said it takes your blood pressure. Well it doesn’t and the heart rate tracker was also inaccurate. Not worth the $1 I spent for a free trial
Scam and a lie - do not buy
This is an expensive scam. Do not buy this. It only measures heart rate. My watch already does that. It does not measure blood pressure or any other major metric.
I should not have purchased this.
Don’t believe the ads.
Do not buy.
I should not have purchased this.
Don’t believe the ads.
Do not buy.
Impossible to delete
DO NOT DOWNLOAD THIS - it’s impossible to delete and sends nuisance messages all the time
Complete Scam!
My poor mom was excessively charged by a click bait in their app! Apple should remove immediately!
Garbage
Very inaccurate pulse measurement compared to apple watch or manual measurement. This is a total scam!
Don’t Get This App
Literally does not do what it says at all!
Bogus!
Like others have said, the ad for this app flat out lies by telling you it will determine your blood pressure, which I couldn’t understand how it could do but was willing to give it a try. It’s baloney! Don’t waste your time. All it does it measure heart rate which your iPhone can do for you with the app that comes on your phone!
Cancelled subscription early, but still charged
Canceled subscription 2 days before on a business day, still charged 9.99 after cancellation. Not cool
Scam
This thing isn’t even close, tested against a monitor at the same time and this app is always at least 10 points off
Don’t do it!
Terrible app annoying constant updates and notifications! Now to discontinue it!!
SCAM SCAM SCAM
I downloaded the app to check it out and it charged my Apple Pay immediately and doesn’t even do what it says!!!
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Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)
