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CaixaBank, S.A. · 22 ratings · ★ 4.0

4.0
★★★★★
22 ratings
5 ★
14 (64%)
4 ★
3 (14%)
3 ★
1 (5%)
2 ★
0 (0%)
1 ★
4 (18%)
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Top complaints - extracted from 8 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"number"
6 negative reviews mention this · 75% of all complaints
★★★★★ "Can’t make account. Just like everyone else I can’t my phone number in since the area code is for North Carolina and I don’t have that phone number. I tried texting the WhatsApp number they gave in other reviews and it didn’t work either. You’d think they woul…" - Marlene Perez
2
"area"
4 negative reviews mention this · 50% of all complaints
★★★★★ "Can’t make account. Just like everyone else I can’t my phone number in since the area code is for North Carolina and I don’t have that phone number. I tried texting the WhatsApp number they gave in other reviews and it didn’t work either. You’d think they woul…" - Marlene Perez
3
"code"
4 negative reviews mention this · 50% of all complaints
★★★★★ "Can’t make account. Just like everyone else I can’t my phone number in since the area code is for North Carolina and I don’t have that phone number. I tried texting the WhatsApp number they gave in other reviews and it didn’t work either. You’d think they woul…" - Marlene Perez
4
"work"
4 negative reviews mention this · 50% of all complaints
★★★★★ "Can’t make account. Just like everyone else I can’t my phone number in since the area code is for North Carolina and I don’t have that phone number. I tried texting the WhatsApp number they gave in other reviews and it didn’t work either. You’d think they woul…" - Marlene Perez
5
"area code"
4 negative reviews mention this · 50% of all complaints
★★★★★ "Can’t make account. Just like everyone else I can’t my phone number in since the area code is for North Carolina and I don’t have that phone number. I tried texting the WhatsApp number they gave in other reviews and it didn’t work either. You’d think they woul…" - Marlene Perez
6
"doesn"
3 negative reviews mention this · 38% of all complaints
★★★★ "Phone number. The numbers doesn’t work i keep trying to add my phone number it didn’t work" - shonaikeme
7
"doesn work"
3 negative reviews mention this · 38% of all complaints

📋 All 8 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ jayco_05 4/12/2021 v1.6.0
Wont let me make an account
It won’t let me make an account. I open up the ap and it immediately goes to “sign in”. How do you make an account?
★★★★ shonaikeme 10/3/2020 v1.0.3
Phone number
The numbers doesn’t work i keep trying to add my phone number it didn’t work
★★★★ kingunearthly 9/10/2020 v1.0.3
Number
The number doesn’t work on this app
★★★★ KiSoCool09 7/24/2020 v1.0.2
Doesn’t Work
The number part doesn’t work at all
Y’all should let us skip it or sum
★★★★ damijah123 7/23/2020 v1.0.1
useless
i can’t put my number in or change the area code. it’s useless. you can’t skip the number part
★★★★ Bomama231 7/16/2020 v1.0.1
Only One Area Code
This Apps Is Not Good Can You Fix It Because I Cant even put my number an or area code in nor can i bypass the process of doing that temporarily FIX IT PLEASE.
★★★★ honest reviews219 7/14/2020 v1.0.1
Only ONE area code
I have a HUGE problem with the area code. It’s set to +34 and I can’t change it. I was hoping to use this app, but now I can’t due to the unchangable area code. Please fix
★★★★★ Marlene Perez 10/6/2020 v1.0.3
Can’t make account
Just like everyone else I can’t my phone number in since the area code is for North Carolina and I don’t have that phone number. I tried texting the WhatsApp number they gave in other reviews and it didn’t work either. You’d think they would fix it months after the same reviews but they have not.

Sentiment summary

77%
Positive (4-5★)
5%
Neutral (3★)
18%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.