Review Insights · App Store
Infinity Loop: Relaxing Puzzle
INFINITY GAMES, LDA · 654 ratings · ★ 4.2
4.2
★★★★★
654 ratings
🎯 Build a better version
Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
23 negative reviews mention this · 56% of all complaints
★★★★★ "What happened to this game?!. This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. …" - Mnel3
2
"paid"
11 negative reviews mention this · 27% of all complaints
★★★★★ "Paid No Ads. Why do I pay for no ads and I still get ads. Then it put me in dark mode where you have to separate pieces and I can’t get out of it. I liked putting g the loops together. Trash ui dude" - Dips.jax
3
"every"
11 negative reviews mention this · 27% of all complaints
★★★★★ "What happened to this game?!. This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. …" - Mnel3
4
"remove"
10 negative reviews mention this · 24% of all complaints
★★★★★ "Ads can back. I really like this ap, it’s a great way to kill a few minutes. However, after paying to remove ads they suddenly started appearing again. I tried to report this issue but was unable to :(" - Qwerty439764
5
"play"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Game Doesn’t Work. This game is unplayable. It freezes every time I open it and crashes. Some maintenance is in order here." - DarthLuke2019
6
"puzzle"
6 negative reviews mention this · 15% of all complaints
★★★★★ "What happened to this game?!. This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. …" - Mnel3
7
"other"
6 negative reviews mention this · 15% of all complaints
★★★★★ "What happened to this game?!. This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. …" - Mnel3
8
"crashes"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Game Doesn’t Work. This game is unplayable. It freezes every time I open it and crashes. Some maintenance is in order here." - DarthLuke2019
9
"years"
5 negative reviews mention this · 12% of all complaints
★★★★★ "What happened to this game?!. This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. …" - Mnel3
10
"level"
5 negative reviews mention this · 12% of all complaints
★★★★★ "What happened to this game?!. This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. …" - Mnel3
11
"watch"
5 negative reviews mention this · 12% of all complaints
★★★★★ "What happened to this game?!. This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. …" - Mnel3
12
"been"
5 negative reviews mention this · 12% of all complaints
★★★★★ "BEWARE OF UNAUTHORIZED TRANSACTIONS!. Game is great….until you find missing funds from your checking account labeled AS THIS APP! They did TWO money transfers of 5.00 and 6.00 through Apple Pay just THREE DAYS after downloading this game. I downloaded it on February 27th, and M…" - Christtienna
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
What happened to this game?!
This used to be my favorite mobile game ever. Back in its infancy, this game kept my mind sharp and calmed my nervous system at the same time. I return to it today, years later, and am greeted by the familiar first level and core concepts. Ah, feels nice, I thought. Immediately I’m bombarded with time-wasting “xp gains” and “rewards” animations…complete with a contrived “points” system that feels completely intrusive and absolutely annihilates the zen vibes that this game sold itself on.
Forcing users to watch animations for asinine features they want no part in is not a nice way to reward the completion of each puzzle. Feels like a punishment if I’m honest.
But I really do love this game and thought it’d probably be worth buying a no-ads version, hoping to god I’d have an option to turn off the obnoxious “gains” and everything other intrusion. I don’t need trophies to incentivize me. This game was PERFECT in concept. Absolutely perfect. I lost hours and hours without any of the nonsense. JUST the puzzles. That’s ALL it needed.
The worst part? The ad free version (which only reduces in-apps by 50% btw, and amps up the dumb rewards system) goes for $7 A WEEK!!!
Frankly, I’m stunned. Talk about selling out. It’s hard to put into words what an absolute shame and travesty this is. I feel like I must grieve a loss at this point. So that’s what I’ll do. Rest in peace, I guess.
Hopefully I’ve saved someone the trouble. Don’t bother with this one. It’s as unfriendly to its users as the worst of them. The heartbreak is so real right now. SMH.
Forcing users to watch animations for asinine features they want no part in is not a nice way to reward the completion of each puzzle. Feels like a punishment if I’m honest.
But I really do love this game and thought it’d probably be worth buying a no-ads version, hoping to god I’d have an option to turn off the obnoxious “gains” and everything other intrusion. I don’t need trophies to incentivize me. This game was PERFECT in concept. Absolutely perfect. I lost hours and hours without any of the nonsense. JUST the puzzles. That’s ALL it needed.
The worst part? The ad free version (which only reduces in-apps by 50% btw, and amps up the dumb rewards system) goes for $7 A WEEK!!!
Frankly, I’m stunned. Talk about selling out. It’s hard to put into words what an absolute shame and travesty this is. I feel like I must grieve a loss at this point. So that’s what I’ll do. Rest in peace, I guess.
Hopefully I’ve saved someone the trouble. Don’t bother with this one. It’s as unfriendly to its users as the worst of them. The heartbreak is so real right now. SMH.
Game Doesn’t Work
This game is unplayable. It freezes every time I open it and crashes. Some maintenance is in order here.
App crash
App crashes after last update
iPhone 6
ios 12.5
iPhone 6
ios 12.5
Ads can back
I really like this ap, it’s a great way to kill a few minutes. However, after paying to remove ads they suddenly started appearing again. I tried to report this issue but was unable to :(
BEWARE OF UNAUTHORIZED TRANSACTIONS!
Game is great….until you find missing funds from your checking account labeled AS THIS APP! They did TWO money transfers of 5.00 and 6.00 through Apple Pay just THREE DAYS after downloading this game. I downloaded it on February 27th, and March 1st, there were two Infinity Loop Apple Pay money transfers taken from my account. I have been on the phone with my bank, Apple, been hung up on accidentally, and am now on hold for Apple Pay to get to the bottom of this mess. They obviously have no qualms about using their real identity either! I thought at first it might be user error, so I went into the app to look for purchases that total 5 and 6 dollars. The ONLY purchase option available was one that would remove the ads for 1.99. Really….This has consumed my entire morning and it’s only 11:30. This is the second time I have been on hold for over 20 minutes already…I will now have to change my debit card number and possibly my checking account information which will undoubtedly mean more inconveniences updating all of my accounts with new information. I really cannot believe this. Wait….yes. Yes, I can.No game, no matter how fun is worth this.
TOO MANY ADS
How is it relaxing to have ads pop up every other level
It doesn’t work!
I can’t even get in the game!🤬😡🤬😡🤬😡🤬😡🤬😡
SCAM
I paid for the remove ads option but the app still has ads. Scam scam scam
Crash report
App keeps crashing on opening please fix this bug
Crashes
After the latest update, the game crashes immediately after launching. I only see the logo screen for a second and then it crashes.
I paid for ad free and still receiving ads!!
I like this, however, the ads are so bad. So, I paid for the ad-free and immediately got an ad??? This is infuriating. I’m willing to pay for the upgrade for NO ADS. Why am I still receiving ads?! Ughh
Too many commercials
The game is fun but every couple of levels there is a commercial you can’t roll past and it makes a noise every time.
I want at least a way to quietly play without having it play sounds. Just annoying!
I want at least a way to quietly play without having it play sounds. Just annoying!
Doesn’t work
Literally opens and then just crashes.
Crashes every time it tries to start
iOS 15.6
Paid for this to remove ads. Still getting ads.
I paid to get rid of ads. Still get the stupid, obnoxious ads that you can’t shake.
Glad it’s just $2.
Glad it’s just $2.
Ads
I’ve played this game for years and I paid to get rid of ads but I still have to watch them before daily challenges. Disappointed.
Lvl 384 is broken
Level unsolvable.
Paid for ads removed and ads pop up every time app is opened.
Paid for ads removed and ads pop up every time app is opened.
All ads with no explanation of how to play
The ads are longer then the game.
From 5* to 1*
This used to be my go to game on my phone. I’ve played literally hundreds of hours. Ads have ruined this. Even a way to remove the ads through an in app purchase would be better than all of the garbage ads.
It can’t get any better! Update...Yes it can!
UPDATE ! ! !
I paid to remove ads but they keep popping up...if I try to do the pull-apart mode, I get ads...if I play a daily puzzle, I get ads!!!
----------------
After passing puzzle #1000, I felt that it was too good not to pay the $1.99 to remove adds. Plus the $1.99 unlocks the “pull apart” mode of randomized puzzles.
The puzzles are digitally randomized so they are all different, making each puzzle a different adventure of solving the infinity path.
It soothes and relaxes me such that I do 20-30 puzzles before I notice how long I’ve been on this iPad!
I have downloaded the other “loop” puzzles and tried 1 or 2 of them. They are ok but nothing compared to this Infinity Loop!
I paid to remove ads but they keep popping up...if I try to do the pull-apart mode, I get ads...if I play a daily puzzle, I get ads!!!
----------------
After passing puzzle #1000, I felt that it was too good not to pay the $1.99 to remove adds. Plus the $1.99 unlocks the “pull apart” mode of randomized puzzles.
The puzzles are digitally randomized so they are all different, making each puzzle a different adventure of solving the infinity path.
It soothes and relaxes me such that I do 20-30 puzzles before I notice how long I’ve been on this iPad!
I have downloaded the other “loop” puzzles and tried 1 or 2 of them. They are ok but nothing compared to this Infinity Loop!
Paid But Still See Ads
I have paid to remove ads but after the update, I see ads and there is no way to contact the developer!!!!!
Disgusting!!!!!!!!!
Disgusting!!!!!!!!!
Game crashes
Game crashes when starting up. This is a 5 star puzzle game but since I can’t play it, I’m giving it 1 star until it’s fixed
Still giving me ads after I payed to remove them
I’ve been playing this game for over two years and I’ve played 70,000 levels. It’s the only game I play on my phone and it’s amazingly helpful in so many situations. The only reason I’m not giving it 5 stars is because despite paying to remove ads I’ve started getting an ad every time I open the app and that’s pretty messed up.
Pay to remove adds broke
Normally I love this game, but the ads have returned (despite paying for them to leave) and I can’t see a way to restore purchases.
I’m putting this here in the hopes the bug will be noticed and fixed.
This game could really use a menu for stuff like this.
I’m putting this here in the hopes the bug will be noticed and fixed.
This game could really use a menu for stuff like this.
Buggy but excellent puzzle game
Too many advertisements for a free app but is worth the 2 dollars, I paid for removed advertisements but they still pop up when starting the daily challenges, I’ll change this review when this is fixed because this game is truly wonderful but I can’t support false advertising
Ads ruined app
I played this years ago to relax and stimulate my brain. I guess as others state it is really good to help with anxiety. Now the ads that interrupt really get in the way of the purpose of the app. I would try running off WiFi and block cellular data for this app.
Awesome game needs more ads!!
Super fun game, super easy, just breezing through the levels. Only suggestion is that there isn’t enough ads! I want ads after every move rather than after every puzzle. I want ads to pop up like I’m playing two games in one! I want an app just ads and ads, just popping up all the time on top of each other. It’s a one star because it needs way more ads!! Put more ads and then 5-stars :)
I can’t bro
TELL ME WHY AINT NOTHIN BUT ABHARD EGG TELL MY. WHY ANT NOTHIN BUT A BIG MISTAKE TELL MY WHY I NEVER WANNA HEAYR U SAAAUYYYYYY I WANTTT ITTT THATTT WAYYY
Paid No Ads
Why do I pay for no ads and I still get ads. Then it put me in dark mode where you have to separate pieces and I can’t get out of it. I liked putting g the loops together. Trash ui dude
Game won’t save my progress
I’ve been playing this game for several years. At one point, I got up to like level 2,500+. But, at random, the app seems to knock me back to like level 1,065, and never saves my progress, even though I’m signed in to Game Center and gives me a notification when I start that I’m signed in. This is one of my favorite games ever, but I am SO bummed out whenever the app loses my progress.
Puzzle 44 broken on Apple Watch
Puzzle 44 is broken on Apple Watch. I tried everything to include uninstalling and reinstalling. I waited through several updates and still on two watches the bottom row of objects will not respond to screen taps. Every other function and app work when I tap those areas, but not Infinity Loop. So I am permanently stuck. This was my go to watch game. Please fix
Game vs ads
I love the game. The ads it allows are highly offensive. Most problematic misogynistic ads I've ever seen.
Too many ads
The game is super fun but the ads are awful. Ruins the zen feeling to have soooo many ads.
Ads even after purchasing ad removal
I understand it’s optional but I think daily challenges should have ads removed too if I paid to remove ads from the game. No ads in the main game or dark mode but it’s ridiculous to have an ad for every level in the daily challenges
Loud obnoxious ads
I can only play this game until the first ad pops up. There is no zen here.
It’s horrifying.
It’s horrifying.
Ads after payment
I do not see a place to contact the developer with issues, so I am writing a review. I paid for the game months ago, but the new daily challenge feature makes me watch ads. Please fix this!! Otherwise a great, relaxing game.
Asked for my Fingerprint the be used
This is a big no-no as they can possibly steal your information
Technical Difficulties, but the App is GREAT!
So I have been using the app for a while now, the app and honestly, it’s THE BEST THING! But sadly, when I use it on my watch (I mostly use it on my watch so...) well, it dosent sync up with my phone. I don’t know if it’s because I’m using Game Center or anything, but I should sync up.
I love this game, I play it every day, so I hope you’re able to fix it.
Thank you so much for your time and patience!
edit:
They didn’t fix it :(
I even sent an email to the customer service!!!
Worst app ever, if you count the customer service.
They really could’ve done a better job...
I love this game, I play it every day, so I hope you’re able to fix it.
Thank you so much for your time and patience!
edit:
They didn’t fix it :(
I even sent an email to the customer service!!!
Worst app ever, if you count the customer service.
They really could’ve done a better job...
Ad wall ruins the experience
There’s nothing zen about an ad wall. That ruins an otherwise nice little game. There are other ways to have advertisements that aren’t that intrusive and annoying.
Blinded while being told to use headphones
• No dark mode
• Every single time I open the app I’m told I’m using it wrong. I don’t care about headphones, shut up.
• Every single time I open the app I’m told I’m using it wrong. I don’t care about headphones, shut up.
Not as good as the predecessor and way too many ads
Deleted!
Sentiment summary
78%
Positive (4-5★)
7%
Neutral (3★)
15%
Negative (1-2★)