Review Insights · App Store
iplan.ai - AI Travel Planner
Voyage AI Inc · 1,487 ratings · ★ 4.5
4.5
★★★★★
1,487 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cities"
9 negative reviews mention this · 25% of all complaints
★★★★★ "It was ok. It worked for big cities, but you can’t pick any city you want." - Jm329
2
"city"
7 negative reviews mention this · 19% of all complaints
★★★★★ "It was ok. It worked for big cities, but you can’t pick any city you want." - Jm329
3
"trip"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Lousy suggestions. The app does not function very well on an ipad. one cant remove suggestions to get a better listing of recommendations. Cant delete a suggested trip itinerary. As a senior citizen who said no interest in entertainment, several tries and a …" - Syncon
4
"waste"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Lousy app. This app is cumbersome and pretty rudimentary I will definitely find a better AI travel app Don’t waste your money on this one" - Mdkeil
5
"money"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Lousy app. This app is cumbersome and pretty rudimentary I will definitely find a better AI travel app Don’t waste your money on this one" - Mdkeil
6
"find"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Lousy app. This app is cumbersome and pretty rudimentary I will definitely find a better AI travel app Don’t waste your money on this one" - Mdkeil
7
"travel"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Lousy app. This app is cumbersome and pretty rudimentary I will definitely find a better AI travel app Don’t waste your money on this one" - Mdkeil
8
"error"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Error. Keep getting retry error when adding activity or restaurant. Tried to give feedback got an error. Don’t pay for app!!" - Juls1_70
9
"paid"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Lousy suggestions. The app does not function very well on an ipad. one cant remove suggestions to get a better listing of recommendations. Cant delete a suggested trip itinerary. As a senior citizen who said no interest in entertainment, several tries and a …" - Syncon
10
"work"
4 negative reviews mention this · 11% of all complaints
★★★★★ "It was ok. It worked for big cities, but you can’t pick any city you want." - Jm329
11
"limited"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Limited cities. Make sure they have the location you are going to before you download. I was planning a trip to Sicily and they don’t have it in the list." - Newhousegal
12
"useless"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Don’t waist your money. This app is really hard and useless. I need some customization. Save button on iOS is almost impossible. I can not add activities to the desired time because it collides with others. One example, I have an activity set for 5 hours (this tim…" - halotone
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Lousy app
This app is cumbersome and pretty rudimentary I will definitely find a better AI travel app Don’t waste your money on this one
لابد من الحذر
اعتقد انه برنامج يجمع معلومات عن طريق ثغره لابد يكون هناك مصداقيه في تقديم الخدمة اذا كانت مجانيه او غير ذالك والواضح انه في حال عدم الدفع لايفتح لك ويبقى على ١٠٠٪ ويجعلك تنتظر وقت اطول
Error
Keep getting retry error when adding activity or restaurant. Tried to give feedback got an error. Don’t pay for app!!
Cities aren’t available
I can’t use this app. Not a travel planner. Requested refund. Pending response.
Very buggy
It recommended places in Australia when I chose Greece and sent me to a museum at midnight.
Lousy suggestions
The app does not function very well on an ipad. one cant remove suggestions to get a better listing of recommendations. Cant delete a suggested trip itinerary. As a senior citizen who said no interest in entertainment, several tries and a leading item in the itinerary was an amusement park. i paid for this and got better suggestions off ChatGPT. Waste of money
Awful app
I am terribly disappointed with this app it does not work at all. I am so frustrated I spent money on this.
Limited cities
Make sure they have the location you are going to before you download. I was planning a trip to Sicily and they don’t have it in the list.
Disappointed
I paid for the ProVersion before knowing that the city and country I was visiting was not on the list. No way to seek a refund.
Dont waste your money
The features are very limited and little customizations. After trying many different options to generate the same trip, they are 99% same. It’s very disappointing honestly. I understand the the resources need to get paid but simply don’t worth it while lots of small destinations are still unavailable. You possibly get better results from ChatGPT or Gemini for free. Truly don’t recommend it unless there are core updates, otherwise wouldn’t waste money again or time for now.
Una estafa
Malisimo. Voy a Reikiavik y me sugiere que vaya al parque nacional que esta a 45 kilómetros para una visita de dos horas a partir de las 20.00…
Una estafa, mucho de artificial y poco de inteligencia…
Una estafa, mucho de artificial y poco de inteligencia…
Lacking
So far very unimpressed.
Waste of $
I was led to think this app would help me choose a destination, but you already need to know your destination, and your dates before you can even begin to search. No help at all.
Nothing to do in Denver???
A very cool concept for an app but it wasn’t working for me. I was trying to plan a 10 day trip to Denver with normal spending and a variety of interest. All the app showed me was a few dinky, city parks and a cowboy museum…for Denver, Colorado. Every time I tried to proceed the app encountered an error and then I couldn’t proceed.
Don’t waist your money
This app is really hard and useless. I need some customization. Save button on iOS is almost impossible. I can not add activities to the desired time because it collides with others. One example, I have an activity set for 5 hours (this time was added automatically) because I can not update duration even it it says “success”. I can not add activity because time match with the 5 hours one.
I would like my money back
I would like my money back
Useless
Need very specific info on travel . Can use the internet much easier . Airfare and hotels .
SCAM
Makes you pay $5 before you can even use it and generated “error status 500” every single time i tried to create an itinerary. Waste of almost $5 for literally nothing.
Pay to plan
They ruined the app after obliging you to pay even though last weeks there were some major cities for free and now u need to pay
Needs Work
Unless you are going to a major city, don’t pay for this. It’s idea of relaxing, nature and adventure was a tour of playgrounds for me.
Mexico City
I can’t believe Mexico City is not included in this app.
It crashed
Cant even open it :(
Useless
Not let me add more trips. Only the first one.
No more than 10 cities
They are not ready to lounge the app. It has less than 10 cities .
Not as advertised
Just downloaded, went to find suggestions for my next trip and 3 out of 3 cities I searched didn't have suggestions. Deleting app
So glitchy and buggy
Crashed 2 times when tried to build an itinerary
Can’t delete account
Pretty sure that’s illegal
eh
kinda boring just feels like it was built by a bunch of engineers. don’t feel like any of the suggestions are cool
Not many destinations available
If I wanted to go to the same destinations everyone is is traveling to, why do I need ai? Albania is not offered.
Useless App
Cannot find any city.
Hopeless
Doesn’t work for any cities! Gives a 502 error. Can’t even send feedback.
It was ok
It worked for big cities, but you can’t pick any city you want.
Good product lack of response
The app is good, I’ve paid the yearly subscription; it has room for a lot of improvements; customer service? Doesn’t exist!!! I’ve sent SEVERAL messages along 3 weeks with no response 🤦🏻♂️
I’ve check the communications and email a lot of times and they definitely never replied or answer my requests…🤷🏻♂️🙄
I’ve check the communications and email a lot of times and they definitely never replied or answer my requests…🤷🏻♂️🙄
Great but!!!
I think the app is great… perfect for travel and it really is super well designed but there are still many countries and cities to add 😭
Has bugs
When I click on the images I am unable to close it. The X on the top right shows but does nothing. I have to close the app and start again.
Warning: very very limited locations
Works cool, limited to mostly euro destinations. Stick to Reddit
Has potential but needs more work
I have mixed feelings about iPlan.ai. On the one hand, I appreciate the app's concept of helping travelers create itineraries for their trips. However, I was disappointed to find that the app only works for a limited number of cities. If you're planning a trip to a major tourist destination, then you're likely to find something useful in iPlan.ai. But if you're traveling to a less popular location, then you might be out of luck.
Additionally, the app could benefit from more features, such as the ability to create itineraries for multiple cities. It would also be great if the app could use your current location to suggest nearby attractions and activities. Overall, I think iPlan.ai has potential, but it needs to expand its city selection and add more features to truly be a useful tool for travelers. For these reasons, I can only give the app two stars.
Additionally, the app could benefit from more features, such as the ability to create itineraries for multiple cities. It would also be great if the app could use your current location to suggest nearby attractions and activities. Overall, I think iPlan.ai has potential, but it needs to expand its city selection and add more features to truly be a useful tool for travelers. For these reasons, I can only give the app two stars.
Sentiment summary
87%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)