Review Insights · App Store
iScanner: PDF Document Scanner
BPMobile · 1,385,030 ratings · ★ 4.8
4.8
★★★★★
1,385,030 ratings
🎯 Build a better version
Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Scamming people. Be ware it pops up a box for trial which charges you $4.99 every week after you clicked it without knowing it. Every week until you find out where did the charge comes from, eventually. I deleted the app. Scam! Make sure you go through …" - Jaxgrl888
2
"until"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Scamming people. Be ware it pops up a box for trial which charges you $4.99 every week after you clicked it without knowing it. Every week until you find out where did the charge comes from, eventually. I deleted the app. Scam! Make sure you go through …" - Jaxgrl888
3
"scam"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Scamming people. Be ware it pops up a box for trial which charges you $4.99 every week after you clicked it without knowing it. Every week until you find out where did the charge comes from, eventually. I deleted the app. Scam! Make sure you go through …" - Jaxgrl888
4
"money"
3 negative reviews mention this · 23% of all complaints
★★★★★ "They became money hungry. This was the best app until recently. Now every other minute another ad pops up and disrupts your scan. In addition to this, even though I paid to have access to scans and I delete pages scanned, they want me to upgrade because my space is …" - sami samira juzen
5
"refund"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Scam Scam Scam. Charged before trial period was over. Canceled, no refund. BEWARE: SCAM SCAM SCAM" - danny465
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scamming people
Be ware it pops up a box for trial which charges you $4.99 every week after you clicked it without knowing it. Every week until you find out where did the charge comes from, eventually. I deleted the app. Scam! Make sure you go through your credit statement after you downloaded this app.
They became money hungry
This was the best app until recently. Now every other minute another ad pops up and disrupts your scan. In addition to this, even though I paid to have access to scans and I delete pages scanned, they want me to upgrade because my space is so called full. It was great for two years now it’s trash.
Scam Scam Scam
Charged before trial period was over. Canceled, no refund. BEWARE: SCAM SCAM SCAM
Bad review
This app has messed up a few opportunities for me using it for business, do not trust this app to keep changes and edit properly. I’ll edit a pdf and something completely horrible and different will show up. It’s definitely got some bugs, do not download this app.
Charged even though I canceled.
I tried this and it wasn’t what I was wanting so I cancelled the same day I started my trial and then was still charged even though it was cancelled way before the cutoff date and said my subscription was expiring. I requested a refund twice and was denied both times. The whole experience left a bad taste in my mouth.
Beware!
I wanted to use this app for the trial to see if it would transcribe handwriting to text. I downloaded it and it wouldn't let me access the 3-day trial until I picked a plan and added my card info. It said it was for future use after the trial. The app did transcribe handing writing to text but it was not proficient and many corrections were need and the font was very small. So I cancelled the trial that evening or the next morning. They refused to refund my money. So please beware. This is false advertising and dishonest company policy.
Невозможно пользоваться
Очередное приложение, все абсолютно все платное. Даже нужные файлы не вытащить, достало
Scam must pay to use
Bait and switch. Says in app purchases. Guess what? You have to purchase the app. 👎🏻
Can’t email myself
I have recommended this app to many people but now i can share my documents via link or email. It just freezes.
Terrible
Tried to use the auto function on the camera could not even get it to automatically take the picture it wouldn’t. I went back and used the tiny scanner app. Was hoping this one was better, it’s not!!!!
Everything paywall
This app should cost money everything is behind a paywall
Stinks
Too complicated
Quality
The picture quality should be better
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)