Review Insights · App Store
iSTB
Nihal Ahmed · 1,616 ratings · ★ 4.6
4.6
★★★★★
1,616 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
11 negative reviews mention this · 28% of all complaints
★★★★★ "Great App…if it would work. This service is amazing but every few weeks my connection gets cut off and trying to get it reconnected is a nightmare…very slow response and long drawn out process of back and forth before hours later it works again. It’s just very unreli…" - Chessiegirl1
2
"working"
7 negative reviews mention this · 18% of all complaints
★★★★★ "NotWorking. Controls do not work" - MyReviewFeedback
3
"doesn"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Google chrome cast doesn’t work with IPTV. Google chrome cast doesn’t work with IPTV" - Anil65789
4
"play"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Terrible. Does not support M3U8 playlists that contain EXTVLCOPT tags. What’s the point if it can’t view protected playlists? I deserve a refund but of course I’m not eligible. Garbage." - Lexjrey
5
"works"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Great App…if it would work. This service is amazing but every few weeks my connection gets cut off and trying to get it reconnected is a nightmare…very slow response and long drawn out process of back and forth before hours later it works again. It’s just very unreli…" - Chessiegirl1
6
"apple"
6 negative reviews mention this · 15% of all complaints
★★★★★ "iSTB breaks HDMI Volume relay. I have an LG TV, Bose Soundbar and Apple TV connecting through HDMI. AppleTV -> LG TV -> Bose Soundbar. I can use my Apple TV remote to control all my apps like Netflix, Amazon Prime, YouTube etc but cannot increase/decrease Volume for iSTB…" - GauKhanna
7
"iphone"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Player n sound isse. Not all contents playing in iPhone" - rajawins
8
"video"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Not playing. It connects to my service provider and keeps spinning., won’t play video. Tried uninstalling, restarts but no use" - AjayKanukuntla
9
"support"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Stopped working. Since 2 years I can’t watch any live/movie or anything. I am like done. No tech support or help…" - RandomPaulPat
10
"does"
5 negative reviews mention this · 13% of all complaints
★★★★★ "never loads. my iptv never wants to load up and rarely does it ever work for me money wasted..." - Jalay206
11
"doesn work"
5 negative reviews mention this · 13% of all complaints
12
"provider"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Not good and crashing. It is crashing on daily basis and I need to ask Provider to remove and register every time. It was good and not it is really giving trouble." - Ruhele
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
NotWorking
Controls do not work
iSTB breaks HDMI Volume relay
I have an LG TV, Bose Soundbar and Apple TV connecting through HDMI. AppleTV -> LG TV -> Bose Soundbar. I can use my Apple TV remote to control all my apps like Netflix, Amazon Prime, YouTube etc but cannot increase/decrease Volume for iSTB app. I tried everything possible but finally came to the conclusion that the problem is with the iSTB app. It ignores tvOS scaling and forces fixed digital audio. Please fix the app. Thanks
Stopped working
Since 2 years I can’t watch any live/movie or anything. I am like done. No tech support or help…
Without search
I can't search my favourite programs inside Apple TV
never loads
my iptv never wants to load up and rarely does it ever work for me money wasted...
not working on ios
blank screen. i paid $15 for this?
Terrible
Does not support M3U8 playlists that contain EXTVLCOPT tags. What’s the point if it can’t view protected playlists?
I deserve a refund but of course I’m not eligible.
Garbage.
I deserve a refund but of course I’m not eligible.
Garbage.
感觉作者已经跑路了！
非常长的时间没见作者更新了（估计有一两年没更新了），感觉作者已经跑路了，好多源可以在其它app播放在istb却无法播放，而且也不可以本地导入源。跟aptv相比，istb可能可以打0分了，亏我还买了终身版，相当于丢钱入海了。
Player n sound isse
Not all contents playing in iPhone
Not good and crashing
It is crashing on daily basis and I need to ask Provider to remove and register every time. It was good and not it is really giving trouble.
Not playing
It connects to my service provider and keeps spinning., won’t play video. Tried uninstalling, restarts but no use
Family sharing
App works great but family sharing doesn’t se to work family member tried installing on their Apple TV it shows for purchase again. Other then that straight forward
6-30-25
Edit:
Application crashes after a few mins of streaming on various Apple TVs in the house
6-30-25
Edit:
Application crashes after a few mins of streaming on various Apple TVs in the house
Fraud company Webbiz services
I bought 2 year package and now they are saying it’s some diamond package and discontinued. When I connected on call they were offering me another package. Don’t use this app and the company.
App doesn’t stream smoothly on LTE
This app doesn’t work smoothly on LTE or cellular data. I emailed support but no proper response to resolve the issue. I would not recommend it
Unable to play video
Video shows blank screen when playing in iphone
Not Working MacOS
Not working on MacOS 15.1 (24B2083). Stuck at Connecting… message but works on iPhone.
Catch-up Programs Not Working
Catch-up programs are not functioning on the AT&T network in the USA. I haven’t received any response from the developer regarding my emails.
Recently freezing
Live tv freezing 20 seconds into video on six good playlists that perform fine on other playlists
Failed to sync constant error
Freezes on all three of my Apple TVs. When I back out it reads “Failed to sync. Check app settings”. Have checked everything. No reply from App developer. Gonna thoroughly check another app before buying
Support is quite rude
I had a problem with the app and went to the discord channel and stated my issue and then added a video of the issue and two users in the discord channel basically called me an idiot for having a problem with the app. Unsure if this how they provide support for their paid app but it seems they are quite rude.
Opensubtitles.org no longer free.
Need to include subtitle option for other sources. Developer has turned a deaf ear.
Developer abandoned . Don’t buy.
Developer seems to have abandoned. No updates for last 6 months.
Stoped working
Started getting error .. really bad
Live Streaming hangs a lot
Live Streaming hangs a lot and have to restart always.
Is the App cloning my Mac Address?
I suddenly couldn't use the App. My IPTV provider told me my MAC address was being cloned by the App. I have contacted the iSTB support but have yet to hear form them
Fail to connect and loading issue
Hi,
Istb app worked fine for 6 months. Been getting a “failed to connect” error from 2 weeks. Provider is saying server is working and that its an App issue. Can you help?
Istb app worked fine for 6 months. Been getting a “failed to connect” error from 2 weeks. Provider is saying server is working and that its an App issue. Can you help?
Don’t buy this app
This app only work for a week and then it try to start buffering Instead of playing, after few days the app itself won’t work. I tried to message to developers they never respond they want to loot money from people.
Not able to add remove favorites from Apple TV app
Hi,
I have struggling to add or remove favorite from the Apple TV app for last 5 to 6 months, can you please help?
Thanks!
I have struggling to add or remove favorite from the Apple TV app for last 5 to 6 months, can you please help?
Thanks!
Great App…if it would work
This service is amazing but every few weeks my connection gets cut off and trying to get it reconnected is a nightmare…very slow response and long drawn out process of back and forth before hours later it works again. It’s just very unreliable sadly.
Google chrome cast doesn’t work with IPTV
Google chrome cast doesn’t work with IPTV
Xtream codes does not work
Xtream code url does not work with this app. It shows the list of channels but just doesnt play any of them. I tried same xstream codes on other apps like UHF or Smarters player and it works fine
Smh
No Picture in Picture (PNP) in 2024.
It’s now 2025 and still no Picture in Picture smh
It’s now 2025 and still no Picture in Picture smh
Not working on iPhone but working fine on MacBook
I tried the lite version on MacBook and purchased Pro on MacBook but when I tried Pro on iPhone, channels are not loading. I’m using stalker portal. Also tried the lite version, not working.
Doesn’t play on MAC Sequoia (After 10/2/24)
I updated my Mac to Seqouia update and this opens and connect to Server but doesn’t play any media. Please fix this.
Does not work on LTE/5G
I have the latest version of the app on my iPhone device. It works great on the WiFi, but it does not work at all on LTE/5G.
I’ve been using the paid version for two year, and it used to work fine on LTE.
I’ve been using the paid version for two year, and it used to work fine on LTE.
Bad interface
The app interface is not at all friendly. I’m just not able to search for a video or a channel in the whole app on the Apple TV. Moreover, there too many channels and very few categories for sports it’s just hard to get the live matches so if you could put up a category called live sports and then just have all of the live sports in it for each sport categorised would be amazing and come on. For God sake who’s watching things other than life on the TV. Probably everything else is on demand. Also this app doesn’t work on your phone. It works on the Apple TV streaming device. Yeah obviously you can download the app and open the app but if you try to click on any of the channels, none of them play on your mobile.
Failed to connect
Couldn’t load content from portal.Also troubleshooted with the provider but having the same issue..
Not the best
Have tivimate on my FireStick. Wanted to see if they had something similar for iOS. Their site recommended this app.
Tried a trial which wasn’t bad besides the annoying notification to purchase. Decided to give it a chance and which I didn’t. This app buffers and doesn’t load on its own. You have to constantly switch the channel to get it to play.
Smarters pro AND IPTV both buffer less and they automatically load the channel.
Wanted to love this app but I can’t. Wish I could get a refund. Left 2 stars because of layout.
Tried a trial which wasn’t bad besides the annoying notification to purchase. Decided to give it a chance and which I didn’t. This app buffers and doesn’t load on its own. You have to constantly switch the channel to get it to play.
Smarters pro AND IPTV both buffer less and they automatically load the channel.
Wanted to love this app but I can’t. Wish I could get a refund. Left 2 stars because of layout.
iPhone 12 Pro Max
Doesn’t work on iPhone 12 Pro Max. App opens, but unfortunately video does not play.
Developer
Please respond to the messages. Great app but needs some improvements.
Thank you
Thank you
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)