Review Insights · App Store
iTranslate Converse
Mosaic S.r.l. · 5,338 ratings · ★ 4.3
4.3
★★★★★
5,338 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
17 negative reviews mention this · 40% of all complaints
★★★★★ "Are the positive reviews bought?. I’m trilingual and I tried this for my husband to use at work. It broke immediately. Cannot handle him and me speaking in russian or japanese." - Long Term Invesotr
2
"doesn"
13 negative reviews mention this · 30% of all complaints
★★★★★ "Doesn’t stay on. It doesn’t capture a conversation. I’ve missed so many things trying to push the button over and over again during a conversation. It doesn’t stay on" - Word puzzles
3
"something"
10 negative reviews mention this · 23% of all complaints
★★★★★ "Does not work on Apple Watch Series 10. I was interested in being able to do live transactions on my watch, but every time I tried to use it - trying multiple languages - I would get a message saying “Something went wrong.” I decided to try the free trial of the pro version to s…" - Billseng
4
"watch"
9 negative reviews mention this · 21% of all complaints
★★★★★ "Apple watch app are not working. Apple watche version need do be fix" - Omnisiah44
5
"translate"
8 negative reviews mention this · 19% of all complaints
★★★★★ "Doesn’t work when you need it.. I am English speaking and am currently visiting Paris France. I know a little French but thought it would be useful to set up this app for when I was here and got set up with the free trial. Every time I used it to help me figure out a word…" - seanscondon
6
"does"
8 negative reviews mention this · 19% of all complaints
★★★★★ "Doesn’t stay on. It doesn’t capture a conversation. I’ve missed so many things trying to push the button over and over again during a conversation. It doesn’t stay on" - Word puzzles
7
"doesn work"
7 negative reviews mention this · 16% of all complaints
8
"apple"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Apple watch app are not working. Apple watche version need do be fix" - Omnisiah44
9
"apple watch"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Apple watch app are not working. Apple watche version need do be fix" - Omnisiah44
10
"went"
7 negative reviews mention this · 16% of all complaints
★★★★★ "…. App works on the phone. OK but is completely nonfunctional on the Apple Watch. Went through steps trying to solve a problem. Deleting and re-uploading app on both my phone and the watch with no luck." - Breelo19
11
"word"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Doesn’t work when you need it.. I am English speaking and am currently visiting Paris France. I know a little French but thought it would be useful to set up this app for when I was here and got set up with the free trial. Every time I used it to help me figure out a word…" - seanscondon
12
"language"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Doesn’t work when you need it.. I am English speaking and am currently visiting Paris France. I know a little French but thought it would be useful to set up this app for when I was here and got set up with the free trial. Every time I used it to help me figure out a word…" - seanscondon
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Are the positive reviews bought?
I’m trilingual and I tried this for my husband to use at work. It broke immediately. Cannot handle him and me speaking in russian or japanese.
Why pay? Used to be free
Why should i have to pay a subscription to use this? It used to be free.
Doesn’t stay on
It doesn’t capture a conversation. I’ve missed so many things trying to push the button over and over again during a conversation. It doesn’t stay on
Doesn’t work when you need it.
I am English speaking and am currently visiting Paris France. I know a little French but thought it would be useful to set up this app for when I was here and got set up with the free trial. Every time I used it to help me figure out a word or phrase or talk to anyone it misunderstood every word. I can’t speak for any other language, but when it comes to French you’re better off using Duolingo or translate, or just asking the person if they speak your language.
Apple watch app are not working
Apple watche version need do be fix
Does not work on Apple Watch Series 10
I was interested in being able to do live transactions on my watch, but every time I tried to use it - trying multiple languages - I would get a message saying “Something went wrong.”
I decided to try the free trial of the pro version to see if that would get it to work, but no luck.
I ended the free trial and gave up.
I decided to try the free trial of the pro version to see if that would get it to work, but no luck.
I ended the free trial and gave up.
Apple Watch app
Doesn’t work no matter language you choose
Watch App does not work!!!
I have latest Apple Watch but this app does not work. Gives an error message “Something went wrong, Please try again” every time. I have deleted the app and reloaded it many times. I have changed the settings to other languages. It makes no difference, the watch app does not work. It seems to work okay on my iPhone 13, however. Tried another person’s voice and same results and non-helpful error message on watch.
My Apple Watch runs other translation apps, so not sure why this one fails to work! Amazed it got a positive Editor’s Choice Award since it is unusable as an Apple Watch app. I am glad I did not pay for a subscription fee yet for such a piece of trash that should have not been released if developers followed good QA practices.
My Apple Watch runs other translation apps, so not sure why this one fails to work! Amazed it got a positive Editor’s Choice Award since it is unusable as an Apple Watch app. I am glad I did not pay for a subscription fee yet for such a piece of trash that should have not been released if developers followed good QA practices.
Absolutely ridicules
This app is a waste of an times. It will translate what I say into something that doesn’t make any sense
So sketch
You pay $8 weekly so your location, contact info, and "user content" to be collected. I definitely didn't mean to purchase/agree to any of that
Made me pay to find out it didn’t work
Made me pay to find out it didn’t work. Wanted to find out what was being said around me …. And out of a whole statement it returned 1 word… tried this for less than 15 mins and could not get a refund for an item I can’t use
Junk
Cost to much and wont work in on my watch
Terrible service, want money back
Tried using this in Germany with family and it did not work, mind you the children only speak German and the family is from GERMANY. Do better and send me my money back for $7.99. DANKE (thank you in German since it struggled to even do that).
App won’t allow itself to be deleted from iPhone
I downloaded the app and now cannot remove it from my App Library by any means. I can remove it from the Home Screen but there is no option to DELETE the app
Doesn’t work on iwatch even after paying
Exactly what the title says
Annoyed
It literally will not work. Every time I try any language it says “something went wrong please try again” so it’s useless unless it can start working. Great concept though
Bad
It kept saying this is how he grinds him
Bad review
When I’m trying to use English in English and saying stuff it says, I can’t quite get that try again and this is literally crazy I Translate conversation. Can you please fix your app?
Does not work for Korean
Tried for about 20 mins to get this to work with Korean, it’s very bad at recognizing Korean speech, and the translations you get from English to Korean are very poor. They do not read or sound like conversational Korean. Seems to have no context of sentence meaning, just a single word for word translation. Some ancient words are used because of this. Seems like a much more intuitive design would be for the top half of the screen to translate from A language to B language and the bottom half to translate from B to A. Could help a ton with language recognition. It also makes no sense that you can speak and some words recognize from a language and some from B language. Doesn’t seem to contextualize that if 8 out of 10 words are English then those last two shouldn’t be Korean.
Can’t be used on Apple Watch
When use watch to say something to translate, it always says there’s something wrong, pls try later, it really gonna kill me!!!!!! PLS FIX THIS BUG(if it’s a bug)!!!!!!!!
Bad App
I installed this on my watch. The only thing that knows how to do is to say something went wrong. Something went wrong. Something went wrong. Something went wrong.
Costs $5 a week
Scam
apple watch app is trash
The apple watch app is a piece of garbage. On every attempt to translate, it spins for a while and then says “Something went wrong. Try again later.”, but it never works correctly later, and never gives a more useful error message than “something”.
Useless
Doesn’t recognize any words in Italian, and if it finally recognizes the word simply repeats the word back to me instead of translating.
Garbage
Translation is a joke. It does not get it right my brother is a linguist and he tried it out. Does not get it right not ready for prime time.
Awkward and doesn’t translate real time
Try something new. This is not it.
Doesn’t work
Literally doesn’t pick up a single word
Does not work
Got paid version but it give translator error 5 and does nothing
Google translate Freeeeeeeer
Google translate Freeeeeeee
Expensive
I read another user’s review and thought I would give it a try. I’m a paramedic so I need something fast and accurate to ensure the best and safest treatment for my patients. The user stated in her review that the app was only $5 a month….. maybe it was for her, but as of 06/22/2024, it’s $5 A WEEK. $20 a month?? No thank you!
Garbage
Absolute rubbish. Doors not work unless they speak into phone very slowly. Which nobody does. It was about 35% right. So many much better products out there for this crazy price.
Worthless For Cantonese.
Could not understand a word even from a native of Hong Kong. Just terrible. Tried to email Help, and it bounced.
It was updated two weeks ago and it bounced? Yeah that's bad...
It was updated two weeks ago and it bounced? Yeah that's bad...
Not Working
Got a subscription, but when I went on a trip it stopped working. Did not recognize anything spoken. Deleted this app and cancelled my subscription since it failed when I needed it most. Using another app that works fine.
Fraudulent - Free trial is not free
Tried to sign up for free trial but was charged for yearly subscription.
Malo muy malo
Pésimo
Very frustrating Appl
The appl doesn’t pickup what I say and translates something else. My mother in law only speaks Spanish and i only speak English and this appl works 10% of the time. I would not recommend spending the money on this expensive ineffective appl.
…
App works on the phone. OK but is completely nonfunctional on the Apple Watch. Went through steps trying to solve a problem. Deleting and re-uploading app on both my phone and the watch with no luck.
Pay
Hay que pagar por la app
It is NOT conversational.
I tried to get to app support but I got a 404, which isn’t comforting.
It only basically takes dictation and then when you release the button, you get a transcript.
So it doesn’t work in a classroom situation or in a conversation.
Unless I misunderstood or don’t know how to use it, it does not work for me.
It only basically takes dictation and then when you release the button, you get a transcript.
So it doesn’t work in a classroom situation or in a conversation.
Unless I misunderstood or don’t know how to use it, it does not work for me.
Needs more languages
Got this to help with Tagalog or the Filipino language. Please add the Filipino language, Tagalog. You don’t have that language as an option.
Doesn’t work without data
It has the off-line feature but if you are in an area that has no data, it does not work. Misguided information on how it works.
Only good one way out
I tried to have conversation, but it was only able to relay translation of English to other language out, but it was unable to convert back to English from other languages after many tries.
Too slow
I bought to use on my trip to Ecuador. It doesn’t work offline as advertised. Even with cellular service very slow.
Sentiment summary
81%
Positive (4-5★)
4%
Neutral (3★)
15%
Negative (1-2★)