Review Insights · App Store
Jackpot Party - Casino Slots
Phantom EFX, Inc. · 266,347 ratings · ★ 4.6
4.6
★★★★★
266,347 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
12 negative reviews mention this · 52% of all complaints
★★★★★ "No bonuses. I have been playing this app for over 10 years. I have had the same grump in past years- no bonuses or very small wins with a bonus. Right now the game is in a famine. All you do is lose coins. I think you just lost a player. I can’t keep …" - Disappointedinyou123
2
"money"
10 negative reviews mention this · 43% of all complaints
★★★★★ "Money Grab. Fun game, but unfortunately it’s difficult to play if you don’t want to spend real money. The odds feel stacked against you so that you spend more money, which again I understand, but makes free play almost impossible." - Yakkilyn
3
"play"
6 negative reviews mention this · 26% of all complaints
★★★★★ "No bonuses. I have been playing this app for over 10 years. I have had the same grump in past years- no bonuses or very small wins with a bonus. Right now the game is in a famine. All you do is lose coins. I think you just lost a player. I can’t keep …" - Disappointedinyou123
4
"real"
6 negative reviews mention this · 26% of all complaints
★★★★★ "Money Grab. Fun game, but unfortunately it’s difficult to play if you don’t want to spend real money. The odds feel stacked against you so that you spend more money, which again I understand, but makes free play almost impossible." - Yakkilyn
5
"bonus"
5 negative reviews mention this · 22% of all complaints
★★★★★ "No bonuses. I have been playing this app for over 10 years. I have had the same grump in past years- no bonuses or very small wins with a bonus. Right now the game is in a famine. All you do is lose coins. I think you just lost a player. I can’t keep …" - Disappointedinyou123
6
"free"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Too expensive. They give too little points daily you barely get 2 -3 free spins before you have to buy points and they don’t let you win off those either…. Horrible game" - Waste of time47
7
"games"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Might as well gamble for real. I would not waste my money on this app. I stupidly spent $120 and not one single bonus for an online game that should be for fun. This is ridiculous if you enjoy casino games just go to the casino and lose for real same thing." - #$&*&$#
8
"slot"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Predatory. 4th slot app tried and they must all be connected. It is no different. They are all scam artists." - Runthemill
9
"playing"
4 negative reviews mention this · 17% of all complaints
★★★★★ "No bonuses. I have been playing this app for over 10 years. I have had the same grump in past years- no bonuses or very small wins with a bonus. Right now the game is in a famine. All you do is lose coins. I think you just lost a player. I can’t keep …" - Disappointedinyou123
10
"coins"
4 negative reviews mention this · 17% of all complaints
★★★★★ "No bonuses. I have been playing this app for over 10 years. I have had the same grump in past years- no bonuses or very small wins with a bonus. Right now the game is in a famine. All you do is lose coins. I think you just lost a player. I can’t keep …" - Disappointedinyou123
11
"waste"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Waste of my time. Absolute garbage this app is. I don’t foresee it ever changing for the better! Uninstalling and unfollowing on the X app!" - Xxxtyuinb
12
"spins"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Too expensive. They give too little points daily you barely get 2 -3 free spins before you have to buy points and they don’t let you win off those either…. Horrible game" - Waste of time47
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No bonuses
I have been playing this app for over 10 years. I have had the same grump in past years- no bonuses or very small wins with a bonus. Right now the game is in a famine. All you do is lose coins. I think you just lost a player. I can’t keep losing with very little chance of winning!
Waste of my time
Absolute garbage this app is. I don’t foresee it ever changing for the better! Uninstalling and unfollowing on the X app!
Too many pop ups.
Too many pop ups come up before you are able to just play. It’s pretty annoying and frustrating. Uninstalled.
Too expensive
They give too little points daily you barely get 2 -3 free spins before you have to buy points and they don’t let you win off those either…. Horrible game
Money Grab
Fun game, but unfortunately it’s difficult to play if you don’t want to spend real money. The odds feel stacked against you so that you spend more money, which again I understand, but makes free play almost impossible.
Might as well gamble for real
I would not waste my money on this app. I stupidly spent $120 and not one single bonus for an online game that should be for fun. This is ridiculous if you enjoy casino games just go to the casino and lose for real same thing.
Deleted
Deleted
Scam app
If none of this is real and you can’t win real money, then the bonuses and spins should hit more often. NONE OF ITS REAL. WHY TF ARE YOUR GAMES STINGY. SCAM APP.
Predatory
4th slot app tried and they must all be connected. It is no different. They are all scam artists.
RIPS YOU OFF!!!
This game is a total rip off. I started playing for free and did OK here and there, but the moment I bought credits the game changed completely. Next thing you know you can’t win anything. You’ll walk through $4 trillion in a matter of an hour. All the games take FOREVER to get to a bonus. Absolutely forever! Some of them you can’t do it at all without going through 700 trillion credits. This is the worst slot game ever created. And I’ve played an awful lot of them.
Haven’t seen a win yet on this game not even a spin back
Just when I thought the previous slot games were the worst I played this one and still have not seen a win one time. What a waste of time.
Another Slot game you can’t win
Just like ever slot app on the App Store. You cannot win without paying real money for credits
Terrible Scam Game
Game sucks. Lots of fun slots and scams you to lose and prompts pop ups every 2 seconds to try to get you to waste your money. What a joke of a trash game
Cheat
It cheats you when you are spinning bonus. Takes a long time to move from screens to add money.
Worst “Free” Slot App
Horrible slot app, love the real games but I have hit more times playing at a real casino than on this app, doesn’t matter what game you play have never hit anything above a mini and have tried with the free coins for over a year, I would never buy coins to play unless I am actually have a chance to win other wise maybe it would hit if you buy coins but impossible to win with their free coins….
2.5 million
Get 1 damn seven
1 Star
Too hard to win unless you spend money
Cash grab
Weak
No support
The app is messed up and won't let me make a purchase. I'd love to play but when I contact them they never respond to fix it. Must be they don't want my money
GET RID OF THE POP OUT TAB!!!!!!
Great game and they have taken way more of my money i would like to admit but can you guys please get rid of or make the stupid tab on the right of the screen go away. Its literally always poking out and blocking my screen and ruining some bonuses. Literally no point in it always activating when I don’t want it too. I speak for literally everyone who uses this app.
Save your money! This is a straight up scam!
Came back to edit but my first review doesn’t show up. I had over 1 billion coins and it took 541 spins to hit a bonus. And it was a bad one. My last review was not nice either. Just save your money people. Worst game in the App Store. Plus we are not playing against one another, we are playing against their machine and not real people. Just pay attention to the scores when you play in a tournament. Scam scam scam.
Too little coins
They never give enough coins. You are lucky to get just a few spins. If they want to play you need to pay. Why they say free it’s just a joke.
How you know you won’t win.
So how can you figure out when you are done “winning” tokens and they want you to buy them? When you all the awards in the game are at max, are doing the dancing win, and you’re not winning…ugh! This game sure knows how to kinda screw you. If I could post a pic of this no winning screen I would.
Sentiment summary
91%
Positive (4-5★)
5%
Neutral (3★)
4%
Negative (1-2★)