Review Insights · App Store
Jackpot World™ - Casino Slots
SpinX Games Limited · 347,425 ratings · ★ 4.7
4.7
★★★★★
347,425 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
26 negative reviews mention this · 67% of all complaints
★★★★★ "Scam to get you to download. I downloaded this for the game Sky Wheel as advertised but surprise surprise it’s not even listed in the games and I looked at every dames game" - !bobsgirl!
2
"money"
13 negative reviews mention this · 33% of all complaints
★★★★★ "Too much. Spend too much money to not win enough to make amount of playing time worth it There are times I purchased and was charged twice multiple times" - BankruptedLoser
3
"coins"
12 negative reviews mention this · 31% of all complaints
★★★★★ "Ai ads to me to delete. The ai generated ads to me to delete the app if I didn’t win 10,000,000,000,000 coins in 10 spins, so that’s exactly what I did." - PE.OW.
4
"playing"
11 negative reviews mention this · 28% of all complaints
★★★★★ "Too much. Spend too much money to not win enough to make amount of playing time worth it There are times I purchased and was charged twice multiple times" - BankruptedLoser
5
"play"
11 negative reviews mention this · 28% of all complaints
★★★★★ "Too much. Spend too much money to not win enough to make amount of playing time worth it There are times I purchased and was charged twice multiple times" - BankruptedLoser
6
"spend"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Too much. Spend too much money to not win enough to make amount of playing time worth it There are times I purchased and was charged twice multiple times" - BankruptedLoser
7
"games"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Scam to get you to download. I downloaded this for the game Sky Wheel as advertised but surprise surprise it’s not even listed in the games and I looked at every dames game" - !bobsgirl!
8
"been"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Jackpot world scam. I’ve really had enough of this app I’ve been playing these games for the last 5 years and I come to the point where I’m done being scammed by them they keep telling you over and over how fair their games are well that’s nothing but a lie we…" - mufster1218
9
"purchase"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Too much. Spend too much money to not win enough to make amount of playing time worth it There are times I purchased and was charged twice multiple times" - BankruptedLoser
10
"playing game"
7 negative reviews mention this · 18% of all complaints
11
"level"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Jackpot world scam. I’ve really had enough of this app I’ve been playing these games for the last 5 years and I come to the point where I’m done being scammed by them they keep telling you over and over how fair their games are well that’s nothing but a lie we…" - mufster1218
12
"lose"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Jackpot world scam. I’ve really had enough of this app I’ve been playing these games for the last 5 years and I come to the point where I’m done being scammed by them they keep telling you over and over how fair their games are well that’s nothing but a lie we…" - mufster1218
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Too much
Spend too much money to not win enough to make amount of playing time worth it
There are times I purchased and was charged twice multiple times
There are times I purchased and was charged twice multiple times
Scam to get you to download
I downloaded this for the game Sky Wheel as advertised but surprise surprise it’s not even listed in the games and I looked at every dames game
Waste of time
This game never loads for you to play
Ai ads to me to delete
The ai generated ads to me to delete the app if I didn’t win 10,000,000,000,000 coins in 10 spins, so that’s exactly what I did.
Jackpot world scam
I’ve really had enough of this app I’ve been playing these games for the last 5 years and I come to the point where I’m done being scammed by them they keep telling you over and over how fair their games are well that’s nothing but a lie we tried an experiment with the game me and my wife were playing the game side by side betting the exact same amount spinning the exact same amount of spins when we would land on the same wins one account would get significantly more coins than the other account didn’t matter that we were betting the same amount one account would get big wins the other account would not get half the amount but they keep telling you that it’s so fair no it’s not it’s a scam they will intentionally bankrupt you just so you have to purchase more coins from them just to keep playing and when you do purchase from them say like there mission badge the way they have it set up is if you don’t get to a certain level within so many hours you will lose the prize for that level you paid for it but you won’t get it so if you get bankrupt by them and can’t spin because you have no coins left you will lose something that you paid money for how does that work you paid for it but you won’t get it and let’s talk about when they decide to shut you down there’s nothing you can win you could spin away every last coin you have and if the game decides that you are not going to win anymore you will not and if you ask customer support how can some people win massive prizes and you are lucky to even be alive their answer is well some people just win more than others excuse me I’m betting the same amount and sometimes even more but their response is some just win more than others no this app has it’s special players that can never lose as long as you are one of them you have nothing to worry about but if not expect to pay a lot of money just to keep playing I’ve really had enough of the little games they play with people and their money I’ve actually contemplated reporting them to the federal trade commission for their questionable gaming tactics but hey keep saying over and over how fair the game is of they blame it on the machine and they can’t control the machine excuse me but didn’t you create the machine and you say you can’t control it something is very wrong there so in closing people beware of this app and there tactics they are not on the level
DO NOT BUY ANYTHING YOUR WARNED
I have played the game for sometime. And in short. Coins go missing. I tried to ask nicely for them to fix it. At first they said we don’t know. Days later. Oh you bought something. I DID NOT. So if you wanna waste time this is your game. Don’t spend $ because they have HORRIBLE CUSTOMER SERVICE. Big company BIG RIP OFF
Don’t be fooled
This Game is horrible. You make a purchase, game hits for about 10 min. Then you lose trillions. It is more aggravating than it is fun.
Cash grab
Took my 1 trillion coins away 0 bonuses but let’s throw 50 ads at you to purchase coins what a scam
Don’t play - totally rigged
Worst games ever - you might win some pots but then the losing algorithm kicks in and you will lose much, much more than your winnings. The push is always to bet higher and the multiple ads hit you - don’t purchase any coins, it doesn’t help you win - rate the game one star only because there is nothing lower.
Ridiculous
I have been playing this game for years. The games are so predictable. What’s the point of gaining points?
Also the entire game goes in cycles, ya win or you don’t. Many times I should have gotten good payouts yet the spins just fall short.
What is up with all the stupid popups? I find the more I play and up my betting the less I win. This game has gone downhill in the last year. It’s not as fun as it used to be.
You know when you spin and it adds 20% then 80% on top of that, etc to the next spin, the math is not mathing.
Also the entire game goes in cycles, ya win or you don’t. Many times I should have gotten good payouts yet the spins just fall short.
What is up with all the stupid popups? I find the more I play and up my betting the less I win. This game has gone downhill in the last year. It’s not as fun as it used to be.
You know when you spin and it adds 20% then 80% on top of that, etc to the next spin, the math is not mathing.
MONEY GRAB!
Don’t play! This game just lures you to spend ridiculous amounts of money.
Downhill
I used to love this game, but every 10 seconds they’re asking “hey you wanna buy this? Watch an add for this! Hey look, why not try this out?”
Jesus Christ, no I don’t wanna do this or that, I’m trying to play (whatever slot you’re actually trying to play).
Non-stop ads and offers and you spend more time closing those ads or getting out of whatever window it takes you to then you do playing the actual games you are trying to play.
Jesus Christ, no I don’t wanna do this or that, I’m trying to play (whatever slot you’re actually trying to play).
Non-stop ads and offers and you spend more time closing those ads or getting out of whatever window it takes you to then you do playing the actual games you are trying to play.
Changed bonus stamps to random bonus stamps for premium badge
The developers are slowly making it not worth it to spend money on game. Don’t know why they would change the bonus stamps when you buy premium badge
Ad palooza
No stop ads. Not worth the time your watching ads over half the time you’re playing
Shady company
I was using them on a pay to play app getting rewarded regularly up until I hit level 500, then when I got to level 1000 I noticed I didn’t get my 36$ reward, to find out they just stopped tracking my progress… don’t get to invested in this game, if you’re doing it for rewards from a money app, and yes I know the app(jackpot world)doesn’t pay money, but the app(top surveys)I was using to get an actual milestone reward told me that jackpot world stopped tracking my progression for my level 1000 reward
Glitches-Chest Points Don’t Add Correctly, Crashes, Reels Stuck in Spinning Mode
Glitches-Chest Points Don’t Add Correctly, Crashes, Reels Stuck in Spinning Mode. Messaged support more than once, sent screenshots, but problems continue. I’ll refrain making purchases until the problem is resolved l. Why would anyone make purchases knowing the game is faulty, bonus points/ coins aren’t adding correctly, and may times spinning bonus outcomes are predictable because same patterns. No confidence, no further purchases.
Worst casino App. Scam
The worst casino game in the store. When I spent an amount to buy a package and played, they made me win for a short time and then made me lose all my balance again in all the slots to push me to spend again. When I sent a complaint to customer service, it turned out that they are just an electronic bot and they do not have a system in the first place or control over the game. It is a frustrating thing to put your money in a game that is considered scam and designed to make you lose and take your money only winner are the promoters for this game and they are staff working for the game so I advise everyone not to spend in the game and erase it from your phone immediately.
Just a waste of money
In the beginning I enjoyed this game but realized you can easily waste money by spending casually buying packages without thinking and accidentally betting high because the slot games get confusing and when you talk to support they just tell you keep trying. If you have an addictive personality just avoid this game it will save yourself from the stress. I regret downloading this game and wish I could just get all of my money back. If this was for winning real money I would understand but come on I would expect if I spent $50 for coins it would last longer than a day.
Good luck actually being able to see the screen
DOES THERE REALLY NEED TO BE SO MANY DANG POPUPS! You can’t even play more and one or two spins before something else flashes across blocking it! Absolutely ridiculous! If I could give it 0 stars I would!
Too many pop ups and bugs
I am currently level 1500+ so I’ve been playing this game for quite a while and the only problem I have is that there is a bug where so screen comes up and you can’t exit out of it. There is also way too many pop ups. Fix this bs. I spend so much time closing pop ups I can barely even play the game.
Hey
The game needs to be redesigned! The coin packages are super expensive for what you get. If you wanna be able to bet up for higher jackpots you have to spend alot of money. Otherwise you can’t play for a grand jackpot. The free coin incentives suck. They are a drop in the bucket compared to what you need to bet for a higher jackpot. Worst app I have ever downloaded and will be getting rid of it soon! Other slot apps have way more affordable options to buy coins that make sense and you actually win decent
No action
Boring game
Bad realy bad
It's fun for the free coins but you'll never get a jack pot only minis and no matter how much you bet. You always lose more than you get I spent 300 billion beting at 300 million per spin The jack pot return is was like 800 millon realy by the way, it takes forever for you to get the bonus or trigger any banana. It's horrible. He takes the phone away that should program the game for you to get at least once in a while a big bonus but that doesn't happen, I mean they want you to spend your real money at least the got try to give you something back so you can be happy
Money Grab
Do not ever buy anything. Once you do, the game will put you in an unrealistic “lose mode”, until you purchase something else. Way better game, before my first purchase.
Worthless
Another stupid casino app that you spin for coins that have no value. It’s like playing your lottery numbers for free with no payout. Just try and match them for no reason.
cannot even be played
i just wanted necromerger gems
but on like the second game load it ceases to let me into the level... sad... please hook a brother up with some necromerger gems
but on like the second game load it ceases to let me into the level... sad... please hook a brother up with some necromerger gems
Level 4 player
I have been playing this game for years now. It used to be great! Now it’s just stressful and frustrating. Losing 100 trillion coins in one day. Having just read a bunch of reviews, it seems to be pretty standard gameplay for those of us that have stuck around for a long time. It’s just getting harder and harder to meet the daily goals, with less opportunity for reward. Definitely looking for a new way to waste some free time lol
JW
The games do not pay out well at all you end up spending all your money recharging and for the games that has to fill up like bowls or hearts or whatever they take forever to fill up so you’re just out of money and they never opened up for your bonus thumbs down for this one
This game rip off
It lets you win only when you spend money
No bonus
No bonus after buying coins don’t even waste a penny on this scam.
Gold Blast Social game
Never resolved my technical issues with game.
Platform is greedy
Great development of games, however; So expensive to purchase! Come on now!
Cards
Haven't been able to use or check any of my stamps for a very long time. Please fix.
Payout issues
In the beginning it was ok but at a certain point in the game it stopped tracking my levels and the money I spent to play. Which resulted in me not getting compensated for my participation.
Customer service had me send screen shots which I did, showing the issues and their response was stop playing that game then. I feel very mislead and with no other resolution.
Customer service had me send screen shots which I did, showing the issues and their response was stop playing that game then. I feel very mislead and with no other resolution.
Jackpot World
I have been playing this game for years . The games are very entertaining. However, in the last year I’ve found jackpots are less frequent and whatever winnings are quickly taken back. But even more upsetting is I have found that the surcharges from Apple are ridiculous! My fault for not keeping track. But I found this month alone I have paid over $100 in fees just for purchasing $4.99 or $7.99 token packs! There are more and more purchase features and fewer large winnings! Careful! Game is addicting and costly!!
Used to be great
This was my all time favorite go to slot. But, now all it does is glitch. I can’t get in to mini games, or promotions. It freezes on rewards and so much more. I have tried everything! Ugh, so frustrating and disappointing !
Connection issues
Use to be a very fun free casino app, too many network/connection errors. App takes ages to load and sometimes even traps you in screens with no cancel or exit button to get out. Once a 5/5, now a 2/5 for me
Hidden charges
My fiancé loves the app but I noticed some charges randomly appearing on my bank statement. I went back 6 mos only to find $184 of unauthorized charges.
I was told by apple to delete the app but would love to resolve this issue to be able to have my fiancé enjoy this once again.
I was told by apple to delete the app but would love to resolve this issue to be able to have my fiancé enjoy this once again.
Dissatisfied
I have been playing this game almost 24 to 48 hours first I passed level 100 for 6037% and then I tried to pass that to get to level 500 for $13.93 once I get to level 500 and I checked my app nothing is there so I keep playing and I level 515 once I get to 515. I’ll check again and still nothing is there in my opinion. The game is good up until you get past level 100 once you get past level 100 nothing is gonna happen you basically plan for your health .
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
3%
Negative (1-2★)