Review Insights · App Store
Jacquie Lawson Ecards
Jacquielawson.com · 112,016 ratings · ★ 4.9
4.9
★★★★★
112,016 ratings
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Top complaints - extracted from 4 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"emails"
3 negative reviews mention this · 75% of all complaints
★★★★★ "Perfectly Terrible. I paid for a one year membership costing $36 and sent one ecard. Thereafter, I was not allowed to send another card and was prompted to pay for another year of membership. I sent several emails using their system which were not responded to…" - Danofo
📋 All 4 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the first
I made a huge mistake ....😵💫that
I felt sooo immature myself .RATE is 6stars😘❤️🙏🥰
Simply LOVED IT 😊
👍🏻🙏🙏❤️Thank you and ARIGATO🫶🏻
From Hiroko .S
From California SD
I felt sooo immature myself .RATE is 6stars😘❤️🙏🥰
Simply LOVED IT 😊
👍🏻🙏🙏❤️Thank you and ARIGATO🫶🏻
From Hiroko .S
From California SD
Perfectly Terrible
I paid for a one year membership costing $36 and sent one ecard. Thereafter, I was not allowed to send another card and was prompted to pay for another year of membership. I sent several emails using their system which were not responded to.
Awful experience
I paid for a one year membership and was allowed to send one Ecard. Thereafter, I was denied to send further Ecards and prompted to pay another $36 if I wanted to send Ecards. So far, two emails for assistance to this vendor have been ignored. A third email was sent at this writing. What a horrible experience!
Zero customer service, unreliable app
What good are beautiful cards when the app keeps blocking access by failing to open without resubscribing, as I already did? And why do they NEVER answer help emails?
Sentiment summary
99%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)