Review Insights · App Store
JioHotstar
JIOSTAR INDIA PRIVATE LIMITED · 101,853 ratings · ★ 4.6
4.6
★★★★★
101,853 ratings
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Top complaints - extracted from 84 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
12 negative reviews mention this · 14% of all complaints
★★★★★ "Streaming. Streaming quality is terrible when I am watching sports like football and cricket my experience was so bad even I’m connected with a 100 mbps stable connection" - Arctic0007
2
"login"
10 negative reviews mention this · 12% of all complaints
★★★★★ "No login or sign up options. I tried deleting and reinstalling the app but nothing worked." - Ssmjva
3
"subscription"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Unable to use subscription properly!. App logs me out randomly and sometimes shows a black screen with no error message. AirPlay to Apple TV doesn’t work (I understand single‑device limits), but worst of all it locked my account for 24 hours citing “malicious activity.” Unrelia…" - Kalaga1
4
"doesn"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Unable to use subscription properly!. App logs me out randomly and sometimes shows a black screen with no error message. AirPlay to Apple TV doesn’t work (I understand single‑device limits), but worst of all it locked my account for 24 hours citing “malicious activity.” Unrelia…" - Kalaga1
5
"hotstar"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Hotstar. Removed hollywood from basic plan" - Jithu114
6
"shows"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Unable to use subscription properly!. App logs me out randomly and sometimes shows a black screen with no error message. AirPlay to Apple TV doesn’t work (I understand single‑device limits), but worst of all it locked my account for 24 hours citing “malicious activity.” Unrelia…" - Kalaga1
7
"work"
9 negative reviews mention this · 11% of all complaints
★★★★★ "No login or sign up options. I tried deleting and reinstalling the app but nothing worked." - Ssmjva
8
"invalid"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Stuck on invalid user session. The app is stuck on invalid user session page. Cant log out or do anything else" - y_shah
📋 All 84 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Disappointed
Not available in United States
bad
the software is the worst i have ever used
No login or sign up options
I tried deleting and reinstalling the app but nothing worked.
Hotstar
Removed hollywood from basic plan
Not working
It’s not even working on my mobile I tried a lot but not their is nothing working
Bad
It said i had no internet even if i had the finest internet connection that world has ever seen so this app is so dras
Zero star
This app deserves zero star. Streaming quality is pathetic. Unnecessary logging out and 24 hours ban out of nowhere.
Pathetic Ambani
Pathetic Ambani
Worst merger ever
Most jhatu buffering app ever
Even on speedest network
Can’t even steam a single live match
Even on speedest network
Can’t even steam a single live match
App is saying login error
I downloaded app and it says login error even tho I haven’t logged in them i uninstall and reinstall and it does same I haven’t logged in yet tho it’s just app was installed
Unable to use subscription properly!
App logs me out randomly and sometimes shows a black screen with no error message. AirPlay to Apple TV doesn’t work (I understand single‑device limits), but worst of all it locked my account for 24 hours citing “malicious activity.” Unreliable and frustrating.
Doesn’t work in USA
Terrible app, doesn’t let me login , just retry and ‘ Go to downloads’
Unable to login neither on app or website. Waste of money
Unable to login neither on app or website. Waste of money
Keeps logging out after login
OTP takes forever and once it arrives, the app just logs out!
App doesn’t work in USA
Why is this app even on the App Store if it doesn’t work
Stuck on invalid user session
The app is stuck on invalid user session page. Cant log out or do anything else
Streaming
Streaming quality is terrible when I am watching sports like football and cricket my experience was so bad even I’m connected with a 100 mbps stable connection
Need this app in USA
Everytime I download this I can’t get in it we need this appp in USA I am willing to pay the price 😭😭
app wasn’t working from fey days
Please resolve it
App not working
App does not work on international roaming jio packages
Ads even with subscriptions
Reduce ads
App not opening
App not working ,
Get black screen with “invalid user session “ tried multiple installs
Get black screen with “invalid user session “ tried multiple installs
🤬
Ma ki chut thari 😡🤬🤬🤬
Only Hindi, no original language
Is this a sort of Hindi thing to overpower shows of other languages to only be able to play in Hindi? Even the trailers get played in Hindi even if original language is available. I want to watch a Korean movie in Korean, not in Hindi!!!
Worst app ever
Terrible service. App crashes, changes geo location without the location actually having changed. Ambani keeps mooching off Indians by cornering the market. Shame of the government for allowing these crooks to operate in India with impunity
I downloaded 5time
This app such a waste.. why apply store you showing this app on apple store in united state if can’t open it or use it..:
keeps saying i don’t have contraction
downloaded the app for rolling loud india and it didn’t wanna let me make an account or anything and kept saying sever failed idk if it cause im in american but i was just trying to watch my favorite performe😔
Used to be great
Recently both iPad and iOS app seems to be broken. Live streaming doesn’t load content above data save. It doesn’t matter if I select 1080 or 720, content quality is too low
Big boss
Sabse gatiya show inki maa bhan ek kardo bc ka ki
Scripted show Bigg boss
This season big boss is unfairly evicting contestants Abhishek and Mridul, in the name of reality show this app is showing scripted show
Fake hotstar
Totally fake app and episode and most bigboss scripted
Unfair eviction of Abhishek Bajaj
Hosting platform for biased and rigged shows like BiggBoss
App login not working
It just shows retry and download button there is no way to logout or sign in again. App lacks basic feature.
Not worth the money and time
They play with viewers emotion. A true winner didn’t win in BB18 and unfair eviction in BB19.
Bias against baseer ali in BB19
I’m uninstalling this app due to one of your show biggboss 19, the show falls under “reality tv” but instead is a scripted mess to play with audience’s emotions. Baseer Ali “Audience’s favourite” in recent episode got evicted with maker’s plan and not audience voting is the turning point for many to be disappointed with the channel. Highest trended contestant baseer gave it all to the show and received bias in return! What a shame! Bring him back and I will re-install it!
Ads are absolutely driving me crazy
I played for a subscription for jio hotstar, to watch shows, but instead i am bombarded with 2 minutes worth of ads every 6 minutes of a 20 minute show. When the ad’s get over, i forget what happened before the ads started. Also to let u know im writing this review while ads are playing
Movies are played between Ads
Worst jio hotstar experience
They are too greedy to frustrate the customer to upgrade the next packages
They are too greedy to frustrate the customer to upgrade the next packages
Login issues
Cannot login. Stuck on one screen and no option to enter credentials.
Worst Big boss 19 by Salman Khan
You should endure the host actually watches the episode and then do hosting. Salman Khan hopelessly hosted this weekend. You should endure what you are showing on your channel.
Unable to login in US location
I downloaded the app and its blocking to login and saying invalid session Unable to login
Unable to login/ logout
The app just says invalid login please try logout and login but even after reinstalling it’s the same error and doesn’t even show an option to login/logout. I never created a login
Invaild user session
I just installe the app and as soon as the app opens it saya "Invalid user session
There could be a problem with your user authentication. Please sign out and sign in again." I don't know what to do.
There could be a problem with your user authentication. Please sign out and sign in again." I don't know what to do.
No 4k support for iPad Pro M4 and iPhone 16 pro max
If you want to dominate the ott platform at least maintain the standards of the platforms you’re dominating. Typical Gujju mentality no quality only rubaab business, hbo max and Disney plus apps provide 4k support to the devices i mentioned in the title. Shame on you ambani I hope your family perish in dust.
worst app
worst app i ever seen
Unable to login
Can you tell me why it’s shaking as invalid user session and what should we do get this fixed?
Add basic UI features
PiP doesn’t work for an app in 2025. Great job👏
Also, showing ads even if user has a subscription is just pure greed.
Remember: Piracy is directly proportional to corporate greed
Also, showing ads even if user has a subscription is just pure greed.
Remember: Piracy is directly proportional to corporate greed
Very bad app
Don’t use this app, there are soo many glitches and too much ads😡
4k quality doesn’t work with premium pack
4k quality doesn’t work with premium pack
Can’t download
It doesn’t work when I installed it says invalid user session vary frustrating
This App Not Working In UNITED STATES AMERICA (USA)
yeh app USA mein nhi chlta why why why
This needs to be available working outside India
I live in United States and unable to enter app or make an account. You need to make this available outside India.
+ 34 more in the clipboard copy
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
5%
Negative (1-2★)