Review Insights · App Store
JustPlay: Earn Loyalty Rewards
Gimica GmbH · 193,592 ratings · ★ 4.7
4.7
★★★★★
193,592 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"play"
14 negative reviews mention this · 41% of all complaints
★★★★★ "Way to many ads. There is way to many ads. You can even get through one game before it’s ad breaks you. I’m pretty sure while play one level on a game I was ad breakers like 3 times and that super annoying. If there needs to be ads at least wait till the le…" - Ctipp38
2
"game"
11 negative reviews mention this · 32% of all complaints
★★★★★ "Way to many ads. There is way to many ads. You can even get through one game before it’s ad breaks you. I’m pretty sure while play one level on a game I was ad breakers like 3 times and that super annoying. If there needs to be ads at least wait till the le…" - Ctipp38
3
"cash"
9 negative reviews mention this · 26% of all complaints
★★★★★ "Not opening. The app won’t open even though I want to cash out my earnings, it automatically close itself when trying to open it" - Tight Panties
4
"games"
7 negative reviews mention this · 21% of all complaints
★★★★★ "False games. I was told I could redeem at any amount, no ads, I had over 200$ and when I hit redeems just 3$ I even took a screen shot to prove it. Play time was less than half and the rest was ads. Fake fake fake" - Vanie (54)
5
"scam"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Scam. Another play to earn website with a baseless way to earn and now support staff except ai to gather common complaints won’t even let you actually be vocal and will file your complaint into a file ai ran garbage app that makes no sense" - Roy sunderland
6
"level"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Way to many ads. There is way to many ads. You can even get through one game before it’s ad breaks you. I’m pretty sure while play one level on a game I was ad breakers like 3 times and that super annoying. If there needs to be ads at least wait till the le…" - Ctipp38
7
"play game"
5 negative reviews mention this · 15% of all complaints
8
"playing"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Playing more than I needed. I had to waste my time to play for 30 mins in one game and still didn’t get my reward." - Onix Hernandez
9
"waste"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Can’t cash out. Says I can’t cash out. Not worth the time. No way to contact anyone to fix it. Even the ways I found was all ai people and not a real person so it was just a waste of time. I’d give zero stars but they don’t give that option." - Whiskeybabyy
10
"cents"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Don’t get this. I got this all again and when I get cents and play the game the other cents do not add up to the ones I have already for example if I got 20 cents and I played a game and got 2 cents I will have to 23 cents right well I go on the app and it…" - Idkyou23
11
"other"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Scam. Another play to earn website with a baseless way to earn and now support staff except ai to gather common complaints won’t even let you actually be vocal and will file your complaint into a file ai ran garbage app that makes no sense" - Roy sunderland
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scam
Another play to earn website with a baseless way to earn and now support staff except ai to gather common complaints won’t even let you actually be vocal and will file your complaint into a file ai ran garbage app that makes no sense
False games
I was told I could redeem at any amount, no ads, I had over 200$ and when I hit redeems just 3$ I even took a screen shot to prove it. Play time was less than half and the rest was ads.
Fake fake fake
Fake fake fake
6 games
It seems that you all keep that solitaire clash in ad rotation because it takes me all the way back to level one. It never closes. Always on the same It appears that you all doesn’t read the reviews. Nor read them. But I wish you did. I’m not understanding why I can’t get the newest games on the JustPlay app. Seeing my friend able to play at least 10 or 12 games. I wish I could receive a answer to my review. Thank you.
Not opening
The app won’t open even though I want to cash out my earnings, it automatically close itself when trying to open it
Downloads
To many downloads
Can’t cash out
Says I can’t cash out. Not worth the time. No way to contact anyone to fix it. Even the ways I found was all ai people and not a real person so it was just a waste of time. I’d give zero stars but they don’t give that option.
Don’t get this
I got this all again and when I get cents and play the game the other cents do not add up to the ones I have already for example if I got 20 cents and I played a game and got 2 cents I will have to 23 cents right well I go on the app and it says 2 cents do not recommend
Scam
You do not get your money it is a scam
No money
WHY NO [̲̅$̲̅(̲̅ιοο̲̅)̲̅$̲̅]
No longer available in the country
Sad to see this app is no longer working in my region. I had like maybe $3 saved and now it’s all gone. Probably should have taken it out sooner. But I didn’t know this was going to happen.Don’t waste your time downloading its no longer available to be used. Plus this app has too many ads in games it gets annoying
Sooo many ads
I hardly get to actually play the games. Some games hit you with an ad as soon as you open it. I’m used to the usual ads when you finish a level but most of the games I’ve tried also show an ad in the middle of the game. With puzzle games it was very frustrating since it broke my concentration. Got so frustrated I ended up deleting this app and will never play a game from Gimico again.
Yelianni
Es buena porque paga no mucho pero si algo, pero muy mal cada jugada es un anuncio y cada anuncio a veces pasa dos o tres y uno se aburre se cansa de tantos anuncios
Fun but not good
Pays but very very little and takes too much time and doesn’t really allow much game play but more a lot of add watching
Cap
The game do let you cash out but how be ever, it takes up to three hours before you can cash out your coins aren’t converted to what you earned and put in your time and there’s no more than a dollar or two make it make sense please
Playing more than I needed
I had to waste my time to play for 30 mins in one game and still didn’t get my reward.
No big pay only change!
Too many ads back to back and you don’t make dollars you make cents ; 100k and more points you still won’t see a dollar just cents adding up! The ads are lies to get you to download the app.
Ads ads ads
It’s just ad after ad can’t even play the game and you need to make a bunch of points just to actually get something
No Access Today. Not in the US?
I have been playing this and I love it. Until today! It now opens and says it’s not available in my country! What is going on?! Ugh!!
Ads
I had high hopes for this. The ads to doing anything ratio is insane! Im in the middle of a level and an ad pops up. An ad after almost each level is nuts. I’m done playing this
Use Something Else
I watched the cash out timer go from a minute countdown to 3 hours in real time. This is a fake cash out app.
Not happy
App is a scam, I played for 5 hours and only got 82 cents and then it wouldn’t let me cash out
Don’t do it
I hate this app so much. The games are glitchy. In order to cash out, they need to map your face. I’m not sure how this verifies your identity when they don’t map your face to sign up, so items probably training AI. Finding personal account details and figuring out how to get them to delete your account details is a nightmare. Freecash is still my go-to pay-to-play app.
Terrible app do not download
There are many other alternatives to this app like wagr, where you get earn free cash at a higher rate playing games. Also you don’t need to download a bunch of garbage games. This app pays cents for what could have been used doing literally anything else. Sorry but not worth it. The ad is misleading
Cash out
I tried to cash out and it never hit my account this app is a scam 2026
Scam
It’s a scam
Didn’t get $200 that I played for
This app will offer you $100 to play a game to level 20 but you will never see it. Even tried to reach out to whatever their customer service is and nothing. I’m owed $200 that has yet to reach my pay pal. Don’t say I can win $100 and then never disperse the funds.
Add bombs
Way too many ads I know they’re supposed to be ads but wow, you can’t even make a play on a game without a ad popping up and most of the ads are Clickbait and you can’t get out of them. They mess your phone up. They have a lot of bugs. I really tried when I first started this. It wasn’t that bad but as you go, wow there’s too many so now I’m deleting this app I found other sites that pay more and they don’t blow up your phone with ads
try any other app first
I’ve done several apps like this one but this has to be the worst. I saw the reviews and thought it must be promising, I was clearly wrong. those good reviews must be bots or paid. TOO many ads. you have to watch ads even just to see if you can cash out. they probably get paid 10x in advertising more than what they pay you for it.
Waste of time
You do 100+ levels and they don’t even give you 50 cent.
Toooo many ads
You can't complete a game without pop up ads every 10 seconds!!
Lied about treasure quest
Claim that progress only resets after you claim the prize. That is a big fat lie!!! Always resetting mine
Way to many ads
There is way to many ads. You can even get through one game before it’s ad breaks you. I’m pretty sure while play one level on a game I was ad breakers like 3 times and that super annoying. If there needs to be ads at least wait till the level is over.
Used to be good
The app use to be really good but now is says there is something wrong with my account. Won’t let me cashout and won’t let me play any games. Super disappointed because I use to love this app. Still 0 response from any kind of support…
False advertisement scam
I’ve had this app over a yr & half ago. I deleted it due to fraudulent scam activity from it. It does not allow you to get paid from playing or using the ad for free at all. You must pay fees & watch ads before getting even a sliver of payout from any winning your rightfully earned while using the app.
I would sue them if I wanted to but I ain’t that low type of person to play their own scheming game. Cause court fees and time would be on their side. Along with they would attempt to shush it by making a plea deal to pay you off to keep quiet about their illegal behavior & activities. Don’t fall for it folks.
I would sue them if I wanted to but I ain’t that low type of person to play their own scheming game. Cause court fees and time would be on their side. Along with they would attempt to shush it by making a plea deal to pay you off to keep quiet about their illegal behavior & activities. Don’t fall for it folks.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)