Review Insights · App Store
KeepCalling International
Miron Enterprises, LLC · 18,371 ratings · ★ 4.6
4.6
★★★★★
18,371 ratings
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Top complaints - extracted from 66 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"call"
27 negative reviews mention this · 41% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
2
"calls"
12 negative reviews mention this · 18% of all complaints
★★★★★ "Rate In reased. They increased the rate as soon as they realized there are more calls to Iran. Not fair." - Rebin87
3
"charged"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
4
"money"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
5
"work"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Paid and stuck. Stuck forever after I made the payment, never work. Says order status: failed" - kkkkkkkkkkkkkss
6
"phone"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
7
"service"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
8
"scam"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Scam!. They will keep charging you for no reason. This appears to be a scam and there are several complaints on BBB if you check!" - Lmtopcswjxzagkcd
9
"balance"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
10
"other"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
11
"person"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Absolute FRUAD!!!!. This telephone service business is based on total FRAUD and STEALING from its customers!! It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get con…" - appleapps2000
12
"calling"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Absolutely. This app is really awful. They will keep calling the wrong number even though you dialing the correct number and they will charge you while you were dialing. So you can easily lose majority of your credit while dialing and waiting for the o…" - kshdyxbwnsksj
📋 All 66 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Absolute FRUAD!!!!
This telephone service business is based on total FRAUD and STEALING from its customers!!
It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get connected). So that means if the connection is never established and other person doesnt pickup the phone, you're still get charged based on how many minutes you've held the phone & waited to be connected!!!!
I called the customer care and the agent said this as a part of their TERMS of service!!!
WOW! Since when stealing money from people became a part of your terms & condition of service???!!!!!
I've been using so many phone services in the past 30 years and never seen such a bluntly shameful way of running a business.
BE CAREFUL & STAY AWAY FROM THIS FRUAD COMPANY AND FIND ANOTHER TELECOM SERVICE AT ALL COSTS!!!!
It keeps charging against your available balance just for ringing the other party's number (for duration that you're waiting for the call to get connected). So that means if the connection is never established and other person doesnt pickup the phone, you're still get charged based on how many minutes you've held the phone & waited to be connected!!!!
I called the customer care and the agent said this as a part of their TERMS of service!!!
WOW! Since when stealing money from people became a part of your terms & condition of service???!!!!!
I've been using so many phone services in the past 30 years and never seen such a bluntly shameful way of running a business.
BE CAREFUL & STAY AWAY FROM THIS FRUAD COMPANY AND FIND ANOTHER TELECOM SERVICE AT ALL COSTS!!!!
Poor app
Slowwwwwwwwwwww
Absolutely
This app is really awful. They will keep calling the wrong number even though you dialing the correct number and they will charge you while you were dialing. So you can easily lose majority of your credit while dialing and waiting for the other person to respond.
Paid and stuck
Stuck forever after I made the payment, never work. Says order status: failed
Scam!
They will keep charging you for no reason. This appears to be a scam and there are several complaints on BBB if you check!
Worse app ever
It subtracts money of your account in the app even when your call doesn’t connect.
Very bad
They connect to other operator and charged me a lot , just for few seconds talking…. They charge me 7$ for maybe less than 1 minute
SCAM, SCAM, SCAM
Even 1 star is a lot the app isn’t working and they don’t refund your money, it’s just scam
Scam
It’s a scam. I paid 15 dollars, never was able to get connected and still got charged and now out of balance. They are thieves.
Charged Without Any Call Being Answered
I am very disappointed with this app. I added $5 balance to call Iran, but none of my calls were answered and I did not have a single conversation. I only tried calling a few numbers, there was no answer, no voice, no connection, and still my entire balance was used up.
How is it possible that my balance goes to zero when nobody even answered the phone? I received absolutely no service and still got charged. This is very frustrating and feels unfair. The app should not charge users when no call is connected. Please fix this issue and explain how this service is supposed to work.
How is it possible that my balance goes to zero when nobody even answered the phone? I received absolutely no service and still got charged. This is very frustrating and feels unfair. The app should not charge users when no call is connected. Please fix this issue and explain how this service is supposed to work.
I can’t sign up
You’re app need an attention, I can’t even sign up!!! The address filling is complete but can’t dismiss the keyboard to hit next. You better audit your app with Claude code in order to get the basic functionality to work!!!
Don’t waste your money
I paid six dollar to make an international call but it just reducing my credit balance
Thieves
The app charges you for connections that aren’t made. Taking out of your balance even when the connections don’t go through. Ridiculous.
Charging for no reason
When you use this app, be aware of getting charged (credit usage) for NOTHING. Even when you attempt to make a call and is not able to even get connected, you can watch your credit getting drained for no reason! Total nonsense!!
It’s a scam
Never managed to have a successful call. Charged me anyway. It’s a scam. Not working properly. I would give zero stars if possible.
Misleading app - Charges without real calls
This app does not work properly for calling Iran. It charges you even when the call doesn’t connect. In some cases, a robotic voice answers instead of the person you’re trying to reach, and you still get charged for it.
Don’t pay even a penny
It’s a fraud
Scam
Deceiving, you pay but never are able to make any phone calls!
Scam
The app is completely scam. I tried to call several times, it didn’t work but it charged me!!!
I need refund.
I need refund.
Mic doesnt work
Sat in the call queue for 10 mins for my customer service and they couldn’t hear me…
Scammers. Look for another option.
The moment I paid for credit, I was logged out of my account and can’t log back in ever since. The app doesn’t recognize my email address and I am not able to contact customer service. Terrible…
Poor line
Could not hear the other person the entire time of our call!
Scam
This app is a scam. I bought 5$ and I just use the half of the balance after 1 minute of ringing without even anyone answering the phone.
Paid but no credit on account
This app is broken! I paid and apple charged me but they didn’t credit my account! So can’t use it! Customer service is super slow! What’s going on?
Simply cheating
Try their best at cheating you. They round costs to the minute, and as soon as you try to make a call the timer starts so if you are waiting for 10 seconds and then the line drops or the person forms topic up, you pay for the minute
Not a a good calling App
Why when I make a call to my contacts it dials to a different person, my account balance goes down for a not accurate call. That’s frustrating.
Does not work with iOS 26.2
The app is frozen and as good as nothing since iOS 26 upgrade DO NOT purchase their product if you have iOS 26
ALL CALLS GO SILENT AND DROP!! This is CHEATING!
Update: regardless is whatever the company says in respond to my review, the app continues to suck and they cheat by forcing us hang up if the call takes more than 15 min, because the call GOESSILENT!!!! This is not a reliable app and I wouldn't buy again the monthly membership I just bought to call the US from abroad. This app has been a huge FRUSTRATION in the last few weeks because ALL calls DROP at some point (usually at around 110-15 min) because the app makes the call go SILENT on both ends!! That means I can't hear the other party and the other party can't hear me at some point and the call ends even if we are still talking!!!! How can this app be on the market providing this type of horrible and unreliable service????
Disconnect
Awful service !second time during conversation just disconnected….
Very bad
It cut off many time take money for minted that not been talking
통화품질 개선 필요
자꾸 소리가 찌그러지고 카퇴 통화보다도 먹먹해요. 개선해주세요.
Fraud
Paid to call and it doesn’t let me because I am on USA and it said offline calling is not supported in this country . And after while I can’t log in , it doesn’t let me . Wasted my money and can’t call
Call quality
Call dropped and cranking sounds periodically
Session expired
Bought a plan on this app on 2 separate accounts and the same thing happened twice. It just kicks you off and says session expired and then your unable to log back in
Never gets through to the phone number I dial
Connects to random people. Never worked
ABUSING WAR - FRAUD FRAUD!!!
This company has fake recorded voice automation of persian people answering the phone and saying they can’t hear us - the same recording is placed when we call any number and the person says the same things. Tried 15 different phone numbers. FRAUDULENT! Dipping bread in the suffering of Iranians abroad trying to get in touch with their family members during a war.
Scam
My balance went down drastically and I wasn’t able to make a single phone call
very poor
the app
does not
work (iPhone 16,
iOS 18.5).
plus i was charged twice for s line license
does not
work (iPhone 16,
iOS 18.5).
plus i was charged twice for s line license
Call dropped
Call dropped after 20 minutes
Terrible quality
Noise on the line, my correspondents can’t hear a word. Worthless app. Avoid at all cost, I’ll report them to Apple
Cannot complete Join
Fails to onboard. Big fail.
Extremely slow and unresponsive
The app needs to be fixed. The keyboard does not respond promptly and takes forever. I gave up
Keep failed calling
I just bought $5 balances but keep failed calls. How can I refund my money?
The other side was not able to listen to me
Very bad service!!!
Calls interrupted
Every time call just drops.
Drops calls
In middle of talk it drops it, seems connected call is still on but neither of callers can communicate
Please improve
The owner invested nothing into improving this app! My 6 year old cousins could make a better app
Call dropped
My calls kept dropping and I couldn’t hear anything from the phone so I’m going to call them back tomorrow
City off
It always cut off in the middle of a conversation.
Fraud
Don’t install and don’t buy voice credit! I tried to use it and paid money for voice credit. The app reported error for not being able to process my payment, and asked me to pay again. But in fact, that amount was deducted from my Apple account. This is a complete fraud!
+ 16 more in the clipboard copy
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)