Review Insights · App Store
Keto Diet App & Recipes
Drama Labs GmbH · 29,349 ratings · ★ 4.7
4.7
★★★★★
29,349 ratings
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Top complaints - extracted from 81 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
35 negative reviews mention this · 43% of all complaints
★★★★★ "Subscription for a Recipe Book?. All I want is keto recipes. I would pay a cookbook price for that. No chance in hades I’ll pay a subscription fee every month for it." - Mistfall
2
"recipes"
27 negative reviews mention this · 33% of all complaints
★★★★★ "Subscription for a Recipe Book?. All I want is keto recipes. I would pay a cookbook price for that. No chance in hades I’ll pay a subscription fee every month for it." - Mistfall
3
"free"
27 negative reviews mention this · 33% of all complaints
★★★★★ "Rip off. There’s no free trial and no lifetime (I hate subscriptions). I can’t even browse the app without paying. I think all these recipes were generated by AI. They all have 6 ingredients. I don’t know if they were vetted and taste any good. Als…" - starvoyager44
4
"money"
18 negative reviews mention this · 22% of all complaints
★★★★★ "DO NOT BUY. A bit annoyed you can’t explore the app first - immediately paywalled. Fine, I did my yearly membership. No trial as other posts suggested, but that’s fine, only $20 for a cookbook. I want my money back - this is a travesty. The same re…" - mickey1928geo
5
"trial"
14 negative reviews mention this · 17% of all complaints
★★★★★ "Rip off. There’s no free trial and no lifetime (I hate subscriptions). I can’t even browse the app without paying. I think all these recipes were generated by AI. They all have 6 ingredients. I don’t know if they were vetted and taste any good. Als…" - starvoyager44
6
"paid"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Do not buy. I paid the $35 annual subscription and did not receive one recipe! No customer support of course. This app is a scam." - Cyndee577
7
"info"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Great until it’s not. I was enjoying the many recipes until they were deleted from “my cookbook” overnight. I the n added again and they were again deleted overnight. I am not finding any contact info to assist with problem. Therefore they are getting a negative…" - TheRealFakeDantdm
8
"waste"
12 negative reviews mention this · 15% of all complaints
★★★★★ "Rip off. There’s no free trial and no lifetime (I hate subscriptions). I can’t even browse the app without paying. I think all these recipes were generated by AI. They all have 6 ingredients. I don’t know if they were vetted and taste any good. Als…" - starvoyager44
9
"year"
12 negative reviews mention this · 15% of all complaints
★★★★★ "DO NOT BUY. A bit annoyed you can’t explore the app first - immediately paywalled. Fine, I did my yearly membership. No trial as other posts suggested, but that’s fine, only $20 for a cookbook. I want my money back - this is a travesty. The same re…" - mickey1928geo
10
"scam"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Scam don’t buy. This app is a scam. You can’t stop billing after canceling subscription. Now I have to dispute this with the bank since there is no way to contact this company!!!" - Reppin Texas
11
"immediately"
10 negative reviews mention this · 12% of all complaints
★★★★★ "DO NOT BUY. A bit annoyed you can’t explore the app first - immediately paywalled. Fine, I did my yearly membership. No trial as other posts suggested, but that’s fine, only $20 for a cookbook. I want my money back - this is a travesty. The same re…" - mickey1928geo
12
"downloaded"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Paid for a month no recipes were downloaded. Total ripoff !!!!!!. Don’t waste your money" - Dissatisfied @
📋 All 81 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Subscription for a Recipe Book?
All I want is keto recipes. I would pay a cookbook price for that. No chance in hades I’ll pay a subscription fee every month for it.
Rip off
There’s no free trial and no lifetime (I hate subscriptions). I can’t even browse the app without paying.
I think all these recipes were generated by AI. They all have 6 ingredients. I don’t know if they were vetted and taste any good.
Also, the chat assistant doesn’t work.
Most importantly, if I try to save recipes, they are gone the next day. So I wasted an hour browsing recipes. Rip off!
I think all these recipes were generated by AI. They all have 6 ingredients. I don’t know if they were vetted and taste any good.
Also, the chat assistant doesn’t work.
Most importantly, if I try to save recipes, they are gone the next day. So I wasted an hour browsing recipes. Rip off!
No Recipes
Not sure if there is a glitch but no recipes loaded. Refunded thanks to Apple. Save your $$.
Scam don’t buy
This app is a scam. You can’t stop billing after canceling subscription. Now I have to dispute this with the bank since there is no way to contact this company!!!
Do not buy
I paid the $35 annual subscription and did not receive one recipe! No customer support of course. This app is a scam.
DO NOT BUY
A bit annoyed you can’t explore the app first - immediately paywalled. Fine, I did my yearly membership. No trial as other posts suggested, but that’s fine, only $20 for a cookbook. I want my money back - this is a travesty.
The same recipe with slightly different names posted at least ten times, sometimes with a variance of “serve with asparagus”, is just a case of inflating your numbers. Of critical importance is that YOU CANT SAVE RECIPES!!! You can mark as Favorites, and it’ll stay in My Cookbook, but if I close the app, ALL MY FAVORITES DISAPPEAR!!! What’s the use of a reference that you can’t save?? I spent an hour flipping through recipes, saving ones I would love to try - went back later, and found my saved recipes are GONE!! Reinstalled, restarted my phone, same results. I’m an IT tech by trade - and ran through several paths - nothing changed. This is garbage.
Reiterating - buy anything else. Buy a freaking cookbook from Dollar General if you want - at least that one can be bookmarked with a spare piece of paper. DO NOT BUY THIS PRODUCT.
The same recipe with slightly different names posted at least ten times, sometimes with a variance of “serve with asparagus”, is just a case of inflating your numbers. Of critical importance is that YOU CANT SAVE RECIPES!!! You can mark as Favorites, and it’ll stay in My Cookbook, but if I close the app, ALL MY FAVORITES DISAPPEAR!!! What’s the use of a reference that you can’t save?? I spent an hour flipping through recipes, saving ones I would love to try - went back later, and found my saved recipes are GONE!! Reinstalled, restarted my phone, same results. I’m an IT tech by trade - and ran through several paths - nothing changed. This is garbage.
Reiterating - buy anything else. Buy a freaking cookbook from Dollar General if you want - at least that one can be bookmarked with a spare piece of paper. DO NOT BUY THIS PRODUCT.
Paid for a month no recipes were downloaded. Total ripoff !!!!!!
Don’t waste your money
Great until it’s not
I was enjoying the many recipes until they were deleted from “my cookbook” overnight. I the n added again and they were again deleted overnight. I am not finding any contact info to assist with problem. Therefore they are getting a negative review until they reach out to me. I am very frustrated.
Scam
I downloaded this app and paid 8.99. There are no recipes and inside the app are more apps to download. It just says no recipes found. Tried the filter and still no recipes. I immediately cancelled. It’s a scam. I’m out $8.99. Glad I didn’t pay for more up front. Don’t download this app. Wow.
Waste of money
Do not waste your time or money on this app. Not at all user friendly. Can’t search, print, share. Every time I favorite recipes to my cookbook it resets the next time the app is opened and my cookbook is empty.
Recipes all gone
I signed up and the recipes had good information and were easy to follow. I saved some recipes in the app. The very next day they’re all gone. The support link takes you to their privacy page. I’m going to notify Apple of a fraud app on their marketplace.
Waste of time & Costs money
Waste of time & Costs money at the very beginning. This is one of those apps you download and delete the same hour.😒
Not free at all
It gets you the table of contents to look at for free
Scam-Do not pay!
I purchased the $19.99 annually for the 2500 keto recipes. It opened once when I paid. Now when I log in , it shows zero recipes and takes me to the pay page again. I tried multiple times. Beware of this scam!!!! I clicked app support and it takes me to a pdf document with their terms and conditions. There’s no support , no way to reach out to anyone.
Lies
Immediately took money and is not helpful at all
Waste of money
Seriously do not purchase this App!
Unless you want to pay for keto recipes. That’s it! Nothing more. And there isn’t that many options either. This app is a scam. I cannot express this enough do not buy this. I paid $20 former literally a handful of recipes…there is nothing else. All of this is free information on the web.
Unless you want to pay for keto recipes. That’s it! Nothing more. And there isn’t that many options either. This app is a scam. I cannot express this enough do not buy this. I paid $20 former literally a handful of recipes…there is nothing else. All of this is free information on the web.
It’s okay
I’m not sure what all these good reviews are for. The app just has some info on what a keto diet is and what kinds of foods to eat. There is no listing of common foods, no tracking, or meal planning features. It’s just a bunch of infographics. For $12.99 a month, it’s not remotely worth it to me.
Bring back the search option!!!
Why would you guys remove the search tool? I cannot find any of my fave recipes bc no search & categories all too similar. Loved the app before this last “update”. It’s a no for me.
Really?
I signed up for this because it sounded great. All the recipes and info. So I paid the $40 for the year. But then when I got into the app, I noticed that the info is VERY basic, and there are very few recipes for the price. There are many categories, but some of the recipes are in multiple categories, which makes it seem like there are more than there actually are.
So I cancelled my subscription right away to avoid getting billed next year. I hadn’t known when I signed up that there was a free trial period. I feel like I should be refunded my $40 because I cancelled within the trial period.
Very disappointing.
So I cancelled my subscription right away to avoid getting billed next year. I hadn’t known when I signed up that there was a free trial period. I feel like I should be refunded my $40 because I cancelled within the trial period.
Very disappointing.
Very bad
Very, very bad
Refund
Hello, I purchased this app today and within minutes of downloading it I realized I downloaded the wrong app. This is not what I wanted so I am currently asking for a refund I paid for a yearly subscription and with tax in amount of $26.65. I attempted to email the company, but the email evidently is not correct because I got a message saying it was not sent. I canceled the subscription within minutes. Please advise.
Thanks
Thanks
Desesperado
Desesperados por dinero ni te dan un lapso de prueba
They charge you without letting you know
I downloaded the free app and then they started charging $39.99 per year!!! Without notifying me!!! Sneaky and unethical business practice! Beware of the fine print in their T&Cs!!!
Subscription required
Doesn’t tell you you need to subscribe to access full app. Its 4.99 p/ week, what a joke
Worst app for Keto. Learned more from Youtube
This app is non refundable, and very few useful recipes. Tons of dips but what can you use the dips with? Haven’t seen any new recipes in a while. Geared more towards woman.
Rip off
I tried the free app and was automatically put on the yearly subscription for $39.99. What??!!! I canceled but no ... charged anyway. Stay away from this one!
WORST
Don’t PUT YOUR CARD INFO ON THIS APP !!!!!
Doesn’t update often
Even if you subscribe, the menu does not update. Why pay for a year subscription without having weekly updates on the food selection? Doesn’t even do monthly updates. A waste of money. Don’t buy!!!!
DON’T DOWNLOAD! Not a trial!
I downloaded this to see if it had any recipes I might want. Looked at it for 5 minutes tops. Didn’t see anything I liked so I immediately unsubscribed. I was charged almost $40. Suppose to have a 3 day trial. It’s been several days and still it hasn’t come off my account. Don’t even look at it. You won’t get your money back. Now I have to go to my bank to get a refund. D
Impossible to use
First screen: already forcing people to subscribe. No way to skip ahead to actually see if this app has any merits. Deleted.
Cost money
I can’t even use the app with out it always popping up that I need to subscribe totally a waste of time
Won’t open without subscription
Will not go past the forced subscription pop up page without signing up. No remind me later option or anything. Garbage!!
Not free
There’s nothing free about this app. The very first time you open it it prompts you to get a subscription. Delete.
Not a free app
Free to download, not free to use. Can’t even browse the app without committing to a subscription.
Unusable without paying money.
Downloaded the app, was excited to open it and see what resources might be available in front of the paywall. Answer: None. The only page available is a “Cancel any time!” subscription page. No teaser recipes, no option to use the app for a week, just an immediate demand for money. No thanks. Immediately deleted.
Fraud and app doesn’t provide nutritional information
They are frauds telling you free trial than charging you A LOT for a year subscription you never wanted and they refused to refund me.
The app is awful it’s hard to navigate and doesn’t provide the nutritional info you need to start with Keto dieting.
Also there aren’t recommendations or recipe foe the price they charge they disgust me!
The app is awful it’s hard to navigate and doesn’t provide the nutritional info you need to start with Keto dieting.
Also there aren’t recommendations or recipe foe the price they charge they disgust me!
No free
Says free app but before you can even open that app you have to agree to 3 days free then $39.99 a year I can’t even see if I like the app first
Scan
Scam app. Never ending subscription scam. Don’t even waste your time. I can’t believe this app has 4.7 stars... yet if you read through the reviews they are mostly negative!
Kicked me out
I paid for one year and after a few months it didn’t recognize me so I had no access to my account. I had to buy another year after my expiration date. I have no idea to get a hold of customer service
Signed me up unknowingly and charged me 39.99
I don’t really know how, but never agreed to pay for this, or it was done deceivingly. I need a refund please.
This has never happened to me with other apps.
This has never happened to me with other apps.
Subscription issue
After purchasing a subscription- can’t view the content , it’s asking for make a purchase again even though I made a payment already.
Bad subscription process
I tried the apps and forgot to delete it from my iPhone. 3 days later I found that the subscription became effective even if there’s no message to alert me. I want to get my money back but no support to contact.
Very very bad application.
Probably professional thieves
Very very bad application.
Probably professional thieves
Horrible service
Let me start off by saying I wanted to really like this app. I tried a couple of the recipes during the trial period and loved them. My issue started immediately after I paid the 39.99 yearly subscription. The app locked up saying I needed to pay another 39.99. When I to to iTunes is saying I’ve already paid for the subscription. However the app is saying my phone can’t connect to my Apple account which is false.I chose the link for customer support only to find a document telling me what’s being done with my data and my privacy. At the very bottom of the document is an email address for support so I copied that and sent the letter.
However when I click send I was informed that the email address is invalid.
So I am beyond displeased right now and I would like a refund immediately.
However when I click send I was informed that the email address is invalid.
So I am beyond displeased right now and I would like a refund immediately.
Greedy
Must’ve been free at one point but now you can’t even look past the subscribe page. I can tell you how many apps I upgraded from the free version after a few weeks or months of use. 3 day trail WITH subscription is a no go from me. That just tells me they have no faith that their app is good enough to get users to want to upgrade. Deleted immediately.
Have to pay for using
You HAVE to pay in order to get into the app, there’s no “free”. What’s funny is I went into the front page and was asking me what I think it’s the starting price, I clicked no and it then it sent me to a limited time offer.
I understand that it’s an app, takes time and money, but for the poor people like us who don’t have enough money to use on apps like this save yourself some time before you waste space on your phone and get upset by having to buy before using.
I understand that it’s an app, takes time and money, but for the poor people like us who don’t have enough money to use on apps like this save yourself some time before you waste space on your phone and get upset by having to buy before using.
Hate it
As soon as I downloaded it and opened it it forces you to subscribe and pay an annual fee I hate apps like that I just delete right away I’m not gonna buy what what I don’t understand yet at least have some kind of free content
No use
I paid for the subscription for a year and half into it deleted my subscription and I have to pay again. My subscription isn’t over until Jan 11. Why do I have to pay again? Don’t bother...
Not a free app
Read the reviews and was pretty impressed about everything people were talking about for free. Nope. To even start you have to enroll in a subscription. No thanks
scam
Paid annual subscription starts immediately after you downloaded the app. Forget about 3days of free trial, you will be charged $44.99 on day one!
Free in the AppStore, but is it really?
It will immediately make you sign up for a $30 subscription.
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Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)