Review Insights · App Store
Kickbase - Fantasy Soccer
Kickbase GmbH · 215 ratings · ★ 4.3
4.3
★★★★★
215 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"fantasy"
11 negative reviews mention this · 61% of all complaints
★★★★★ "Terrible app for fantasy. This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is st…" - bennd over
2
"basic"
6 negative reviews mention this · 33% of all complaints
★★★★★ "Terrible app for fantasy. This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is st…" - bennd over
3
"features"
6 negative reviews mention this · 33% of all complaints
★★★★★ "Terrible app for fantasy. This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is st…" - bennd over
4
"league"
6 negative reviews mention this · 33% of all complaints
★★★★★ "Terrible app for fantasy. This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is st…" - bennd over
5
"other"
6 negative reviews mention this · 33% of all complaints
★★★★★ "Terrible app for fantasy. This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is st…" - bennd over
6
"play"
5 negative reviews mention this · 28% of all complaints
★★★★★ "Terrible app for fantasy. This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is st…" - bennd over
7
"players"
5 negative reviews mention this · 28% of all complaints
★★★★★ "No rolling lockout and expensive. It’s absolutely idiotic for them to not have a rolling lockout for players. MLS lineups are too unpredictable for this. You need to pick players for all of the weekends games by noon on Saturday and almost everyone ends up with a few play…" - Mountaindewd454
8
"free"
5 negative reviews mention this · 28% of all complaints
★★★★★ "No rolling lockout and expensive. It’s absolutely idiotic for them to not have a rolling lockout for players. MLS lineups are too unpredictable for this. You need to pick players for all of the weekends games by noon on Saturday and almost everyone ends up with a few play…" - Mountaindewd454
9
"team"
5 negative reviews mention this · 28% of all complaints
★★★★★ "Let Down. App is just bad. Hard to maneuver through it, glitches, and it’s difficult to change your teams around. Annoying enough that a made it 4 weeks and decided to delete it." - Tim S….
10
"teams"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Let Down. App is just bad. Hard to maneuver through it, glitches, and it’s difficult to change your teams around. Annoying enough that a made it 4 weeks and decided to delete it." - Tim S….
11
"game"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Hellooooo?????. somehow the app is not registering 3 members of my squad at the start of game day despite having a full squad assigned merely minutes prior to the lockout. not the first time i’ve experienced this issue. once again, a TERRIBLE app." - rueencouleur
12
"behind"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Terrible app for fantasy. This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is st…" - bennd over
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Let Down
App is just bad. Hard to maneuver through it, glitches, and it’s difficult to change your teams around. Annoying enough that a made it 4 weeks and decided to delete it.
Hellooooo?????
somehow the app is not registering 3 members of my squad at the start of game day despite having a full squad assigned merely minutes prior to the lockout. not the first time i’ve experienced this issue. once again, a TERRIBLE app.
Terrible app for fantasy
This app has so many issues. Like most others it seems to be such a great app for fantasy at the start. But once you actually start to use it the app shows you what it’s really about. The MLS has done a partnership with a company that is strictly trying to make money and not a solid product for fans to enjoy. The app is something like 6$ month for basic fantasy features like seeing your opponents lineups in your league. Completely outrageous and shouldn’t be a thing. They have so many other options to put behind a paywall but this is a basic feature which shouldn’t be behind it. Also the point system doesn’t quite make sense. Just stick to the basic win or loss with points. Also having a deduction if you don’t have a starting player is stupid. And when a player doesn’t play you get disqualified for the whole week. The overall design of the app is probably the only beneficial thing. It’s well design besides some features like the captain system and others mentioned it’s good. But if you want to play fantasy with your friends this is not the app for now. My friends have all deleted the app and will probably not play MLS fantasy again because of this. Good job MLS for screwing over your fans once again.
No rolling lockout and expensive
It’s absolutely idiotic for them to not have a rolling lockout for players. MLS lineups are too unpredictable for this. You need to pick players for all of the weekends games by noon on Saturday and almost everyone ends up with a few players getting zero points because they get scratched from the lineup last minute. It forces you to spend forever trying to figure out who’s going to play instead of just picking the best players. Also you need to pay $60 to get basic features that are included for free on every other fantasy sports platform. I’m disappointed MLS ever partnered with them.
Awful experience
Genuinely awful fantasy game
Have to pay to even play fairly
We can’t look at other players teams in the league or look at player stats unless you pay $60 a year. MLS fantasy was better as it was user friendly and free to play. Player stats were available and moving to this app was just a downgrade. I am really disappointed this season.
Disgrace to Fantasy
MLS Fantasy has been ok for the last 10 years or so. Never great, never terrible. Some years better than others. I have done MLS fantasy every year for YEARS. Kickbase has made me drop it completely. What do you mean I can’t even see my opponents team without paying for a subscription? Why is it so difficult for me to select which player I want to captain? Why can’t I make changes to my team after the FIRST game of the week starts? I don’t know a single other fantasy system in any sport that works that way, if a team sheet comes out and a player on my team isn’t in the starting 18 I should be able to switch it. This is actually one of the most ridiculous cash grabs I’ve ever seen and it’s a complete disgrace that MLS switched systems. I hope everyone stops playing until things are changed.
Basic features behind paywall
I like the idea of this app, and I’m currently using the free trial, however already frustrated by how difficult it is to tell basic things about the players through the search function (you can’t search by team, for instance, and though they say photos are available many times they are not. And it’s confusing that you may be searching for a player and not see them, only to realize you’re not looking in the right category. Also, it’s really NOT intuitive telling which players are injured or not). There are very limited options for rulesets when you start your own league (you can only do the “Arena” mode and essentially can only set a salary cap). And how much stuff even with the free trial is behind a paywall. And once the free trial goes away I’m sure the features will be even less. I hope that MLS can work with Kickbase to improve the feature set that you get in the free tier. Let’s get as many people playing MLS Fantasy as possible!
Do not waste your time.
Worst fantasy app out there. Complete waste of time setting a league up. Honestly this has to be a scam if you see how poorly this app is set up.
Unsure
I’ve been active on MLS Fantasy for a little over 5 years roughly. I’ve also had the chance to win the weekly challenge do it the prize of at that time $150. Anyways I wanted to give this new app a try but unfortunately it was to big of a change of what we were use to. I love fantasy leagues but will be so sitting out this year. Good luck to everyone
Application is not accessible for users who are visually impaired and use Apple voice note
It is disappointing to receive an email from MLS informing me about this new official fantasy application, but only discovered that it is not playable if you are visually impaired and use Apple voice note. After poking around, and then returning to the App Store, I see the developer did not bother to indicate whether the game is accessible or not, which kind of tells me That if they didn’t bother to say anything, it’s probably not. if I’m wrong, please let me know, but otherwise - - Kick base and MLS lost a potential customer…
Disappointed in MLS
So different from what has been around. $60 to see pictures of players? All that says is MLS is CHEAP. Pennywise and pound foolish.
Too expensive, too complicated
Sure, you can play for free. But so many features are locked behind the paywall. There’s no MLS-wide league, or league for fans of a team. The three budget modes are confusing. And some basic functions don’t always work (eg the slider to confirm certain choices). Not so fun.
It sucks
When you make a lege you have to stick with the role but why wold you want a 6 man team and WHY IS MEISSY 65 MILLON AND SON 55 MILL$$$$ but when you make a team you can’t go back
Do Not Reccomend
Basic features like seeing other teams scores are locked behind a pay wall, team budgets are completely unusable with how expensive players are, stated rules are contradictory, and much more. I loved MLS fantasy but will now have to move to a different app like SofaScore. This is truly disappointing.
Non-stop crashes
Just downloaded on a recommendation from a friend and I can’t get past the signup screen. The app immediately crashes. I’ve reinstalled three times and restarted my phone, nothing helps
Seems okay until you have to pay
Nice at first seems like a good fantasy app until you learn that you have to pay for just basic features. Like what do you mean I can’t check other teams in my league unless I pay $60 a year or more. There’s a lot more examples too trying to make you pay for things that used to be free is ridiculous. Probably gonna delete and not even play fantasy this year
App crashes every time i open
App fully crashes for me every time I open, tried redownloading and it still persists, just a heads up
Sentiment summary
84%
Positive (4-5★)
1%
Neutral (3★)
14%
Negative (1-2★)