Review Insights · App Store
Kik Messaging & Chat App
Medialab - Kik · 483,624 ratings · ★ 4.3
4.3
★★★★★
483,624 ratings
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Top complaints - extracted from 71 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"people"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Too many scammers. I used to use this app 10 years ago. I had a lot of fun on it. I haven’t been on it in a long time. Downloaded the app again. So far the first 20 people that have messaged me are scammers. I don’t know why this app still exists." - Idontknowabouthis
2
"load"
8 negative reviews mention this · 11% of all complaints
★★★★★ "GARBAGE. App is always freezing and taking long to load messages" - yungboi2276
3
"bots"
8 negative reviews mention this · 11% of all complaints
★★★★★ "To many bots. To many bots" - Delaware10inbbc
📋 All 71 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Support
Got banned off of live for absolutely no reason wasn’t showing my face wasn’t saying anything inappropriate was just simply chatting with friends and got permanently banned when ive seen other do unspeakable things i tried to contact support and ive never even got a response back
Doesn't work
The app freezes
GARBAGE
App is always freezing and taking long to load messages
Too many scammers
I used to use this app 10 years ago. I had a lot of fun on it. I haven’t been on it in a long time. Downloaded the app again. So far the first 20 people that have messaged me are scammers. I don’t know why this app still exists.
To many bots
To many bots
Does NOT start on iphone
App keeps freezing when started and never loads on latest iphone ios and yes kik all is updated. Kik software sucks for years now.
Please update Kik
Please update Kik
😪
The app is weird, made me uncomfortable. Looks like a bunch of creeps on there.
went wayy downhill 👎
used to love this app back in 2017-2019. the ads, the lives, the bots… its horrible now
Alerts even when you turn it off
I want to be alerted for some but not all. Kik update doesn’t seem to care. Broken again
DYING BUG RIDDEN GARBAGE
This app was good years ago. As of 2026 it’s filled with bugs, bots, and scammers.
Faulty app
App for tablet needs to be cleaned up. Many bugs, many faults,
I no longer this Kik anymore
Bad rate I put one star period
Fix it
It keep acting up, it won’t let me login or make a new one
Subscription Scam
App has always been glitchy and had the occasional ad or two. Not a big deal. However now it’s FULL of ads that cause it to glitch out or become unresponsive.
There was an in app prompt for a “free beta version” of their “ad free” version. Well, despite the screenshots I have showing it was marketed as a “free beta” they charged me anyway in full. Apple Store says no refund. Developer said to contact Apple Store for refund and said it’s Apple’s problem not theirs.
This has always been a questionable app but I honestly thought they were actively improving the user experience. Turns out they are just defrauding people now.
Stay away.
There was an in app prompt for a “free beta version” of their “ad free” version. Well, despite the screenshots I have showing it was marketed as a “free beta” they charged me anyway in full. Apple Store says no refund. Developer said to contact Apple Store for refund and said it’s Apple’s problem not theirs.
This has always been a questionable app but I honestly thought they were actively improving the user experience. Turns out they are just defrauding people now.
Stay away.
predators
Apple remove this app!!!!
This app is the most unsafe for teenagers with no safeguards to protect them. There are no parental controls and grooming starts within a few moments of opening an account. This app should be shut down immediately. Lives are being ruined. People have died. People have been imprisoned and there are no safeguards for anyone. Any parent reading this should uninstall the app immediately. Our children are being put in danger.
This app is the most unsafe for teenagers with no safeguards to protect them. There are no parental controls and grooming starts within a few moments of opening an account. This app should be shut down immediately. Lives are being ruined. People have died. People have been imprisoned and there are no safeguards for anyone. Any parent reading this should uninstall the app immediately. Our children are being put in danger.
$$
You literally cannot use it unless you purchase an annual plan or an ad-free plan.
Issues with no end in sight
I use to use this app from time to time but now it’s got a mountain of problems, chunks of ads, thinks take months to load or don’t even load at all, the app crashes consistently, logging in is a hassle recently because it can’t verify anything and that’s just a few off the top of my head.
Updated my phone and can’t log in
Since the new update on my phone it won’t let me log in. It just keeps closing the app. Hmmmm
App always Crashes
App keeps crashing whenever you login or open the app
Sooo sloooow
App is so slow . When you go to open you gotta wait forever for it to load your conversations, it’s ridiculous.
Terrible app
Too many ads, interrupts conversations. Log in issues. Crashing issues. How does this still exist?
terrible
just as bad as 15 years ago
Please delete your company from every region
I can’t recall how many times kik users delete their account (rage & fake trust farming) when talking wasting your time and energy like Reddit what damn thing in y’all’s app possesses people to block and delete their account when in mid conversation? y’all need to IP/Hardware ban people who delete their accounts mid conversation or just delete this app all together y’all are trash devs bro.
Verify my account please
Please
Doesn’t update Just loading
It seems as of last update. It does not update or load on the main page and one clicked on group it just says connecting.
Hm
Kinda sucked anyway but now why is it trying to make people pay for it to be ad free like there is no x to go away from it. Lets you pay monthly or pay yearly
Disappointed
The glitch on your app is too much it stops loading for no reason at all
Boo
Horrible
Wouldn’t recommend to anyone
I got groomed on here when I was small, not good people, shown much g0re and nudity
How is this on the App Store??
This app has shaken me to my core. The things I have unwillingly seen on here will haunt me for the rest of my life. Illegal things will pop up if you accidentally type in the wrong letters into group search. Apple, please take this app down for the safety of your users.
Be ready
For a bunch of bs with the adds
Gross
It’s nasty
Unreliable
This app isn’t reliable when it comes to sending and receiving messages.
Kik
I removed this app please be sure to take it off!
Bots
To many bots Crazy how this app has fallen
New update has major Glitch
I get notifications when chat is muted. Please fix ASAP !!!
Buggy
For the last week I’ve been getting notifications from the depths of hell no matter if they’re muted or not this app is extremely buggy and the live streaming services will get you spammed with 1000 bots if you click on them and how the app loads up sometimes you click it by accident and if that happens good luck nothing you will do will prevent the wave of bots that will storm your dms real people yiu don’t have to worry about but bots it’s like the devs just allow it to happen this app use to be great it’s a trash can on top of a trash can pretending to be a dumpster which is a sad thing as I remember this apps “golden age” no bugs active as all get out and now there are dead accounts that have been dead for hundreds of days and yet they still linger around not deleted same with chats that have long since died all the deveoploers of this app care about is money and naked women the ads are a joke too i straight up get porn ads on here and the rare yet wanted game ad for Ice survival or whatever it’s called
Not very good at all. It’s also does not appear the review part of this app works any better.
This app is flooded with bots and catfish. It’s freezes up often. It fails to load completely often. You can’t administer administration options to rooms often. Reporting bots, catfish a frauds is pointless, as there’s zero oversight. It’s basic a free for all, be here at your own risk.
Worthless
This app refuses to function and also has a disgusting porn problem.
Scammers
I get scammed by fake people pretending to be girls and threaten me way too often
There is no KIK IT
There is no KIK it on my app
This company takes down apps with no advice
They closed down Whisper eliminating all user data. Then they closed down Amino with no announcements leaving millions of users without their data or their own content. Avoid Medialab if you can. This applies to Kik, Genius, Imgur and DatPiff.
What the heck
Every has changed since I started using this app in 2014
Frozen
All it does is freezes. Slow, search as horrible. Just kill the app already.
Message
I will send a message and it never loads and sometimes it will crash my stream time to time
Lame
App doesn’t actually give you a month when you pay for the subscription. Constant lag problems with the app. Randomly starts to lag and act up
$$$$
They want people to pay to use this app. Why?
Fix the app
Extremely buggy and can’t even search usernames right now.
Horrible
Hate it. Every time I open the app, the lag it takes to load always has me joining streams I don’t want. Why is the refresh rate so bad on it. Came from android and it wasn’t like that at all.
+ 21 more in the clipboard copy
Sentiment summary
80%
Positive (4-5★)
7%
Neutral (3★)
13%
Negative (1-2★)
