Review Insights · App Store
KineMaster - Video Editor
KineMaster Corporation · 40,432 ratings · ★ 4.7
4.7
★★★★★
40,432 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"video"
7 negative reviews mention this · 32% of all complaints
★★★★★ "Broken. Video files are broken and Kinemaster sets the video length to -1 second" - add more effects an update
2
"kinemaster"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Kinemaster. I can’t get premium" - I want to get premium for free
3
"videos"
5 negative reviews mention this · 23% of all complaints
★★★★★ "It would be better if the controls won’t be so wonky. It kinda wonky and I can’t really upload any of my videos onto YouTube cause it keeps saying that I’m running out of storage when I’m not but the app is good to use" - J uh fjdi
4
"reason"
3 negative reviews mention this · 14% of all complaints
★★★★★ "The Talk. KineMaster, we need to talk. Why do you keep suspending people for no reason? WHY? WHY?!?! WHY?!?!? JUST STOP!! AND REMOVE REJECTED!!OUR CREAVITY MATTERS STOP THE SUSPENSIONS!!!" - Adan Claudio
5
"while"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Bro make it stop. This app and I have had it for a while it keeps signing me out and it is annoying it it just happened and I am now crying all my edits where on it and I am literally crying" - Nuckelsamswitch
6
"happened"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Bro make it stop. This app and I have had it for a while it keeps signing me out and it is annoying it it just happened and I am now crying all my edits where on it and I am literally crying" - Nuckelsamswitch
7
"upload"
3 negative reviews mention this · 14% of all complaints
★★★★★ "It would be better if the controls won’t be so wonky. It kinda wonky and I can’t really upload any of my videos onto YouTube cause it keeps saying that I’m running out of storage when I’m not but the app is good to use" - J uh fjdi
8
"editing"
3 negative reviews mention this · 14% of all complaints
★★★★★ "there’s is a bug the videos don’t wanna play. So basically while I’m just here watching the videos, I’m currently editing when I click on a part of the video objects. The two lines are there permanently and if I want to take it off, I have to exit the app and start all over from the be…" - Kreak10373
9
"other"
3 negative reviews mention this · 14% of all complaints
★★★★★ "The video isn’t being added. So I just screen recorded certain videos to add to editing on this app, but for some reason it didn’t add them, even though I clicked on it, it doesn’t add it. It just says -01 seconds on the duration clock, which has never happened before.…" - Im Tired Of Losing This Game
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
WHY HAVEN’T YOU UNSUSPEND ME YET!?
PLS UNSUSPENDED ME MY FANS MISSES MEEEEEE
The Talk
KineMaster, we need to talk. Why do you keep suspending people for no reason? WHY? WHY?!?! WHY?!?!? JUST STOP!! AND REMOVE REJECTED!!OUR CREAVITY MATTERS STOP THE SUSPENSIONS!!!
Broken
Video files are broken and Kinemaster sets the video length to -1 second
Bro make it stop
This app and I have had it for a while it keeps signing me out and it is annoying it it just happened and I am now crying all my edits where on it and I am literally crying
HELP ME!!
I accidentally clicked the “apply to all” button and there was no way to undo it! I uninstalled the app and lost my projects! PLEASE ADD A PROMPT TO THE “APPLY TO ALL” FEATURE!!!!!!!!!!
I Can’t Make More Templates!
I Only Get To Make A Few Templates Before It Started Saying Upload Failed Over And Over And Over Again!
Hate
I am unsatisfied with this app because the app kept rejecting my edits even when I tried. You will never be satisfied 💀🥀 god I hope you’re satisfied.
The video isn’t being added
So I just screen recorded certain videos to add to editing on this app, but for some reason it didn’t add them, even though I clicked on it, it doesn’t add it. It just says -01 seconds on the duration clock, which has never happened before. Other videos I added meanwhile except for the two I screen recorded however are added, but not the ones I just recently screen recorded. Please, fix this immediately.
Fix your app
Whenever I try to make my video for some reason it always says -0.001 seconds that has never happened before so KineMaster FIX YOUR APP VIDEO BUG! Or choke on a duck.
It’s stupid
Fix this app now or else I’m gonna uninstall this app
Why is there a -01 in a video project
I was going to do a video project and then the video has -01 and I couldn’t let me play it of the video so now I can’t do a project of the videos
IT WONT LET ME UNDO AND REDO!!!
HELP!!!
dont try this
this app kills your storage and reject your templates
Bad
It is not because of my project, you gave me an Sora AI ad. Please change the ad to games. I HATE AI
Make color inversion free!
Me and a bunch of other mobile logo editors used this VERY frequently and were sad when it was gone. Please bring it back.
Kinemaster
I can’t get premium
3 star
Cool
It would be better if the controls won’t be so wonky
It kinda wonky and I can’t really upload any of my videos onto YouTube cause it keeps saying that I’m running out of storage when I’m not but the app is good to use
there’s is a bug the videos don’t wanna play
So basically while I’m just here watching the videos, I’m currently editing when I click on a part of the video objects. The two lines are there permanently and if I want to take it off, I have to exit the app and start all over from the beginning I would really like if you fix this bug and if you do, I’m gonna get back to this app for now I am only gonna use iMovie until you eventually fix this feature bug and plus this happens most of the time I am tired of it. I’m only gonna get back to the app once you fix this bug
Slowwwwwwwww
I have the original for years and it was great. I finally gave in and tried the new one. It was great for a while then it became so slow and bogged down that it was not usable. I think it may be because they’re constantly like almost daily doing updates making it too big. After waiting over an hour multiple times for one video to upload. I deleted and went back to the old version. The same video that was taking an hour and a half to upload was uploaded in three minutes. Why change something that’s not broke.? I don’t get it
There's 2 glitches left!!!
the other stuff was just flying (they're not moving) and when i click on the background they go the wrong way and moves the other stuff
Don’t waste your time
KineMaster used to be fine, it was an alright way to get into making videos but it sucks now. It lags if there’s more than 3 layers at a time, a bunch of material is paywalled, it takes forever to export a video that’s anything more than like 2 minutes at 1080p 12fps, you get bombarded with advertisements when you open the app, KineMaster is a last resort for editing now. You’re better off with CapCut or Davinci Resolve. Unless major changes are made to the app, it’s better off defunct.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)