Review Insights · App Store
Last Shelter: Survival
LONG TECH NETWORK LIMITED · 18,262 ratings · ★ 3.9
3.9
★★★★★
18,262 ratings
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Top complaints - extracted from 76 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
54 negative reviews mention this · 71% of all complaints
★★★★★ "Game issue. Don’t waste your time it’s not worth playing it. You will always be at the bottom no matter how much time you invest to build the city there is always a bully lot stronger who will destroy everything you have done." - Matr4
2
"money"
23 negative reviews mention this · 30% of all complaints
★★★★★ "Money sucking game. You can spend 30k in one month on this game and still be extremely weak. But if you spend 30k every month for the rest of your life - you will surely be strong and the devs will be extremely happy." - klaus schwabb
3
"play"
15 negative reviews mention this · 20% of all complaints
★★★★★ "Game issue. Don’t waste your time it’s not worth playing it. You will always be at the bottom no matter how much time you invest to build the city there is always a bully lot stronger who will destroy everything you have done." - Matr4
4
"spend"
15 negative reviews mention this · 20% of all complaints
★★★★★ "Money sucking game. You can spend 30k in one month on this game and still be extremely weak. But if you spend 30k every month for the rest of your life - you will surely be strong and the devs will be extremely happy." - klaus schwabb
5
"players"
12 negative reviews mention this · 16% of all complaints
★★★★★ "Too many negative changes to the game. Getting too expensive and less fun for smaller players. New customer service approach is near non existent and results of real agents are becoming less helpful -- **Bully**" - de5pacito
6
"other"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Ridiculously bad game. This game attempts to duplicate the play of many other games, some with very similar titles. The dialogue is nonsensical, the performances feel like a parody, and the game play is basically just clicking on the screen wherever the game tell…" - MetaMotivation
7
"nothing"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Nothing like the ads. The overwhelming ads that run every five minutes in the middle of every reel on social media make this game look much more interactive and fun. I’m terribly disappointed. I elected the game." - Kboogie1969
8
"customer"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Stolen money. I recently (4 days ago) purchased the newest UR hero. It shows I have the hero medal, but it says that it has no been recruited in Heroes Hall, so I can’t upgrade or use it. I contacted their customer service three times, and still no refun…" - Mslb1423
9
"into"
8 negative reviews mention this · 11% of all complaints
★★★★★ "It’s over now.. The game started out well but has devolved into the people willing to cheat by purchasing their way into unearned positions and bullying those trying to enjoy the experience. As the game has progressed, it has become much more stressful and…" - BlackPaladin87
📋 All 76 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Game issue
Don’t waste your time it’s not worth playing it. You will always be at the bottom no matter how much time you invest to build the city there is always a bully lot stronger who will destroy everything you have done.
Too many building. I just want to start shooting zombies
Above
Ridiculously bad game
This game attempts to duplicate the play of many other games, some with very similar titles. The dialogue is nonsensical, the performances feel like a parody, and the game play is basically just clicking on the screen wherever the game tells you to. (Also, I swear they made one of the characters look so much like Scarlet Johansen that I hope she sues them.)
Money sucking game
You can spend 30k in one month on this game and still be extremely weak. But if you spend 30k every month for the rest of your life - you will surely be strong and the devs will be extremely happy.
Poor game
I played this game for years and it used to be fun then it wasnt and unless you spend more than $10,000 you won’t get anywhere. These advertisements they show are not anything like the game
Pay to Win
This is a pay to win game, costs 20k USD per season to buy heroes and skills for one season. Next season these heroes will be superseded by new heroes. Tech upgrades take 8-10 years to complete so if you are new, spend money to upgrade, should easily cost over $300k USD.
Nothing like the ads
The overwhelming ads that run every five minutes in the middle of every reel on social media make this game look much more interactive and fun. I’m terribly disappointed. I elected the game.
Stolen money
I recently (4 days ago) purchased the newest UR hero. It shows I have the hero medal, but it says that it has no been recruited in Heroes Hall, so I can’t upgrade or use it. I contacted their customer service three times, and still no refund and no hero.
Fake
not as advertise
Too many negative changes to the game
Getting too expensive and less fun for smaller players. New customer service approach is near non existent and results of real agents are becoming less helpful -- **Bully**
Malo
Que asco de juego, no se ve como en la propaganda
False advertisement
You’re advertised one game and then given a completely different game. This should be taken down.
Fake
Nothing like the adds don’t buy it. Downloaded out of curiosity. Never getting back the 30 seconds I wasted
It’s over now.
The game started out well but has devolved into the people willing to cheat by purchasing their way into unearned positions and bullying those trying to enjoy the experience. As the game has progressed, it has become much more stressful and adversarial. The joy of achieving success has gone out of it and the near complete lack of instructions on new elements and how to play leaves players frustrated. This series of games started off strong but is now just as bad as real life and as entertainment is worthless. I shall not play it again.
Eh
Game is kinda stupid. It’s about like everything else. You build some stupid fort. Most of the game is clicking on different items and then you battle a few “zombies”. I got bored after 3 minutes.
Game is super buggy with tons of malfunctions and glitches
Developers don’t follow best practices for releasing code and the game has tons of annoying glitches. Customer support is terrible. Many people (not just myself) have to power cycle their phone off/on to restart the game when it hangs, and it hangs about once every hour😬
Lame
Mia and co ruin the game
Nope
Scam. Charges
simple
it's not the game you think it is it's the same click and wait game like everything else
Kop rip off
Purchased items from Kop store, confirmation receipt and all, and still have not received my purchase. Contacted customer support and get nothing but AI response.
Too bugged to enjoy
Notifications have completely stopped working. I get raided, other players steal all my stuff and I can’t advance. There are better games that actually work. Stay away from this until they can get their act together. I can’t find any customer support, either. There is no way to lodge a complaint against cheaters or thieves. It’s almost like they want people to steal from you so you’ll have to spend to replace what was stolen. Well, I have spent my last dime on this game until their support moves beyond the non-existent trash it is now. I’m seriously considering lodging a complaint with the BBB.
Stay Away
Don’t play this game, customer service stinks and this game is full of glitches and constantly needing to repair its servers weekly.
Bait and switch.
Avoid this game. Addictive and not actually fun. Great way to spend money for no reason.
Horrible
Beware. It is NOT fun for a free to play player. It is so bad now that they are pushing out “SP hero’s” that you HAVE to spend hundreds of dollars to max quickly or else it will take you a year to max at the free spin wheel rate and by that time there is 15 more SP hero’s released . Now there is a UR hero that costs over a thousand to max with no free way to obtain. The game should be banned on the App Store . DO NOT SUPPORT THIS GREEDY DEVELOPER WHO SOLE GOAL IS EXPLOIT YOUR ADDICTION TO SPENDING ON A MOBILE GAME
Start Over!?
My whole base that I have been working on for 4 weeks was wiped away!? How do I get back into my old account? The game started me over from the beginning….??
Bullied
Top two alliances in state 1485 are working together to attack players if they not paying them to play. And trying to reach out for support and get help for the players who just want to play the game. And the support system doesn’t work put money into the game then have to pay players to play is a disgrace.
Garbage
Would rate it lower off possible. They use the ads to draw your attention and every move seems to request you to purchase something
A Masterclass in Monotony, Manipulation and Microtransactions
If you’ve ever wondered what it’s like to manage a post-apocalyptic shelter while slowly losing your will to live, congratulations. Last Shelter: Survival is the game for you. This soulless, spreadsheet-wrapped-in-a-wasteland simulator is less about survival and more about surviving the grind itself.
The gameplay? Imagine FarmVille with tanks and a hint of Mad Max, minus the fun. You’ll spend 80 percent of your time tapping resource buildings like a caffeinated chicken, and the other 20 percent being throttled by timers, paywalls, and ridiculous power gaps that make fairness a distant memory.
Don’t worry about strategy. The real battle is fought in your wallet. The game lures you in with promises of alliance camaraderie and “epic warfare,” but behind the curtain is a predatory monetization scheme designed to bleed you dry one five-dollar pack at a time. Whales dominate, free-to-play players get trampled, and even mid-spenders find themselves stuck in a never-ending cycle of diminishing returns.
The UI looks like a military surplus catalog threw up on a 2012 Android screen. The sound design is either forgettable or nonexistent. And the chat? Seventy percent spam, twenty percent toxic bravado, and ten percent poor souls asking how to quit.
Then there are the events, which are just the same mind-numbing tasks recycled every week with new skins slapped on like digital duct tape. Unless you’ve got six alternate accounts, an Excel addiction, and a credit card that cries softly at night, you’re not winning anything.
Bottom line: Last Shelter: Survival isn’t a game. It’s a time vampire disguised as entertainment. If you value your money, your time, or your sanity, the best way to survive this game is to never start playing in the first place. It makes perfect sense that such a game would find a welcome home within a hollow, soulless company like Apple.
The gameplay? Imagine FarmVille with tanks and a hint of Mad Max, minus the fun. You’ll spend 80 percent of your time tapping resource buildings like a caffeinated chicken, and the other 20 percent being throttled by timers, paywalls, and ridiculous power gaps that make fairness a distant memory.
Don’t worry about strategy. The real battle is fought in your wallet. The game lures you in with promises of alliance camaraderie and “epic warfare,” but behind the curtain is a predatory monetization scheme designed to bleed you dry one five-dollar pack at a time. Whales dominate, free-to-play players get trampled, and even mid-spenders find themselves stuck in a never-ending cycle of diminishing returns.
The UI looks like a military surplus catalog threw up on a 2012 Android screen. The sound design is either forgettable or nonexistent. And the chat? Seventy percent spam, twenty percent toxic bravado, and ten percent poor souls asking how to quit.
Then there are the events, which are just the same mind-numbing tasks recycled every week with new skins slapped on like digital duct tape. Unless you’ve got six alternate accounts, an Excel addiction, and a credit card that cries softly at night, you’re not winning anything.
Bottom line: Last Shelter: Survival isn’t a game. It’s a time vampire disguised as entertainment. If you value your money, your time, or your sanity, the best way to survive this game is to never start playing in the first place. It makes perfect sense that such a game would find a welcome home within a hollow, soulless company like Apple.
what happened to my account
I belong in state 472 my level was 31 my username is mr lurch im not happy
Nothing like adds
The game is nothing like adds just to get you to download it waste of time
Money Required
This game is cool until you run into the pay wall. No money no honey.
Unapproved Charges
Be careful.
Won’t open
Won’t open. Please fix!!
Thanks for the update!
Now my 5+ year old game will no longer load! 👎🏻👎🏻
$$$
This game has turned into whoever buys the most will be the strongest. All the devs care about is making money off of players. Casual players can’t even keep up with the game anymore because you would have to spend a hefty amount to even be considered a strong base in the game.
Game won’t even start
I’d love to actually try this game you know if it actually started it. Home won’t load past 80% on start screen.
Scam
Just don’t waste your life
Stupid expensive game
Waste of your time. Money for everything. 100+$ for some things.
Nothing like the visuals.
Nothing like the visuals.
Politics!!
I was saddened to see “Free Palestine” in the game, it wasn’t from the other players leaving messages, it was imbedded in the game itself. Wouldn’t be surprised if the money made from this game was going to support terrorist organizations.
Not a shooter
It’s a base camp game to get money
Horrid customer service
The customer service in this game is horrible and almost non-existent. Been trying to get help for 3 days and only get an automated response and cant access my base. So many glitches that only favor chinese bases. If I could give negative I would.
Worst Money Scheming Game of All Gaming Apps
Horrendous overall game design, and unquestionably the most atrocious money driven gaming App ever. Save yourself the headaches of game crashing, awful basic chat functions and even worse gaming experience. Pass this game up.
Horrible, thiefs
Horrible developers, they do whatever they want even though you’re forced to spend a ton of money in order to enjoy the game, on top of that they take away features you were looking forward to without notice. A simple 24 hours in advance would help but nooo they do things whenever and however they want horrible culture. We were suppose to migrate like every other season and with no warning they cut that off now we cant migrate back to our original states complete bull, I hope this gets removed from the apple store. I’m also filing for a refund for last 3 months of spending I’ve done here which is in the thousands.
Pure money grab developers
The development of this app is predatory in nature and purely designed to take all your money. DO NOT DOWNLOAD. YOU WILL GO BROKE. they want you to spend spend spend, and all while placing restrictions like not being able to migrate through to other states to play with friends. They just made that update and restricted where everyone goes now and it’s a total lack of respect for the players who spend time and money building bases. Some spend hundreds of THOUSANDS OR MILLIONS IN SOME CASES. They never give players the play they are looking for and their customer service is computer generated messages and they never actually assist you with anything. Stay away. You will thank me later for this.
Game shouldn’t be allowed in the app store
Be extremely careful with this game guy’s.. this game is made to drain your bank account..they start you off small and by the time it gets very expensive..so crazy expensive that they will even add electricity to be purchased in their store that not even your real light bill is that high.. always be careful to read all their disclosures.. they always added in small letters that is a small chance you will get that specific reward.. and if you make a mistake purchase by mistake they will never refund you the money and when their game fails they only apologize send you a few dimonds and speed ups they can mess up where you loose but take nothing from them they will block your account..this game is just about money money money!Crazy high prices but for the Chinese are cheaper so get ready to loose to the Chinese players and spend allot of money.. allot !
Rigged, Disappointing and Exploitative Design
This game is clearly built to pressure users into spending money. The so-called “surprise boxes” never give you the items they promote, it’s deceptive. The daily spinner wheel consistently lands on the least useful rewards, making it obvious that it’s rigged. It’s a frustrating experience designed to exploit rather than entertain. I strongly urge others to stop using it.
Boring pointless game
If you like spending all your time confined in a base upgrading structures and soldiers with nothing else to do in the game this is the game for you. Once you obtain a high enough level you can’t do any of the necessary tasks without paying. Goodbye Last Shelter. You should have called your game Trapped Inside of a Fence.
Fake advertising
Lame
Fake ads
What this game has the least is shooting, it’s more about creating a city and with many ads
Game Riddled with Bugs
Unfortunately this game comes with buggy software. Game glitches plague events. Often at game time reset or at other critical moments.
Most recently a bug caused an entire alliance (100 players) to lose out on in game rewards and team participation in events.
With the amount of money they collect from players, you would think these issues would be prevented. But often it feels like little testing is done on any parts of the game.
Most recently a bug caused an entire alliance (100 players) to lose out on in game rewards and team participation in events.
With the amount of money they collect from players, you would think these issues would be prevented. But often it feels like little testing is done on any parts of the game.
+ 26 more in the clipboard copy
Sentiment summary
71%
Positive (4-5★)
6%
Neutral (3★)
24%
Negative (1-2★)