Review Insights · App Store
Lens: Translate & Image Search
Macro Tap Apps Limited · 11,858 ratings · ★ 4.6
4.6
★★★★★
11,858 ratings
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Top complaints - extracted from 86 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
27 negative reviews mention this · 31% of all complaints
★★★★★ "App is NOT Free. Do you wanna pay only 1.15$ a week (56.95) a year, or pay 8$ weekly. Uhm how about no just use google lens" - Cleaur_
2
"google"
22 negative reviews mention this · 26% of all complaints
★★★★★ "App is NOT Free. Do you wanna pay only 1.15$ a week (56.95) a year, or pay 8$ weekly. Uhm how about no just use google lens" - Cleaur_
3
"trial"
18 negative reviews mention this · 21% of all complaints
★★★★★ "Bad. Forces you to pay or do a trial the minute you install the app. No “x” button to cancel. It’s a terrible app." - Kiki lala123go omg whyyyy
4
"lens"
18 negative reviews mention this · 21% of all complaints
★★★★★ "App is NOT Free. Do you wanna pay only 1.15$ a week (56.95) a year, or pay 8$ weekly. Uhm how about no just use google lens" - Cleaur_
5
"work"
15 negative reviews mention this · 17% of all complaints
★★★★★ "Waste of time. 4.6 rating 100% because of bot accounts because you can’t even use the app unless you pay $50+ for it and it says free trial but everyone is saying it made them pay within a few seconds but it doesnt even work just a scam app waiting for a …" - brrrskibididopdopyes
6
"free trial"
15 negative reviews mention this · 17% of all complaints
★★★★★ "Waste of time. 4.6 rating 100% because of bot accounts because you can’t even use the app unless you pay $50+ for it and it says free trial but everyone is saying it made them pay within a few seconds but it doesnt even work just a scam app waiting for a …" - brrrskibididopdopyes
7
"subscription"
13 negative reviews mention this · 15% of all complaints
★★★★★ "Do not buy. No way to exit paywall says app is free and you don’t need a subscription" - Anonymous kidman
8
"google lens"
12 negative reviews mention this · 14% of all complaints
★★★★★ "App is NOT Free. Do you wanna pay only 1.15$ a week (56.95) a year, or pay 8$ weekly. Uhm how about no just use google lens" - Cleaur_
9
"doesn"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Waste of time. 4.6 rating 100% because of bot accounts because you can’t even use the app unless you pay $50+ for it and it says free trial but everyone is saying it made them pay within a few seconds but it doesnt even work just a scam app waiting for a …" - brrrskibididopdopyes
10
"money"
11 negative reviews mention this · 13% of all complaints
★★★★★ "FRAUDULENT APP! does not give free trial and immediately charges person.. I wanted to try the three day trial to see if the app was providing all of the editing tools I would need do the specific app I was looking for. I signed up for 3 day trial (I have screenshots) and was charged the annual fee within 20 seco…" - Sheffcourt
11
"search"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Incredibly expensive for free service.. Charges an insane amount to just use google refer image search which is free." - Wags44blue
12
"week"
10 negative reviews mention this · 12% of all complaints
★★★★★ "App is NOT Free. Do you wanna pay only 1.15$ a week (56.95) a year, or pay 8$ weekly. Uhm how about no just use google lens" - Cleaur_
📋 All 86 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Knock off
Paid only
Bad
Forces you to pay or do a trial the minute you install the app. No “x” button to cancel. It’s a terrible app.
App is NOT Free
Do you wanna pay only 1.15$ a week (56.95) a year, or pay 8$ weekly. Uhm how about no just use google lens
Mistakenly Subscribed, no response from support
I will be filing a lawsuit since nobody is replying my emails. I wanted a cancelation of my services but i get no reply or assistance.
I'll see them at small claims court.
I have emails and timestamps documented along with described issues.
I'll see them at small claims court.
I have emails and timestamps documented along with described issues.
$$!!
Google says this app is free but it is not.
Sketchy
First plant photo I took - did not find
60 Dollars!!!
What in the world 60 dollars is crazy
Do not buy
No way to exit paywall says app is free and you don’t need a subscription
Waste of time
4.6 rating 100% because of bot accounts because you can’t even use the app unless you pay $50+ for it and it says free trial but everyone is saying it made them pay within a few seconds but it doesnt even work just a scam app waiting for a lawsuit
Never worked
Didn't work on iPad.
Trash
Trash/garbage
Forced Free Trial!?
Can’t use without the forced free trial. No way to get past that screen.
FRAUDULENT APP! does not give free trial and immediately charges person.
I wanted to try the three day trial to see if the app was providing all of the editing tools I would need do the specific app I was looking for. I signed up for 3 day trial (I have screenshots) and was charged the annual fee within 20 seconds. Apple says it is the developers responsibility to credit me back but the app developer doesn’t even have the courtesy to respond. So I would encourage ANYONE who is considering trying this app to stop immediately. It is misleading and a cheat. It steals peoples money.
Incredibly expensive for free service.
Charges an insane amount to just use google refer image search which is free.
Delete this app
Very buggy app
Don’t waste your money
This is a expensive trash app.
Random charge to my account
I was charged $6.99 to my Apple account for no reason? I never signed up for any subscription or free trial.
Still being charged despite having cancelled before the 3 Day Free Trial.
I’m typing this because I haven’t received a response from the developer/company after having emailed them twice about this. I had downloaded this app in hopes I could find the source of a picture, and it didn’t really do that so I wanted to try the three day free trial. It also didn’t really help nor was accurate at all so I cancelled the subscription. But i’m still being charged and apple hasn’t helped, nor has this developer despite my emails and digging around. Do not download this app. It doesn’t work as intended.
Not the Google Lens app. Expensive.
The logo seems designed to fool people into believing it is the Google Lens app, but actually it costs $7/week. Buyer beware!
Google Lens
Why should I pay for this app? Ridiculous
Not free
Cost money and a lot of it
Don’t waste your time on the “free” trial
This app is a complete scam. I tried the free trial. Did not show me what I was searching for. And they are very quick to charge you before that 3 day period is over.
Bosta
Uma bosta, engana troxa
Not free
You can only use the app with a paid monthly subscription
Terrible
Won’t let me cancel after free trial barely even works
Didn’t work while traveling
The features didn’t even work, whole app was useless. Thought I had cancelled the subscription, but it kept billing
Bad
Don’t do it to yourself don’t waste your time
Is this a scam
I feature that was once free to use from the browser is now lock behind an app that forces users into buy a subscription service to use it. All the comments that I see are one star reviews and yet this app is rate positively, potentially rate highly by bot accounts to seem like a legitimate application. Is this app even made by google or is this app trying to impersonate google lens. Do not download this app, it's a scam.
Not google lens
This app tries to pass itself off as Google Lens, but it is not. The google app has lens built in.
NOT GOOGLE
This app is pretending to be from Google with the confusing logo. They also charge you $7 per week!
$7 a week for an app is crazy
Title. Who in the right mind is paying that?! This app is not even close to worth that price
App is incredibly lame
The power of a dull witted two year old is in your hands. “AI” is like a bad search engine from 10 years ago.
blank
It’s just a blank white page. I can no longer do reverse image.
Bad app
Bad app
Thieves
Stop stealing from me you filthy pigs.
Yikes. A paywall.
Can't even use the app because you have to pay to use it. I wouldn't mind if I wasn't broke lol...but I am.
Fix your app
Google Lens was good, until today, when I tried to search for
a spider with it. Today It asked me to upgrade to premium, and I didn’t want to, so I looked for the button that refused. It wasn’t there. So I was basically stuck in that screen forever. I deleted the app and started looking for alternatives.
a spider with it. Today It asked me to upgrade to premium, and I didn’t want to, so I looked for the button that refused. It wasn’t there. So I was basically stuck in that screen forever. I deleted the app and started looking for alternatives.
Upset
Changed the lap lay out. Feels like a waste now. Should have never bought out Socratic.
Google lens is free. Don’t be deceived
If you’re paying for this app, you’re being suckered.
Didn’t let me use the app
It did not even let me use the app without starting the 3 day free trial. I just wanted to use it for translating images. I couldn’t even do that….
التطبيق غير مجاني !
بعد التحميل اكتشف ان التطبيق غير مجاني ! هذا نوع من الخداع .
Did not cancel my subscription
I hit cancel subscription after my first day of free trial and was still charged for 2 weeks
Trash
This app is terrible, can’t sign in, doesn’t work, no translation, not sure what the point of this app is? Every time I open the app I have to subscribe again.
This is a scam
This app doesn’t nothing of what it states it can do. Your apple translate can do more than this subscription based app. It will charge you every week $6.99. And even after I canceled the subscription I still received charges. Please avoid at all costs. This is a scam.
Knock off app
Do not get this. Confused with google users . Do not get or buy!
Purchased lifetime plan now charging me weekly
Purchased lifetime plan now charging me weekly instead of what was contracted under the original purchase plan.
Insane subscription
7 bucks a WEEK? No app is worth that. Especially not this.
I paid
I paid for a renewal and now the app doesn’t work. I’m so disappointed. I rarely by an app but this one worked with my initial purchase but after paying $19. again it no longer works. The app says I’m signed in but won’t go anywhere from there. Now what? How about my money back?
Does Not Work!
I paid $19.99 for a year of Lens Pro, but when I try to open, it states: "Start Free Trial Now"!!??
App asking to start trial subscription
I tried using this app on Friday and it is now prompting me to start a trial subscription when I renewed my subscription in December of 2024 for a year. There’s no way to sign in and I have verified through Apple that my subscription is valid
+ 36 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)