Review Insights · App Store
Lightroom: AI Photo Editor
Adobe Inc. · 334,276 ratings · ★ 4.8
4.8
★★★★★
334,276 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
4 negative reviews mention this · 36% of all complaints
★★★★★ "It’s no longer free for the. It’s no longer free for the adobe cc subscription" - Bubibukiku
2
"into"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Used to be the best. AI photo editor - congrats on forcing and shoe-horning in a tech no one wants. Photographers and artists are being replaced by this garbage, authenticity of real art is constantly questioned because of AI, and now you have forced it into a …" - Good Old Fashioned Lover Boy
3
"money"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Money hungry. You legit have to pay for everything.." - kloe...
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It’s no longer free for the
It’s no longer free for the adobe cc subscription
Added something then destroyed functionality
The new device tab is great BUT whenever you click the Lightroom tab is defaults to them first image stored then I have to scan they 100k images to get back to my files to edit. I DON’T RECOMMEND ANYONE UPGRADE UNTIL THIS IS FIXED
Used to be the best
AI photo editor - congrats on forcing and shoe-horning in a tech no one wants. Photographers and artists are being replaced by this garbage, authenticity of real art is constantly questioned because of AI, and now you have forced it into a powerful tool we use so all of our products are now indeed AI and no longer genuine. Shame on you. AI usage and forcing it is destroying the environment but hey congrats on shoving it down our throats here. Hope your graph is going up and to the right.
Кинули и забыли…
Невозможно купить подписку, уже сменил регион на Америку, но лайтрум этого не видит. Остался без всех своих фотографий, стилей и обработок, которые годами нарабатывал. Очень жаль, что адоб просто кинул и никак не готов решать и помогать своим преданным подписчикам.
Money hungry
You legit have to pay for everything..
Don’t waste your money
I purchased a year through the App Store in August 2025 paid in full. January 2026 I got signed out and the app will not reconnect or restore my purchase. Can’t get help with customer service without logging in. App is a joke, I want my money back for the 8 months of my subscription I cannot access.
so it's all AI slop now huh?
Used to use this for photography class evfore I had a camera. Incredibly lame that it's fallen to an obnoxious little trend
Have to pay to use anything on the app now
Unless you’re paying you can’t use a single thing except the slider and it doesn’t do anything different than iPhone and android does.
Pay for every device
They have setup subscriptions now in a way that you have to pay for every device. Subscription on ipad cannot be restored on iPhone, and mac requires a third one.
No Privacy
It’s shocking to see so many things being recorded and tracked in the privacy details. It’s a photo editing and organization app! Why does it need to track any of those things?
It’s not like this is a free app! Sure, it’s “free” to download but you must sign up, which means giving them our data.
Doing anything meaningful costs an arm and a leg, too, and the price keeps going up practically every week.
So they charge money for the app, then collect our data and sell that to others, and use our data and photos to train their models and sell those models back to us.
And before someone from Adobe responds that they don’t do that, lies! Adobe changed the Stock terms and automatically opted everyone’s stock images into their training data, then claimed that they are being “ethical.” That word must have a different meaning at Adobe than it actually does.
Shameful.
It’s not like this is a free app! Sure, it’s “free” to download but you must sign up, which means giving them our data.
Doing anything meaningful costs an arm and a leg, too, and the price keeps going up practically every week.
So they charge money for the app, then collect our data and sell that to others, and use our data and photos to train their models and sell those models back to us.
And before someone from Adobe responds that they don’t do that, lies! Adobe changed the Stock terms and automatically opted everyone’s stock images into their training data, then claimed that they are being “ethical.” That word must have a different meaning at Adobe than it actually does.
Shameful.
A joke.
I upgraded my app and had to pay for the year subscription to use a specific feature but once it processed, I still wasn’t able to use the feature the way they describe the feature. So, it was a waste. I canceled immediately and asked for a refund stating why and they refused it.
*In response to developer reply: yes, I am logged into the only account that I have with your app. I also I clearly stated that the feature described did not work the way it said it would. So regardless of whether I was logged into the correct account or not, the feature is not what it says it is. I had the upgraded app for $49.99 for maybe an hour while trying to figure it out. I canceled within that hour and I am out $49.99 👍🏻
*In response to developer reply: yes, I am logged into the only account that I have with your app. I also I clearly stated that the feature described did not work the way it said it would. So regardless of whether I was logged into the correct account or not, the feature is not what it says it is. I had the upgraded app for $49.99 for maybe an hour while trying to figure it out. I canceled within that hour and I am out $49.99 👍🏻
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)
