Review Insights · App Store
Lightroom: AI Photo Editor
Adobe Inc. · 335,139 ratings · ★ 4.8
4.8
★★★★★
335,139 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
4 negative reviews mention this · 27% of all complaints
★★★★★ "“AI Photo Editor”. Adobe have lost their minds by reducing the naming of this to “AI Photo Editor.” I’ve been a Lightroom user for over a decade and I think it’s time to put my money somewhere else. This is beyond insulting." - kriscave
2
"editing"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Problems when uploading and syncing. The editing in the app works okay but the uploading and syncing process have failed me. Very very buggy. Would not reccomend using anymore waste of money." - Scott.wolf
3
"works"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Problems when uploading and syncing. The editing in the app works okay but the uploading and syncing process have failed me. Very very buggy. Would not reccomend using anymore waste of money." - Scott.wolf
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It keeps crashing staying at logo screen but never opens
The last couple of days it just stays on the logo screen and it’s over and over again
Charges an annual fee to cancel plan
I can’t cancel unless I pay an annual fee. I’ll be giving everyone my password so they can have the app to use!
“AI Photo Editor”
Adobe have lost their minds by reducing the naming of this to “AI Photo Editor.” I’ve been a Lightroom user for over a decade and I think it’s time to put my money somewhere else. This is beyond insulting.
Problems when uploading and syncing
The editing in the app works okay but the uploading and syncing process have failed me.
Very very buggy. Would not reccomend using anymore waste of money.
Very very buggy. Would not reccomend using anymore waste of money.
Unusable garbage.
This app is constantly loading and syncing. I spend more time waiting for the app to load or sync than editing photos. I encounter constant glitches in the UI. HDR Unavailable. Edits I made are forgotten and have to be redone. I swipe away to the next image and then back and it’s constantly loading. What needs to be loading that wasn’t loaded literally three seconds ago? I want my money back.
Sloppy interface
All I need was a retouch brush for some red areas which your AI tools can’t see, so I am unable to edit the image.
Good job guys.
Good job guys.
Worthless
Why even include the free? The app is useless unless you pay. Deleted immediately.
no point in installing
there’s 0 reason to install this anymore it’s all pa to use now including basic settings like color grading and presets
they renamed it
LR and 'AI' don't mix.
Desktop version and the app is horrible. Omg
Getting worse. The desktop version is horrible!!!!
EVERY UPDATE IT GETS WORSE! If I didn’t invest my time and efforts into this app, I would’ve been gone! This is ridiculous!
You edit a picture just for the app to force close and you have to start over… I took my time editing this picture, just for it to freeze and start me all over!!? As of right now, DO NOT INVEST IN THIS APP. I have thousands of photos and being a photographer as well. After these updates. Still the same. EVERYTHING FREEZES.. This became the worst program…
THIS APP NEVER WORKS PROPERLY NOW. Like what are we paying for?! Lightroom mobile is brilliant sometimes! It freezes when you’re using the remove tool almost everytime… but the desktop version is beyond terrible. It’s hard to find tools. Hard to navigate. Just terrible. No matter how it updates it still lags and takes forever to apply edits. You can’t even upload from Lightroom to your social media sites Getting worse.. Now the adaptive presets and the background blur is not working. Sigh.. what is going on with this. It use to be great app!
EVERY UPDATE IT GETS WORSE! If I didn’t invest my time and efforts into this app, I would’ve been gone! This is ridiculous!
You edit a picture just for the app to force close and you have to start over… I took my time editing this picture, just for it to freeze and start me all over!!? As of right now, DO NOT INVEST IN THIS APP. I have thousands of photos and being a photographer as well. After these updates. Still the same. EVERYTHING FREEZES.. This became the worst program…
THIS APP NEVER WORKS PROPERLY NOW. Like what are we paying for?! Lightroom mobile is brilliant sometimes! It freezes when you’re using the remove tool almost everytime… but the desktop version is beyond terrible. It’s hard to find tools. Hard to navigate. Just terrible. No matter how it updates it still lags and takes forever to apply edits. You can’t even upload from Lightroom to your social media sites Getting worse.. Now the adaptive presets and the background blur is not working. Sigh.. what is going on with this. It use to be great app!
Просто исчезли все пресеты
Я годами собирала их, а в один день все исчезло. Без каких либо причин. Я просто в шоке. Хочется биться головой об стенку. Спасибо
Worse app!!!!!
This is by far the worst photo editing app Iv ever used. The fact that they charge to use it makes zero sense don’t waste your time or money
AI steals art
Subscription software is gross.
A7V Support
Sony A7V profiles this time? No again and again, and again. In other news, 1:1 AWR filed in Cap1. Back to you adobe😐
Full Price
The app works Great. No notes. Just know that when you purchase a subscription because you went on vacation and think you’re a photographer now, you’ll still have to pay full price when you come to your senses 4 months later and try to cancel. You’re paying for a year no matter what. Soooo, maybe don’t pay for a year subscription for an all you need for 2 weeks.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)
