Review Insights · App Store
Lively - Period Tracker, Cycle
Lively Cycle, LLC · 41,430 ratings · ★ 4.8
4.8
★★★★★
41,430 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
16 negative reviews mention this · 37% of all complaints
★★★★★ "Charged after canceling. I cancelled my free trail well in advance and still got charge $24.99. No way around it." - tasiaaad
2
"cycle"
8 negative reviews mention this · 19% of all complaints
★★★★★ "Inaccurate Reports and 2 hour wait. I've done so much tracking on this app. 4 years to be exact. They don't have accurate graphs. Specifically they don't have the symptoms per cycle. They have “most logged symptoms". So over four years of data... that information isn't what I…" - Sarahhhddd123
3
"subscription"
8 negative reviews mention this · 19% of all complaints
★★★★★ "No refund!!. I’m so mad. I got a free trial just to see what premium was with absolutely 0 intentions of buying it. I went to go cancel it and it wouldn’t let me, and then continued to charge me anyways. I needed that $30. Why would you charge me withou…" - C3darwood
4
"being"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Gotta pay for it. Was really looking forward to using this app in hopes that it would better understand me due to it being “made by women” but unfortunately you gotta pay for it after 7 days. I already pay for my feminine products I’m not paying for somethin…" - Warm lights cold lights
5
"days"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Gotta pay for it. Was really looking forward to using this app in hopes that it would better understand me due to it being “made by women” but unfortunately you gotta pay for it after 7 days. I already pay for my feminine products I’m not paying for somethin…" - Warm lights cold lights
6
"trial"
6 negative reviews mention this · 14% of all complaints
★★★★★ "No refund!!. I’m so mad. I got a free trial just to see what premium was with absolutely 0 intentions of buying it. I went to go cancel it and it wouldn’t let me, and then continued to charge me anyways. I needed that $30. Why would you charge me withou…" - C3darwood
7
"something"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Gotta pay for it. Was really looking forward to using this app in hopes that it would better understand me due to it being “made by women” but unfortunately you gotta pay for it after 7 days. I already pay for my feminine products I’m not paying for somethin…" - Warm lights cold lights
8
"period"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Gotta pay for it. Was really looking forward to using this app in hopes that it would better understand me due to it being “made by women” but unfortunately you gotta pay for it after 7 days. I already pay for my feminine products I’m not paying for somethin…" - Warm lights cold lights
9
"been"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Good until Premium. I’ve had this app for a few years now and love it much more than the previous one I had used. I have been using it more as we are trying to grow our family. I got on today just 2 days after using it last to half of the features now being l…" - GabBinder
10
"money"
5 negative reviews mention this · 12% of all complaints
★★★★★ "No refund!!. I’m so mad. I got a free trial just to see what premium was with absolutely 0 intentions of buying it. I went to go cancel it and it wouldn’t let me, and then continued to charge me anyways. I needed that $30. Why would you charge me withou…" - C3darwood
11
"getting"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Gotta pay for it. Was really looking forward to using this app in hopes that it would better understand me due to it being “made by women” but unfortunately you gotta pay for it after 7 days. I already pay for my feminine products I’m not paying for somethin…" - Warm lights cold lights
12
"year"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Inaccurate Reports and 2 hour wait. I've done so much tracking on this app. 4 years to be exact. They don't have accurate graphs. Specifically they don't have the symptoms per cycle. They have “most logged symptoms". So over four years of data... that information isn't what I…" - Sarahhhddd123
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Charged after canceling
I cancelled my free trail well in advance and still got charge $24.99. No way around it.
Pay to Use
Have to pay to access the app after you go through all the info and setting up
Inaccurate Reports and 2 hour wait
I've done so much tracking on this app. 4 years to be exact.
They don't have accurate graphs. Specifically they don't have the symptoms per cycle.
They have “most logged symptoms". So over four years of data... that information isn't what I want. I want per cycle what symptoms did I have. In what day or what phase.
When I inquired with customer service agent Medina. They said "this is the first time we've had feedback that the report feels unclear or not helpful in this way". Then when I asked to fill out a survey on this experience. They ignored my messages for 24 hours. Even while in a full conversation. I even started a new chat and they ignored that too for an hour and a half. Don’t recommend wasting your time inputting since you can’t get an accurate report for your information.
They don't have accurate graphs. Specifically they don't have the symptoms per cycle.
They have “most logged symptoms". So over four years of data... that information isn't what I want. I want per cycle what symptoms did I have. In what day or what phase.
When I inquired with customer service agent Medina. They said "this is the first time we've had feedback that the report feels unclear or not helpful in this way". Then when I asked to fill out a survey on this experience. They ignored my messages for 24 hours. Even while in a full conversation. I even started a new chat and they ignored that too for an hour and a half. Don’t recommend wasting your time inputting since you can’t get an accurate report for your information.
No refund!!
I’m so mad. I got a free trial just to see what premium was with absolutely 0 intentions of buying it. I went to go cancel it and it wouldn’t let me, and then continued to charge me anyways. I needed that $30. Why would you charge me without asking if I wanted to renew it??? I went to go request a refund and they denied TWICE!! Now I can’t get my money back and I didn’t even get a choice. DONT BUY THE SUBSCRIPTION OR FREE TRIAL!!!!
Gotta pay for it
Was really looking forward to using this app in hopes that it would better understand me due to it being “made by women” but unfortunately you gotta pay for it after 7 days. I already pay for my feminine products I’m not paying for something that’s going to tell me when I’m going to have my period even if it’s only $3 a month when the last row of my birth control pills tells me I’m getting it. Gotta pay for everything nowadays smh
You have to pay
^
“7 day free trial” still charged
I decided to try it out for the 7 day free trial but it took 18 dollars!!!! What??
Sex drive meter dosent go high enough (not good)
Yall have not seen my man, yeah I get feeling like you are at 100% but yall don’t know nothing about being 1265% like me on the DAILY. I need this meter to go up higher so I can truly reflect just how down bad my future husband has got me.
Not worth the price
I am breastfeeding. There’s no option for a cycle deviation. This app is useless to me and I forgot to cancel the trial. I literally opened it, saw that I can’t change recommendations, and haven’t used it since.
This app is just making money by scamming people!
I purchased the app by mistake on my iPhone and now they won’t refund me. For a year annual fee they just charged me, I don’t even use this app. Worst service and they just don’t respond to my email.
annoying marketing, probably fine
like many apps, it has you do this long setup process where it asks you a bunch of questions about yourself including RATE the app (which doesn’t make sense to me, how could I already have an opinion? it’s a trap to rate it 5 stars just to get it out of your face). After completing this tedious process it needs payment even though it said no in app purchase necessary in the app store. Hell no.
charges you to even use it
was looking forward to using this app to track my cycle but after all the signing up they want you to pay for it, my biggest pet peeve with apps nowadays . SMH disappointed. 🤦🏻♀️
Disappointing
Accidentally purchased yearlong subscription will not be using this app is trash
How to Bypass the subscription
Edit: This has been seen by Lively and might now be fixed.
Hey y’all. To bypass the subscription, you need to click the payment button 1-2 times (it should not ask for payment info if it does, you did something wrong) and then in the top right corner an X will appear and a screen with another X will pop up and you can sign in. Lively, you would be getting more customers if you made this more obvious.
Hey y’all. To bypass the subscription, you need to click the payment button 1-2 times (it should not ask for payment info if it does, you did something wrong) and then in the top right corner an X will appear and a screen with another X will pop up and you can sign in. Lively, you would be getting more customers if you made this more obvious.
Wish it was IVF friendly
The idea is interesting, but if you’re going to use something that’s for pregnancy I feel like it’s shooting encompass all forms of conception if you put in like IVF transfer date and what that expected due date is it tries to change what the conceive date is based off of a typical conception naturally of a pregnancy and change the amount of weeks that you are when it’s incorrect because IVF is very different than a naturally conceived pregnancy,
pregnancy conception can happen in many different ways and it should be encompassing to all people who are pregnant and how they have become pregnant not those who just conceived naturally
pregnancy conception can happen in many different ways and it should be encompassing to all people who are pregnant and how they have become pregnant not those who just conceived naturally
Can’t create an account.
Would love to create an account without giving them access to my Apple or Google account. Why can’t we just use our email?? Why make everything so complicated?
Just wrong.
I’ll log my period dates, and then check it later and it has the days TOTALLY off. It sucks too because I really enjoyed the thought of having recommendations for what I need based on my cycle. If not for the inaccuracy, this app would be perfect.
Why is there a pay wall now?
I’ve been keeping track of my symptoms and cycle for years on this app and now it’s all gone behind a paywall…extremely disappointing.
Cap
Doesn’t tell you you have to pay till after you get the app and log in
Wouldn’t let me bypass the free trial
I do not want to sign up for a free trial and I do not use the card connected to my iTunes as it is expired and Apple won’t let me add a new one. It would not let me pay any other way than with the card in there WHICH DOES NOT WORK. I’m so frustrated and there is NO WAY TO BYPASS THE FREE TRIAL. It’s ridiculous, skipping the free trial should 100% be an option for users. Never using this app again (seeing as I literally can’t)
Eh
They said they would warn me before the 7 day free trial was ending. I never got any communication from them and am now locked in for a year. Their app is very busy looking and hard to navigate. I guess I gotta figure it out now since I’m paying for it. Ugh.
Never gets my period right
I’ve been using this since June 2025 and it’s always a couple days off also it makes you pay for what you want to do good for your body.
Making you pay
I’ve had trouble tracking my period my whole life I saw this is app and got hopeful but right after the quiz it asks for payment and no way around it. Total waste of time some women don’t have money to pay for help with their periods.
Payment for app
I was excited to start this app, it had me fill out a bunch of stuff and then after it hit me with the fact that you need to pay to use the app. So annoying, why not just make the actual app cost money so you don’t go through a whole process just to find out it has a necessary subscription
Asking for reviews before I even get to use the app
I was really excited to try this cycle app but I can’t even get into it without being asked to review it. I tried to click through it and it just cycles through the set up screens before asking me to review again.
The fact you want us to pay for a health app 🤦🏼♀️
You can’t even offer just the tracker and reminders for free, and premium could get more like the advice
, ovulation and pregnancy stuff.. but no, you lock it all behind a pay wall… and to top it off you ask me to rate the app before getting to use it… that’s a sure to get a review like this. I hope I find a better app soon
, ovulation and pregnancy stuff.. but no, you lock it all behind a pay wall… and to top it off you ask me to rate the app before getting to use it… that’s a sure to get a review like this. I hope I find a better app soon
don’t download this bs
Don’t do the free trail they will charge you 30$ right after and if you don’t pay your whole apple store won’t work till you do this app is just a big fat scam
Not Free at all
Was intrigued by this as it’s made by women. When i downloaded I immediately opened and it started me doing a small quiz but at the last page it immediately makes you signup for a 7dayfree trial and after that you pay for the plan you set it on. I’m good on that. At least on stardust you can use for free (as long as you’d like, not just for a week)or you can get a subscription for more features. Also made by women.
not free
it’s only free to install and free for 7 days..but to get those 7 days you still have to put your information in so they automatically start charging you. i kept seeing ads and was excited for something made by women too but not free and i already have to pay for enough stuff already, tracking my period shouldn’t have to be one of those. going backs to flo app ugh.
So stupid
You can’t even continue without a purchase bro
Only decent if you want to spend money every month for research that you can do on your own for free
Why does every decent app have to come with a monthly payment. 👎👎👎👎
Can't even use it
I can't even start using the app because every time I go into sync my cycle it lets me choose the date but the button to continue is out of reach on my screen and I can't scroll down to click it
Not free do not download
This app will charge you after a few days so beware- this is NOT a free app and incredibly misleading.
It’s alright I guess
It doesn’t have the correct dates on my app for when all of my stuff is supposed to start when I’m ovulating etc, my own health app does a better job then this app, but it’s nice to let my partner know what’s going on with my mood etc. That’s about it, lowkey disappointed.
It’s ok
I haven’t even finished setting up and some of the screens don’t fully scroll up and some answer options are not clickable. You’re forced to choose other options just to advance to the next slide. We will see how the actual app works once I finish setting up.
Lost over a year of Cycle history.
I’ve used lively for a long time and liked the program as a free user. I got a new phone and was required to create an account to transfer all my data. The app never required me to login or create an account in all the time I’ve used it. Instead of saving and transferring any data it was just deleted and cannot be recovered even after speaking with support. Super disappointing, I’ll be using something else.
Good until Premium
I’ve had this app for a few years now and love it much more than the previous one I had used.
I have been using it more as we are trying to grow our family. I got on today just 2 days after using it last to half of the features now being locked and being required to upgrade to a premium subscription! I already paid for a subscription so why am I now after years required to upgrade that?!
I have been using it more as we are trying to grow our family. I got on today just 2 days after using it last to half of the features now being locked and being required to upgrade to a premium subscription! I already paid for a subscription so why am I now after years required to upgrade that?!
Wish I would’ve read the reviews 🔻
When I was signing up I thought I was being offered the free version but ended up getting charged the full yearly membership. Be careful when signing up!
cute but price??
okay so tell me why when i was downloading it and setting it up it was acting like it was free… there was never a subscription option. then out of no where “try for 7 days and then $19.99 a year” like what…. that to me is just really irritating. i love the setup of the app but why did it not tell me there was a subscription before i downloaded?? 😠
All the sudden I have to pay
I’ve been using this app for a couple years. Now all the sudden 80% is blurred out and it wants me to pay to see the features I’ve always seen. Hard pass. Will be deleting.
You’re not being fair or to let me correct the app mistake.
I have irregular period all in all on it for a week. Off one day. Now I’m back on it as of 03/04 and it won’t let me edit your/my calendar. Fix your app please.
Don’t trust it
While I love the user interface, the ability to see what foods benefit me the best….this app is unreliable. All my data has been deleted twice, and Im talking OVER A YEAR of my logs. CS said it cant be retrieved and didn’t seem too bothered by my data being lost. If I’m paying for it, i shouldn’t have to backup my data elsewhere, as that defeats the purpose of this app. Wont be renewing my subscription, choosing a free app that has actually never deleted my data at all, and I’ll be getting food advice from a dietician.
Pay
I really wanted to use this app and I had really high hopes for it, but I can’t do anything unless I pay. I don’t want to pay for something I don’t know will work for me. I don’t know why it’s labeled as free in the App Store if you can’t do anything unless you pay.
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)