Review Insights · App Store
Lootfiend: Idle Dungeons
Megoo Games · 7,105 ratings · ★ 4.9
4.9
★★★★★
7,105 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
34 negative reviews mention this · 67% of all complaints
★★★★★ "No Customer Support. I have looked everywhere for a customer support option in game, nothing. I joined their discord in hopes to see if there is an option for support, they only have a bug reporting channel that doesn’t get replies or service. I tried googlin…" - Nephthys23
2
"money"
15 negative reviews mention this · 29% of all complaints
★★★★★ "No Customer Support. I have looked everywhere for a customer support option in game, nothing. I joined their discord in hopes to see if there is an option for support, they only have a bug reporting channel that doesn’t get replies or service. I tried googlin…" - Nephthys23
3
"play"
11 negative reviews mention this · 22% of all complaints
★★★★★ "No Customer Support. I have looked everywhere for a customer support option in game, nothing. I joined their discord in hopes to see if there is an option for support, they only have a bug reporting channel that doesn’t get replies or service. I tried googlin…" - Nephthys23
4
"server"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Thieves!!!. Spent a few hundred dollars on the game and stopped playing for a while, when I got back on my server was gone and had to start back over. This company is a joke. If it were in the thousands I would press charges. Dog wash people running th…" - BTKiller051
5
"idle"
9 negative reviews mention this · 18% of all complaints
★★★★★ "No Customer Support. I have looked everywhere for a customer support option in game, nothing. I joined their discord in hopes to see if there is an option for support, they only have a bug reporting channel that doesn’t get replies or service. I tried googlin…" - Nephthys23
6
"playing"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Thieves!!!. Spent a few hundred dollars on the game and stopped playing for a while, when I got back on my server was gone and had to start back over. This company is a joke. If it were in the thousands I would press charges. Dog wash people running th…" - BTKiller051
7
"update"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Not Idle, Forced Playstyle. The game sells itself as idle when it’s barely even semi idle, you need energy to play which runs out pretty quick if you play the way the tutorials show you to play. The tutorials are so obvious too, but the devs think we’re all 5yr old id…" - Kunam
8
"account"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Scam game dont spend money. I come back after not playing for like a month and my account is gone!? Def dont spend any money on this game." - Oric420
9
"progress"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Constant pops. I don’t know how this has the rating it has. It consistently has popups(not ads) that pauses progression. You can’t put your phone down to let it idle. As it always asked if you want to replace gear. When that happens the game stops. I also…" - Metaljacx
10
"spent"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Thieves!!!. Spent a few hundred dollars on the game and stopped playing for a while, when I got back on my server was gone and had to start back over. This company is a joke. If it were in the thousands I would press charges. Dog wash people running th…" - BTKiller051
11
"gone"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Thieves!!!. Spent a few hundred dollars on the game and stopped playing for a while, when I got back on my server was gone and had to start back over. This company is a joke. If it were in the thousands I would press charges. Dog wash people running th…" - BTKiller051
12
"devs"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Not Idle, Forced Playstyle. The game sells itself as idle when it’s barely even semi idle, you need energy to play which runs out pretty quick if you play the way the tutorials show you to play. The tutorials are so obvious too, but the devs think we’re all 5yr old id…" - Kunam
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
PAYWALL
Hit a paywall, literally can’t play anymore until I spend money. Pay to win.
Thieves!!!
Spent a few hundred dollars on the game and stopped playing for a while, when I got back on my server was gone and had to start back over. This company is a joke. If it were in the thousands I would press charges. Dog wash people running this game.
Deceiving ad
Game is nothing like the ad at all
Annoying
Would be fun if the game would leave me alone to play it. Over and over again when the boss portal appears it acts like I’ve never seen it before, or thinks I’m stupid, and pauses all actions, circles the portal and says “Don’t forget to defeat the boss!”. Like I can’t see the giant red portal.
Scam game dont spend money
I come back after not playing for like a month and my account is gone!? Def dont spend any money on this game.
AI art.
The game uses AI art in its events. No thanks.
SCAMMERS AND THIEVES
They will tell you your purchase failed but still charge. Take your money but not give you the items. Please check you bank accounts for double purchase charges. I had to request refunds for multiple items I never received
Constant pops
I don’t know how this has the rating it has. It consistently has popups(not ads) that pauses progression. You can’t put your phone down to let it idle. As it always asked if you want to replace gear. When that happens the game stops. I also can’t listen to Spotify cause even with game muted it takes over audio and stops my music. When I close out of game no progress seems to happen either. This is terrible idle game there should never be pauses.
Thieves
With today’s update they erased my account stealing anything I purchased. My account is linked and empty. Do not use this app you will not get a refund
game bug
s9 war dome is bugged
Nonexistent developer support
Started the game 7 days ago server launch rot 9 and I’ve spent money on this game more than I wanna admit . Well one of the modes that was supposed to open yesterday still hasn’t opened no one on the server can use it will rate 5 stars if resolved because it’s an amazing game. But will refund if it’s not resolved.
Trash game
Don't play this fake game, everything in the picture is fake trash game.
Unenjoyable Ancestral Affixes
It is TOO RNG to try to find a strategy when pushing further in floors. For example, Reckless is just Robust + Enhanced. The game did it 20+ times in a row so I just installed the game.
It looks like it continues to only do Reckless or Robust+Enhance on purpose for 20+ to make f2p with 3 keys have a miserable time on purpose.
It looks like it continues to only do Reckless or Robust+Enhance on purpose for 20+ to make f2p with 3 keys have a miserable time on purpose.
P2W with a Hate Speech feature
How is this game rated 13+? Like other reviewers have mentioned, slurs and hate speech are completely allowed in this game. Imagine being a whale spending hundreds of dollars on microtransactions, and another user is allowed to call you a slur. As a new user, you can’t even block people who use this language. you’re not allowed to access the Recruit chat where hate speech is allowed, or turn it off. Every modern game today has a profanity filter available in user settings. This company’s decision to remove that feature and allow hate speech on their platform sounds like a possible lawsuit, as they’re also marketing this game to children.
Keeps deleting my save data
I’ve had to restart the game 3 times because every time it updates it deletes my progress. I just figured I didn’t create an account and my data got corrupted or something but I log in with my Apple ID every time, it just deletes my progress.
Game is good but devs are super greedy
Be ready to spend hundreds to a thousand a day to get strong. There’s a top up event for $2500 just to get the best of items. $50 doesn’t get you anything good in that event. The game is good but these dev are sucking the maximum out of your wallet. But to each their own.
Deleted my progress
I don’t usually write reviews, but this made me incredibly upset. I had really good gear, sidekicks, umbras, and artifacts. Now they are all gone because this new update took it all away or whatever happened here. I also paid for some boosts, but I guess that doesn’t matter anymore. I’m hoping that the devs would see this and help people like me. Please care for your players.
Lost all progress
Played for a few weeks, tried to log in after the most recent update and everything is gone. I purchased small boosts, so this is especially infuriating.
I’ve reported this app and hope to receive a refund. This is a scam.
I’ve reported this app and hope to receive a refund. This is a scam.
Devs really did it with this one
Loved the game until you came out with ancestral umbra, you guys made the shark mobs the most annoying mobs in the game, I’ve never been so mad in an idle game…. And some of the buffs you add literally make it impossible to beat you guys are really smart with this one. I hope who ever made the shark mob design falls on a sharp rock…
Deleted all my progress
Don’t buy anything. They deleted everything I had and made me restart.
Wouldn't Recommend
This game is extremely P2W and hardly an idle game.
P2W
If you’re not willing to pay >100$ every couple days, you’ll quickly get left behind.
As a f2p player, I was psyched when I won an “outfit choice pack” from an event with f2p currency… but the “”””outfit”””” I picked wasn’t an outfit, it was just half the shards needed to unlock the outfit. Absolutely ridiculous.
As a f2p player, I was psyched when I won an “outfit choice pack” from an event with f2p currency… but the “”””outfit”””” I picked wasn’t an outfit, it was just half the shards needed to unlock the outfit. Absolutely ridiculous.
Garbage
Spent at least 100 dollars and linked my account only to come on one day and have my server and characters completely deleted. Don’t waste your time.
Hate Energy Systems
P2W? Fine, but let me play as long as I want. Energy makes me quit early and not spend a dime
Trash!!!
I got stuck on 2-2 in an infinite glitch loop and not able to progress or press anything. This game was an absolute waste of time.
Buggy mess
Played for 1 day and all my stuff was deleted even though i linked my account.
Account Deletion
Joined today, found people complaining that their previous accounts were erased and they had to start over. I put the game down for a couple hours after reaching 10Million Power. I picked it up, and it’s having me start from scratch.
Your game shouldn’t be live if you are experiencing large scale account wiping, and you surely should be putting some kind of warning around for it, and promise for Reimbursement. I spent irl money on in app purchases that have now been removed from my account-but my money was still taken. I expect a full refund or my account fully reinstated
Your game shouldn’t be live if you are experiencing large scale account wiping, and you surely should be putting some kind of warning around for it, and promise for Reimbursement. I spent irl money on in app purchases that have now been removed from my account-but my money was still taken. I expect a full refund or my account fully reinstated
why
lost my account. Devs wiped the server. All progress lost.
I lost everything
I have been playing for a long time and spent a lot of money on it. After the last update everything was gone. The server I was on, both my characters and everything else. What the hell is going on?! This really sucks
Sudden update and character gone
Wow seriously… Update ok… but server where am playing is no longer there and character is gone, wiped out? What a mess up… Most likely delete game is the answer.
Actually fun; then it ate my account.
Think Diablo III but 2D, and all you need to do is hand in quests and manage inventory. Not going to lie- strangely compelling when the game works. I spent a LOT of time over the last couple just drooling at big numbers. Big numbers good; ooohh ohohohhooo ohoo. Monkey noises all around.
Issue is that all iOS users just lost their characters (permanently? Don’t know). Server list updated; users are now unable to select the prior server and are thus permanently severed from their prior work. Definition of “literally unplayable.”
I’ll update this review if and when the game is fixed… from what Discord says, the devs are pretty isolated from the community, and this may have even happened previously. Yikes. Would avoid like plague until it’s fixed; certainly spend no money here (and they will try to get you to spend. No ads required but an average of 5 popups to clear every time you start the client).
Issue is that all iOS users just lost their characters (permanently? Don’t know). Server list updated; users are now unable to select the prior server and are thus permanently severed from their prior work. Definition of “literally unplayable.”
I’ll update this review if and when the game is fixed… from what Discord says, the devs are pretty isolated from the community, and this may have even happened previously. Yikes. Would avoid like plague until it’s fixed; certainly spend no money here (and they will try to get you to spend. No ads required but an average of 5 popups to clear every time you start the client).
Lost account????
After maintenance my server which had been running for 8 days was just gone and I was sent over to a new server. It wasn’t a merge but a complete wipe. Just imagine all the whales that spent their money I’m sure they are not happy about this either. Bad game.
what happened.
After the update all my progress is gone!
new device = won’t load
brand new iPad…now the game won’t load….pass on this if you EVER plan to upgrade
Not even worth playing for pay
Tried playing on multiple different internet platforms and had to accept that random dc’s are just a part of the game. Most of the chat is just 12 year olds trying to find different variations on the M word that won’t get them banned.
Spoiler; the admins are also part of it.
Spoiler; the admins are also part of it.
Boring
It’s a very very very boring repetitive game with zero story to speak of and takes far to long to make any progress and by the time I hit like lvl 75 I couldn’t deal with it anymore!
It’s rigged
The draws are garbage the drops are not worth all the effort and everything is a dollar like you ain’t getting nowhere without money and lots of it. I had over 24k worth of gold saved up ($400 worth roughly)and I used it on the current event to get a gem you need for a vanity item which is wild it’s a vanity item (am even separate type of currency cause why tf not) and all you get is trash, every time. It’s rigged and ripping people off badly. Once this administration is out I’m gonna suggest repeatedly to our representatives that this stealing needs to be addressed cause that’s all it is. When there’s no actual chance of getting anything and you act like there is just to get money it’s stealing and that’s all this game does to you, steals your time and money
Make it make sense
Devs force you to pick a class/character before you know anything about the game mechanics, and then locks you into that choice permanently. no previews, no tutorial, no good reason. Laughable in 2025, but what else do you expect from a phone game “developer”
No Customer Support
I have looked everywhere for a customer support option in game, nothing.
I joined their discord in hopes to see if there is an option for support, they only have a bug reporting channel that doesn’t get replies or service.
I tried googling the website and there is no customer support there either.
This is a game you can spend money in, but if anything goes wrong you have no way of contacting them!! Don’t waste your money!! Gameplay wise it’s okay you have to grind some to make it idle though. Decent loop with more content coming but extremely buggy and some big bugs ruin your gameplay experience.
I joined their discord in hopes to see if there is an option for support, they only have a bug reporting channel that doesn’t get replies or service.
I tried googling the website and there is no customer support there either.
This is a game you can spend money in, but if anything goes wrong you have no way of contacting them!! Don’t waste your money!! Gameplay wise it’s okay you have to grind some to make it idle though. Decent loop with more content coming but extremely buggy and some big bugs ruin your gameplay experience.
Not Idle, Forced Playstyle
The game sells itself as idle when it’s barely even semi idle, you need energy to play which runs out pretty quick if you play the way the tutorials show you to play. The tutorials are so obvious too, but the devs think we’re all 5yr old idiots so they constantly hold your hand to show you what every single icon does when they’re literally doing the same thing every other game is doing.
There’s also a lot of ads, tons, but they’re kind of necessary because of what watching the ad gives you, extra quest attempts, money, whatever. It’s mostly fine, but if you want to do everything like I do then you end up doing this for at least an hour and it’s just another bad game design to keep you playing.
The popups are the worst. Hey buy this special priced thing, hey buy this other special price thing, hey….it’s dumb.
The latest update added dual classing, which forces you to play as the other class and build it up as well. Annoying….This is where I uninstalled the game. I don’t like melee classes, in fact I HATE melee classes, but because I chose Arcanist at the beginning I now have to dual play as the melee class which I care so little about I don’t even remember its class name. Now I have to switch back and forth depending on what I’m doing like guild battles or whatever which is so stupid because if you’re not paying attention you might end up fighting in a high ranking battle as the wrong character. There’s also daily quests tied to doing this dual classing thing and an event as well…so nope. Done. Never seeing me again. Forcing me into playing things I don’t want to play is a fast track to deleting your app. Bye bye.
There’s also a lot of ads, tons, but they’re kind of necessary because of what watching the ad gives you, extra quest attempts, money, whatever. It’s mostly fine, but if you want to do everything like I do then you end up doing this for at least an hour and it’s just another bad game design to keep you playing.
The popups are the worst. Hey buy this special priced thing, hey buy this other special price thing, hey….it’s dumb.
The latest update added dual classing, which forces you to play as the other class and build it up as well. Annoying….This is where I uninstalled the game. I don’t like melee classes, in fact I HATE melee classes, but because I chose Arcanist at the beginning I now have to dual play as the melee class which I care so little about I don’t even remember its class name. Now I have to switch back and forth depending on what I’m doing like guild battles or whatever which is so stupid because if you’re not paying attention you might end up fighting in a high ranking battle as the wrong character. There’s also daily quests tied to doing this dual classing thing and an event as well…so nope. Done. Never seeing me again. Forcing me into playing things I don’t want to play is a fast track to deleting your app. Bye bye.
It WAS good
I play a lot of this game and I paid so I don’t get ads. Now, all of a sudden, I’m getting swarmed with messages about people trying to sell stuff (in-game items). Every. Single. Day. When I log in, there’s about ten different people constantly swarming the chat. It’s disgusting. Nearly to the point that people are going to stop playing. It’s egregious.
Sick market chat
The chat is vulgar 70% of the time and no way to combat it. Report does nothing and you only have 100 blacklist spots. The other thing chat is used for is scamming for real world $. People are on just to sell sidekicks and the like for real world $. Anyone who actually reads this would do well to not let your kids play it. It can be fun but, the bloat is real.
Fix your bug bro
They haven't fixed a bug on the Rot 9 server. Several players, including myself, can't access the Dome Wars feature. Clicking on it does nothing; the feature doesn't open.
Several players have already reported this issue through the bug report channel on the official Discord server, but we haven't received a response yet. As a result, we've already lost two days of gathering materials for the Frost event, which is personally frustrating.
Several players have already reported this issue through the bug report channel on the official Discord server, but we haven't received a response yet. As a result, we've already lost two days of gathering materials for the Frost event, which is personally frustrating.
False
Does not appear to be what’s it’s advertised.
Expensive and freezes
Game is very costly. Packs for cheap and worth the cost are very rare. $30 lifetime pass for some things then you have two monthly passes as well. Standard packs are generally from $50 to $100 for decent ones.
I play on two different devices and on smooth it constantly freezes or kicks me out.
Game is good for idle but these two items cause a low rating for me.
I play on two different devices and on smooth it constantly freezes or kicks me out.
Game is good for idle but these two items cause a low rating for me.
Pay to Win Game! Don’t invest your time it’s not worth it!
This game on its own is amazing the only thing holding it back is the greed of the dev team. If you aren’t spending 500-2000$ a month on this game you will NEVER catch up to the top players.
Free to play is thought of so infrequently that the events in the game meaning to give back to the community has a price point of 600$ to get the top rewards…
I will admit if this game wasn’t so money focused it would for sure be a contender for the best idle farmer on mobile right now. But instead of the devs thinking about the longevity of this game they was to cater to the maybe 200 whales. If the monetization is more grounded then I will rewrite this review, if not then you will have you answer… (04/14/26)
Tl;Dr:
If you aren’t intending on spending exorbitant amounts of money don’t even try play to compete in the competitive ladders it would be a huge waste of your time. Just play passively and you might enjoy your first 3 weeks of play time.
Free to play is thought of so infrequently that the events in the game meaning to give back to the community has a price point of 600$ to get the top rewards…
I will admit if this game wasn’t so money focused it would for sure be a contender for the best idle farmer on mobile right now. But instead of the devs thinking about the longevity of this game they was to cater to the maybe 200 whales. If the monetization is more grounded then I will rewrite this review, if not then you will have you answer… (04/14/26)
Tl;Dr:
If you aren’t intending on spending exorbitant amounts of money don’t even try play to compete in the competitive ladders it would be a huge waste of your time. Just play passively and you might enjoy your first 3 weeks of play time.
Nothing idle
Great game and concept but multiple alike out there. Sadly chaosite does not generate so after you use them all it’s no longer an idle game you have to wait till next day to acquire more. So it’s fun for an hour or so then your at a standstill. Regret spending money on this game just to realize to late this sadly please make chaosite auto generate
Paywall
I downloaded the game because I keep seeing the ads for it to try it. I understand the nature of these kind of idle games. They’re just copy pastes of OG idle games with a new art style. It’s hard to be innovative in this genre. After 2-3 days of playing it here and there, progression comes to a HARD STOP unless you fork over money. It’s absolutely not fun to play at a f2p pace. Can you play it f2p? Absolutely! Will you have fun going f2p? Probably not, after a week or so. Fun for the first few hours then the game starts to feel like a chore.
New update erased everything
I installed the update but when I came back in, I had to start all over. I was near level 300 and now I’m back to one.
Idek
So i spent $30 just to have the server i was playing on disappear including my character the guild i was in and also my money…… the game is SUPER buggy, half the time i cant use the world chat cause it thinks im a low level, i really do like the game but the creators need to start doing something about all the simple fixable bugs.
+ 1 more in the clipboard copy
Sentiment summary
98%
Positive (4-5★)
0%
Neutral (3★)
2%
Negative (1-2★)