Review Insights · App Store
Love8 - App for Couples
Chongqing Daole Er Technology Co., Ltd · 3,065 ratings · ★ 4.6
4.6
★★★★★
3,065 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
5 negative reviews mention this · 20% of all complaints
★★★★★ "meh. this app made my phone extremely hot and drained my battery even tho I use it for 10 min max a day" - Riley Paterek
2
"money"
5 negative reviews mention this · 20% of all complaints
★★★★★ "Stay away they will take your money.. Been using this app a couple of months now and I’ve been charged for 2 subscriptions instead of the cost of one. Then I cancel but yet I still get charged for one of the subscriptions and don’t even have it on the app. They don’t answer you…" - Brandon0601
3
"subscription"
5 negative reviews mention this · 20% of all complaints
★★★★★ "Stay away they will take your money.. Been using this app a couple of months now and I’ve been charged for 2 subscriptions instead of the cost of one. Then I cancel but yet I still get charged for one of the subscriptions and don’t even have it on the app. They don’t answer you…" - Brandon0601
4
"paid"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Premium. I’ve paid for premium for both myself and my partner and it’s still telling me I need to purchase premium to use all features" - Jmaser88
5
"cancel"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Stay away they will take your money.. Been using this app a couple of months now and I’ve been charged for 2 subscriptions instead of the cost of one. Then I cancel but yet I still get charged for one of the subscriptions and don’t even have it on the app. They don’t answer you…" - Brandon0601
6
"since"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Stay away they will take your money.. Been using this app a couple of months now and I’ve been charged for 2 subscriptions instead of the cost of one. Then I cancel but yet I still get charged for one of the subscriptions and don’t even have it on the app. They don’t answer you…" - Brandon0601
7
"girlfriend"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Most likely bugged. My girlfriend and I got this app because of the features and just realized it’s most likely bugged bc it changed the sound of our ringtones by making it sound loud then quiet and another review said that it ask for your IP address which cou…" - SHendrickson2003
8
"features"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Most likely bugged. My girlfriend and I got this app because of the features and just realized it’s most likely bugged bc it changed the sound of our ringtones by making it sound loud then quiet and another review said that it ask for your IP address which cou…" - SHendrickson2003
9
"thing"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Location issues. For the most part this is a great app. The only thing me and my girlfriend hate is the location part. Every day since we downloaded the app it shows my girlfriend on the move or coming and going from her house when I’m on the phone with her…" - Xxgrateful
10
"every"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Location issues. For the most part this is a great app. The only thing me and my girlfriend hate is the location part. Every day since we downloaded the app it shows my girlfriend on the move or coming and going from her house when I’m on the phone with her…" - Xxgrateful
11
"downloaded"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Location issues. For the most part this is a great app. The only thing me and my girlfriend hate is the location part. Every day since we downloaded the app it shows my girlfriend on the move or coming and going from her house when I’m on the phone with her…" - Xxgrateful
12
"download"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Location issues. For the most part this is a great app. The only thing me and my girlfriend hate is the location part. Every day since we downloaded the app it shows my girlfriend on the move or coming and going from her house when I’m on the phone with her…" - Xxgrateful
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bad Review
It deleted my account after I got back on so I’m not doing this again
Stay away they will take your money.
Been using this app a couple of months now and I’ve been charged for 2 subscriptions instead of the cost of one. Then I cancel but yet I still get charged for one of the subscriptions and don’t even have it on the app. They don’t answer your questions on support chat. I will be doing a chargeback since I can’t cancel this subscription.
Most likely bugged
My girlfriend and I got this app because of the features and just realized it’s most likely bugged bc it changed the sound of our ringtones by making it sound loud then quiet and another review said that it ask for your IP address which could lead to hackers. I wouldn’t trust this app
Bad
Couldn’t get the right amount of sleep at all
too many adds
pay to win
Just no
I download the app to try it. It was very glitchy and very terrible. And I canceled the subscription, but it keeps trying to charge me for the subscription. I do not recommend this app.
Creepy
This app wants access to everything on your phone! Even recording for sleep patterns! If you force close the app it still remains open in the background, and doesn’t show up in your open apps! It looks like it would be for a 10 year old! Just gives off real pedo vibes! Plus all access to everything on your phone?! No thank you! Don’t waste your money!
Make my phone glitch
Would g recommend it. The app itself is nice and fun to use but ever since I’ve downloaded this app. My phone has been glitchy notifications are laggy and overall it’s just annoying hearing my phone in such a state.
Inaccurate & Relationship ruiner
The app is inaccurate every single day no matter how you try to trouble shoot it. This on the paid level as well. Inaccurate every day for over 6 months, we kept forgetting to cancel the subscription but it was a huge waste of money. Find My on Apple was more accurate. Just use Life360.
Save your $.
Save your $.
Misleading Ads
The ads show features that they DO NOT have in the app. Deceptive advertising just so they can suck you in and report a high number of downloads. Plenty of long distance couples would use this app if they just advertised the things they actually do. The deception is unreasonably stupid. Maybe try not to break your customers trust immediately.
Unusable if you don't pay for everything
Constant nagging to pay for everything, can't really do anything unless you do just that. At that point just make people pay to download the app.
Fake
Fake don’t give any time i paid for it and it was some kids game
THE SUPPORT TEAM DOES NOT ANSWER
I baught the year subscription to have a cute little app with my girlfriend but she never got premium when she joined my thing using the code and I wrote to customer service like 2 weeks ago and not a single answer I feel this is the worst company communication wise I wish I could cancel my sub or get a refund bc of how rude they are for not answering
No es verdad lo de dibujar
No es verdad lo de dibujar
False Advertisement
I had a ad come across on insta and the way it advertised it made me wanna download it to try with my girl. We downloaded it and it was nothing like how it was shown. For apps like these too we shouldn’t have to pay in my opinion, nobody in the right mind would have a subscription of these things to make this app fun.
Why u money hungry
Asking for money. For every last thing.
meh
this app made my phone extremely hot and drained my battery even tho I use it for 10 min max a day
Love8
So much stuff cost money
Great app, but kills your battery
The app itself is great. It would be nice if it had interactive questions to get to know your partner better… BUT it will drain your phone battery! I had to delete the app. Love the touch interaction… wish it didn’t drain you battery like it does
Premium
I’ve paid for premium for both myself and my partner and it’s still telling me I need to purchase premium to use all features
Location issues
For the most part this is a great app. The only thing me and my girlfriend hate is the location part. Every day since we downloaded the app it shows my girlfriend on the move or coming and going from her house when I’m on the phone with her. This needs to be fixed please.
Damn
Well. You guys take away a lot for the ones who have the app for free.
Nice
Grateful
Love
Todo el premio y no me gusta demasiado la verdad desearía que fuera gratis
A little help in these minor area
I think should allow people to enjoy the app instead having to pay for everything within the app cause customer already pay weekly or for the month soo the app is paid soo you consider that and let it be a option if you wanna raise a baby or baby pup not just one
Sentiment summary
90%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)