Review Insights · App Store
Lucky Defense!
111% · 11,576 ratings · ★ 4.6
4.6
★★★★★
11,576 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
19 negative reviews mention this · 54% of all complaints
★★★★★ "Won't load. I've tried deleting and redownloading, but that didn't work. I can't contact in-game support because of this, so this is my only option. It's been a few days and it just gets stuck on the loading screen. Normally, I love this game. This is…" - Verynniel
2
"play"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Keeps crashing after updates. Continues to crash unplayable on iPad. Might stop playing all together" - Smoldogg
3
"level"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Fun but doesn’t work anymore. I actually enjoyed playing this game. The unfortunate thing is once I reached level 5, the game searches for another player for 10 seconds and then just says “match cancelled”. I did this probably 20 times, and nothing changed. Tried closin…" - A7XTDWP
4
"playing"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Keeps crashing after updates. Continues to crash unplayable on iPad. Might stop playing all together" - Smoldogg
5
"been"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Won't load. I've tried deleting and redownloading, but that didn't work. I can't contact in-game support because of this, so this is my only option. It's been a few days and it just gets stuck on the loading screen. Normally, I love this game. This is…" - Verynniel
6
"update"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Keeps crashing after updates. Continues to crash unplayable on iPad. Might stop playing all together" - Smoldogg
7
"months"
4 negative reviews mention this · 11% of all complaints
★★★★★ "BILLING. WILL NOT STOP BUYING $12.99 VIP PASS I HAVENT PLAYED IN MONTHS AND ITS BEEN BUYING IT THIS WHOLE TIME, I HAVE NO REOCCURRING ON DO NOT MAKE PURCHACES ON THIS GAME, THEY CHARGE MORE THAN STATED AND THEY CHARGE MULTIPLE TIMES" - kayccs0
8
"times"
4 negative reviews mention this · 11% of all complaints
★★★★★ "BILLING. WILL NOT STOP BUYING $12.99 VIP PASS I HAVENT PLAYED IN MONTHS AND ITS BEEN BUYING IT THIS WHOLE TIME, I HAVE NO REOCCURRING ON DO NOT MAKE PURCHACES ON THIS GAME, THEY CHARGE MORE THAN STATED AND THEY CHARGE MULTIPLE TIMES" - kayccs0
9
"account"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Played the game regularly. They deleted my account and put me on a guest account I don’t know why there was no reason given" - FixYourBS58
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Keeps crashing after updates
Continues to crash unplayable on iPad. Might stop playing all together
No stats
$100 for a mythic unit and you cant even see the dmg contribution
P2W with scams
Will absolutely cost you $100s to play and they will not fix issues that cause billing errors.
게속 튕기는망겜
게속 튕김
匹配机制烂完了
不充值就等着收获烂到没边的游戏体验吧，匹配得像一坨屎，客服阴阳怪气，棒子没🐎了。劝退正常人。
Crashes often -new update
Very bothersome!
CRASHIEST GAME EVER
This game crashes so much I don’t even have to be playing a match it just crashes whether I’m on iOS or Android it crashes I’ve been complaining about it and have never got any response from support.
BILLING
WILL NOT STOP BUYING $12.99 VIP PASS I HAVENT PLAYED IN MONTHS AND ITS BEEN BUYING IT THIS WHOLE TIME, I HAVE NO REOCCURRING ON DO NOT MAKE PURCHACES ON THIS GAME, THEY CHARGE MORE THAN STATED AND THEY CHARGE MULTIPLE TIMES
Chances
The rate is not rating, 25.5% of epic roulette, 20 gem and no epic guardian
Played the game regularly
They deleted my account and put me on a guest account I don’t know why there was no reason given
The bot sucks
The starter bot for tutorial making u beat wave 50 is super bad I literally cannot solo I’m getting 80% on my side and nothing for the bot side I am hard locked bc of the bots ai you need to fix that I’m not playing a tutorial every day bc ur bot can’t seem to do anything please fix
Huge paywall
You get to barely advance you just play thr dame thing over and over barely getting to level or try new missions or monsters feels like a game thrown together in a week
Bad game
If you want anything good from the recruit button than too bad everything in it is luck based they make you pay money if you want anything good in this game.
Would not recommend.
Would not recommend.
Terrible matchmaking
They delete my reviews but in PvP in bronze I am facing level 20 and above only and in PvE I only get level 10-12 who don’t contribute anything the game has a terrible matchmaking system
Buggy
big issue with room code locked i used 2 different accounts with level 5 and 7. Both accounts still have it locked.
Meh
You can move through the game well enough. You definitely hit a pay wall around rank 10 then you either pay or grind. Although based on “luck” you tend to get more unlucky than lucky. I would say realistically, 30% lucky 70% unlucky. Also, the thing that drives my bananas, you have a 25% to roll and get an epic in game. So you think logically one in four presses, you get an epic. Well most the time I roll about 20 times and maybe get one or two. That’s not 25%…..
Recent update issue
Not sure what happened after most recent update, but my game will not load at all, it just keeps giving me “connection to server is unstable”. Only giving one star to get Devs attention, other wise game is awesome, my wife and I play together all the time.!
Got banned for a refund
Requested a refund and it got accepted so I told my bank about it being a refund, my bank started a refund process and the developers banned me for “breaking guidelines” I just wish I didn’t have to get banned over a $5.99 refund…….
Not good
Too many immortal. Conversion rates a scam. Not a good game.
Matching problem
I tried quick match for 2 days, it keeps saying match canceled, contact customers service and no feedback. Even tried play with my friends and still not working
Dumb
Quit showing me this damn add
Please change this
I did not play for a while and all of my data was lost
What!?!
I have had this game for some time now, and I love the game. It’s fun, eats up time, and is just one of those apps you’ll check into from time to time…but then I noticed something VERY concerning…I’m now being charged $9.99 cents a month for a “subscription” that I don’t remember EVER agreeing to purchase.
I figured no big deal I’ll cancel it and that will be that…but when I went to the store and clicked “restore purchase” it says nothing ordered.
Long story short I have been charged now for 2 months, and have no way of getting my refund. NOT A GOOD WAY TO KEEP PLAYERS.
I figured no big deal I’ll cancel it and that will be that…but when I went to the store and clicked “restore purchase” it says nothing ordered.
Long story short I have been charged now for 2 months, and have no way of getting my refund. NOT A GOOD WAY TO KEEP PLAYERS.
This game is trash
They make the game extremely harder like every few weeks so when you were able to beat levels, you know six months ago now you’re all the way back at the beginning even though you’ve upgraded you know 20 times stronger
Wiped account
In the newest version of this game I went to play but when I did it sent me to the tutorial and wiped everything for my account
Where is all my data? I was just posting the game 10 hours ago!
My bound account and all my data were lost in the recent update. I spent upwards of 1k on the game.
Lost account(?) after update
A very fun game, was enjoying it for the past 4-6 months ish. But after the most recent update (writing this on Nov. 28th, 2025) the game stuck on log-in page and said logging in failed.
Won't load
I've tried deleting and redownloading, but that didn't work. I can't contact in-game support because of this, so this is my only option. It's been a few days and it just gets stuck on the loading screen.
Normally, I love this game. This is really disappointing..
Normally, I love this game. This is really disappointing..
Добавьте еще язык в игру
Нету русского языка. Я с Казахстана и плохо понимаю английский, очень не хватает русского языка. В мире 300+ миллионов людей разговаривают на этом языке а вы даже через переводчик не можете добавить этот язык
connection is awful
Can hardly finish a game and the Internet just kicked me out
Fun but doesn’t work anymore
I actually enjoyed playing this game. The unfortunate thing is once I reached level 5, the game searches for another player for 10 seconds and then just says “match cancelled”. I did this probably 20 times, and nothing changed. Tried closing the app and trying again. Still the same… “Match cancelled”…
Pay 2 win
barely has cartoon grafx and is in English
fun game, need $ to win
fun concept, lots of things to keep you busy for a few days, BUT after a while, you realize you need to buy diamonds to stay competitive, it’s cool i guess
No skill based matchmaking
I literally just got decimated in ranked by a guy with everything maxed out, I only have one level 15 bat man and that’s it btw
Pay for Luck
This game seemed cool at first but I can tell after spending $12 I get lucky way more often. And you guys can try and blame it on the 2x speed boost but it's literally not that at all. Wont be spending anymore money on it. And why do you guys keep changing the damn name of the game? Change it one last time to Pay for Luck and let it go 😂
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)