Review Insights · App Store
Luma: Make Friends, Have Fun
ODYSSEY DOWNTOWN, INC. · 7,122 ratings · ★ 4.3
4.3
★★★★★
7,122 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scam"
13 negative reviews mention this · 36% of all complaints
★★★★★ "Awful!. This app is an insult to anyone who has used it. Not allowed to contact possible love interest for some unknown reason (greed). It’s a total scam and money grab. The app isn’t working correctly now and I can’t get in touch with my date for …" - elebius
2
"money"
11 negative reviews mention this · 31% of all complaints
★★★★★ "Awful!. This app is an insult to anyone who has used it. Not allowed to contact possible love interest for some unknown reason (greed). It’s a total scam and money grab. The app isn’t working correctly now and I can’t get in touch with my date for …" - elebius
3
"people"
10 negative reviews mention this · 28% of all complaints
★★★★★ "Fake app, ignore at all cost. This is the biggest bs I have ever seen. Every girl that’s by me says there in a town 30 mins away that has a population of 3000 people is very poor and somehow they all really like going to Great Britain lol. What a joke no one on this app…" - 21str
4
"coins"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Make it free. Not good the coins go to fast" - John Doe99er
5
"fake"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Fake?. All these profiles are fake" - Jayangelonofre
6
"other"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Awful!. This app is an insult to anyone who has used it. Not allowed to contact possible love interest for some unknown reason (greed). It’s a total scam and money grab. The app isn’t working correctly now and I can’t get in touch with my date for …" - elebius
7
"messages"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Bad app. The app was working well for a while and had a lot of messages and was making friends but then today it decided to not work or show any messages and I can’t login back in either . Please fix your app" - current rewards 🙂
8
"cost"
6 negative reviews mention this · 17% of all complaints
★★★★★ "The biggest newest dating scam. App is just terrible, nb trynna link but they females want u to keep sending messages, but it cost to text.. so u just wasting your time and money n hopes that whoever doesn’t play games.. or just wants you to keep texting them So u can’t a…" - trlldhbb
9
"talking"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Network. I was in the middle of talking to this girl when the network went offline I couldn’t recharge my coin the delete the app and try to get back in no good , guess all that talking for nothing" - Date easy
10
"bots"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Scam. Waste of time and money just an app you spend money on coins to talk to bots!" - Christian999🫡
11
"real"
6 negative reviews mention this · 17% of all complaints
★★★★★ "High way robbery/ SCAM. Finally found sum one to talk to n it’s so hard n cost to much to exactly talk. It’s so frustrating I really hate this app" - AJAYxGLO
12
"biggest"
4 negative reviews mention this · 11% of all complaints
★★★★★ "The biggest newest dating scam. App is just terrible, nb trynna link but they females want u to keep sending messages, but it cost to text.. so u just wasting your time and money n hopes that whoever doesn’t play games.. or just wants you to keep texting them So u can’t a…" - trlldhbb
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Awful!
This app is an insult to anyone who has used it. Not allowed to contact possible love interest for some unknown reason (greed). It’s a total scam and money grab. The app isn’t working correctly now and I can’t get in touch with my date for tomorrow night since this POS app is the only way we are allowed to get in touch with each other. Complete BS!
Bad app
The app was working well for a while and had a lot of messages and was making friends but then today it decided to not work or show any messages and I can’t login back in either . Please fix your app
The biggest newest dating scam
App is just terrible, nb trynna link but they females want u to keep sending messages, but it cost to text.. so u just wasting your time and money n hopes that whoever doesn’t play games.. or just wants you to keep texting them So u can’t afford to text anybody else, am still ain’t nb trynna meet up, this app won’t even let u text how u want.. so it’s just pointless communication, but it’s still cost, no matter what u text or say.. it cost
Network
I was in the middle of talking to this girl when the network went offline I couldn’t recharge my coin the delete the app and try to get back in no good , guess all that talking for nothing
Make it free
Not good the coins go to fast
It’s a scam
It’s a scam u gotta pay to talk to ai
High way robbery/ SCAM
Finally found sum one to talk to n it’s so hard n cost to much to exactly talk. It’s so frustrating I really hate this app
Scam
Waste of time and money just an app you spend money on coins to talk to bots!
???? Look n all one race
Multiraces ???
Fake?
All these profiles are fake
Asba likom
This App it’s really sucks, nothing real .. everything is fake here?! And they charge a lot money every single day just to let you texting. Nothing else you can’t get any information u can’t get the phone number?!the all girls working on this app and get paid just to let u living in dreams, no meeting no thing , they’re stealing the money for people’s that’s it 😣😣😣😣
Luma
App is a scam
Do not download
This app is fake the matches are fake you have to spend money just to chat it’s just a cash grab please do not use this app I have spent so much money on this app and it’s fake
Get me off of this thing
This pay to play nonsense is awful. And it takes a long time or a lot of gifts $$$ before the app lets you exchange contact info. And you can’t do it in the chat but by some icon you have to tap and that costs money too! And that feature is glitchy as well. One star only because 0 isn’t an option. No I’ll give it 1 because at least the people here respond back almost instantly and try to actually have a conversation. But also a lot of the time idk if I’m talking to a real person, a bot or a cyborg. P person, but with an AI assisting them in the replies. Seriously. As I’m texting away these women are reposing with big long messages way too quickly for a human to type naturally. And there’s a lot of repetition in their speech which seems in natural and some times I get the same well worded but causal sounding response from more than one person. Almost exactly word for word. But I actually did meet a person, got to chat on video at least. So there was at least one other human here.
Worst app ever…
This app is to stupid all they do is charge for credits to be able to text people and you can’t even shared any socials because all they want is for you to keep spending money….. worst dating app
Fake
This app is fake , the only part which works is the payment option
Bad
Bad
Fake asf
It’s AI WITH 110% certaintie , biggest scam !!! I wish I could attach a screenshot and then you’d see what I’m talking about, the ai was glitching and telling on its self ! Keep ur money
Sucks
Have to pay eventually
Biggest scam ever
I matched with this girl who seemed 100% real, recharged my coins like 5 times so we could figure out to hack the system to give each other our snapchats because it blocks anything personal because “you haven’t been talking long enough”. None of our attempts seem to work so I quit messaging her and she didn’t reach back out. Total trash app that literally steals money from people like an AI slot machine.
MONEY SCAM
This app charges you money for each message 5 coins and charges you 150 for video chat. Ton of fake AI bots! DO NOT Use it!!
Credit system type of app
It just genuinely defeats all purpose of trying to find someone
Avoid
This app is a scam. Every profile you match with is an AI bot.
Force to pay
Pay to chat is stupid . No allowing to exchange contacts. Force to chat so they can charge you to continue. Plus it’s mixed with real people and bots .
🚩🚩Red Flags Everywhere🚩🚩
🚩 Upon opening the app for the first time and creating your “account” you get bombarded by ads for premium and their coin system.
🚩People like you too fast for them all to be real
🚩Messages cost too many coins and chats are designed to make you run out of coins once things start going.
🚩Messages received are often times written too fast for it to be a real person on the other side.
🚩People I see are never in my town and are conveniently just in the next town over or within 50-100 miles
🚩Good reviews are bought and are most likely bots
This app is clearly designed to drain bank accounts and scam people.
🚩People like you too fast for them all to be real
🚩Messages cost too many coins and chats are designed to make you run out of coins once things start going.
🚩Messages received are often times written too fast for it to be a real person on the other side.
🚩People I see are never in my town and are conveniently just in the next town over or within 50-100 miles
🚩Good reviews are bought and are most likely bots
This app is clearly designed to drain bank accounts and scam people.
Trash
It keeps making you pay for everything don’t use it I don’t recommend
Waist
If you want to spend money this is your app
Cost to much
You gotta pay to talk and can’t exchange numbers
Fake app, ignore at all cost
This is the biggest bs I have ever seen. Every girl that’s by me says there in a town 30 mins away that has a population of 3000 people is very poor and somehow they all really like going to Great Britain lol. What a joke no one on this app is real. Better off going elsewhere.
?not sure
? Not sure
iGZay.Heff
Who wants to pay to keep sending messages, random FaceTime calls & you can’t share social media or numbers unless you have a long enough conversation. Then theirs spam bots who interact with you like people just to waste the free coins they give you to interact. The other sights like BLk Tinder etc gives way more communication options after matching because you don’t have to pay to continue talking. Scam if you ask me.
iGZay.Heff
Who wants to pay to keep sending messages, random FaceTime calls & you can’t share social media or numbers unless you have a long enough conversation. Then theirs spam bots who interact with you like people just to waste the free coins they give you to interact. The other sights like BLk Tinder etc gives way more communication options after matching because you don’t have to pay to continue talking. Scam if you ask me.
Lay out
The layout of the app is nice
Site
Cost too much too restricted
Change this feature
Please allow people to write conversations without limits
Gooo
Yooo
Sentiment summary
82%
Positive (4-5★)
5%
Neutral (3★)
13%
Negative (1-2★)