Review Insights · App Store
Lyra - Music, Radio, eSound
Nadia Ferrari · 5,611 ratings · ★ 4.6
4.6
★★★★★
5,611 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"play"
6 negative reviews mention this · 40% of all complaints
★★★★★ "App barely works. The app barely works. Bare minimum is to play a single song and it can hardly do that" - Aacakesss
2
"song"
6 negative reviews mention this · 40% of all complaints
★★★★★ "App barely works. The app barely works. Bare minimum is to play a single song and it can hardly do that" - Aacakesss
3
"songs"
6 negative reviews mention this · 40% of all complaints
★★★★★ "It plays the wrong sound for the songs when you search for the name. I searched up crazy in love by beyonce and it plays drunk in love. The app needs to fix this issue of songs not playing what it actually is. Everytime I search up crazy in love it plays drunk in love why is that? The app needs to fix that i…" - Sunnyforlife44
4
"music"
5 negative reviews mention this · 33% of all complaints
★★★★★ "It plays the wrong sound for the songs when you search for the name. I searched up crazy in love by beyonce and it plays drunk in love. The app needs to fix this issue of songs not playing what it actually is. Everytime I search up crazy in love it plays drunk in love why is that? The app needs to fix that i…" - Sunnyforlife44
5
"playing"
4 negative reviews mention this · 27% of all complaints
★★★★★ "It plays the wrong sound for the songs when you search for the name. I searched up crazy in love by beyonce and it plays drunk in love. The app needs to fix this issue of songs not playing what it actually is. Everytime I search up crazy in love it plays drunk in love why is that? The app needs to fix that i…" - Sunnyforlife44
6
"playlist"
4 negative reviews mention this · 27% of all complaints
★★★★★ "What WF. The app was good like an hour ago and for past months but NOW it deletes my account and the all my playlists and when i made new account and playlist by copying the link it says error the playlist is private but it is not please fix it" - Klolonali
7
"being"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Good at first but now it’s awful. Alway plays different songs that aren’t on the play list or glitch Negev I try changing the song the app was good at first but overtime got bad. It never plays all my songs and than most of the songs I do put on my playlist they end up bein…" - Niyaaduhh!
8
"equalizer"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Was a fire app. The equalizer was free, came back to the app 2 months later now it’s locked behind a subscription, now I can’t turn it off wth" - Uz05 op
9
"free"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Was a fire app. The equalizer was free, came back to the app 2 months later now it’s locked behind a subscription, now I can’t turn it off wth" - Uz05 op
10
"plays"
3 negative reviews mention this · 20% of all complaints
★★★★★ "It plays the wrong sound for the songs when you search for the name. I searched up crazy in love by beyonce and it plays drunk in love. The app needs to fix this issue of songs not playing what it actually is. Everytime I search up crazy in love it plays drunk in love why is that? The app needs to fix that i…" - Sunnyforlife44
11
"sound"
3 negative reviews mention this · 20% of all complaints
★★★★★ "It plays the wrong sound for the songs when you search for the name. I searched up crazy in love by beyonce and it plays drunk in love. The app needs to fix this issue of songs not playing what it actually is. Everytime I search up crazy in love it plays drunk in love why is that? The app needs to fix that i…" - Sunnyforlife44
12
"actually"
3 negative reviews mention this · 20% of all complaints
★★★★★ "It plays the wrong sound for the songs when you search for the name. I searched up crazy in love by beyonce and it plays drunk in love. The app needs to fix this issue of songs not playing what it actually is. Everytime I search up crazy in love it plays drunk in love why is that? The app needs to fix that i…" - Sunnyforlife44
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App barely works
The app barely works. Bare minimum is to play a single song and it can hardly do that
It plays the wrong sound for the songs when you search for the name
I searched up crazy in love by beyonce and it plays drunk in love. The app needs to fix this issue of songs not playing what it actually is. Everytime I search up crazy in love it plays drunk in love why is that? The app needs to fix that issue of playing the wrong song when you search up the original sound. That should not be an issue for a music app for a song to play the original sound.
app shuts off
why do i keep getting logged out my account? it just randomly shuts off and i have to log back in. i just created this account and im already having issues
mid
the app is cool if you NEED a music app but i promise i wont be using it again. it adds random songs to my playlist, doesn’t load half my uploaded playlist, and puts my music on shuffle EVEN WHEN i turn it off. I’ve actually NEVER put it on shuffle to begin with it automatically does it and its frustrating. if i wanted my music on shuffle then id put it on shuffle, which i never do regardless of the app. free music is cool but the app sucks.
Not worth it
There are many problems with this app. Songs will double play at the same time, randomly overheats my phone, many features missing, unable to play anything at times, and songs will be incorrectly played as another artist.
Misleading
The app store page makes no mention of this being a freemium service, but it is. Some features like the equalizer are paywalled but the settings page doesn't make that clear at all. You can adjust settings for equalizer, crossfade, and audio quality without the app ever telling you that you don't actually have access to those features. The only way to see this information is by clicking the "get premium" button.
What's worse is that the app can't even do the one thing it's made for and play music correctly. I tried listening to 4 different songs from one of the app's own "curated playlists" and exactly ONE of them was actually the correct song. One played a different song from the same artist, and the other two played random instrumental Youtube covers of the song I clicked on. I see that there's a button to report that the audio source is incorrect, and another one to change it manually, but I'm not doing that for every single song I want to listen to. Clearly the app is heavily reliant on an AI that doesn't even work. If the built in playlists haven't even been checked to make sure that they're playing the correct songs, there isn't enough effort being put in here for me to waste my time.
The video button at the top also doesn't really do anything. It just changes the thumbnail from a square album cover to the thumbnail of the Youtube video source. You can't actually watch any videos. Now if Youtube doesn't allow that for some reason, then fine, but don't put a button there to trick people into thinking you have a feature that you don't. 🤡
What's worse is that the app can't even do the one thing it's made for and play music correctly. I tried listening to 4 different songs from one of the app's own "curated playlists" and exactly ONE of them was actually the correct song. One played a different song from the same artist, and the other two played random instrumental Youtube covers of the song I clicked on. I see that there's a button to report that the audio source is incorrect, and another one to change it manually, but I'm not doing that for every single song I want to listen to. Clearly the app is heavily reliant on an AI that doesn't even work. If the built in playlists haven't even been checked to make sure that they're playing the correct songs, there isn't enough effort being put in here for me to waste my time.
The video button at the top also doesn't really do anything. It just changes the thumbnail from a square album cover to the thumbnail of the Youtube video source. You can't actually watch any videos. Now if Youtube doesn't allow that for some reason, then fine, but don't put a button there to trick people into thinking you have a feature that you don't. 🤡
Pauses
Ive only had the app for a short time and have liked a lot about it (The way its so easy to download/transfer playlists is my favorite).
1. My complaint is i could only get through 2 or sometimes its inly 1 song without it pausing on its own. I thought my air pods were bugging (was weird to me cuz theyre new as well) but this never happens on Spotify and i noticed it happened without my air pods being used.
Edit (a day later):
It’s super buggy. I used it multiple times (at most for 10-40 minutes each time) and my biggest problems with it is the pausing again. Only this time its inconsistency is the problem.
2. Ill leave my phone on the table or my nightstand while i chop food or read/work next to it and when i try to pause with my air pods it works only half the time. When it decides not to pause ill tap my screen and pause through the lock screen but the music just keep playing after shows its paused. If i try to open the app and pause it at the bottom it only “plays” it again, overlapping the ongoing music but the new music is the song playing from the beginning. I have to force shut the app to get it to stop. I thought it probably to glitch because i left it playing longer than five-ish minutes but nope. Its inconsistent, sometimes it lets it play for long and sometimes it wont stop if i do.
3. Another thing, it lets me skip videos by double tapping my AirPods but thats only half the time. A lot of times it doesn’t and its really annoying that i try multiple times to see if it decides to function and a lot of them im wrong 💔
4. Sometimes when it moves on to another song after it ends it plays it the song twice at once (again an overlapping problem?) making it sound super glitched and jagged. I thought it was a terrible remix but when i tried to stop it only 1 did and i had to exit the app.
1. My complaint is i could only get through 2 or sometimes its inly 1 song without it pausing on its own. I thought my air pods were bugging (was weird to me cuz theyre new as well) but this never happens on Spotify and i noticed it happened without my air pods being used.
Edit (a day later):
It’s super buggy. I used it multiple times (at most for 10-40 minutes each time) and my biggest problems with it is the pausing again. Only this time its inconsistency is the problem.
2. Ill leave my phone on the table or my nightstand while i chop food or read/work next to it and when i try to pause with my air pods it works only half the time. When it decides not to pause ill tap my screen and pause through the lock screen but the music just keep playing after shows its paused. If i try to open the app and pause it at the bottom it only “plays” it again, overlapping the ongoing music but the new music is the song playing from the beginning. I have to force shut the app to get it to stop. I thought it probably to glitch because i left it playing longer than five-ish minutes but nope. Its inconsistent, sometimes it lets it play for long and sometimes it wont stop if i do.
3. Another thing, it lets me skip videos by double tapping my AirPods but thats only half the time. A lot of times it doesn’t and its really annoying that i try multiple times to see if it decides to function and a lot of them im wrong 💔
4. Sometimes when it moves on to another song after it ends it plays it the song twice at once (again an overlapping problem?) making it sound super glitched and jagged. I thought it was a terrible remix but when i tried to stop it only 1 did and i had to exit the app.
No reason to use Lyra after the update
I would pay a one time fee to unlock the highest sound quality + other QOL/customization features, but restricting the equalizer of all things? Why would I *subscribe* to Lyra when nearly every alternative offers that and more for no charge?
I can appreciate the idea of committing to being ad-free, but it really sucked to see basic features retroactively paywalled.
I'm only disappointed because Lyra genuinely excited me at first. You guys have a good app here, and I'll probably reinstall if a (reasonably priced) one-time payment option is added.
EDIT:
Nevermind lol. There's no shot I'm paying for an app that can't even bother to design an icon without the use of generative AI. Not to mention all the bugs lately. I'm sticking to Demus + Musi.
I can appreciate the idea of committing to being ad-free, but it really sucked to see basic features retroactively paywalled.
I'm only disappointed because Lyra genuinely excited me at first. You guys have a good app here, and I'll probably reinstall if a (reasonably priced) one-time payment option is added.
EDIT:
Nevermind lol. There's no shot I'm paying for an app that can't even bother to design an icon without the use of generative AI. Not to mention all the bugs lately. I'm sticking to Demus + Musi.
Was a fire app
The equalizer was free, came back to the app 2 months later now it’s locked behind a subscription, now I can’t turn it off wth
What WF
The app was good like an hour ago and for past months but NOW it deletes my account and the all my playlists and when i made new account and playlist by copying the link it says error the playlist is private but it is not please fix it
Good at first but now it’s awful
Alway plays different songs that aren’t on the play list or glitch Negev I try changing the song the app was good at first but overtime got bad. It never plays all my songs and than most of the songs I do put on my playlist they end up being different songs or they cut out most of the words so you don’t even hear the whole song.
App is great! But…
Great app! However, I do have a complaint about the unecesarry AI covers of already existing [prominent] artists. The first couple of times I used this, I often found that a handful of artists I listened to had AI generated covers for a few of their songs, and as far as I am aware, the use of genAI has not been mentioned, at least not for things like this. Just thought I should say this just in case anyone cares for reading reviews.
bugs out constantly
why are there so many reviews calling out bugs, they get a response, yet it’s never fixed..Spotify is less difficult at this point.
My music isn’t playing the right song
So I tried playing Nintendo 64 and it just played a COMPLETELY Different song..? Like SONION 💔💔 fix this 💔
YouTube import not working
When I try to import a playlist from YouTube, it does not load the tracks, neither imports it. In many cases it imports a blank playlist.
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
5%
Negative (1-2★)