Review Insights · App Store
MacrosFirst - Macro Tracker
MacrosFirst, Inc. · 17,981 ratings · ★ 4.9
4.9
★★★★★
17,981 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
6 negative reviews mention this · 32% of all complaints
★★★★★ "Dislike latest update. I dont like the location of the log button top right corner and the search bar. Really hate the location of the search bar. It doesnt stand out. Feels hiddne in the middle of the page. What search bar is in the middle of the screen?!" - AH65
2
"free"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Login loop. You get the app, fill out questions and then need an email for a login link. Link takes you to a browser page that says download app, if you open the app it asks to open your email. No way to get past this loop of open app/open email. Maybe…" - GrowinginMT94
3
"another"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Latest update version terrible. Latest update version is terrible. Been using for years but will now delete & use another app as the screen is too clunky. No reason there are 6 places to search food when only 1 is needed." - Collegemanuno
4
"macros"
4 negative reviews mention this · 21% of all complaints
★★★★★ "No flexibility. When signing up for the app, it requires you to set a goal: "Gain weight, Lose weight, or maintain weight." I wanted to use the app to simply track macros with no intended weight tracking goal as that is not my intended goal for movement an…" - Mary Ashlynn
5
"subscription"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Can use without a subscription. Don’t waste your time. You can’t use it without a subscription. Go through the whole set up for nothing. Total scam" - TheMach1n3
6
"sign"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Do not recommend. I have tried to get my refund as I did not want to sign up, I tried the free trial and I still meet the window for being refunded and they are making it impossible! I need my money back and they have been very unhelpful! Very unhappy do not…" - Biankatorres0811
7
"been"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Do not recommend. I have tried to get my refund as I did not want to sign up, I tried the free trial and I still meet the window for being refunded and they are making it impossible! I need my money back and they have been very unhelpful! Very unhappy do not…" - Biankatorres0811
8
"option"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Not simple at all. I eat clean homemade meals. I was trying to log in 3 scrambled eggs and the only option was “3 scrambled eggs with cooking spray” but I don’t use cooking spray. This is a waste of time for folks who eat clean, simple meals" - Tessdgjuuhf
9
"tracking"
3 negative reviews mention this · 16% of all complaints
★★★★★ "No flexibility. When signing up for the app, it requires you to set a goal: "Gain weight, Lose weight, or maintain weight." I wanted to use the app to simply track macros with no intended weight tracking goal as that is not my intended goal for movement an…" - Mary Ashlynn
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Login loop
You get the app, fill out questions and then need an email for a login link. Link takes you to a browser page that says download app, if you open the app it asks to open your email. No way to get past this loop of open app/open email. Maybe it works if you click premium instead of free.
Can use without a subscription
Don’t waste your time. You can’t use it without a subscription. Go through the whole set up for nothing. Total scam
Thumbs down
This app acts like it is free. It’s not! You have to get the premium version to even use it. Very deceptive and frustrating! Just say that it’s a paid app.🙄
Do not recommend
I have tried to get my refund as I did not want to sign up, I tried the free trial and I still meet the window for being refunded and they are making it impossible! I need my money back and they have been very unhelpful! Very unhappy do not recommend!
Latest update version terrible
Latest update version is terrible. Been using for years but will now delete & use another app as the screen is too clunky. No reason there are 6 places to search food when only 1 is needed.
Not simple at all
I eat clean homemade meals. I was trying to log in 3 scrambled eggs and the only option was “3 scrambled eggs with cooking spray” but I don’t use cooking spray. This is a waste of time for folks who eat clean, simple meals
Another bs calorie tracker
Just like all the rest, making you jump through a bunch of hoops instead of just allowing you to track your calories
Impossible to cancel subscription!
Do not subscribe! They make near impossible to cancel and set you on a vicious cycle! AMEX even reported numerous issues!
Free trial
$80 a year for this? Not worth it and they don’t notify before charging your card which is annoying
Lies
This app says it’s free but it’s not.
Bad Update
I love this app, I use it everyday. But the new update is horrible!! It messed up my entries and isn’t calculating correctly
New update is awful
This app was wonderful and with this new update it doesn’t work. It’s not updating my macros and I can’t click on something I added to see the macros for the specific item. This is honestly unusable. Why?!
Update is 0/10
New update sucks!!! It won’t save any of my meals and deleted all my past entries. There was nothing wrong with the old format. I hate it now.
3457
Very difficult to navigate - push log for a food and it says I didn’t log 😝
Disappointed
I tried to sign up 3 times. I put in my email address and was given the message a link would be emailed, but I never received it and yes I checked my junk folder. Very disappointing. Off to find another macro tracking app.
Used to Be Great
I’ve been with MacrosFirst for a very long time. Several months back, they decided to do a major update. Didn’t love it. But fine, I had just paid for another year ahead, so I was locked in. I grew to get used to the update, but still missed the old one. Now, MacrosFirst has pushed out a new update that is mind boggling. It removes key features like, visually helping you to see where you’re over/under on your macros. Because of this, I’m looking at a different macros app and switching even though I have six months left in my year’s subscription. It truly boggles the mind why the developers went from a beautiful app to, let’s just keep tinkering with every major facet. Truly a disappointment that ruined what was the best app by far. Would pass on this app if you’re looking for a new macros tracking app.
Dislike latest update
I dont like the location of the log button top right corner and the search bar. Really hate the location of the search bar. It doesnt stand out. Feels hiddne in the middle of the page. What search bar is in the middle of the screen?!
No flexibility
When signing up for the app, it requires you to set a goal: "Gain weight, Lose weight, or maintain weight." I wanted to use the app to simply track macros with no intended weight tracking goal as that is not my intended goal for movement and health but there is no option to sign up without choosing a weight goal. I've heard great things about the app, so I wish there were more flexible options for signing up.
Weak Library
I tried to add a simple item, the Chick-fil-A grilled patty and it wasn’t an option. When I searched for it in the AI, it returned no results. When you are trying to count macros having the flexibility to add detailed items is crucial.
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)