Review Insights · App Store
Magic Guide for Disneyland
VersaEdge Software, LLC · 2,381 ratings · ★ 4.7
4.7
★★★★★
2,381 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"disneyland"
5 negative reviews mention this · 28% of all complaints
★★★★★ "Not impressed. We used the app to find bathrooms. That’s it. Pretty expensive for a bathroom guide. We used the Disneyland app for EVERYTHING else. Not impressed. I saw a lot of mention of an Apple Watch so maybe it’s good for them? Idk. Don’t wear one." - O'Smitty
2
"times"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Paying Again. Typical Disney. Making us pay for an APP service that used to be free and which helps YOU as much as it helps us. Being able to check on wait times and crowds helps to keep guests more spread out within the parks as people find alternative …" - Neptune J Max
3
"watch"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Not impressed. We used the app to find bathrooms. That’s it. Pretty expensive for a bathroom guide. We used the Disneyland app for EVERYTHING else. Not impressed. I saw a lot of mention of an Apple Watch so maybe it’s good for them? Idk. Don’t wear one." - O'Smitty
4
"doesn"
4 negative reviews mention this · 22% of all complaints
★★★★★ "um update please!!!!. i got this app thinking it would tell me where everything is yet it doesn’t even have most of the rides i want to go on. such as Stitches Escape and Laugh Floor and yet if it does have such place it isn’t the right location i would wind up …" - Isabella McCall
5
"pass"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Doesn’t load on my watch. It tells me to buy the premium pass on my iPhone" - lrniemi
6
"disney"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Paying Again. Typical Disney. Making us pay for an APP service that used to be free and which helps YOU as much as it helps us. Being able to check on wait times and crowds helps to keep guests more spread out within the parks as people find alternative …" - Neptune J Max
7
"wait"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Paying Again. Typical Disney. Making us pay for an APP service that used to be free and which helps YOU as much as it helps us. Being able to check on wait times and crowds helps to keep guests more spread out within the parks as people find alternative …" - Neptune J Max
8
"find"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Paying Again. Typical Disney. Making us pay for an APP service that used to be free and which helps YOU as much as it helps us. Being able to check on wait times and crowds helps to keep guests more spread out within the parks as people find alternative …" - Neptune J Max
9
"wait times"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Paying Again. Typical Disney. Making us pay for an APP service that used to be free and which helps YOU as much as it helps us. Being able to check on wait times and crowds helps to keep guests more spread out within the parks as people find alternative …" - Neptune J Max
10
"bathroom"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Not impressed. We used the app to find bathrooms. That’s it. Pretty expensive for a bathroom guide. We used the Disneyland app for EVERYTHING else. Not impressed. I saw a lot of mention of an Apple Watch so maybe it’s good for them? Idk. Don’t wear one." - O'Smitty
11
"apple"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Not impressed. We used the app to find bathrooms. That’s it. Pretty expensive for a bathroom guide. We used the Disneyland app for EVERYTHING else. Not impressed. I saw a lot of mention of an Apple Watch so maybe it’s good for them? Idk. Don’t wear one." - O'Smitty
12
"apple watch"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Not impressed. We used the app to find bathrooms. That’s it. Pretty expensive for a bathroom guide. We used the Disneyland app for EVERYTHING else. Not impressed. I saw a lot of mention of an Apple Watch so maybe it’s good for them? Idk. Don’t wear one." - O'Smitty
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Paying Again
Typical Disney. Making us pay for an APP service that used to be free and which helps YOU as much as it helps us. Being able to check on wait times and crowds helps to keep guests more spread out within the parks as people find alternative activities during peak times for certain attractions and restaurants. Now we have to pay for that? No thanks.
Bathrooms….
I got a pay to find a bathroom?
Won’t even open.
Wouldn’t even open (despite installation and appropriate specs). Shows black screen.
Text too small
Most text is too small for me to read on iPhone 13 Pro Max.
I have a vision problem and require larger text.
I get the largest iphone screen possible. To go with the large screen, the best apps utilize Text Size in Accessibility Settings, have their own text size setting or allow pinch to zoom.
Your app has none of these.
I literally must use a magnifying glass to read screens in this app.
What can I do?
I have a vision problem and require larger text.
I get the largest iphone screen possible. To go with the large screen, the best apps utilize Text Size in Accessibility Settings, have their own text size setting or allow pinch to zoom.
Your app has none of these.
I literally must use a magnifying glass to read screens in this app.
What can I do?
Disappointing- Lacks Accuracy
Just returned from Disneyland a week ago. The app had several inaccurate wait times, it showed the Haunted Mansion was closed for a day and it wasn’t even shut down for a minute. Disneyland is the best app, you can manage your tickets and reservations, the virtual queue and mobile food orders very easily. I would not spend money on any other app.
Don’t Pay
Paid for app and it did not work Arvin’s phones a d Apple Watch. Wish I could get me $12.00 back.
Bummed
Downloaded the app but it won’t show up on my Apple Watch.
um update please!!!!
i got this app thinking it would tell me where everything is yet it doesn’t even have most of the rides i want to go on. such as Stitches Escape and Laugh Floor and yet if it does have such place it isn’t the right location i would wind up at the end of magic kingdom trying to go to “it’s a small world” so please atleast try to put some of the rides in the right location!
Pay to get bathroom information?
I was sure this is a joke! The app was you to pay $5.99 to get “premium” features like bathroom information. This is nuts!
Doesn’t load on my watch
It tells me to buy the premium pass on my iPhone
Update Your Info
This used to be a great resource for dining but the menus haven’t been updated in ages. Show up to Cafe Orleans expecting to order the crepes? Sorry, they haven’t been on the menu in months. Save your money and pass on this app, you’re better off looking up menus on the Disneyland website.
Stopped working
It was a great app but has now stopped working. I have ATT service with full bars lite reception and it just says network unavailable. Same with my Disney World app.
Blockout dates
BS the app has "non annual passes blocked" but it's WRONG!!!!!!
Ads? Seriously Disney?
Remove the ads and you've got a good app. But reducing battery life while we pay a small fortune to get in? Not appreciated...
DO NOT USE THIS APP !
This app gives wrong information. It is not accurate on wait times and doesn't have the correct dates for annual pass holders for Disneyland.
Not impressed
We used the app to find bathrooms. That’s it. Pretty expensive for a bathroom guide. We used the Disneyland app for EVERYTHING else.
Not impressed. I saw a lot of mention of an Apple Watch so maybe it’s good for them? Idk. Don’t wear one.
Not impressed. I saw a lot of mention of an Apple Watch so maybe it’s good for them? Idk. Don’t wear one.
Something has happened in this rev
It no longer lists all shows and parades. Even worse, it fails to tell me on what days my pass is blocked. I have resorted to going directly to the Disneyland web site. I will be removing this app from my iPad until & unless this is fixed.
What Happened?
Not sure what happened to this app. It used to show ALL events happening @ both parks. Now it shows about 4 events for each park. It doesn't even show the times for the Electrical Parade. Do you have to pay for this info now? I've used this app 3+ years and found it very useful until a few months ago.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)