Review Insights · App Store
Apple · 4,284,893 ratings · ★ 4.6
4.6
★★★★★
4,284,893 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"emails"
9 negative reviews mention this · 38% of all complaints
★★★★★ "Herpderp. I wish I would've never listened to my friends and get involved with iPhone for years. I've been with android and I looked at you people like you were a cult, but I gave him because they say it would be a better phone for business and they …" - Jwsa916
2
"mail"
8 negative reviews mention this · 33% of all complaints
★★★★★ "Herpderp. I wish I would've never listened to my friends and get involved with iPhone for years. I've been with android and I looked at you people like you were a cult, but I gave him because they say it would be a better phone for business and they …" - Jwsa916
3
"email"
6 negative reviews mention this · 25% of all complaints
★★★★★ "Herpderp. I wish I would've never listened to my friends and get involved with iPhone for years. I've been with android and I looked at you people like you were a cult, but I gave him because they say it would be a better phone for business and they …" - Jwsa916
4
"receiving"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Ain’t receiving emails. I don’t know why I can’t see my iCloud emails on the front screen i see the mail logo with a red bubble marking 11 , I go to it and I see no mail what is going on" - Elpocho88.0
5
"apple"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Herpderp. I wish I would've never listened to my friends and get involved with iPhone for years. I've been with android and I looked at you people like you were a cult, but I gave him because they say it would be a better phone for business and they …" - Jwsa916
6
"know"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Ain’t receiving emails. I don’t know why I can’t see my iCloud emails on the front screen i see the mail logo with a red bubble marking 11 , I go to it and I see no mail what is going on" - Elpocho88.0
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Herpderp
I wish I would've never listened to my friends and get involved with iPhone for years. I've been with android and I looked at you people like you were a cult, but I gave him because they say it would be a better phone for business and they were right, but these little complaints that I feel like I don't have the right to speak up because I might sound petty or adding up and they're piling high and I do not like the email situation where you are trying to convince me all the time to pay 299 for extra storage and now I can't even access my emails without paying 299. I do not like anything about Apple anymore and I wanna go back to android and I think I am.
Where are my other account accounts?
I used to be able to look at all my accounts and pick out my sent and unsent and archived, now I have no idea how to access them and I’ve tried and looked and pressed to no success
Ain’t receiving emails
I don’t know why I can’t see my iCloud emails on the front screen i see the mail logo with a red bubble marking 11 , I go to it and I see no mail what is going on
Have To Follow Both Gmail and Mail!
“When I answer on one I don’t want a pile of emails to the other crowding my disc space!”
The app just malfunctioned
The blocked once initiated works but after you get out from it and go back, it’s no longer blocked. The flag seems to work but I do not know if it actually works. I just noticed this yesterday, so I hope the apply developers do something about it because I have so much spam coming in, in a daily basis. Help. I’m rating this as a 1 star because it just becoming disappointment.
“””
No entiendo como se usa esto
Gmail
Not receiving mail since 7am 6/24
ts suck
booty ahh email app
🥷
im not receiving emails
NOTHING
I CANT EVEN GET MAIL WHENEVER I GET AN EMAIL IT NEVER SHOWS UP ON MY PHONE WJICH IS SO INCONVENIENT
as
bad app plus it's not a game
Horrible
It has not let me in my email unless I continue refresh. Sometimes it will and sometimes not. Very frustrating
Didnot recieve mails
Not receive mails from others
Where is mail delete button??
P u!
Can’t select all of one sender
Trying to clean up my mailbox, and there is no way to select one sender and delete all of their emails. The iPhone is continuing to show its inferiority to Android. Never should have switched
cannot ever send photos
major failure! Mail refuses to send photos. Online directions not helpful. Apple needs to reconfigure mail to send photos not blame it on user/device error.
No responde su app
No responde su app
Where is the SPAM folder?
Why doesn’t ’Mail’ have a SPAM folder that I can move SPAM email to and never see that address come up in an email again? Yes. I know there is a workaround but why doesn’t Apple Make it easier on the user and just let the user move SPAM to a folder to get rid of it?
Boring
No new mails
Edit: give me new emails now!!!
Edit: give me new emails now!!!
Horrible app
God this is horrible. The apps are trash, its slow on loading emails. Doesnt download the new emails until your on wifi
Mail review
I am not receiving my mail & I always receive mail & I tried use my email to get a to get a code but never code. What am I doing wrong
Contacts going to Junk Folder
Emails from my contacts repeatedly go to my junk folder despite my relabeling them every time they land in the junk folder
Notifications
Less notifications
AWS workmail not syncing
It does not download new emails. I see “downloading 11 emails…” but never gets downloaded
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)