Review Insights · App Store
Majong
Intalanto · 17,819 ratings · ★ 4.5
4.5
★★★★★
17,819 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"level"
9 negative reviews mention this · 60% of all complaints
★★★★★ "Meh. Some levels are impossible without paying for hints & cheats. It’s now frozen & have to delete it to see if it can be restored." - Neilliegc
2
"game"
8 negative reviews mention this · 53% of all complaints
★★★★★ ".frustrated. No option to quit a game & start over without using help buttons. No instructions what buttons do" - Willwork4dietcoke
3
"levels"
5 negative reviews mention this · 33% of all complaints
★★★★★ "Meh. Some levels are impossible without paying for hints & cheats. It’s now frozen & have to delete it to see if it can be restored." - Neilliegc
4
"without"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Meh. Some levels are impossible without paying for hints & cheats. It’s now frozen & have to delete it to see if it can be restored." - Neilliegc
5
"help"
4 negative reviews mention this · 27% of all complaints
★★★★★ ".frustrated. No option to quit a game & start over without using help buttons. No instructions what buttons do" - Willwork4dietcoke
6
"stars"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Boring. The same thing over and over again and no matter how hard you work you still get only two stars" - guck me 3 Times
7
"until"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Love the game, hate you can’t win without spending a lot of money!,,. I love love love playing this game!!! It’s challenging, fun, relaxing and may take me 10-12 times to solve a puzzle and reach 3 stars, buts that’s ok. Once you det to level 176, give or take you can’t win without buying tornados and claws, …" - Swswdroid3
8
"play"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Love the game, hate you can’t win without spending a lot of money!,,. I love love love playing this game!!! It’s challenging, fun, relaxing and may take me 10-12 times to solve a puzzle and reach 3 stars, buts that’s ok. Once you det to level 176, give or take you can’t win without buying tornados and claws, …" - Swswdroid3
9
"matter"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Boring. The same thing over and over again and no matter how hard you work you still get only two stars" - guck me 3 Times
10
"reach"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Game stopped. I was on level 1945 and the game just froze on me. If it was the end why would it not say so? I paid for power buttons to reach that level all for nothing!" - jacquisartist101
11
"past"
3 negative reviews mention this · 20% of all complaints
★★★★★ "App freezes😡. App is frozen at level 1945 & no response to email from creator. Can’t move past & can’t start over. Don’t waste your money." - cw33159
12
"times"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Love the game, hate you can’t win without spending a lot of money!,,. I love love love playing this game!!! It’s challenging, fun, relaxing and may take me 10-12 times to solve a puzzle and reach 3 stars, buts that’s ok. Once you det to level 176, give or take you can’t win without buying tornados and claws, …" - Swswdroid3
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Meh
Some levels are impossible without paying for hints & cheats. It’s now frozen & have to delete it to see if it can be restored.
.frustrated
No option to quit a game & start over without using help buttons. No instructions what buttons do
Boring
The same thing over and over again and no matter how hard you work you still get only two stars
Game stopped
I was on level 1945 and the game just froze on me. If it was the end why would it not say so? I paid for power buttons to reach that level all for nothing!
App freezes😡
App is frozen at level 1945 & no response to email from creator. Can’t move past & can’t start over. Don’t waste your money.
Love the game, hate you can’t win without spending a lot of money!,,
I love love love playing this game!!! It’s challenging, fun, relaxing and may take me 10-12 times to solve a puzzle and reach 3 stars, buts that’s ok. Once you det to level 176, give or take you can’t win without buying tornados and claws, but that doesn’t help get you past it, and from that point on, it costs a LOT of money. I’ve spent a lot until I just got disgusted and deleted the game, reloaded it and started over. I’m done!!
Which one don’t you have
Not paying to play. Bye.
Good until Level 216
When you get to level 216 you can’t get past it.
I’d give zero if I could. Here’s why.
This is the best mahjong game on the market until you reach level 216. There are no ads, the levels are sometimes very hard and sometimes give you a break with a super easy one. Then level 216. Took me over a week to pass that level because the stack is angled to the right so you can’t see the playable pieces on the right side sometimes. Once I finally beat that level, I kept going assuming it was just some glitch. It wasn’t. The next level was even more angled.
Not being able to see the pieces in play feels like I’m being cheated. Like the devs are trying to steal from me, swindle me. It’s not a fair game after 216 and
THAT is why this game deserves zero stars. Because the devs are dishonest. The players who pay for extra helps aren’t enough, apparently.
I wish I could post screen shots to prove to you how lowdown the devs are.
Not being able to see the pieces in play feels like I’m being cheated. Like the devs are trying to steal from me, swindle me. It’s not a fair game after 216 and
THAT is why this game deserves zero stars. Because the devs are dishonest. The players who pay for extra helps aren’t enough, apparently.
I wish I could post screen shots to prove to you how lowdown the devs are.
Level 773 Ends the Game…
I’m at level 773 and the game is over. There is only one tile highlighted and no way to pair any tiles no matter how many times you “re-load” the program. Even though there are numerous levels ahead, at this time the game ends.
No customer service
Game stopped working. No response from customer service to 6 request. Spent over $200 on this game and now I can’t play it. Totally unprofessional.
Like it but,
There should be rewards for going to the next level. You have no idea how to use the “helps” and by the time you actually know how to use them they’re gone and you have to pay for more. There should also be a “help” on timers some are impossible to get 3 stars on
Not totally free
There are a few levels that you have to buy help because tiles are stacked in such a way you only match 3 without them
You can’t complete level 437
I became obsessed with this game during my commute hours. I am confident that they created it so some levels are more challenging than others. That’s fine. But level 437 cannot be completed no matter how many times I try. And I have written the company to tell them, but they haven’t done anything to fix the situation. Play 437 and find out for yourself.
Loved until level 174
Really enjoyed this game but at level 174, you cannot see the tiles. I will be deleting this app!
Sentiment summary
89%
Positive (4-5★)
7%
Neutral (3★)
4%
Negative (1-2★)