Review Insights · App Store
Manor Matters: Adventure Game
Playrix · 214,867 ratings · ★ 4.7
4.7
★★★★★
214,867 ratings
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Top complaints - extracted from 47 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
34 negative reviews mention this · 72% of all complaints
★★★★★ "App issues. Your playrix games will not open. They keep closing. I updated game apps. Is there issues going on with your games?" - Helllllllooooo8109
2
"play"
16 negative reviews mention this · 34% of all complaints
★★★★★ "App issues. Your playrix games will not open. They keep closing. I updated game apps. Is there issues going on with your games?" - Helllllllooooo8109
3
"playing"
16 negative reviews mention this · 34% of all complaints
★★★★★ "Jazz. I loved this game so much, I enjoyed finding hidden objects and clues now I am forced to play candy crush , sadly it became just like any other game it lost it’s unique part that made us love playing this game for hours . I am debating whet…" - Jazz__bear
4
"match"
12 negative reviews mention this · 26% of all complaints
★★★★★ "Jazz. I loved this game so much, I enjoyed finding hidden objects and clues now I am forced to play candy crush , sadly it became just like any other game it lost it’s unique part that made us love playing this game for hours . I am debating whet…" - Jazz__bear
5
"update"
12 negative reviews mention this · 26% of all complaints
★★★★★ "App issues. Your playrix games will not open. They keep closing. I updated game apps. Is there issues going on with your games?" - Helllllllooooo8109
6
"hidden"
10 negative reviews mention this · 21% of all complaints
★★★★★ "Jazz. I loved this game so much, I enjoyed finding hidden objects and clues now I am forced to play candy crush , sadly it became just like any other game it lost it’s unique part that made us love playing this game for hours . I am debating whet…" - Jazz__bear
7
"other"
10 negative reviews mention this · 21% of all complaints
★★★★★ "Jazz. I loved this game so much, I enjoyed finding hidden objects and clues now I am forced to play candy crush , sadly it became just like any other game it lost it’s unique part that made us love playing this game for hours . I am debating whet…" - Jazz__bear
8
"playing game"
10 negative reviews mention this · 21% of all complaints
9
"levels"
10 negative reviews mention this · 21% of all complaints
★★★★★ "Terrible. This game used to be so much fun as it was a hidden objects only game. Now it’s basically a candy crush game and the hidden object levels are so easy now and not even fun. So I deleted the game. I will not redownload unless you guys change …" - G3567655
10
"black"
10 negative reviews mention this · 21% of all complaints
★★★★★ "Issue getting into game. I don’t know how many years I’ve been playing this never had this issue before. I’m getting to the beginning of the game that I used to play and when I hit play it goes black like it’s not uploading. Like I said, I’ve never had issue before…" - Jen MU
11
"screen"
10 negative reviews mention this · 21% of all complaints
★★★★★ "Scam. Boy am I frustrated. I just about had my review finished and for some reason it kicked me out. I will say this game is awesome. The people running it not so much. I’ve had multiple issues. Tech support is trash. They ask for screenshots bu…" - mandyba77
12
"find"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Embrace the darkness. Cannot find the last set of gears to fix the spotlight" - Fix spotlight
📋 All 47 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App issues
Your playrix games will not open. They keep closing. I updated game apps. Is there issues going on with your games?
Jazz
I loved this game so much, I enjoyed finding hidden objects and clues now I am forced to play candy crush , sadly it became just like any other game it lost it’s unique part that made us love playing this game for hours . I am debating whether or not deleting it . I am super disappointed with the new updates . I know I am so late to this review but I thought I should give it time maybe they will change it back to what it used to be , couple years later it still the same boring match 3 type. Please change it back or you will continue losing all your loyal players that loved this game so much .
Candy Crush Sucks and this too
You ruined this game.
Terrible
This game used to be so much fun as it was a hidden objects only game. Now it’s basically a candy crush game and the hidden object levels are so easy now and not even fun. So I deleted the game. I will not redownload unless you guys change it back to how it used to be.
Match 3 ruined this game.
I remained loyal praying match 3 was just a few here and there and more hidden objects, but it isn’t fun anymore and it’s time to say good bye.
Ya no me gusta!!!
Ya cambiaron todo!!! Antes se trataba de buscar cosas y ahora parece candy crush. Es aburrido!!! Lo prefiero como antes.
BS
For starters, this game started as finding objects now I’m playing candy crush basically. I noticed they take elements from dice dreams as well, they can’t come up with anything on their own. Then, there’s pieces that are meant to help you that do not help in fact they pick the stupidest spots to ‘help.’ If you’re going to help at least let me pick where I want something to bomb. I can’t even count the times where it picked the stupidest spot and now I’ve lost everything. Getting fed up with this game.
Older was BETTER
I preferred when you had to find items ONLY instead of all the other games
Fun but…
I hate a game that cheats and this is one of them. Whether it’s miscounting moves left or never seeing the ‘active fireworks’ 3 times in a row. Fine to play but don’t give them money.
Scam
Boy am I frustrated. I just about had my review finished and for some reason it kicked me out. I will say this game is awesome. The people running it not so much. I’ve had multiple issues. Tech support is trash. They ask for screenshots but who’s thinking of taking screenshots playing a game in the midst of it. Tonight was my final straw. I have a new debit card that alerts me w every transaction. I purchased a $4.99 package only to be alerted that I was charged $23.99!! I doubt I will get a refund but I promise I will be going through my records & disputing all charges from this game. Such a disappointment since I truly love this game, but it’s a scam
Hate it
When I started playing this game it was enjoyable and unique. Each update has made it like every other Match game on the market, it would be better if it had less Match levels and more Seek levels as it originally had. Also the lags and glitches each time I even attempt to play remind me why I can go months without opening the game.
Ruined game with match 3 update! Make new game how this one used to be
Game used to be fun and challenging, there was nothing else in the App Store like it. Now I might as well be playing another match 3 game. I’m so disappointed can’t find anything like how the game used to be anywhere fix it back! You already have Homescapes for match 3.
Collecting trophies
My trophy counter is stuck. I have collected trophies for at least 2 days but the counter is stuck on 50. Please fix this! I’m missing out on rewards!
Good game but
I love the game and was playing for a while, now when open I only get a black screen and idk how to fix it
Last update
After the last update I can’t play the game at all. When you open it, it loads and then it’s just literally a black screen. 17 thumbs down.
Cannot open the game
I play for years but now I cannot open the game
Latest update broke game…
Feb 12, 2026 - Newest update broke the game. Stuck with black screen after game loads…
Frustrating
I’m not sure what happened, but ever since the update the screen goes black on start up and nothing works.
Black screen
Can’t even play anymore. Just a black screen.
App no longer works as a recent update
The game opens to a black screen and goes no further. I have been playing this game for about three years.
Game stopped working
Game stopped working after update and it won’t even load up just a black screen.
I hate the new update
Unable to play since the recent update, I’ve uninstalled and reinstalled still stuck on the loading screen, then the screen goes black.
Update
With the new update the screen goes black and you can’t play. Please fix this
Charged more than what they said.
There was a screen that popped up that had a special, all three items for $5.99 or 85% off, well it came through as full price.
Cheats
update 01/26: they now just cheat! Events are populated by bots so you can’t win and boosts are PROC rated so they don’t work every time. EXTREMELY UNETHICAL for a game with in-app purchases.
Game has changed a lot from when I started: there are no more mini-games, very few hidden-object levels, and back-to-back ‘hard’ and ‘super hard’ match-3 levels.
Game has changed a lot from when I started: there are no more mini-games, very few hidden-object levels, and back-to-back ‘hard’ and ‘super hard’ match-3 levels.
I need my coins
I keep playing and lately I haven’t been getting the coins I win I just won’t 300 and it didn’t add to the coins I already had this is like the fourth time please fix 😡😡😡
Eats battery.
Eats battery which is a sign of being hacked. Malicious ap. Be careful.
Easy levels are hard
I’ll be deleting this game since the SUPER HARD levels, are pretty much the same as SUPER EASY. Why is it considered an easy level when I have to use all of my power ups or spend money to pass it.
Update
Been waiting for 2 month for my update to load. So not good
Decided To Uninstall
I have enjoyed this game for several years but now there are match 3 levels than item search. The original point of the game was the search, the the game became basic. I see several other people made the same comment and it seems to have flown right over the developers’ heads…Oh well
Lost everything
I have been playing this game for a while have purchased a little bit of stuff the other day I lost everything it’s gone back to the start and I can’t get any technical help. Keep your money don’t play this game
I am disappointed
So i have played the game close of its release date where the game was to find HIDDEN ITEMS and it was actually hard where you had to take multiple tries without help items to pass the level
I was looking for the game for a long time bc I forgot the name and i have redownloaded the game now and it became different where i play candy crush like game and some random puzzles and the hidden items part was lost in the process plust it became very easy
Maybe try adding the side games in a section and the normal progression in the main story but i know thats bot gonna happen
I was looking for the game for a long time bc I forgot the name and i have redownloaded the game now and it became different where i play candy crush like game and some random puzzles and the hidden items part was lost in the process plust it became very easy
Maybe try adding the side games in a section and the normal progression in the main story but i know thats bot gonna happen
Game changes are HORRIBLE
I was playing this game for about three years before the match 3 levels started. I have to say that I am DEEPLY disappointed in the changes. This makes the levels harder to beat without paying & just like every other game out there which is not what it was when I started playing. I won’t be spending anymore money nor will I continue to play. Super sad about it because I lived for the hidden objects they weren’t obvious and the game was enjoyable.
Devs ruined game
They r going to respond with an automated all too polite message to make up for the fact they had a niche with the hidden objects game and completely ruined it by now making it a match 3 game. Don’t even play it
Not What It Was
When I first downloaded this game it was a find the hidden picture game with a cutesy storyline. Now it’s just another match 3 game. There are far too many of those. Absolutely not worth wasting the time to download.
Not like the ads
Nothing at all like the ads. None of these games are. You have to play hundreds of levels to get to one where you get to the puzzles of the woman and child. The rest of the game I’d utterly boring.
Embrace the darkness
Cannot find the last set of gears to fix the spotlight
Misleading ad
I’ve been playing this game for a while now and I have never seen what the ad is showing. It’s your basic match three game. That’s it. There’s no puzzles. There’s no wires that you have to reconnect. There’s no keys that you have to find. It’s just a basic match three game. So if you want a basic match three game, this is a good game. But if you’re looking for puzzles and keys that you have to find and wires that you have to put back together this isn’t it don’t waste your time.
Game keeps crashing
What every happen on last app update was not tested prior release as it crashes repeatedly. Please FIX IT. Oh, I have lost time and points. Again, Please FIX IT.
An unfortunate path.
I absolutely loved this game. I’d play it for hours on end, searching for items as it WAS a hidden object game. To come back to it and find it’s now mostly a match-3 game is disheartening, to say the least. I love restoration games but do not enjoy merge or match-3 games. This was a good game because it was neither of those things! It was unique! Now it’s just like homescapes or gardenscapes or any other regular old match-3 game… I miss the old version. I don’t want to play it anymore but I’ve made too much progress to just delete it so it sits in my library untouched.
Used to be great
Years ago, when I downloaded this app, it was a dream. I loved the visuals, the art, the story, and, if I’m honest, I still do. Most of all, though, I loved the gameplay, which was a unique I-spy style where the goal was to find objects hidden in a scene, interspersed with the sort of mini games that are often advertised but not actually representative of what the game offers. No other game was like that, even if the goal to renovate a house was similar.
But then I took a break, and when I came back months later, things had changed. Now there was a new element: the match 3 type of game made famous by candy crush. I have always done my best to avoid games like those since I don’t find them enjoyable, so I wasn’t happy. But I was willing to stick it out for this game I loved. I kept playing, hoping that at one point the matching games would kind of fizzle out and become rare occurrences between the object finding games, like the little mini games.
Unfortunately, that’s not what happened, and I ended up deleting the app because I didn’t enjoy it anymore. It was the lack of matching gameplay that got my attention. So when it became clear that the uniqueness that attracted me to be begin with was so rare in game that it was pretty much gone, and that this app was now just a matching game with mansion mysteries like every other option, I quit.
I went back and forth over whether to leave this review at all. The app has gone in a different direction, which is fine, and it’s unlikely to change because of one review, but I thought I’d put it here anyway so any prospective players know. If you came here for a unique version of the “renovate a mansion and solve its mysteries” game, then look elsewhere. The originality of before is now only present as a rarity.
But then I took a break, and when I came back months later, things had changed. Now there was a new element: the match 3 type of game made famous by candy crush. I have always done my best to avoid games like those since I don’t find them enjoyable, so I wasn’t happy. But I was willing to stick it out for this game I loved. I kept playing, hoping that at one point the matching games would kind of fizzle out and become rare occurrences between the object finding games, like the little mini games.
Unfortunately, that’s not what happened, and I ended up deleting the app because I didn’t enjoy it anymore. It was the lack of matching gameplay that got my attention. So when it became clear that the uniqueness that attracted me to be begin with was so rare in game that it was pretty much gone, and that this app was now just a matching game with mansion mysteries like every other option, I quit.
I went back and forth over whether to leave this review at all. The app has gone in a different direction, which is fine, and it’s unlikely to change because of one review, but I thought I’d put it here anyway so any prospective players know. If you came here for a unique version of the “renovate a mansion and solve its mysteries” game, then look elsewhere. The originality of before is now only present as a rarity.
Issue getting into game
I don’t know how many years I’ve been playing this never had this issue before. I’m getting to the beginning of the game that I used to play and when I hit play it goes black like it’s not uploading. Like I said, I’ve never had issue before now. I can’t play the game because it goes black.
моё разочарование..
в игре стало очень много уровней три в ряд. я бы даже сказала, что их гораздо больше, чем поиск предметов. из за этого для меня игра перестала приносить особый интерес и желание играть. ощущение, что это практически полноценная копия игры Homescapes и смысла играть в похожей игре я не вижу.
Kind off
I love the game but I ain’t getting the prizes when I finishing an event.
Too many hard levels
The hard levels are too frequent. It’s impossible to win the ice quest ever, and I’m very frustrated and probably gonna quit playing the game.
Not free in the long run
I’ve been loving playing this game for literally years now. I have made it up to level 4300 something and had a blast with it. Great story and would love to say I will continue to play but to my disappointment the game has somehow changed recently and the levels are so impossible to play unless you spend money. This was listed as a free game with the option of add ons you can purchase if you like to make things easier and it has been like that until now. I will not be forced to spend money to play. I’m at a place where every other level you need to play forty plus times to get through and it’s just not fun anymore. I’ve contacted support several times about this with no response. I’m sad to lose all my progress but I started this game under the impression it was free to play. I feel it is sneaky to make a game free and playable then once someone is so far along it becomes impossible to play without buying things. Super sad about this!
Tools/Ammunition
I really like this game - great concept and a variety of fun levels. BUT where you select for the bombs, etc to shoot off at is shockingly missing the mark!!!!! It makes playing this game so annoying because 9 out of 10 times I can be guaranteed to have it set off other “tools” even though there is a huge area that needs to be exploded just a column/row or 2 away.
PLEASE correct this coding issue. And if it’s intentional then shame on you!
PLEASE correct this coding issue. And if it’s intentional then shame on you!
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
2%
Negative (1-2★)