Review Insights · App Store
manoramaMAX - Malayalam Movies
MM TV LIMITED · 40 ratings · ★ 3.7
3.7
★★★★★
40 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"screen"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Horrible app on iOS and AppleTV. You guys charged $35 and yet I’m unable to use the iOS app to cast anything on my TV - it just shows no devices found despite all permissions. Even the Apple TV app is stuck on the loading screen. Absolute disgrace. I will dispute this char…" - iss1307
2
"poor"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Poor video duration on Youtube. Because of this app exisiting on playstore and appstore, these people are uploading and re-uploading short duration videos. You need to either upload full videos on youtube or else take this thing down. People are going against this app now…" - Sidhartha Ajithprasad
3
"user"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Irresponsible development. This app is a shame for Manorama. Most inefficient and most disgusting user interface. I am forced to use now. Manorama, you are always one step ahead of your competitors but this is out of place. Please do a proper UAT with real users befo…" - Nediyan
4
"experience"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Buffering issue with Samsung TV app. The movie pauses and buffers for some time. Very horrible experience watching in Smart TV." - aqw213dhfh
5
"full"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Poor video duration on Youtube. Because of this app exisiting on playstore and appstore, these people are uploading and re-uploading short duration videos. You need to either upload full videos on youtube or else take this thing down. People are going against this app now…" - Sidhartha Ajithprasad
6
"watch"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Buffering issue with Samsung TV app. The movie pauses and buffers for some time. Very horrible experience watching in Smart TV." - aqw213dhfh
7
"apple"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Audio Encoding Corrupted on Apple Devices!. Audio on any apple devices; Apple TV, iPad, Laptop is horrendous! Dialog comes from right side only and entire audio feels like its coming from a hole. Customer service doesn’t respond either. Why start and charge money if you don’t have th…" - Lost Money Again!
8
"doesn"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Audio Encoding Corrupted on Apple Devices!. Audio on any apple devices; Apple TV, iPad, Laptop is horrendous! Dialog comes from right side only and entire audio feels like its coming from a hole. Customer service doesn’t respond either. Why start and charge money if you don’t have th…" - Lost Money Again!
9
"either"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Audio Encoding Corrupted on Apple Devices!. Audio on any apple devices; Apple TV, iPad, Laptop is horrendous! Dialog comes from right side only and entire audio feels like its coming from a hole. Customer service doesn’t respond either. Why start and charge money if you don’t have th…" - Lost Money Again!
10
"cast"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible app on iOS and AppleTV. You guys charged $35 and yet I’m unable to use the iOS app to cast anything on my TV - it just shows no devices found despite all permissions. Even the Apple TV app is stuck on the loading screen. Absolute disgrace. I will dispute this char…" - iss1307
11
"shows"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible app on iOS and AppleTV. You guys charged $35 and yet I’m unable to use the iOS app to cast anything on my TV - it just shows no devices found despite all permissions. Even the Apple TV app is stuck on the loading screen. Absolute disgrace. I will dispute this char…" - iss1307
12
"youtube"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Poor video duration on Youtube. Because of this app exisiting on playstore and appstore, these people are uploading and re-uploading short duration videos. You need to either upload full videos on youtube or else take this thing down. People are going against this app now…" - Sidhartha Ajithprasad
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Audio Encoding Corrupted on Apple Devices!
Audio on any apple devices; Apple TV, iPad, Laptop is horrendous! Dialog comes from right side only and entire audio feels like its coming from a hole. Customer service doesn’t respond either. Why start and charge money if you don’t have the team? Pay your employees! Frauds running this business.
Horrible app on iOS and AppleTV
You guys charged $35 and yet I’m unable to use the iOS app to cast anything on my TV - it just shows no devices found despite all permissions. Even the Apple TV app is stuck on the loading screen. Absolute disgrace. I will dispute this charge and get refund for this stupid app.
Buffering issue with Samsung TV app
The movie pauses and buffers for some time. Very horrible experience watching in Smart TV.
Poor video duration on Youtube
Because of this app exisiting on playstore and appstore, these people are uploading and re-uploading short duration videos. You need to either upload full videos on youtube or else take this thing down. People are going against this app now because poor duration on youtube.
Worst App ever
Should apply for the title of “the worst application ever designed”. Even the screen for filling the details is so bad !!!
Poor experience
I’ve had poor experience in this app. I watch TV serials and shows of on this app and it takes forever to load the episodes. Hope the team takes it into consideration and fixes the app so that it becomes more convenient for viewers.
Irresponsible development
This app is a shame for Manorama. Most inefficient and most disgusting user interface. I am forced to use now. Manorama, you are always one step ahead of your competitors but this is out of place. Please do a proper UAT with real users before deploying to public. I am furious because I love and respect Manorama, I don’t like you to present yourself low.😢
Still no improvements .. what a shame!!
Please recall this app. Kindly fix this app and relaunch.
Still no improvements .. what a shame!!
Please recall this app. Kindly fix this app and relaunch.
True review
Any one planning to subscribe pls. Do not subscribe the app is not stable and full of advertisements and you cannot skip or fast forward. Waste of money
Not able to login
The app doesn’t allow me to login at all. Very poor user experience.
Worst signup experience
This is not just a review for the app but for this entire crappy sign up experience designed with no focus on the customers, or any expertise in how a sign up experience should work.
I created an account, verified my email, but now not able to login without verifying OTP through my phone number. This OTP never arrives. I tried another number as well but no OTP. And I can’t login without verifying my OTP. That is a crappy experience if your intended to attract more users. Very old school. Why did you want to lose customers do to such a poor implementation? Rise up and clean it up.
Also,
No global number to reach out to their customer care.
I created an account, verified my email, but now not able to login without verifying OTP through my phone number. This OTP never arrives. I tried another number as well but no OTP. And I can’t login without verifying my OTP. That is a crappy experience if your intended to attract more users. Very old school. Why did you want to lose customers do to such a poor implementation? Rise up and clean it up.
Also,
No global number to reach out to their customer care.
create app for users not for you ****
this crap dont allow to reset password or otp never arives...make the app simple and user effective
App is not having option to cast to TV
App is not having option for casting to TV
Bring back free episodes 🙏🏽
Everything I want to watch has to be paid outside of India even thatteem mutteem 😢. Please bring back free episodes so I can watch content again.
Casting to TV feature removed in latest upgrade
Can’t cast to TV or even do screen mirroring after the upgrade to latest version. Not user friendly.
Unusable app
Confusing app with unnecessary gestures to control aspects like brightness. Please implement standard user interface patterns (eg: see the youtube app)
The worst app in iOS
Not sure how this got approved for Apple App Store. Manorama should just post these shows in YouTube, if they can not make a decent app.
Poor quality app
What a pathetic app. Even school students can make a better one. You guys just check using this app how to do search and get any contents. I was looking for marimayam. After 15 mins of search i un installed app.
Geofencing
Literally every comedy movie is not available in US. Why do you even bother launching here?
Pathetic
12 June 2020:
It is sad to watch how Manorama struggles to show any decent IT person behind these projects. This app has major issues as it takes forever to even load the images. There are no options to select video bandwidth either. Why would anyone subscribe to it after they see this pathetic app?
It is sad to watch how Manorama struggles to show any decent IT person behind these projects. This app has major issues as it takes forever to even load the images. There are no options to select video bandwidth either. Why would anyone subscribe to it after they see this pathetic app?
Very slow app
Sent verification code but my email did not received it.
Does not allow to login if password has specials characters
This app doesn’t allow me to login when my password has special characters. I can login to website using the same password. Please fix.
Bugs need to be fixed
it’s not allowing me to watch on full screen , it stopped playing, while I’m trying to put on full screen.
Ads not working in full screen
No way to skip the add when you are in full screen
Sentiment summary
68%
Positive (4-5★)
3%
Neutral (3★)
30%
Negative (1-2★)