Review Insights · App Store
Manus - AI Agent & Automation
BUTTERFLY EFFECT PTE. LTD. · 28,898 ratings · ★ 4.8
4.8
★★★★★
28,898 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"manus"
8 negative reviews mention this · 23% of all complaints
★★★★★ "Updates. I have had manus for two months and I was in love at first he was perfect . Now with every update yall are making him dumb and stubborn . Manus was listening to my prompts and command and factory now he uses my promots as a mere suggesti…" - QueenDymond
2
"money"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Don’t waste your time.. You can create the most detailed prompts and briefs, but the Ai will still make assumptions and take creative control. It has potential, but don’t waste your time or money right now." - Venusian Prince
3
"credit"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Updates. I have had manus for two months and I was in love at first he was perfect . Now with every update yall are making him dumb and stubborn . Manus was listening to my prompts and command and factory now he uses my promots as a mere suggesti…" - QueenDymond
4
"credits"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Updates. I have had manus for two months and I was in love at first he was perfect . Now with every update yall are making him dumb and stubborn . Manus was listening to my prompts and command and factory now he uses my promots as a mere suggesti…" - QueenDymond
5
"work"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Updates. I have had manus for two months and I was in love at first he was perfect . Now with every update yall are making him dumb and stubborn . Manus was listening to my prompts and command and factory now he uses my promots as a mere suggesti…" - QueenDymond
6
"right"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Why so much?. I have the same app on my phone and iPad and I pay for both programs right along with the seven day free and they just charge me additional $90 on the phone and the iPad but if I pay for it monthly, why didn’t it last monthly but overall th…" - Okerjah
7
"free"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Why so much?. I have the same app on my phone and iPad and I pay for both programs right along with the seven day free and they just charge me additional $90 on the phone and the iPad but if I pay for it monthly, why didn’t it last monthly but overall th…" - Okerjah
8
"instructions"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Updates. I have had manus for two months and I was in love at first he was perfect . Now with every update yall are making him dumb and stubborn . Manus was listening to my prompts and command and factory now he uses my promots as a mere suggesti…" - QueenDymond
9
"requested"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Sessions Reset - Otherwise Great app. Detailed analysis, research and report generation. Has a hard time following simple tasks that are routine and supposed to be persistent. Resets sessions and does compressions, without warning, losing all previously uploaded files and infor…" - ProPedantic
10
"model"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Trash. The model tends to drift and act unpredictably. I provided all necessary details for a research prompt to generate a provider comparison report and a SWOT analysis, but it began browsing my GitHub repositories and retrieving unrelated infor…" - EarlyBird55
11
"experience"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Subject: Serious Feedback Regarding Recent Policy Changes and Free Access To the Manus Team, I am wr. Subject: Serious Feedback Regarding Recent Policy Changes and Free Access To the Manus Team, I am writing this to express my deep disappointment regarding the current direction of the platform. To be blunt: Manus is not what it used to be. …" - Aboooood200o8
12
"service"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Subject: Serious Feedback Regarding Recent Policy Changes and Free Access To the Manus Team, I am wr. Subject: Serious Feedback Regarding Recent Policy Changes and Free Access To the Manus Team, I am writing this to express my deep disappointment regarding the current direction of the platform. To be blunt: Manus is not what it used to be. …" - Aboooood200o8
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Why so much?
I have the same app on my phone and iPad and I pay for both programs right along with the seven day free and they just charge me additional $90 on the phone and the iPad but if I pay for it monthly, why didn’t it last monthly but overall the program is great, but because I feel that I was robbed and not gonna be compensated I’m giving one star
Don’t waste your time.
You can create the most detailed prompts and briefs, but the Ai will still make assumptions and take creative control. It has potential, but don’t waste your time or money right now.
差评
充值100美元得到的积分为用完积分清零差评！
Restrictive
Keep your money
Updates
I have had manus for two months and I was in love at first he was perfect . Now with every update yall are making him dumb and stubborn . Manus was listening to my prompts and command and factory now he uses my promots as a mere suggestion and does his own thing continuously wasting credit apologies for it then still waste credits not completing task according to prompts given!! I can’t get work done due to running out of credits constantly because of wasted credits on not following instructions given in prompts !!
O Munus cometeu muitos erros e esgotou todos meus créditos sem se quer finalizar meu trabalho.
O Munus cometeu muitos erros e esgotou todos meus créditos sem se quer finalizar meu trabalho.
No support
I am unable to get back into my account. I cannot use the help feature because I cannot login. The error message says failed registration.
BOO!
DO NOT BUY THIS APP FOR CODING I used the free version 1500 credits with one prompt. I then updated, ran a moderately complex review of a SaaS MVP, had it write and test a single assembly, and it used up my total 4000 credits, then offered to upgrade to 12000 credits for only $90/ mo. That would last me another 4 hours. I could hire another FE for these prices.
In fairness: I did not test other agents in this AI.
In fairness: I did not test other agents in this AI.
Good idea, but not ready yet
I like the idea of being able to put all my ideas and needs into one space and Manus will post for me, but it’s not reliable at all. Has trouble me logging into accounts. Great idea, but may be a few years away from being my main trusted tool.
Trash
The model tends to drift and act unpredictably. I provided all necessary details for a research prompt to generate a provider comparison report and a SWOT analysis, but it began browsing my GitHub repositories and retrieving unrelated information. Considering the cost and limited credits, along with the frequent need for course corrections which consume credits, this is extremely frustrating. The token-to-credit ratio is highly disproportionate. I have a $20 subscription with 4,000 credits. Initial simple questions with lite went smoothly, so I switched between model tier to max, and one prompt used 3,000 credits. Now, with a daily refresh of 300 credits, I’ve used up my limit trying to correct the research question that the model drifted from and never completed, due to the unbalanced token-to-credit ratio.
Subject: Serious Feedback Regarding Recent Policy Changes and Free Access
To the Manus Team,
I am wr
Subject: Serious Feedback Regarding Recent Policy Changes and Free Access
To the Manus Team,
I am writing this to express my deep disappointment regarding the current direction of the platform. To be blunt: Manus is not what it used to be. Initially, Manus stood out as a revolutionary tool that prioritized user experience and accessibility. However, the recent restrictions on free chat and the aggressive shift towards a "pay-to-play" model have alienated a huge portion of your core community. You’ve moved away from the innovative spirit that made us trust you in the first place, becoming just another restricted service behind a paywall.
The free chat wasn't just a "feature"-it was the heart of the platform that allowed users to explore the AI’s potential without constant limitations. By restricting it so heavily, you are killing the creativity and the daily engagement that built your reputation.
We strongly urge you to reconsider these changes and bring back a functional free chat tier. Listen to your users before the loyalty you’ve built vanishes completely. We want the "Old Manus" back-the one that actually cared about its community’s accessibility.
Looking forward to seeing actual changes, not just automated responses.
To the Manus Team,
I am writing this to express my deep disappointment regarding the current direction of the platform. To be blunt: Manus is not what it used to be. Initially, Manus stood out as a revolutionary tool that prioritized user experience and accessibility. However, the recent restrictions on free chat and the aggressive shift towards a "pay-to-play" model have alienated a huge portion of your core community. You’ve moved away from the innovative spirit that made us trust you in the first place, becoming just another restricted service behind a paywall.
The free chat wasn't just a "feature"-it was the heart of the platform that allowed users to explore the AI’s potential without constant limitations. By restricting it so heavily, you are killing the creativity and the daily engagement that built your reputation.
We strongly urge you to reconsider these changes and bring back a functional free chat tier. Listen to your users before the loyalty you’ve built vanishes completely. We want the "Old Manus" back-the one that actually cared about its community’s accessibility.
Looking forward to seeing actual changes, not just automated responses.
Crash
Not good
Need improvement
Very basic
Horrible to deal with this app
The AI will not listen to what I’m saying. I’m trying to have it do some work for my website that I own and I’ve told it at least 10 times that I own it, but it will not register that it understands that it’s my website. I’m trying to have it replicate my site so I can migrate it
Waste of money
I purchased a subscription to an AI generator that provides points to create content like images. However, my experience has been very frustrating.
When I request images with specific details, the results are not professional and do not meet my expectations. Despite giving clear instructions, the AI fails to produce quality work.
Additionally, the system keeps using up my points without delivering satisfactory results. Once my points run out, it asks me to pay more money just to continue or complete what I originally requested.
Overall, I feel like I’ve wasted money on a service that doesn’t deliver what it promises, and it feels misleading-almost like a scam.
When I request images with specific details, the results are not professional and do not meet my expectations. Despite giving clear instructions, the AI fails to produce quality work.
Additionally, the system keeps using up my points without delivering satisfactory results. Once my points run out, it asks me to pay more money just to continue or complete what I originally requested.
Overall, I feel like I’ve wasted money on a service that doesn’t deliver what it promises, and it feels misleading-almost like a scam.
No good
Support sucks
At first I loved it but
I was really disappointed. Couple things. It wasn’t listening to my directions at all and burned up 10k credits to finally listen to me and give me what I had been telling it the whole time. I got frustrated and requested a credit refund. I didn’t get a response and I was coming up on about 2-3000 credits left so I kush stop using it all together. I have nothing itself that’s automated or used manus unless I’m telling it to in a chat. But when I returned I found I had less than 300 credits and they refunded me 156 credits for the errors. Needless to say I’ve decided to keep Manus AI out of my stack. I can’t have AI tools I can’t trust.
Too expensive
Too expensive
سيئ
بطيئ
Loop Galore
It amazes me that the developers don’t fix their coding issues and keep pushing out new features.
it won’t reliably follow knowledge base and instructions
it burns tokens on loops
it doesn’t preserve state well enough for this kind of project
So yes - move to Cursor
Why don’t they fix what they already have? Wee that’s in their business model
it won’t reliably follow knowledge base and instructions
it burns tokens on loops
it doesn’t preserve state well enough for this kind of project
So yes - move to Cursor
Why don’t they fix what they already have? Wee that’s in their business model
Shameless “trust me bro” cash grab
I never leave app reviews, but I am making an exception here because I genuinely feel obligated to warn people. My experience with Manus AI was viscerally demoralizing. I came to it specifically for its claimed agentic capabilities. I was not new to AI tools, and I was not expecting magic. I wanted a system that could follow constraints, reason carefully, and help execute real work. Instead, what I experienced felt like a shameless cash grab. Very early on, it became clear that important instructions and behavioral constraints were being ignored. The platform repeatedly pushed forward on incomplete or inaccurate understanding, while maintaining a steady tone of confidence that made it seem like meaningful progress was being made. In practice, that confidence was misplaced. The output quality was bad, the research was weak, and the execution was unreliable. Worse, the system appeared to engage in patterns that drove unnecessary token consumption. It would continue operating with excessive optimism, incomplete reasoning, and poor constraint adherence, while creating the impression that buying more tokens was justified because the solution was just one more push away. That happened to me more than once. Across only a few days, I spent money on the platform itself, spent more on additional tokens and upgrades, and then spent additional money acting on business directions the platform helped frame, only to end up with nothing functional, nothing market-ready, and nothing that justified the cost. My overall impression is that Manus AI is not simply flawed. It presents itself as more reliable and execution-capable than it actually is, and the result, in my experience, was a system that felt manipulative, wasteful, and exploitative. I do not recommend it. I am leaving this review because I do not want other people to confuse its confident tone with actual competence and end up burning time, money, and morale the way I did.
It’s not good
It’s not a good app
SCAM
User beware, this app will get stuck in a loop and give you wrong information and keep charging you for it whether it’s their fault or not. This app will eat up your money. Why not make the app function properly so people are actually happy to stay here and spend willingly instead of scamming them? Worst experience.
⚠️⚠️AWFUL⚠️⚠️
Manus AI led my Facebook account to be suspended when I was trying to extract a Meta ads report using its own tools and Manus Ai official connector.
I want my money back and I want my Facebook account to be restored!!!
I want my money back and I want my Facebook account to be restored!!!
付費非常難取消，請緊慎
我試用付費版三個小時，如論如何也取消不了付款訂閱！
Overpriced & Wrong answers
Extremely expensive & many tasks are delivered wrong no deals on packages.
My projects disappeared
3 months of work erased. No customer service to help.
It is very sloppy
It is very sloppy and sometimes refuse to do tasks with no legitimate reasons
Amazing but steals credit!!!!!!
I love this app as a tool. But it stole over 60,000 credit credits from my dad. I pay the monthly membership and it never gives me my free daily credits not once! I’ve been writing code and building systems for over 17 years. And this thing spins in circles to burn up your credits. Then when you reach out to customer service, they don’t do nothing. They don’t reimburse you for your credits. It’s terrible. I’m canceling my subscription this month. Grok is the best AI out right now. I really did love this one and I had high hopes for it, but their customer service is terrible.!
Appหลอกเอาแต่เงิน
แอพนี้ถูกตั้งค่ามาแบบเลี้ยงไข้หลอกเอาเงินไปเรื่อยๆทำสำเร็จซักพักใช้ไม่ได้ต้องให้จ่ายเพิ่มอารมณ์เหมือนถูกscammerหลอกเลยจะแค่ตอดต่อยังทำไม่ได้ต้องจ่ายก่อน ไม่คิดว่าแอพนี้พร้อมให้บริการตอนนี้
Can’t upgrade
Can’t upgrade
积分太贵了
太贵了
Sessions Reset - Otherwise Great app
Detailed analysis, research and report generation. Has a hard time following simple tasks that are routine and supposed to be persistent. Resets sessions and does compressions, without warning, losing all previously uploaded files and information, even when I’ve requested that it saves all information before resetting. Far too costly for what’s being offered but if you want deep analysis on one time sessions/tasks then this is a great app for your need. Just don’t try and continue a session for more than a short period, I’d suggest a day or less, but it could be even less time needed to prevent loss if tasks require a large amount of processing since that will likely cause the compression to occur and data and information to be lost.
Talking to Manus AI 🤖
Put like this, I get more comprehension in conversations with Manus AI than I do with people. People in today’s world make simple conversations extremely complex with their emotions and entitlement which always leads to arguments. I’ll just run my ideas through Manus AI and cut through the confusion and frustration and get right to the production.
But currently I’m having a monthly credit restore issue.
But currently I’m having a monthly credit restore issue.
Great Tech, Poor Intellectual Integrity
As an AI language model, Manus has significant capabilities. Regrettably, the individuals responsible for its development appear to lack intellectual depth. I requested Manus to compose a page on Donald Trump that presented a critical perspective, and on the same day, my account was suspended. Damn shame.
Sentiment summary
94%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)