Review Insights · App Store
Map My Fitness Workout Tracker
Outside Television Inc · 76,538 ratings · ★ 4.8
4.8
★★★★★
76,538 ratings
🎯 Build a better version
Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"apple"
9 negative reviews mention this · 35% of all complaints
★★★★★ "five star review farming. don’t believe the reviews - app sends five star reviews to apple but keeps one star reviews in the app" - scryer99
2
"workout"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Gym workout. It didn’t record my gym workout correctly I workout for an hour and it only got 26 minutes of it." - Brenamador
3
"does"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Doesn’t work. Been using this app for around eight years and it’s just gotten worse and worse. Can’t tell you how many times I’ve hit start to record a work out only to go back and stop it and find it never recorded." - AllisonRebeccah
4
"find"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Doesn’t work. Been using this app for around eight years and it’s just gotten worse and worse. Can’t tell you how many times I’ve hit start to record a work out only to go back and stop it and find it never recorded." - AllisonRebeccah
5
"watch"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Update. I enjoyed the app for several months. Unfortunately, the recent update on MapMyFitness will not work on my current Apple Watch. Their update requires 9.0. The update shouldn’t have impacted the version of the Apple Watch currently used." - skark60
6
"apple watch"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Update. I enjoyed the app for several months. Unfortunately, the recent update on MapMyFitness will not work on my current Apple Watch. Their update requires 9.0. The update shouldn’t have impacted the version of the Apple Watch currently used." - skark60
7
"been"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Doesn’t work. Been using this app for around eight years and it’s just gotten worse and worse. Can’t tell you how many times I’ve hit start to record a work out only to go back and stop it and find it never recorded." - AllisonRebeccah
8
"start"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Doesn’t work. Been using this app for around eight years and it’s just gotten worse and worse. Can’t tell you how many times I’ve hit start to record a work out only to go back and stop it and find it never recorded." - AllisonRebeccah
9
"weeks"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Poor tracking. At least once every three-four weeks, it does not track properly." - Poor tracking again
10
"workouts"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Not recording workouts 100%. Tracking/recording my workouts in this app are a hit & miss. Sometimes it does it & sometimes after I have finished a 50 min workout the time elapsed is barely 5:00 min. Very annoying and my app is up to date; there are no new updates for…" - WC2023
11
"work"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Doesn’t work. Been using this app for around eight years and it’s just gotten worse and worse. Can’t tell you how many times I’ve hit start to record a work out only to go back and stop it and find it never recorded." - AllisonRebeccah
12
"years"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Doesn’t work. Been using this app for around eight years and it’s just gotten worse and worse. Can’t tell you how many times I’ve hit start to record a work out only to go back and stop it and find it never recorded." - AllisonRebeccah
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Doesn’t work
Been using this app for around eight years and it’s just gotten worse and worse. Can’t tell you how many times I’ve hit start to record a work out only to go back and stop it and find it never recorded.
Gym workout
It didn’t record my gym workout correctly I workout for an hour and it only got 26 minutes of it.
Stopped working
App has suddenly stopped tracking the route accurately
five star review farming
don’t believe the reviews - app sends five star reviews to apple but keeps one star reviews in the app
Apple User
This app doesn’t sync with the Apple Fitness/ Health, which is the main reason I am giving it a 1 star. I didn’t try to use it because of this.
Update
I enjoyed the app for several months. Unfortunately, the recent update on MapMyFitness will not work on my current Apple Watch. Their update requires 9.0. The update shouldn’t have impacted the version of the Apple Watch currently used.
Poor syncing
The app does not sync well with Apple Health or other apps. The customer support is poor. I do not recommend.
It’s a Lie
Don’t trust this tracker for an accurate count of calories burnt. I tested this app by just walking around the house. I decided to sit down and look at the app and the calories “burnt” kept going up while stationary. It was about 1 every 15 seconds. Not worth a free download and definitely not worth any premium offers they might give.
Not a running app
This morning as i go to start my run, i must agree to new ToS to use the app that i PAID for and already had agreed to. But in order to read the ToS i go to a web page that requires me to agree to the ToS to access the ToS. And why do i need new terms of service and privacy policy to run? More to the point… what are you doing with my data that i even need a privacy policy? This is not an app for running, it is an app for data collection and marketing of overpriced ‘athleisure-ware’. I do not agree to any new terms of service as i do not feel that the requirement to agree to the thing before i can actually READ the thing is legally binding. I did cancel my subscription so no more money from me. From this day forward - this brand is dead to me.
Suddenly not working on Apple Watch
When I start the app on my Apple Watch the minutes are counting but my calories and heart rate aren’t showing up. This just started yesterday. I deleted the app and reinstalled it but it’s still not working.
Annoying Requests Never Stop
Record any activity using this app and you must reply after you hit save workout by answering whether the app worked for you or not. This is a minor hindrance when you’re new to the app, but after 3 years using the app, it now is really annoying.
You would think it would be just a simple yes or no, but you can’t make it go away so easy. Answer yes and guess what? It asks you to post a rating on the App Store. I’m sure many people just hit the five stars just to make it go away.
Answer no and it will ask you why, then send you to an AI chat bot to answer any questions you may have.
ZERO option in settings to toggle off this constant annoyance. And yes, I have the fully paid version.
I finally decided to answer in the negative tonight, when after my workout it again asked me for probably the 500th time if I am satisfied with the app? Answer: NO!
You would think it would be just a simple yes or no, but you can’t make it go away so easy. Answer yes and guess what? It asks you to post a rating on the App Store. I’m sure many people just hit the five stars just to make it go away.
Answer no and it will ask you why, then send you to an AI chat bot to answer any questions you may have.
ZERO option in settings to toggle off this constant annoyance. And yes, I have the fully paid version.
I finally decided to answer in the negative tonight, when after my workout it again asked me for probably the 500th time if I am satisfied with the app? Answer: NO!
USELESS
I had set it up and did a long workout only to find out that it paused itself and recorded none of what I did. What a terrible app
Unreliable application
Synchronisation with Garmin Connect fails from time to time. This is very annoying. Sometimes it works immediately and sometimes you have two wait a couple of days and open a support ticket to resolve the issue.
Polar strap
I have a iPhone 14 max and a polar chest strap. This app no longer works with the polar chest strap. I have to wear my Apple Watch which I don’t like doing because I like to ride motocross and the Apple Watch is not robust enough to handle the vibration so this is very frustrating that the polar strap no longer works with your app. I guess I’ll have to find another Fitness app. I’m not happy about that because I really liked yours.
What happened?
I used to love this app, I hadn’t used it for a while, not very long mind you, and all of a sudden it wanted me to sign in again, I have been trying to get into the app with my correct username and password and everything and I cannot get in. It says server error. I have tried everything including deleting the app and reinstalling it and I have also tried to sign in with Apple, but this app does not have my new email that I use with Apple, so I absolutely cannot use this app and I am forced to find a different one. that is unfortunate.
Download Fitbod Instead!!
Constantly have to delete the app and reinstall to get it to connect to my Apple Watch. Plus it’s missing pretty basic workouts. Two thumbs down!!
What happened!??
I haven’t been able to log in for the past two weeks!!
I really don’t want to loose my data but I am going to look for another app that I can actually use!
I really don’t want to loose my data but I am going to look for another app that I can actually use!
Enter a route?
I can no longer enter a route manually. This app is useless.
Nichifor Barcari
Great App since today, looks like it lost all my data!
Logged out, trying to log in , and it gives me an eror
Logged out, trying to log in , and it gives me an eror
Poor tracking
At least once every three-four weeks, it does not track properly.
Not recording workouts 100%
Tracking/recording my workouts in this app are a hit & miss. Sometimes it does it & sometimes after I have finished a 50 min workout the time elapsed is barely 5:00 min. Very annoying and my app is up to date; there are no new updates for me to fix that bug.
Won’t save workouts
For some reason I haven’t been able to save my workouts. This has been going on for more than 2 weeks now. No new updates to fix this issue. I have to delete my workout if I want to start a new one. I
Katband
The screen freezes in the middle of a walk so I no longer can accurately measure distance or pace. Very frustrating. It’s linked to my Fitbit.
Issues persist, months later
App still shows an incorrect calorie count on the Apple Watch display during a workout (elliptical specifically). It’s roughly 40% of what it should be. Once you end the workout and save it, it does show the correct calorie count. This needs to be fixed as we need to see accurate counts DURING the workout too, not just when saving.
Non-Premium is terrible for basic workouts
Several years ago I use to be a premium subscriber. I let it expire to take a couple weeks over. Well I injured my knee and several years later I’m starting to get back into running. Well I had my duration set to 10:00 workouts. Well as a non-premium app user, I can’t change it to turn off or which is back to 2 mile duration. If you change that, this app would be 5 stars. On reason it has 2 stars is because the voice feed back is not robotic like other apps I have used.
Frustrated - keeps turning off mid workout
Do you know how frustrating it is to have just done a workout you’re super proud about, just to look down at your app and find it turned off 2 miles ago!?! This has happened several times and I’m tired of it! Idk if it’s getting knocked off by my clothes rubbing on the phone or if it’s in the app itself. I minimalize the screen so as to avoid this but it still does it. It’s very frustrating. And I don’t like listening to the voice tell me how far I’ve just walked because it is loud and long winded. But if I don’t, the app will shut off mid work-out and I’ll never know it. Uuuugh!! I would not recommend this app
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)