Review Insights · App Store
Mario Kart Tour
Nintendo Co., Ltd. · 1,032,580 ratings · ★ 4.7
4.7
★★★★★
1,032,580 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
17 negative reviews mention this · 52% of all complaints
★★★★★ "Great Game, Terrible Login Issues. The mobile game Mario Kart Tour is fun and visually appealing, with colorful tracks, classic characters, and enjoyable gameplay. It brings a nostalgic Mario Kart experience to mobile devices and can be entertaining for casual play. However,…" - AABonilla
2
"play"
11 negative reviews mention this · 33% of all complaints
★★★★★ "Great Game, Terrible Login Issues. The mobile game Mario Kart Tour is fun and visually appealing, with colorful tracks, classic characters, and enjoyable gameplay. It brings a nostalgic Mario Kart experience to mobile devices and can be entertaining for casual play. However,…" - AABonilla
3
"controller"
7 negative reviews mention this · 21% of all complaints
★★★★★ "No backbone controller support. Thai games isn’t compatible with my backbone controller after I looked it up and read it was ." - Upset gamer 29
4
"mobile"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Great Game, Terrible Login Issues. The mobile game Mario Kart Tour is fun and visually appealing, with colorful tracks, classic characters, and enjoyable gameplay. It brings a nostalgic Mario Kart experience to mobile devices and can be entertaining for casual play. However,…" - AABonilla
5
"error"
5 negative reviews mention this · 15% of all complaints
★★★★★ "SOS. HELP!!!!! It shows communication error and tried everything, erasing caché, deleting and reinstalling the app, closing all other apps. Don’t know what to do and this is my fav game :(" - Nayelly 77
6
"mario"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Great Game, Terrible Login Issues. The mobile game Mario Kart Tour is fun and visually appealing, with colorful tracks, classic characters, and enjoyable gameplay. It brings a nostalgic Mario Kart experience to mobile devices and can be entertaining for casual play. However,…" - AABonilla
7
"account"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Great Game, Terrible Login Issues. The mobile game Mario Kart Tour is fun and visually appealing, with colorful tracks, classic characters, and enjoyable gameplay. It brings a nostalgic Mario Kart experience to mobile devices and can be entertaining for casual play. However,…" - AABonilla
8
"play game"
4 negative reviews mention this · 12% of all complaints
9
"backbone"
4 negative reviews mention this · 12% of all complaints
★★★★★ "No backbone controller support. Thai games isn’t compatible with my backbone controller after I looked it up and read it was ." - Upset gamer 29
10
"support"
4 negative reviews mention this · 12% of all complaints
★★★★★ "No backbone controller support. Thai games isn’t compatible with my backbone controller after I looked it up and read it was ." - Upset gamer 29
11
"backbone controller"
4 negative reviews mention this · 12% of all complaints
★★★★★ "No backbone controller support. Thai games isn’t compatible with my backbone controller after I looked it up and read it was ." - Upset gamer 29
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Great Game, Terrible Login Issues
The mobile game Mario Kart Tour is fun and visually appealing, with colorful tracks, classic characters, and enjoyable gameplay. It brings a nostalgic Mario Kart experience to mobile devices and can be entertaining for casual play. However, the login system is extremely frustrating. I’ve had repeated issues trying to sign in being asked for a verification code sent to my email, but the code never arrives. Even after resetting my password and going through the entire process, the app still says the password is incorrect. The “help” section is not useful and doesn’t actually solve the problem.
Overall, the game itself is good, but the account access issues seriously affect the experience. It’s hard to enjoy the game when you can’t even log in properly.
Overall, the game itself is good, but the account access issues seriously affect the experience. It’s hard to enjoy the game when you can’t even log in properly.
This is rediculus!
I cant play all because i dont have a Nintendo account for the Nintendo switch! They should make it compatible for the Wii. You too cause that is not very nice! I cannot believe you! That is so mean! What if I don’t have an Nintendo account and I cannot play because I don’t have an Nintendo account? This is ridiculous! I’ve never touched this app ever again!
READ THIS PLEASE!!!
So for some reason you have to link your Netendo acout but I thought it was free to play? 😭😭😭 I really really REALLY! Wanted to play this game. 😢ෆ I also had to rate it five stars so it could be on here. All I'm saying is that you can download the app if you have a Netendo acout but if you don't have one like me then I Recommend Super Mario Run. If you have a Netendo acout then you have a blast! Others you can play the recommend game if you want. have fun!!!
Not meant for mobile
The cornering and drifting is terrible, you can’t upload your own mii, but you can create them, but can’t use them, it’s just not a good game
No backbone controller support
Thai games isn’t compatible with my backbone controller after I looked it up and read it was .
Backbone control setup
This game would be great if it paired with the Backbone controller
Sorry, but it’s lame 😩
Again another mobile app that is just pure garbage.
SOS
HELP!!!!! It shows communication error and tried everything, erasing caché, deleting and reinstalling the app, closing all other apps. Don’t know what to do and this is my fav game :(
Rigged battles
Fun game but the worldwide team battles are extremely rigged and unfair
Unplayable
This was great, but honestly the difficulty has got out of hand. Bots, especially in the last few weeks have made this no longer enjoyable. Everyone is level 99. Everyone is pay to play. All the items are at level 8 to where I’m now at thousands of useless level boost tickets and thousands of useless points cap tickets. I know Nintendo have abandoned this, yet somehow they still accept the money..
игра тупо перестала загружаться
когда я пытаюсь войти в игру у меня загрузка тупо виснет на 12%.Мне абсолютно ничего не помогает , никакими способами и это уже на протяжении трёх недель. Никогда такого не было…
Anabel,s review
It took a lot of my tablet time stupid game Mario should be dead in the underworld
crashing
i’ve had this game since it came out, it’s a comfort game to me. i periodically come back to play it but this time when i updated- the game keeps crashing. error codes and nothing will load. cleared cache and still nothing :(
Boooooooooooo,!!!!!!!!!
My game crashed!!!
Do better
Get rid of balloon battle & time trial useless & pointless
Support backbone controller on Mario kart
Support backbone controller on Mario kart
Parent
CATION, This app can not be deleted once installed. We have to clear our iPad to erase it.
O
Is a good game until if you pick the wrong thing you lose your many with out noticing
Not happy
I'm sad I can't use my PlayStation backbone controller to play this game
Fix the login
When i try to play it says my game crash every time no matter if i clear the caches or not nothing work smh
It’s boring
Because when I play it, it doesn’t let me play it at all and that’s why I rated a one star, what if yours doesn’t work either like mine did even work
No controller support
Bro add controller support
App not loading
I’m trying to play but it’s keep saying an error has occurred plz fix this mane I’m trying play idk but it’s prob my phone but ion know but is plz fix it I deleted the app restarted my phone even logged out my Game Center account
unfair
horrible frenzy chances and the bots are too op
fix now
its not loading me in and keeps saying there’s a communication error 🤬🤬🤬🤬🤬
This is BAD
It wouldn't let me make a Nintendo account it said "Unable to process please try again later" I hate it and it's dumb don't get this
Not good
It is a good game but it has been being ridiculous
someone should fix it NOW.
someone should fix it NOW.
Issues with downloading
Why am i having problems with downloading this game cause it doesn’t download all the way it says error connection and I have enough space for it
Features
Can we get the feature too turn our phones And play, for example how Fortnite is played on a mobile phone.
Unforgivable
One of the biggest missed opportunities in mobile gaming history is that this game isn’t controller compatible.
Long Time Player -HATE Game Overlay
I've been trying to find a way to turn it off long term, but can only do it at the 'overlay level' every time I play the game and by then I've probably already missed 2calls. If *I* want to activate the overlay, okay. otherwise, I don't want unnecessary resources tied up in something I don't want/need.
Controller support
Needs controller support!!!
Not terrible
Graphics and gameplay are good, the reason I’m giving 2 stars is because the controls are wonky and strange.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)