Review Insights · App Store
Matching Story
VERTEX GAMES PTE. LTD. · 142,782 ratings · ★ 4.9
4.9
★★★★★
142,782 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
27 negative reviews mention this · 87% of all complaints
★★★★★ "Good game. It’s a fun game but can be expensive to keep playing. Early in the game you get to help the mother and daughter but then that entire side of the game goes away and I can’t figure out how to get it back." - Giggity^2
2
"play"
11 negative reviews mention this · 35% of all complaints
★★★★★ "Good game. It’s a fun game but can be expensive to keep playing. Early in the game you get to help the mother and daughter but then that entire side of the game goes away and I can’t figure out how to get it back." - Giggity^2
3
"advertised"
9 negative reviews mention this · 29% of all complaints
★★★★★ "Not as advertised. The mother/daughter never show. It’s a basic game matching groups of 3 similar items. Nothing like the ads." - MalathiB
4
"playing"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Good game. It’s a fun game but can be expensive to keep playing. Early in the game you get to help the mother and daughter but then that entire side of the game goes away and I can’t figure out how to get it back." - Giggity^2
5
"nothing"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Not as advertised. The mother/daughter never show. It’s a basic game matching groups of 3 similar items. Nothing like the ads." - MalathiB
6
"child"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Sad. It is so sad that you have to use a child swearing to advertise your game." - Unolingolvr
7
"story"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Not advertised story. The story line doesn’t exist in the game, game is ok, but what stated. There is NO fixing home to save women and child." - dizidreemer
8
"money"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Pay to play. I really like this because it’s not boring. It just requires money to advance. 🥲" - Mmholland
9
"false"
4 negative reviews mention this · 13% of all complaints
★★★★★ "False statement. They claim that their game is the story of the young woman, child, and derelict house. I didn’t see any of that - not even close" - Ayrlaine
10
"another"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Fixed. This game has awesome graphics but to get anywhere you must spend, they sell you darts, dynamite ,shovels and many more things. To get thru one level you must play about ten times and then some .And then the merging is ridiculous 3 for one …" - Jellymom4ever
11
"advertisement"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Just Another False Advertisement. Literally just another false advertisement for a game trying to act like candy crush..." - EffinJACS
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Sad
It is so sad that you have to use a child swearing to advertise your game.
Not as advertised
The mother/daughter never show. It’s a basic game matching groups of 3 similar items. Nothing like the ads.
Not advertised story
The story line doesn’t exist in the game, game is ok, but what stated. There is NO fixing home to save women and child.
Not the game advertised
Unless the game advertised is on the second or third game. It’s just like the others misleading.
No Storyline after Level 700
Designed to give you gambling addiction and take your $. The fun animated stories featuring the girl and bonus levels just go away as you get further into the game. Someone is making a fortune off of stealing your money to buy little items that eventually go nowhere - don’t waste your time or investment.
Not as advertised.
Game is not as advertised. I might play again if it was like shown. But sadly it isn’t.
False statement
They claim that their game is the story of the young woman, child, and derelict house. I didn’t see any of that - not even close
honor throne
oh my god seriously, please get rid of honor throne. I love the rest of the game but when honor throne is going it makes me not want to play, I don’t like being forced to go in it and play. you can program an option to not go in it. the current one is 9 days long that is insane.
You’re not helping a lady and her child
This game is hilarious because it’s advertised as a game that helps a lady in her child but it’s not it. It’s just somebody building a house and you have to play a game and choose which carpet you want and things like that. It has nothing to do with saving anybody, it’s ridiculous. None of what you see on the screen is what you’ll be playing and they advertise it and they say that it will be.
100 new games 🙁
While I use to enjoy the game, getting 100 games in to stay current isn’t relaxing or enjoyable. I find I don’t want to play as often. This use to be a 5 star game for me but these days I’m actively looking for a replacement game. It’s sad because I use to look forward to playing.
Fixed
This game has awesome graphics but to get anywhere you must spend, they sell you darts, dynamite ,shovels and many more things. To get thru one level you must play about ten times and then some .And then the merging is ridiculous 3 for one thing, then 9 of the same to advance to the other, then 27 to advance to another,and all the time multiplying the number before by three making it 81 getting only 1 per level . Then when you get to the maximum level of that merging you get them 3-6 or 7. Adding another merging with the same multiple 3,9,27,81 and so on. It’s cute but not worth it.
Don’t be fooled…
This is another one that falsely advertises its game play, it’s nothing like is shown as it claims
Just Another False Advertisement
Literally just another false advertisement for a game trying to act like candy crush...
Deleting
Not as advertised
Not fun anymore
If the object of this developer was to take the fun and just pure joy out of gaming, then let me congratulate you on achieving that goal. This use to be fun, that is not true anymore. They are doing everything possible to make it impossible to play much less enjoy.
Different from advertisement
Unless I’m missing a step, when I downloaded this game, it never looked like the advertised game it’s showing. I got something completely different. I never once saw anything like what’s on this video, which was why I downloaded the game in the first place. Very disappointed.
Did not have cool levels from the ads
Despite their very dishonest ads on Instagram, the game does not contain the cool animated levels (at least not for the first 20 I tried). Not sure why they bother since it’s so easy to delete the game when you find out they’re lying.
I can sue
In an ad this game was marketed with “no in-game purchases” that is a completely lie and false advertisement, unless you change the game and stay true to what you promote or you change your advertisement completely. THIS IS FALSE ADVERTISEMENT. You can and will be sued.
Disappointed
I thought this game was going to be saving the little family from disaster and different dilemmas. All it turned out to be is an endless match three game. Not very fun at all.
Was ok till they started scamming my credit card.
Enjoyed playing however, don’t recommend buying
boosts or any extras.
Purchased a 99 cent merge for this game and noticed I was charged numerous charges for items I didn’t purchase. Totaling over $12. Notified my credit card and deleted the game.
boosts or any extras.
Purchased a 99 cent merge for this game and noticed I was charged numerous charges for items I didn’t purchase. Totaling over $12. Notified my credit card and deleted the game.
Good game
It’s a fun game but can be expensive to keep playing. Early in the game you get to help the mother and daughter but then that entire side of the game goes away and I can’t figure out how to get it back.
Pay to play
I really like this because it’s not boring. It just requires money to advance. 🥲
Great game, quit loading
I have been playing a while, love the game. All of a sudden it’s quit loading. Deleted app and reinstalled, nothing! Very disappointing
Hate arena
Please if you have to keep making us do the arena make it so our chest still are like original so we can still work on getting pieces of the characters. Stuck and can’t finish because the chest from arena and the pink chests don’t have them. And also seal game is almost impossible to win so never can finish the other events. Go back to just old ways.
Not really a good game but passes
It doesn’t really let you win you can only play for a very short time and then you do nothing but lose and since I’m not spending money and not going to, it’s worth it just to come in and out of it play it for a few minutes then go, but other than that, it’s not something worth investing in not if you like winning it’s not a game for competitive people. It’s a game for losers.
DO NOT WASTE MONEY IN GAME !!!
Fun game BUT if you spend money on power or anything else and reserve it the game with automatically USE it without you knowing and rip you OFF !!! Don’t waste your money!! I even wrote customer service and they LIED and said they couldn’t help me. PURPOSELY GLITCHES TO RIP YOU OFF!!
Another candy crush
I played hoping it would be less of a puzzle game and more of a storyline game. Im in the 600 levels and theres no more story or fixing up the mansion. There are no more bonus levels. Just puzzles that take too long to do to even get a chest. I wanted to play a story game not another stupid candy crush game.
Still a big
What are you updating? Still only receiving brown trunks 😡😕
What happened to blue???
What happened to blue???
Same thing
I was super excited because it was advertised as a gnome game. But then it isn’t. It is play this challenge over and over again with a different layout so that you can merge the same stuff over and over until you get so bored you fall asleep or quit.
Matching Story - too repetitive and too much to purchase
I enjoy this game but the ads and the packages are just too much. I deleted it after a couple of weeks.
False Advertisement
This game is an upgraded version of Royal Match or Candy Crush. In the 30-45 minutes that I spent matching and upgrading lands, I probably “helped” 3 times.
I really wish the games are played as advertised. It’s really disappointing and it’s more often than not to experience this.
I really wish the games are played as advertised. It’s really disappointing and it’s more often than not to experience this.
Sentiment summary
98%
Positive (4-5★)
0%
Neutral (3★)
1%
Negative (1-2★)