Review Insights · App Store
Matchington Mansion
Magic Tavern, Inc. · 300,165 ratings · ★ 4.3
4.3
★★★★★
300,165 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
24 negative reviews mention this · 67% of all complaints
★★★★★ "Mini games. I don’t like to be forced to play a mini game. I’ve played it once and it comes up again & you force me to start a game like I’ve never played it before. I don’t like that!" - Opie 6
2
"playing"
13 negative reviews mention this · 36% of all complaints
★★★★★ "Still garbage…. I quit this game about 2 years ago because you guys purposely rig this game to drop non matching colors and then all of the developers responses are some generic mess about how you want it to be challenging. Challenging games still give you…" - Aliiensauce
3
"been"
13 negative reviews mention this · 36% of all complaints
★★★★★ "Major improvements needed!. I am giving a 2 star rating as this game has gone downhill. It over charges what it says things should cost. It says the ticket costs 11.99 and then charges my card 13.99. Please end the card game. It’s annoying. It’s way too hard to earn c…" - Cttdditxux
4
"years"
11 negative reviews mention this · 31% of all complaints
★★★★★ "Still garbage…. I quit this game about 2 years ago because you guys purposely rig this game to drop non matching colors and then all of the developers responses are some generic mess about how you want it to be challenging. Challenging games still give you…" - Aliiensauce
5
"been playing"
11 negative reviews mention this · 31% of all complaints
★★★★★ "Major improvements needed!. I am giving a 2 star rating as this game has gone downhill. It over charges what it says things should cost. It says the ticket costs 11.99 and then charges my card 13.99. Please end the card game. It’s annoying. It’s way too hard to earn c…" - Cttdditxux
6
"level"
10 negative reviews mention this · 28% of all complaints
★★★★★ "Still garbage…. I quit this game about 2 years ago because you guys purposely rig this game to drop non matching colors and then all of the developers responses are some generic mess about how you want it to be challenging. Challenging games still give you…" - Aliiensauce
7
"money"
8 negative reviews mention this · 22% of all complaints
★★★★★ "Still garbage…. I quit this game about 2 years ago because you guys purposely rig this game to drop non matching colors and then all of the developers responses are some generic mess about how you want it to be challenging. Challenging games still give you…" - Aliiensauce
8
"playing game"
8 negative reviews mention this · 22% of all complaints
9
"coins"
7 negative reviews mention this · 19% of all complaints
★★★★★ "More ads less rewards. Less and less rewards/coins extra plays are now gone AGAIN!" - thewitch802
10
"games"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Mini games. I don’t like to be forced to play a mini game. I’ve played it once and it comes up again & you force me to start a game like I’ve never played it before. I don’t like that!" - Opie 6
11
"update"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Still garbage…. I quit this game about 2 years ago because you guys purposely rig this game to drop non matching colors and then all of the developers responses are some generic mess about how you want it to be challenging. Challenging games still give you…" - Aliiensauce
12
"game years"
6 negative reviews mention this · 17% of all complaints
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Still garbage…
I quit this game about 2 years ago because you guys purposely rig this game to drop non matching colors and then all of the developers responses are some generic mess about how you want it to be challenging. Challenging games still give you an opportunity to complete/win a stage. You intentionally program the system for failures/impossible to match anything to entice players to spend money to continue playing. If i have one green, one red, and one blue pillow…. How is that challenging!!??? There is NO POSSIBLE MATCH. Not to mention there is nothing we are working towards when you guys never update the game so we can continue decorating. That last statement was specifically for max level players.. there is literally nothing for us to do….
More ads less rewards
Less and less rewards/coins extra plays are now gone AGAIN!
My review
I have 200 stars collecting and I have been waiting the majority of the month for an update! This makes it impossible to advance! If I had invested any money I would demand a full refund! I’m very disappointed and can not recommend this game to anyone considering dumping the game for good
The additional games within the games suck.
The length of the ads is ridiculous
Not worth it anymore
I used to love this game. At this point though I find it frustrating and no longer fun. The level of difficulty doesn’t match the available rewards or the number of chances to complete each level. More times than not purchases are necessary to complete each level. I’ll be looking for something new.
Rip off
I was thoroughly enjoying this game and of course you know I buy coins when you run out, but I feel like the ratio of coins that you buy to what you pay them for are not right and it’s significantly less than what I paid them for for instance if I bought 3000 coins and go back and play my game all of a sudden the balance is 700. How does that work? I’m not understanding and let’s have a good reason. I’d like to know either way. I really don’t think I wanna play this game anymore if you’re gonna rip off people and charge a lot of money.
Aggressive pay to play algorithm
Been playing for many years, and the pay to play or pay to pass levels algorithm has done nothing but gotten worse and worse. There is no “strategy” against a scammy setup that forces you to pass levels. Where is the decoration element to this game anymore?? Now it’s all mini games and stupid cards. I started playing this game TO DECORATE AND COLLECT FURNITURE!! There hasn’t even been a new main mansion theme in like 2 years!! Blah!!
Sad
You him being mean to a kid and dog
العراق
حذفت العبة وحسابي ما رجع
Too bad!
Played this game for years, most recent updates have turned a fun game into a complete money grab! I didn’t mind spending once in a while, but now you HAVE to spend daily to progress at all. You have lost a long time loyal customer. Congratulations!
Pay to win
It’s pay to win so anticipate getting stuck for ridiculous periods of time or paying.
worst game i’ve ever played
no matter what, this game will make it to where u can’t play it. spend money, save ur power ups, watch all the videos it’ll let you but nope, still not enough. don’t waste ur time with this game because it’ll let you play long enough to love it, just to not let you play anymore -0/10
App crashes randomly since IOS 26.4
Have been playing almost a decade. Ever since updating to IPad OS 26.4 the app crashes frequently and unexpectedly. My wife is so frustrated she thinks it’s time to delete. I told her to wait for a update. Hopefully the crashes will be fixed.
Valor poco
Le di una estrella por que juegas y la recompensa muy poco y para comprar es muy caro por eso le doy este valor muy poco
Do not update
Updated app and now it won't open. Do not update the latest version 3/19/26.
Not happy
Been playing almost from the start of the game and really enjoyed playing most of the day but lately the levels are too hard to even pass. Been on same level four days. I’m sad to say but I have to quit and find something that is more fun than playing the same level over and over and not getting anywhere.
Updates
Updates have started taking too long. This last one has already been a week. Same with the one before that. What’s going on?
Pointless game
I’ve been playing this game for years. I’m up to like 15,000 level. I have over 400 stars that I can’t use because there’s always an update waiting. I never get to finish any of the side games before time runs out and collecting cards has become completely pointless. Obviously I play constantly, I’m about ready to get rid of it. Boring, boring, boring…….
Ripped me off
I have played for several years. I’m at 14953 because I bought a package and passed the previous level. Now I’m back at the previous level and the manager I bought is gone, coins, boosters and my progress. I’m livid. It was the founder’s bundle.
The game that gives less & less & crashes more and more
I’ve been playing this game for several years and I am extremely frustrated. That rewards are constantly being diminished as new updates arrive. The rewards that most people would like to see is more coinage to buy additional things or extra lives or even a wonder ticket.. Instead you’re given birdie coins that after you’ve purchased everything you can purchase, are completely useless, cards that run for over a month that you can never get the complete set, it used to be 500 coins for X number of stars now it’s 150 coins and more ridiculous useless cards. You get half the amount of coins for each task that you complete unless you make it to a bonus round and then you will get whatever you win on the bonus round.. Levels that are supposed to be easy turn out to be extremely difficult to pass. You wait weeks on end for an update for a new room whereby you usually only get to spend 50 stars if that. And those rewards are also useless because if you have 650 stars, you’re never gonna be able to use those stars. What is the point? The game has a problem for the past couple months of constantly crashing whether you’re in the middle of a game at the end of the game causing you to have to replay game. Stop giving less, fix the bugs that caused the game to continue to crash reward players that are constantly playing with rewards that they can actually use as opposed to useless rewards. Stop capping everything and make more levels so the people that are dedicated players can move forward. Stop with the caps and higher more people to create faster levels and get rid of the bugs and stop being so stingy with rewards that really matter, otherwiseotherwise you’re going lose players. Game play is severely impaired by crashing and freezing for months and no one is doing anything about it.
False advertising
The game is not like the adds.
So unfortunate
This was a fun game, however, there is too many things going on. Too many side games, too many “click this” - you’ve just made what was once a fun game into a money grab. If I could give zero stars I would.
Only play if you enjoy frustration and wasting your time
After playing this game for years, the developers have become so greedy that you must either spend money (coins earned in the game or purchased if you run out) to pass EACH level in the game or be willing to spend 3 days to pass each level. It’s absolutely impossible to get anywhere near winning any challenges or tournaments in the game without spending money.
Mini games
I don’t like to be forced to play a mini game. I’ve played it once and it comes up again & you force me to start a game like I’ve never played it before. I don’t like that!
Major improvements needed!
I am giving a 2 star rating as this game has gone downhill. It over charges what it says things should cost. It says the ticket costs 11.99 and then charges my card 13.99. Please end the card game. It’s annoying. It’s way too hard to earn coins and boosters. I’ve been playing for about 8 years and I’m about to quit if improvements are not made.
Great game but…
I have been playing his game for a long time. However, recently the updates after passing a level take several weeks and it is very disappointing. At times I feel like deleting this game and find a similar one that doesn’t leave you waiting for updates.
Prize
The game is fun. The ‘winnings’ have gotten smaller and smaller
This was a copy
This app has different features, but is still the same thing as Garden scape
Tootsie
Getting extremely tired of having to watch advertisements constantly to get through levels. Thinking about deleting my app. Looking for another game now.
Too hard
With not enough resources to play the game without spending tons of money to buy resources needed.
Needs so many changes
The upper levels are too hard to pass. There are no daily bonuses. I’m on level 441 so I’ve been playing this game for a long time and it’s really gone downhill!
upset
iam on level 16649 and i have over 160 stars and can not use them. why cant i ice been playing this game for years i mean years i really hate too have to delete it
Bring back Jewelry Jubilee
Dear god please bring back the jewelry jubilee side game. That is one of the biggest reasons I play this game. I’ve been playing for years and surpassed over 12,000 levels but if I never get the opportunity to guess where a jewel is again, I will wither away.
Unauthorized Charges
I have been playing this game for many many years. Recently I was charged for multiple in game purchases on the same day. After only one purchase was made on the day by me. After I addressed it with the developers of the game. They have chosen to ignore the unauthorized charges. So now I am stuck paying for the unauthorized charges. So please beware and lock your Apple Account. Require your password for every purchase. A representative from Apple informed me to put this extra security in place. I do not leave reviews but I felt this needed to be addressed. God Bless
The old version was better
The old version gave out more coins for rewards. I do not love getting 10 coins for beating a hard level on the first attempt.
Pushing their own ads
I’m sick of not being able to play a single round of the actual game without being forced to exit and click through tutorials for every holiday in-game event.
I truly don’t care to see it, I’ll be participating and seeing rewards as I get them, yet I’m FORCED to look at everything then forced to view the instructions. Uninstalling this game because it’s no longer fun.
I truly don’t care to see it, I’ll be participating and seeing rewards as I get them, yet I’m FORCED to look at everything then forced to view the instructions. Uninstalling this game because it’s no longer fun.
Sentiment summary
82%
Positive (4-5★)
7%
Neutral (3★)
11%
Negative (1-2★)