Review Insights · App Store
Math Puzzle Games - Crossmath®
Guru Smart Holding Limited · 248,918 ratings · ★ 4.9
4.9
★★★★★
248,918 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
22 negative reviews mention this · 58% of all complaints
★★★★★ "Ads and more Ads. What’s with the multi click and deceptive ads? So time consuming. And if you click on them, many seem to be deceptive or outright lies. The game itself is fun, but this multi click has to stop. I don’t leave ratings often, but this is ridi…" - billy infinity plus one
2
"every"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Ads. Love the game, but ads after every puzzle. At least allow to play more puzzles before going to ad. Will delete app. Too bad cuz I would have continued" - No more ads!2026
3
"play"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Rigged. While playing this game I ran into a dead end more than enough times to know this was a poorly mobile game, on multiple occasions I would end up with 3 or more numbers that wouldn’t go where they were planned to go making it impossible to c…" - Trent Jennings
4
"ridiculous"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Ads and more Ads. What’s with the multi click and deceptive ads? So time consuming. And if you click on them, many seem to be deceptive or outright lies. The game itself is fun, but this multi click has to stop. I don’t leave ratings often, but this is ridi…" - billy infinity plus one
5
"puzzle"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Ads. Love the game, but ads after every puzzle. At least allow to play more puzzles before going to ad. Will delete app. Too bad cuz I would have continued" - No more ads!2026
6
"level"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Rigged. While playing this game I ran into a dead end more than enough times to know this was a poorly mobile game, on multiple occasions I would end up with 3 or more numbers that wouldn’t go where they were planned to go making it impossible to c…" - Trent Jennings
7
"games"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Overheated my phone. What is going on in the background that is causing my phone to overheat? Also for a math game, why it is playing games where I have to poor colored liquid in to a jar?" - rayc911
8
"long"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Too Many Ads!. I just downloaded this game and played it twice. Then, a minute long pop up ad (the game took less than a minute). Another game, then another ad. Did this for five minutes and, literally, spent more time watching ads than playing the gam…" - Snaglepug
9
"worth"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Can’t even play the game. Was able to do 2 levels then an ad for another game is forcing me to play that one. After every move in the other game a pop up comes up to download the game I don’t want to play. Not worth the trouble to keep" - Its_wato
10
"impossible"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Excessive ads. I understand that free apps make money from advertising revenue. However, even after indicating that you are not interested in a particular product, you will continue to see the same ad. Some ads are impossible to exit. The only way to end …" - MAYA_MAYA
11
"playing"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Rigged. While playing this game I ran into a dead end more than enough times to know this was a poorly mobile game, on multiple occasions I would end up with 3 or more numbers that wouldn’t go where they were planned to go making it impossible to c…" - Trent Jennings
12
"adds"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Do not download.. There are too many adds after every puzzle. Waste of time." - klf35
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rigged
While playing this game I ran into a dead end more than enough times to know this was a poorly mobile game, on multiple occasions I would end up with 3 or more numbers that wouldn’t go where they were planned to go making it impossible to complete a level. Maybe next time try more with the levels than you did with the tutorial. Overall terrible game,would not recommend
Ads
Love the game, but ads after every puzzle. At least allow to play more puzzles before going to ad. Will delete app. Too bad cuz I would have continued
Overheated my phone
What is going on in the background that is causing my phone to overheat? Also for a math game, why it is playing games where I have to poor colored liquid in to a jar?
Too Many Ads!
I just downloaded this game and played it twice. Then, a minute long pop up ad (the game took less than a minute). Another game, then another ad. Did this for five minutes and, literally, spent more time watching ads than playing the game! So I tried to go to tech support, and, unbelievably, I had to watch ads before I could get any help! I love this game, but I don’t want to spend this much time seeing ads for games I don’t want.
Can’t even play the game
Was able to do 2 levels then an ad for another game is forcing me to play that one. After every move in the other game a pop up comes up to download the game I don’t want to play. Not worth the trouble to keep
Ads
Fun but long ads makes it not worth to continue
Older player
Your ad is insulting. A man is sneaking in to a room to whack a woman with a pillow. It does not appear playful in anyway. His facial expression is menacing. If carried through she would have been hurt and thrown off the couch. Not funny and not enticing me to sign up for any of your games.
Too many ads
Barely got 1 level and the ads started. I deleted.
Don’t bother - aggressive ads
Terrible game. While it is fun, the ads are the worst I’ve ever seen.
Too many ads
I am broke and not paying to remove ads, I've seen enough today
It's a trap
I pay to remove ads, but it doesn't work and they are crooks with this app.
sucks
Too much to right about but it SUCKS
Do not download.
There are too many adds after every puzzle. Waste of time.
Can’t Escape Ad
Once you play the first round ads are shown and you cannot escape them. Only thing to do is play the first round and uninstall.
Too many ads
Game is fine but I have never had to wade so many ads before I could play.
Ads ads and more ads
Ads after EVERY game and then the ads break the game. Waste of time shame because it's actually fun to play
This game is a Fugazy… Just baits you into watching adds
only had one more piece to solve the puzzle but it showed up red until i watched that ad about the dumb kind stuck in a hunger games/ candy crush hell
Ads freeze
Ads freeze my iPhone 17
Math Puzzle Games
This game is fun but the ads are ridiculous. They are excessively long, every time you pause the game or start a new game you have to watch a new ad. The ads last over a minute or more and are deceptive and hard to click out of. I like this game and I’d like to play it but it’s just not worth it because of the ads.
Fun but the ads
Everytime I finish a level it gives me an ad. The ads are so invasive and constant that it makes this game unplayable.
Can’t exit out of ads
You cannot exit out of the adds now so no longer worth playing
Not giving me the caps that I should earn after winning the weekly challenges!
I wish I could post a video of what’s going on the last few weeks. I’m supposed to earn 10 caps if I win the weekly challenge. It does confirm that I had won but I only see a few caps added to my account, not 10.
Ai images
While the gameplay is fun I find the Ai artwork for the game pretty gross, I cant support a game like that anymore.
They lied
There are ads. After 3rd game the adds showed up
There’s no way to close the ads
The ads pop up and they’re just stuck in front of you. There’s no way to close it out no timer you literally just have to close the app and start it again. Whenever an ad pops up, this is ridiculous. Otherwise, the game is great.
New update crash
This new update has crashed the game and it won’t open anymore ☹️
The ads are ridiculous
Can’t play at all without being interrupted with ad after ad this is why I delete this stuff off of my phone ease up on the ads
Fun, but..
The pop up ads for other apps between every puzzle are very long! Ridiculous! Sadly, I deleted.
Excessive ads
I understand that free apps make money from advertising revenue. However, even after indicating that you are not interested in a particular product, you will continue to see the same ad. Some ads are impossible to exit. The only way to end the ad is to close the app or to delete the app. This could have been a very good app but the programming behind the ads is not smart.
Ads and more Ads
What’s with the multi click and deceptive ads? So time consuming. And if you click on them, many seem to be deceptive or outright lies. The game itself is fun, but this multi click has to stop. I don’t leave ratings often, but this is ridiculous
So many ads
Fun game but a ridiculous amount of hands after every single game and it’s the type of those annoying multi pop-ups with the microscopic X to close
So So
Starts off like most of these puzzle games : engaging game play, simple level then boom, here come the constant annoying ads. I actually love math crosswords but so dang tired of ads.
It’s fun
The game is really fun, but whenever I beat a level, I can’t close the ads out afterwards and then I have to quit the whole game out. There needs to be a way to exit out of the ads.
Ads won't close
The puzzles are okay. Even the hard ones are easy. But the ads, especially the "cash" game ads are impossible to click thru. You have to close the app and reopen.
Ridiculous amount of ads
The game itself is fun, but the amount of ads at the end of each puzzle makes it unplayable. The ads are over 2 minutes long and there is no way to eliminate ads completely. Screen even locks up on the ads themselves. You have to close the app and reopen. Even the ad free version for $7.99 doesn’t completely get rid of all the
Ads according to their disclaimer.
Ads according to their disclaimer.
don't do it
The game itself could be fun and interesting but the abuse they put you through with the ads is so not worth it. After every little minute to three minute game I have to take a two minute commercial break and answer questions about learning to speak English Question Mark I'm From New York I kept this thing installed for about an hour not worth it
Impossible to compete in a star race
How can you possibly win or even compete in a race when forced to watch an ad?
Boring
Why can l not choose a more challenging level?
Sentiment summary
99%
Positive (4-5★)
0%
Neutral (3★)
1%
Negative (1-2★)