Review Insights · App Store
MEGA: Encrypted Cloud Storage
Mega Limited · 103,505 ratings · ★ 4.6
4.6
★★★★★
103,505 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"mega"
5 negative reviews mention this · 38% of all complaints
★★★★★ "imagine wanting people to pay for pro?. You want users paying for pro despite the fact your app barely works as it is? your app breaks the audio on iphones forcing you to reset the device, files get lost despite not logging out AND the site is slower than windows XP in the 90s….t…" - shshhsehetse
2
"files"
4 negative reviews mention this · 31% of all complaints
★★★★★ "imagine wanting people to pay for pro?. You want users paying for pro despite the fact your app barely works as it is? your app breaks the audio on iphones forcing you to reset the device, files get lost despite not logging out AND the site is slower than windows XP in the 90s….t…" - shshhsehetse
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
imagine wanting people to pay for pro?
You want users paying for pro despite the fact your app barely works as it is? your app breaks the audio on iphones forcing you to reset the device, files get lost despite not logging out AND the site is slower than windows XP in the 90s….this mega.nz is the WORST file sharing app i have had the displeasure of using i wouldn’t sign up for pro if you sent me a million dollars LOL
WTH
Dawg, just lemme download my clips✌🏾
Does not work
I have tried to retrieve my files via their website and it literally does not load. I see that I have files on my app, but cannot retrieve on my desktop. Awful app.
Review
Extremely slow, takes forever to upload videos and photos 👎
l
im crying i hate this app so much
DO NOT TRUST DO NOT TRUST
I decided to not continue paying for larger storage/subscription and after receiving notice it lapsed was told I have a month or so before losing the saved data. I don’t have anything saved not saved elsewhere. Went in today to delete files to reduce storage to within standard limit. Well, THEY LOCKED THE ACCOUNT and I can’t delete or access anything until I pay at least one month for more storage to access. So I deleted my account with zero interest for future use. PCloud and Proton offer better options. Nice job there mega.
G
Why isn’t it free anymore this is ridiculous
Terrible App
Hard to use
MEGA STINKS
I literally hate this app please remove it immediately thank u next ugly!!!!
I can’t delete
1
Very slow and bad user interface
Watching a video file on this platform is painfully slow, laggy, freezes or quits all together. Very expensive for large amount of storage to have an app perform so poorly. Additionally, 9/10 times logging into this app, it never loads and is stuck at the “updating files list” screen. Would not recommend
Ads?
Na I’m good, go back. Here’s one star for the bs.
Make your service good so people pay for the premium service, like not nuking random drives with content that has no reason to be deleted..? Maybe the main business model would look ‘sustainable’ if you didn’t screw over users who paid to use it.
Slapping ads into the app now made me lose all interest and I consider mega dead. Good job, have fun becoming a relic of the internet that no one will miss.
Make your service good so people pay for the premium service, like not nuking random drives with content that has no reason to be deleted..? Maybe the main business model would look ‘sustainable’ if you didn’t screw over users who paid to use it.
Slapping ads into the app now made me lose all interest and I consider mega dead. Good job, have fun becoming a relic of the internet that no one will miss.
Closes constantly and doesn’t track where you left off
If your listening to any sort of long form content. Podcasts, Audiobooks, etc you can’t check any other app with Mega losing your place. Super frustrating especially when pay for a subscription
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)